I've never received good customer service here. It's either just okay or terrible. They seem to prefer a certain type of customer (older, white) and I don't fit the bill, I guess. The staff is either meh about my patronage, or flat-out rude. They seem to prefer I hadn't walked in at all. So, I won't. I will never go in here again and I will tell everyone I know not to go in here. Go somewhere else, somewhere all people are treated with respect. read more

Good prices. Easy, efficient curbside, contact-fee pickup. Parking is right outside the store, just call them, they bring out your order.

I liked Four Seasons until they sold me a "Mystery 6-Pack" which had an Odoull's non-alcoholic beer in it. I returned to the store and expressed my frustration over being sold a non-alcoholic beer in a pack that was supposed to be, well you know, beers. I was eventually given a new beer (a Keystone Light...gee thanks) but only after arguing with a condescending manager who said "beer is beer", despite the fact that the mystery 6 pack is advertised as being a 6 pack of actual alcoholic beers. I have not and will not ever go back. read more

If it's alcohol or tobacco related, they have it. They get a whole lot of inventory in the space the have. We had a dessert wine once at Carmelina's and when we asked the waiter where we could find it he said this was the only place we could get it. When you walk in your always greeted nicely and they always ask (in a good way) if you need any help finding anything. I don't smoke but the cigars always make look great and make me want to try them. read more

Best of the 5 colleges for specials, selection, and price. If you want cold small batch beers, come here and make your own six pack. YES YES YES! read more

What are you looking for? They probably have it. Not necessarily set up for browsing but the inventory is impressive in its range and they know what they have. read more

I am usually a forgiving person. hell, we all have bad days, and I like to think if I came off as rude one time a costumer would return to find that I am, in fact, a great person who enjoys servicing people (lol, wut?). However, I am so grossly offended by the attitude of the owners here that they are the sole establishment on my "never ever ever ever go even if they are giving out free tacos" list. It was all good at first. Me and a group of friends showed up late saturday night (8ish) after going to the Dunlins next door. The guys working that night were friendly, informative and make me want to come back even though I was just browsing (I ended up buying a nip). Well, I was certain I have found my favorite liquor store in the area. I had several reasons to shop four seasons. Then a friday afternoon happened. Me and another friend, after going to said dunkins decided to check out a beer special they advertised in the collegian the day before. Upon entering, I noticed the mood was completely different from my previous encounter. Instead of friendly informative guys, it was 2 old bitter men. When walking around, trying to find the 12 pack we were looking for we were bombarded with dirty looks. Finally, after not being able to find what we were looking for, I went in line so I could ask those working there where the stuff was. Well after waiting in line, and seeing these men charm the middle age locals, I went up to guy one and asked about the deal we were looking for. Upon seeing me he demanded me and my friend's ID's, which I have no problem with, except his tone was deplorable, the type saved for a convict, not a potential paying customer. After reiterating I was just trying to see if what we were looking for was still on sale, he very dismissively told me it was no longer on sale, yet continued to go grab the beer we wanted. I attempted to tell him that if the beer was not on sale, I didn't really want it. Upon this, he broke the inconstant eye contact we had, threw your ID's at us (didn't hand, just briskly slid them) and dismissively yelled next. Ok 2 things. If you are going to advertise a price on thursday, and not have it Friday, maybe you should mention that in the god damn ad! Secondly, if you are going to treat the college kids like shit, why are you advertising in the college newspaper? I know there is a certain large percentage of college kids that are absolute assholes, and probably broke something and left or something of the sort, but I am not a mindless drone. I'm not going to be treated like shit and still come to your store because I'm to dumb to be treated well. There are many places to get booze in the area, and you are not special. How shortsighted can you be to treat two good mannered kids like shit in front of a line of townies? You want street cred? It sickens me their attitude. My friend swore to never return, and so did I, but I decided that, perhaps, they were having a bad day and were unaware of how rude they were to us. Thus, I returned on a sunday morning to grab a 6 pack with a different friend. Same attitude, not on the level of outright rudeness, but I could tell then and there that these were not isolated incidents. 4 seasons hates kids apparently. Well my friends, the feeling is mutual. Me, or any of my friends, parents, parent's friends etc) will NEVER step in your store again. I hope you're satisfied. (ps, night workers. Go somewhere else, I loved you guys and actually made me want to give this place 2 stars in spite of the owners. Sadly, I know my money is going to them, and I can't support their behavior. If hitler ran taco bell, I couldn't eat there, despite how much I love it) read more

