Love Laundry took care of me while on an extended business trip in the Elk Grove area. I used the…read morewash and fold service. The clothes were washed and folded with care. Items I asked to be hung were put on hangers. Love Laundry even washed a throw blanket for me. The ability to pick the laundry and detergent to use is nice. Especially for people with allergies to brand or needing unscented. Thanks love laundry.

I was overwhelmed with all the people sitting outside because there wasn't enough seats inside. The…read moreplace is large with lots of machines and a snack bar. The place was clean and bright but overcrowded for me. I dropped my clothes off picked them up the same day. The clothes were folded, pressed and bagged nicely. However they did not keep the clothes separate so we ended up having to sort through them at home. They do not have a drive up option because people are parked all along the building. I felt they charge more than other laundry services. They do offer a pick up and drop off service but I don't know the exact price.

It's definitely a laundry mat, let me go with what is good then cover the bad. Good: plenty of…read moremachines, I went on a Thursday afternoon around 4:30p and it wasn't busy, they are coin operated and have machines for change. Pretty straightforward, no attendant when I went so if you want someone to show you how to use them, there was no one around! Plenty of dryers that do look clean and not burnt from the inside. Overall, it was a pretty good experience. B+

I want to give huge kuddos to he man that comes in to clean machines and gather the money. He is…read morewonderful, kind and has amazing customer service. He takes the time to resolve everyone's issues in a polite professional way.

I was nervous about using a laundry service but not anymore! They kept everyone's clothes sorted…read moreand folded together in separate bags. I asked for fragrances free and it didn't have a chemical smell that some fragrance free detergents leave. Our clothes are soft smell clean and odorless and folded nicely. The price is awesome considering it gives me time to take care of my aging mom and not stress about laundry or run up and down the stairs. Mark was so kind to answer all my questions and it was a breeze to set up an account.

The service was as promised. In 2 days my towels and sheets were returned in 2 solid packs,…read morefolded, and clean with a fresh, but subtle fragrance of downy.

This review is on their service and the owner only..which sadly is one in the same. I was referred…read moreby a friend and was even given the owners personal cell number. I didn't use it. Im looking for a full service fluff and fold along with dry cleaning so I gave it a test run. And there began the longest ordeal to wash some clothes. I downloaded the app as directed and signed up for the text. I schedule pick up for a Thursday through the texting service. Receive a confirmation text. I double checked in the app and it was scheduled there as well. How neat! Well around 4 pm on Thursday I call to find out what gives since my clothes have been out front since 9 am. I am told they have no record of my order and that I probably didn't answer the text quick enough to get on the schedule. I was also advised, in the future, after scheduling through the texting service to call and confirm that they got the order so this doesn't happen again. Ok??! The lady was helpful though and I put on the schedule for the following week. The following Thursday comes around and they come and pick up as promised with a delivery date of the following Thursday. The night before I check the app and I see my order has been split into 2. Tops and bottoms. No big deal until only the bottoms were dropped off. I call immediately and was told they didn't get delivered because one of my tops was not finished and I would have to wait until the following Thursday to get my items. NOT ACCEPTABLE! But didn't I know they had a flood in their Lodi location and that put them behind and if I wanted to I could go and pick it up in Lodi instead of waiting. I asked instead that the owner call me. I then proceeded to use that cell number I was given and call the owner. I left a message asking for a call back explaining briefly my situation. No phone call. Today, a week later, the delivery driver dropped off the remainders of my items and told my husband that he was sorry for the confusion and that they would like to offer a discount for the next service and that HE would be delivering from now on as the new delivery driver. Hubs told him no thank you, we won't be back. This whole ordeal is just an example of poor management. Technical issues with apps etc are admissible but hiding behind your employees who try their hardest to keep your investment afloat is just despicable. Had you picked up the phone and talked to me we could have come to a resolution. Now, i just don't want anyone else to have this headache.

