This review is for the January 2026 Thailand tour…read more What an amazing trip, as we are still talking about it. Supera did an excellent job in showing us the highlights of this beautiful country. We were spoiled and treated like VIPs throughout. Highlights include: Temples - so many Buddhist temples, beautiful and unique. Elephant sanctuary - A highlight! Up close and personal with these majestic creatures. We walked with them, made and fed them medicinal treats. Tuk Tuk tour - a VIP tour of the streets of Chang Mai. So fun and enjoyable. Hotels resorts - beautiful, elegant and top service including massages and buffet breakfasts. Food - Supera goes out of their way to handpick local specialties that most tourists don't know about. The food was unique and delicious. A real treat. Transportation - buses, longboats, flights - all handled for us, including all luggage transfers. Our tour guide Betty Tsai. What a pro! She's the perfect mix of organization and keeping it fun. Her attention to detail kept us moving smoothly through the trip. She even managed to work with the Mandarin Oriental to get me a personal item I accidentally left at the hotel after checkout. Ms A - so cute, with excellent knowledge of Thai culture and history. This was our third Supera tour, and it won't be our last!

My wife and I have been very happy travelers with Supera/Signet tours in the past. But they…read moredemonstrated awesome above-and-beyond customer service for our latest trip to Hokkaido. A family emergency necessitated my cutting my trip short and return to the U. S., and as soon as the tour staff learned of my predicament, they reached out to me and had the return flight arranged for me within 2 hours. I cannot describe how valuable it is not having to find my own flights during that stressful period. They made sure I was taken care of from the hotel taxi all the way to the airport drop off. Many thanks to Roy, Junko, and Eriko for their 5-star customer service! We will be back!

We need a car service for about 20 people. Mr. C was professional, respectful, and accommodating…read more What a pleasant experience for my first time renting. Also, with all the places and spaces we put Mr. C through?? He did it all with a great attitude. You couldn't ask for more. His car was immaculate, has great air conditioning, and was comfortable. He has a microphone in it if you want to give a real tour and communicate. Also, he will let you link your music so you can bump whatever you like. We were unable to book him for another time but were so glad that we were finally able to. Thank you for your service. And I'll be referring more clients!

We used Big C's Charter service for our senior leadership trip with 20 high schoolers. This is my…read more3rd year planning this trip and this was the first time we have used Big C's and it was the BEST charter experience we have had. There were 20 high school seniors and 4 chaperones and we were picked up on time in a clean, beautiful bus, with wonderful service. We spent 10 hours going to different stops in LA and everything was perfect, including an ice chest of ice-cold water! We used them again on our trip to the airport a few days later and same experience. Communication was perfect from inquiry about pricing to contracting and during the trip. I booked with Big C because of the wonderful Yelp reviews and am so glad I did. They will definitely be our go-to charter anytime we are in Southern California. Thanks Clarence!

Truly enjoyed the experience. A great way to spend a day exploring the city. We saw so much and did…read moreso much and now we have a very good idea where we would like to return to explore more. The tour guide was funny and very attentive. Thank you for a wonderful tour!

Great tour of LA. As a tour guide Joseph was great. Downfall was that he would not adjust the air…read moreconditioning in the bus. As noted by a previous review air temperature stayed high. It was 90 degrees outside. I wrote a previous review they said the bus needed to be fixed. Now I know it wasn't the bus it was the driver not adjusting tge air.

Steven was very responsive with my numerous inquiries even prior to booking with him and he was…read morealways courteous, professional, and honest. I knew I had to book the bus at least 6 months in advance to make sure I got a great price and that the bus was available. The bus tour was one of our family activities for my 3-day family reunion in late July, consisting of 200 people. About 60 went on the bus tour. My family enjoyed the tour and had phrases of how great Steven and his team were. To top the great service we got, Steven even drove back to hotel that my family was staying in to bring back an iPad which one of my aunts left behind. Now that is beyond customer service! Steven, I thank you for taking great care of my family! I will definitely book again.

Impressive service! Called to get estimates for a company party, and after a few questions, I…read morereceived so much great information AND we determined a double decker wasn't going to serve my needs for this party. This was amazing because the level of time, energy and thoughtfulness I was given went beyond what some vendors provide even customers that wind up using them. LA Double Decker will stay on my list for future outings for sure!