Today was my first time there. Helpful staff, wine reviews posted, good prices. I'll be back. They're also having a big July sale right now, lots of wines are 30%off. read more

I drove from New Jersey to find a rare bottle of bourbon. This is a great place for private selection single and small barrel bourbons for a good price. Friendly and knowledgeable sales staff, too. Can't wait to go back. read more

Thus place is awesome! I stopped in after work this week to grab a bottle of wine for our steak dinner. I was immediately greeted upon walking in. The gentleman who welcomed me into the store also was running a wine tasting. Super convenient since I just got out of work. Had a great conversation with him, Josh I believe was his name. He had several wines available to try and gave me great advice on how to get my fiance to like wine more. The store is a little tight because they have so much available but their prices are the same as any in the area. I'll certainly go back! read more

One of the best selections in the area, despite not being very large. I was quite skeptical from the exterior until someone bought me some fantastic obscure beers, like a Cascade Blueberry and a Mikkeller/Hill Farmstead/Siren collaboration. When I went in myself to explore, the workers were incredibly friendly and helpful. These guys really knew their stuff and were passionate about good beer. I'll definitely make this my go to spot! read more

NEVER SHOP HERE. My friend and I noticed an ad in the UMass Daily Collegian on a Thursday for a sale on 12-packs of Sierra Nevada. When we asked about the sale the very next day, we were told that it was no longer on sale. When we decided that we didn't want the 12-packs if they weren't on sale and were going to look around something else, we had our IDs thrown back at us with an angry "Fine." Needless to say, we left and went to Liquors 44 instead. The very next week in the same ad was ran in the Collegian that 12-packs of Sierra Nevada were on sale. I don't know what the business practices of this liquor store are, but the rudeness was enough so that I will never shop there again. Seriously, if you want the cheapest prices they can probably be found at Liquors 44 and if you want good service and advice, go to Russell's in Amherst Center. read more

decent selection of tobacco open late booze galore what more do you want from a packie? read more

the cashier tried to fight my friend. fuck this. one of the worst establishments I've been to. terrible service. terrible selection.

been in several times. decent selection of beer, usually pretty nice, hip staff. well, that perception came to an end. One of the guy's working there was pleasant enough when I dealt with them. When he was answering one of my friend's questions about an item, his tone would probably be described as a bit condescending/dismissive. My friend's a docile guy- and the guy working there seemed nice enough up to that point. You could tell that the communication was failing, and that the worker should have realized my buddy was a bit tiffed. My buddy said he wanted to leave, that he had enough of the guy. Putting a six pack back, something fell in the cooler. The four seasons worker said it didn't break , but made a little bit of an obnoxious comment (their coolers are a bit cluttered, with a lot of almost-empty six packs from the make-your-own six pack deal they have). The abrasiveness got to my buddy. He asked the guy "do you always treat your customers like shit?" The worker started yelling "Get the fuck out" loudly and repeatedly. I stepped in, told the guy he was overreacting. He admitted that may be the case. Then I said "you've been a bit rude to my friend here. you're outta line." Asked for the manager's name and number, the tempermental worker's name and age (he wasn't acting like an adult), and for an apology. He repeatedly refused all, cowering all the while. Words were exchanged, it was pretty heated. The other store worker just told us to go. And we did. Seems there's some adverse selection going on there? I spoke with the owner the next day, and he was apologetic, and would address it with the kid. Not going back, however. Seems they don't have things together over there. Russel's and Spirit house are just down the road, with good selection and no BS. read more

They have such a nice beer selection, but there are no prices listed on the coolers or the 6-packs. I really love beer and went in wanting to buy a few 6-packs and/or make my own 6-pack from singles. This is really hard to do when choosing among a large selection without knowing the prices. I started to ask for prices, but it was taking a long time for the employee to price check everything. I can't quite grasp why they wouldn't post prices. It's a shame as I did like the selection. I hope they change this. read more

used to go here a lot, most of the staff members were nice and the selections and prices are pretty good. they have a couple of guys though that are complete a**holes, will insult you and treat you like you're 19 years old even if you're 25 and your ID checks out. one of them always acts like he's the funniest guy on earth but really he's just loud and obnoxious, occasionally likes to make you the brunt of his jokes even if you're standing right in front of him. looking at their reviews, i'm definitely not the only customer who now refuses to give them my business. they're just throwing away money having those guys working with customers. i don't shop to be judged by strangers. those guys don't belong in customer service. should seriously fire them if the owner/manager cares about his store's reputation and sales growth. if you want somewhere with a comparable selection of nice stuff just go to provisions in northampton or russell's in amherst. read more