Negative stars, most pathetic excuse for a business I've ever encountered. Attempted to create an…read moreaccount on their website to schedule a delivery, page refreshes and sends me back to the start so I try I again. It tells me my account is created so I try and log in. Page refreshes, sends me back. I try this over and over, tired to re-create an account, says I already have one, but won't let me log on. It seems like this "company" only has interest in losing money, that's the only thing they're doing well.

Unfortunately, I was not able to get the service. I was promised over the phone. I plan to get…read morealterations to my son suit. When I called over the phone I was told " yes it could be done". But once I arrived, I guess she changed her mind? So we had to go someplace else. I doubt we will return. I gave them two stars because I do like the fact that they are in Elk Grove and that's where I live.

It was my first time on this place No customer service she is very rude and she charging way more…read morethan others.

This place has the MOST AMAZING seamstress you will ever find! She kicked butt on my wedding dress…read morealterations last summer, as well as basically taking apart and then reconstructing the sheer jacket that accompanied it. Since then, I've had her alter jeans and other pants and could not be more pleased. Seriously- GO THERE for ANYTHING that needs to be sewn.

Had the sleeves of dress shirts hemmed. The lady didn't seem confident. I should have gone…read moresomewhere else. Left it on Tuesday. She said to come back on Saturday. Came back at 11am on Saturday. She said come back at three because she hasn't even worked on it. Came back at three she only had two dress shirts done. When I finally got all three I was so excited, but one was cut way too short. It was kind of rushed and sloppily done. I should've trusted my gut instinct and she should've trusted hers too and turned me away. Do not get your dress shirts sleeves hemmed here. I've had dress shirt sleeve hemmed elsewhere and they were done a lot better. I should've gone to where I went before but it was just a little further than where I wanted to go. I wouldn't go here again. Paid about $45 to get three dress shirts done. I can't say much about the cleaning service tho.

This is the WORST cleaners I have ever been to. I took my wedding dress in for $150 mid January and…read morethe owner said it would be ready in 2-3 weeks. Promised it would be ready 2/3/2025 and here we are, today 2/15 where I am still pissed off about my dress. I came on 2/4 and my dress wasn't ready. Ok cool, I came back the next day and my dress still reeked and had a bunch of dirt and hairs all over the train. the worker said they would clean it again. I was skeptical because assuming they are professionals, how can they pack up the dress with all that dirt literally on the train THAT visible? Like you guys have some nerve to give it back to me in such a terrible condition ? Came back again a few days later and I was suspicious so i told them to open the bag so I can smell the train to see if it still smelled. It did have a scent still, plus 100000 dog looking hairs from who knows where and a bunch of dirt still from the previous time I came in. Owner apologized and said he would clean it again. i expressed my frustration on how I came back MULTIPLE times already and they couldn't clean it right. He told me he was sorry and he would get it done by 2/14. i didn't have time to pick it up so here I am today. Came to pick up my dress and the smell was gone, a few hairs still lingered. I decided to just take the L and store it away. To my surprise, i noticed the beads around the trimming of my dress had completely been broken off. Some beads dangling from a thread and some were just missing and empty patches. WTF? HOW ARE YOU A PROFESSIONAL WHEN YOU CANNOT EVEN CLEAN A WEDDING DRESS RIGHT? Honestly I could have cleaned it myself if this was the outcome I foresaw. DO NOT COME HERE! I totally regret even taking my dress in. They literally ruined my dress and now I am left angry and cannot even fix the dress.

I'm reviewing this place solely for military patches. We dropped off the uniform on a Sunday, and…read morethey said they'd had it sewn on by Friday. Was able to pick up on time and it was sewn on correctly. Thumbs up!

Love this place. Great cleaning services, alterations available too. They replaced a zipper in my…read moreCarhardt vest. Excellent customer service, friendly and welcomed me into the business. Thank you!

Unfortunately the ownership of this store changed. (The original owner retired). I sent in 2 pants…read moreto get hemmed (4/28) and was told to pick them up a week later (5/5). When I came back to the store, it took a while to find my pants. When they managed to find my order, it was in a bag still and the hemming was not completed or started. I waited 20+ minutes for them to hem it on the spot. I was patient, but paying for a service for them to forget about is disappointing.