Do not support this travel agency. We paid $1600 each for…read more8 days 5 nights (includes travel date) land only tour excluding plane tickets. Family of 4 for $6400. The website advertised luxury hotels but hotels were all maybe 2 star hotels. Expect loud train sounds, old rooms, bad food, rude tour lady. The food picture is what they offered on the 3rd day lunch and it was horrible. Bus is tiny without leg space and recliner. Traveled from Tokyo- fuji mountain- to Osaka was very unpleasant. It

Yuki is the lady helped me today. She is very friendly, patient and knowledgeable. I asked a bunch…read moreof questions since I haven't traveled for several years due to COVID and child birth, a lof of rules and policies changed, everything is more complicated than before. She helped me with all the questions and made good recommendations based on her knowledge. She was so pleasant to talk to. I will recommend Yuki to my friends and family members if they have travel plans.

This was well worth it, and I would highly recommend it. Johnathan had great communication, the van…read morewas very clean, and he made it fun and easy for the whole family to enjoy. Very knowledgeable and accommodating. The best tour in SoCal!

Booked them for a Temecula Winery Tour and worked with Joseph planning how I wanted the day to look…read morelike. They have 3 wineries included in the tour which includes tastings at all of them. Our 1st stop was at Danza del Sol because they're the earliest that opens in the valley at 10:30am. Known for their whites, the Estate Sauvignon Blanc was my favorite there. They gave us a production tour before heading off to the next winery. Oak Mountain was everyone's least favorite. Sure, the cave tour was interesting, their charcuterie board was pleasant to the eyes and palate, though sadly, their wines were horrible. Lunch is not included in the package so I was able to choose where to go - Bolero at Europa Village. Reservations were made in advance, thanks, Joseph and he dropped us off there giving us about 1.5 hours before picking us up to continue with our tour next door. Our last stop for the day turned out to be my number one out of all the 3 wineries. Callaway has beautiful grounds, they have a more high end vibe, and the wines were better in quality relatively speaking. I enjoyed their 2019 Winemaker's Reserve Chardonnay, 2018 Wild Yeast Viognier, 2018 Wild Yeast Petite Sirah, and 2018 Wild Yeast Cab Sauv. I only wish we stayed outdoors to soak in the weather and scenery but the tasting was indoors so we hung out at the bar inside. We spent about an hour at each winery and by 3:30pm, we were ready to head back to OC. Joseph was a great guide all in all. While driving, he would tell us bits of interesting information about the wineries, stables, etc. we'd see along the way - very knowledgeable and pleasant to work with. Everyone had a grand time!

My mother has been booking China tours and airplane tickets to Taiwan via Kevin for several times…read more He is by far the best person with a great attitude and exceptional customer service. Most of the travel agents who speak Mandarin are really mean - just call any travel agent in SGV with the intention to book a plane ticket you will be put on hold for minutes and possibly transfers to other agents. Happy customer: Kavina Chang

Be aware of this agency. They are **not** China Eastern or any other airline--they are a…read morethird-party travel agency. In my experience, they advertise on Google in a way that can make it appear they are the airline's official customer service. Verify that you're contacting the airline through its official website or app before sharing personal or payment information.

I first would like to say that I went on "A Day In LA Tours" back in 2019 (pre-COVID). And the…read moretour was great. But I noticed a lot of amazing upgrades from new and bigger buses to more LA stops and coverage. I see you "A Day In LA Tour" team! I just took my brother and his partner yesterday (Monday) and we all truly enjoyed it. Keoni (Kee) was our tour guide and driver; she did an amazing job! We learned a lot of historical and fun facts about LA! She even gave us great restaurant and store recommendations. We especially enjoyed being able to take a little nap after a great lunch and didn't have to worry about having to drive in the traffic and craziness. Lol. Kee was great at enduring that traffic and very accommodating in letting us know how much time we had to our next stop! Thanks Kee!! Oh and thanks "A Day In LA Tour" team for the parking recommendation as well. I was able to park in the garage the entire day for $20 and there was a Mcdonald's up the street we grabbed breakfast before checking in. Like I said in my previous review, I highly recommend this tour team and when my family visits I will bring them on this tour. Keep up the fantastic work and great upgrades (the AC vans, water, reclining seats, and USB ports to charge my cellphone are a brilliant upgrade). I will definitely be back! Thanks again for giving us a fantastic day in LA.

We thoroughly enjoyed our tour today. Jeannette was very informative and had a great sense of…read morehumor. She picked us up promptly at our hotel in Anaheim and led us on an enjoyable day. We definitely recommend.