I called Albert chimney sweep to get an inspection and cleaning scheduled since I recently bought…read moremy house - and they told me they had been to my residence in the past. They came out and let me know that because a wood stove was installed to a manufactured fireplace that they couldn't touch it for liability reasons, which I completely understood. He was here for 2-3 minutes and then told me I still needed to pay $120 for a service call (even though no services were completed.) I said I understand that we need to pay something since they made the trip here, but asked if the full priced service fee could be discounted considering we live nearby and no services were completed - and he very rudely declined/said no. We ended up paying the fee - and I do not recommend working with this business as you could very well get ripped off.

Very nice, professional and stayed true to their estimate. Installation also finished as expected…read more Love the stove and so far is working beautifully. The stove we wanted took a little longer than expected to get in (no fault of theirs) and they were super busy so I did have to be the one to initiate calling to get updates and receipts but outside of that I have no complaints and would certainly recommend them!

Angel and his team at Northwest Fireplace did an amazing job. They conducted themselves in a…read moreconsistently professional manner. Showing up on time, keeping everything clean and reporting their progress along the way. We were impressed and very happy with the beautiful tile work and new fireplace. We will recommend them to friends and family as well as our interested neighbors. And will absolutely use them for service and any future fireplace needs.

Very professional. Very considerate of the property and home they are working in. Answered…read moremultiple questions- very knowledgeable I would have them return without hesitation. Excellent service.

This was the contracted company through my home warranty American Home Sheild. I submitted the…read morerequest online Monday night, Karen from Air Quality called me the next morning on Tuesday to schedule my appoint for Wednesday morning between 9am - 1pm, I received a call at 8m saying my technician would be my next stop and they would call me when he was 30 mins away. She called back, letting me know he was on his way. Robbie got here, he was professional, knowledgeable, and got the job done quickly. I had zero issues with them despite some of the old reviews. I highly recommend this place.

Terrible company to deal with. Completely unprofessional. 3 no shows. Would never use them again.read more

Austin was very helpful and communicated the process like a true expert. He left room for Q/A and…read moredidn't hesitate to answer. He was very thoughtful in the process by taking pride in his work ! Also , he did a great job in his preparation process and closing out the job! I thought my house was going to look a mess after the chimney sweep! However , Austin proved me wrong . I highly recommend!

Have issues with gas fireplace. Owner came out, charged me and cleaned the unit. A day later the…read moreissue returned. He then sent his tech out (who charged me again) who specializes in gas fireplaces. The tech told me the cleaning wasn't done thoroughly, and did a thorough cleaning job (showed me how dirty is was after initial visit). He was very professional and knowledgeable. As he was leaving the issue appeared again. He stated I needed a new part and that I should hear back with a quote within a day. It has now been 8 weeks, multiple calls/text messages (15+) and I still do not have a cost estimate on the new part. Bottom line I'm $300 dollars in the hole and the problem hasn't been fixed.

Amazing Job! Not only did they help restore my Grandpa's original fireplace, but they were quick…read moreand professional and clean! They honored their quote, they gave us options, and the final product shows! I do not understand any of the bad comments - seems like they are from competitors trying to drive this family business down. Or people with zero patience. They had one secretary for decades who recently left - not everyone uses Google to boost a business. This is a family business and they do things with integrity. I spoke with the owner again today to bring them back for more work. Everyone who sees all the remodeling we did comments first on the chimney - every time. And after 2-3 years since the remodel, the owner remembers me and the home and the project. You just don't see that anymore.

Met Colonel Beckett in March 2019 to quote out a job in Michigan City. He stated that he didn't do…read moremany jobs here as people here don't have money. He gave me a quote for my tuck pointing job of $2300. He said he couldn't begin until May. I was OK with that and told him to put me on the schedule. May came, and he said June. June came and went and he said July. Finally arrived on my job site at 8/27/2019 with some guys. Walked around the house and said "Im not doing this job, its too much work, and I have lots of other jobs.". Totally unprofessional, and not a good business. Beware.

