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    Four19 Hair Studio

    5.0 (1 review)
    Closed 3:00 pm - 8:30 PM

    Services - Four19 Hair Studio

    Haircut

    Four19 Hair Studio Photos

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    6 years ago

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    HOF Salon - Haus of Flint Salon - Schedule a free consultation to get you some rainbow hair!

    HOF Salon - Haus of Flint Salon

    4.6(101 reviews)
    8.9 mi
    $$
    LGBTQ friendly
    Women-owned & operated

    Micheal was awesome! Super nice and easy going. Great stylist! One of the first haircuts I have…read morebeen genuinely happy with!

    it seems she has been trying to delete my original review so here's a new one…read more first of all i am honored to receive the famous "hope u heal" line u reserve for all ur bad reviews. guys this is an example of her condescending tone since our original call. i also want to say that although i do think Ariana's read on the situation was spot on and perfectly articulated, i had absolutely nothing to do with it. she is a complete stranger. if i were recruiting people to leave reviews, u would have more than just one couple things in response to ur last message: - a haircut this bad should be obvious to someone claiming to be a professional. - I dont think being a loyal customer entitles me to a refund, i think a bad haircut does. - i only mention being a recurring customer to emphasize 2 things-- the way you treat loyal clients with a **good track record**, and lost revenue for a business who *themselves* stated cannot afford a refund. - I was very careful to specifically not use the word shelf and that was intentional. - Ive had big short hair, i've had two wolf cuts, & i know how to style it. I would never request a jelly or anything resembling one. ever. (not that that's what this is) - I didn't request a blow-out. I was OFFERED one. Maybe it's not something y'all should offer in the first place if u will blame clients for accepting and use it to deny refund. - I wasn't shown the back of my hair, esp. not in final form. being in front of mirrors does not change that. this is low IQ. - I nearly accepted ur "resolution" bc u gave me no other option and i was genuinely trying to work with you. but ultimately, like i tried explaining on the phone, it would not have actually solved anything for me. simple as that. - yes actually... I did leave satisfied.. bc I didn't notice? and it's almost as if... that's the whole issue ???? hello ?? i want to make it clear that although i was preparing for a chargeback, i remained very polite and still tried my best to resolve this directly with the salon. i even tried to meet her halfway by suggesting a partial refund but she was not making the same effort, and became progressively rude. It's clear we're operating from fundamentally different premises. maybe that's the root of the problem here. Your position is that there's nothing wrong with the haircut itself and that I don't know how to style it. ok, I'll bite. for the sake of argument, let's assume that's true.... It still doesn't change the fact that this is objectively not the haircut I asked for or agreed to receive. on that basis alone, I am owed a refund due to service not as described. it doesn't matter if u think u can "make it better". improving something bad doesn't make it good, just makes it less bad. if you had any ground (or documentation) to stand on, u wouldn't have lost the case. having a "policy" does not mean you can do whatever you want. There must be exceptions for certain cases when mistakes are made. and you need to have discernment to know the difference from when someone's abusing the system. but that requires competency (in your field and in life), humility, and good faith. when a customer has been wronged, the burden should never fall on them to figure out a resolution that works for the business. It should be the other way around. why do i even have to explain this. If I were in your position, I would be mortified to hear a customer had this experience. my priority would be to understand what would make the situation right for them and do everything reasonably possible to make that happen. I personally would have offered a refund AND an adjustment. But ironically, that means taking accountability... fortunately for all of us, u have proven it yourself that you have never been capable of this (just a quick search to see how you respond to every bad review on here and Google) and to assume premeditation/malice is a really disappointing take on this situation and makes zero sense. why or how on earth would i plan to have a bad haircut? but if that's what were doing, i can do the same.... maybe you offer blow-outs for plausible deniability on haircuts gone wrong? maybe i wasn't shown the back on purpose so i wouldn't notice? i agree there are no winners or losers here, because at the end of the day i'd rather have my hair than a refund. but because i was so polite throughout the situation, you took advantage and at the end basically shoo'd me away & expected no consequence. the last text message you sent me speaks for itself. even a stranger was upset for me. by the way... I reiterated my points via email, not to rehash anything, but to have it all in writing for the case :) i've attached photos of my original review from Google, KJ's response from Yelp, and Ariana's review as well because it tickles me and they threatened to take it dow.

    Photos
    HOF Salon - Haus of Flint Salon - Brazilian Blowout (formaldehyde free)

    Brazilian Blowout (formaldehyde free)

    HOF Salon - Haus of Flint Salon - Complimentary Snacks and Drinks

    Complimentary Snacks and Drinks

    HOF Salon - Haus of Flint Salon - Flash Colors - A set price for a fun color project

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    Flash Colors - A set price for a fun color project

    Dena Reed Hair Design - Winter 2014 Photo Shoot

    Dena Reed Hair Design

    5.0(12 reviews)
    3.3 mi

    I absolutely love her! She took her time in giving me the cut and balayage that I envisioned. I…read morelove that she is an artist so I knew I could trust her with my hair. The entire process took about 3 hours. She first straightened my hair, brushed out all the knots, then trimmed my hair a couple of inches. When she painted my hair, I could tell that she has a lot of experience. Everything felt very natural. The coloring process takes about 15min. We washed the dye and then she dyed my hair overall to turn it into a natural look I wanted. In the end, I appreciated that she asked me how I felt about the hair and she cut more layers to achieve the perfect look! I would definitely recommend her. I also saw pictures of her resin geode paintings and they looked so amazing! They are definitely one of a kind, and she is so talented in the art and beauty business. If anyone is interested in a new art piece, check her out :)

    Dena is such a doll and she does BEAUTIFUL work. Let me tell you, it's worth every penny. I have a…read moreregular hairdresser who cuts my hair but I normally take on the disaster that is coloring your hair at home. I reached out to Dena before vacation to give me a new look - I had grown out, brown roots and the rest of my hair had been hennaed red so I still had lots of warmth that I needed to match. She matched up my roots to my current color and darkened it all a bit and then she ombré' my ends to this amazing vibrant crimson color! I think her prices are fair for the work that she does and she is a master of her craft! She books up fast but she'll always do her best to accommodate you. 10 out of 10 would recommend this goddess!

    Photos
    Dena Reed Hair Design - Winter 2014 Photo Shoot

    Winter 2014 Photo Shoot

    Dena Reed Hair Design - Winter 2014 Photo Shoot

    Winter 2014 Photo Shoot

    Dena Reed Hair Design - Photo Shoot

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    Photo Shoot

    Four19 Hair Studio - hair - Updated August 2026

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