Brought in about 6 dress shirts around Thanksgiving holidays. This place shrunk half of my dress…read moreshirts. I'm extremely dissatisfied with whatever dry cleaning methods they use here.

Customer since 1995. Great family. Great service. Great for the community. You won't be…read moredisappointed.

They always get it right, and they are always pleasant...even fun... to deal with. I appreciate…read moretheir willingness to attend to small things and their flexibility in a pinch. This is one of the best small business Ivan encountered in my 20 years living in Plainfield.

My experience here was amazing. From the quick response on Yelp on whether or not they could…read morecomplete my alterations on tight timeline to coming up with the best way to alter my unique neckline on dress to having my order ready early and their easy, quick and clear text communication about dress being ready. Then - to top it all off - the dress looked great. The price was also reasonable.

I've been a customer for 35 years and only use Davis Cleaners for my alterations. I just tried on…read moretwo dresses I had hemmed and they look beautiful, Iana my seamstress did a wonderful job.Davis Imperial is a couture cleaners- we're lucky they're in Chicago Also I think their prices are reasonable considering the quality Thank You Donna S

I got my wedding dress altered by Iana and she did a wonderful job! She was nonjudgmental and I…read morereally felt like she cared about me feeling my best on my special day! When I needed to make a last minute adjustment to my corset she was extremely accommodating. Some seamstresses might make you feel bad about needing to change something but for a pro like Iana she made me feel like it was no big deal. I would recommend Davis for any Chicago bride looking for excellent work and a professional team.

We have used this dry cleaner for the past 4 years picking up and dropping off clothes once a week…read more Initially, though the prices were higher than the other options nearby, they did consistently good quality work. We did have some issues in the past (they "misplaced/gave away" a dress but then thankfully it was returned) and though the owner's reactions was underwhelming while the dress was missing (as far as taking any responsibility), since the issue resolved itself we assumed it was an anomaly. Within the past year, however, there were a couple (2) instances where items picked up showed stains that were not on the clothing when dropped off. They were taken care of, but with no acknowledgement that Delaney Heald was the cause. This last time however, I sent in a new, never been worn shirt for pressing. I got home after picking it up and I noticed damage on the collar, as if some type of dirt had been ironed into it. Without wearing it, I returned the next week, pointing out the collar damage; the next week after it was picked up, I saw that there was an attempt made to "scrub" it out which only made it worse. When I showed it to the owner, his response was to tell me that it didn't happen there. Even after I reminded him of the circumstances, he was unmoved and became angry as if I was trying to cheat him. I have been a regular customer there spending between roughly $18 - $30 weekly; for him to behave as if I'm trying to scam him into providing something for nothing is offensive. I will not return there as I do not think Delaney Heald has any integrity nor do they value their customer base. I would advise others to utilize another small business for their dry cleaning and alteration needs. Delaney Heald does not treat their clients well.

I'm not from Chicago but I do love the city so I come as often as I can. I was there for more than…read morea weekend and needed some laundry done, I called and spoke with an Elle who answered all of my questions in depth and provide extra context which make the process easy. There was a delay with pick up AND delivery BUT Chicago traffic is known to be one of the worst traffic places so I gave them some grace with that. I wasn't driving them my laundry so I can't complain about traffic, they spared me. I'll be in NYC in a month or so and I'll use them again. I'm glad I called cause I got a promo code that was so easy I didn't have to write it down.

They simply did not show up during the pick up window. When I contacted support, no response.read more

Took faux fur blankets here after calling several places. They did an amazing job for a reasonable…read moreprice.

I brought a suit in to be cleaned. When I picked it up it had several tears in the jacket. He said…read moreit was not his fault although he agreed that the tears were not there when I dropped the suit off. He claims I must have moths or the jacket was old. I will never return.

I was originally supporting another small cleaner business in Andersonville, and wasn't thrilled…read morewith the customer service so my handy dandy Yelp came through to help me find a better alternative and Loyola Cleaners popped up. Here's my 2 cents... 1. Customer Service 5/5: the business owner is Enrique (I think) is professional, kind, and goes above and beyond for his customers. 2. Cleaning 5/5: Clothes always come back looking brand new! 3. Price 5/5: Very reasonable, dare I say cheaper prices than other local cleaners. I found my new cleaners!

Provides excellent and friendly service. They will accommodate speedy requests, and my clothing is…read morealways returned in a pristine state. I have lived in Rogers Park for more than 20 years, and this is the best dry cleaner in the area.

The staff were very friendly and our dry cleaning was returned on time. Everything was cleaned…read moreappropriately and there was no damage to any of our clothing articles.

Horrible. I've been taking my shirts here for 2 years. It was good. But recently brought in a…read morejacket for tailoring. The lady butchered it, and then proceeded to give me excuses. I will never use them again.

I just want to say that customer service is a big thing with me and they truly restored my faith in…read moresuperior customer service. i am truly thankful for people like Kellie and her staff that they actually do care about the environment. I never really believed in all of the "Go Green" hype until this service showed me a better way and a safer way to clean your house. I have allergies and i would say with using their service they have reduced 95 % of the allergens that are in my house. I CAN ACTUALLY BREATHE! I just want to say that Kellie has really brought out the "Going Green" in me. I was a doubter before but now i can honestly say, I am a believer! Also i want to add that whenever they come over they make you feel comfortable and relaxed that you can go about your day while they take care business. You would be surprised how much your house is dirty even if you clean regularly. We are oblivious of the germs and bacteria that may collect in certain places of our houses that can contribute to downward spiral of our health. Since i started using their services it has been such a blessing that i can say that i am totally not the same person i was before experiencing what being clean is in your humble abode. if you are looking for a service that takes care of everything that you don't have time to do, i would have to recommend this business 100 %.

From the owner: "Go Green" - If you go green, no longer will there be chemicals absorbed into the skin or breathed…read morein. Most chemicals are made up of harsh cocktails of chemicals, which can be bad for your health -- and your kids' health. As people rethink what they're bringing into their homes, they're looking for greener solutions. Services * Rentals/Office * Apartments * Move-Ins and Outs * Construction * Complete House Cleaning * Dry-Cleaners * One-Time or Regular Service * Yes, We Do Laundry * Yes, We Do Dishes Getting rid of toxins in your home and getting your home healthy doesn't have to be a daunting task. In a few easy steps you can improve your indoor air quality and decrease your exposure to toxic chemicals and fumes. Making the shift to natural cleaning products will also help the environment outside of your home: by decreasing the amount of chemicals that are release into our soil, water supply, and air you are contributing to the shift toward Eco-friendly, healthier ways of living for everyone.

I have had BITTER SWEET experiences here... As u see I said experiences meaning plural... True…read morethere is a lot of unattended clothes left in dryers for an unspecified amount of time, in which causes a dilemma when it comes down to obtaining a dryer and sometimes washes too! On the flip side though,the staff definitely try to accommodate you as much as possible... For instance, I lost my card, well someone picked it up, and the lady who worked there went as far as to have the owner review the cameras when he came in... Luckily after asking around the guy returned it before having to go through all of that 1st... Overall I do feel safe there, but could there be a few adjustments, by all means... Could be a really good place to go to wash with a little more thought put into it!!!!

This laundromat is the worst I've ever been to. 75% of washers AND dryers are out of service. Over…read morepriced. Attendant claims not to have change!! Literally everything that could possibly go wrong, DID. The few dryers that did work were all full of unattended clothes waiting for people to get them!! Terrible experience. I removed my clothes from the washers and drove to ANOTHER laundromat just to dry!!! NEVER GOING THERE AGAIN.