Colonel Beckett and his crew were top-notch professionals! He was recommended by a Chesterton…read morebrickyard. It was mid-October 2022 when we contacted him to see if he could fix the poorly constructed chimney in our 50 year old home. We had not had a fire in the fireplace for at least a decade because when we tried, the house became smoky and we had to open windows. He carefully inspected the spalling exterior brickwork, broken mortar, cracked crown, cracked flue, existing and improperly installed damper, and firebox. He gave us an estimate and well-informed advice. We were delighted that despite the lateness of the season, rainy cold weather, and his other work commitments, he and his crew were able to finish the work in time for Thanksgiving. He routinely called and spoke with us in person and texted us as to the timing and progress of work. He accommodated changes that we requested. The fireplace now works great, draws well, and no smoke inside. We pictured the newly refurbished fireplace in our holiday card this year. We have full confidence in OnPoint's workmanship and Colonel stands by his word!

I was told that Chimney Sweep Near Me had the best prices in the neighborhood. I was looking to…read morehave my chimney inspected and see if anything needed to be done. I had a very skilled technician come by and he knew exactly what needed to be done. Definitely can vouch for great prices for their services (after receiving many many quotes). I will definitely be calling them again when I look into getting a new fireplace installed! Thank you to the staff here for being the most polite and professional!

Absolutely phenomenal service. You can just tell that they are complete professionals and know what…read morethey are doing from the get go. My husband and I are newly weds and recently moved to Chicago for work, without knowing a single soul here. We didn't realize that the chimney was not properly working and had all sorts of issues from the previous homeowner (worse nightmare for a new homeowner)! With no knowledge of what needed to be done, I had panicked for days until my neighbor told me to call Chimney Sweep Near Me. They truly saved me from having a complete meltdown. Joe came by and let us know everything that needed to be done after evaluating the situation and doing a thorough chimney inspection. He took the time to thoroughly answer all of my hundreds of questions and was so polite and understanding beyond belief. We found out our chimney was inoperable with a broken crown and cap, needed major cleaning, relining and installation of new pan. The technicians are extremely skilled and knew how to repair our chimney back to new. They worked extremely hard. I spoke directly with the owner on pricing since it was such a big job and was quoted a very affordable and fair price. They understood my unfortunate situation and did not try to take advantage, rather went above and beyond to help me with discounted rates. I am so grateful for all the work you did for us and will definitely be recommending you guys to everyone we know!

I have no idea if this company does good work or not. I waited mire than an hour and they never…read moreshowed up, never called. I called them, seemed surprised their man had not shown up, said they they'd call back. They didn't.

They came out reach re tuck pointing my chimney and also added flashing around did a wonderful job…read morewill use in future

Had a great experience with the service. Very knowledgeable and helpful…read more Told me what things would cost and what to do if I wanted to save a few bucks. I didn't feel miss led. 1st Time I used this company and I would again. Definitely recommend this service to others. Carl W.

Please use this as a warning before using this business, the owner does not honor life time…read morewarranty he states he has on parts. I had Jeff install a damper for us at the end of 2022, the metal pull you use to open chimney broke and in February I asked him for a repair, he said the part is covered but service fee of $125 is not, he said he will be on vacation for 30 days but will contact me when he returns, never heard back so in April 2023 I started texting and calling, he finally called me back 5/11/23 and as I was explaining the situation he hung up on me and would not take any more of my calls, very unprofessional .

Michael and Stefanie provide honest answers and helpful solutions for your crawlspace needs. They…read morereside in the NW Indiana area and are just now delving into SW Michigan as well. This is a service that you find you HAVE to have done and it can be costly. So finding someone trustworthy and honest makes this painful pill a little easier to swallow. They offer vapor barrier options, encapsulation, structural repair, mold removal and drainage systems. Next time I buy a home I will for sure be calling Northwest Crawl Space for my inspection.

Excellent service I would highly recommend them, they did excellent work and price range was the…read morebest.