This review has been a long time coming…read more Years ago, I brought my 12-year-old cat to Capitola Veterinary Hospital to see Dr. May after he developed severe neuropathy and could barely walk. We were good, loyal clients of this clinic and spent thousands of dollars over time on visits, diagnostics, and care. After reviewing his bloodwork, I was told it might be time to consider putting him down. I chose not to accept that. I took him to UC Davis and Pacific and Santa Cruz Veterinary Specialists, where he was correctly diagnosed by both places with diabetes--a basic and treatable condition that had been missed. With proper treatment, I managed his condition successfully for four more years. He lived until 17 and passed from oral cancer--not the condition I was told was essentially the end. Those were four incredibly meaningful years with a cherished family member that I almost lost prematurely based on that initial recommendation. Fast forward to recently--I brought my new kitten in for vaccinations, not realizing this was the same clinic (now Aptos-Capitola Veterinary Hospital) I had previously decided to avoid. Unfortunately, the experience reinforced my decision. I requested that vaccines be administered in the tail, which is supported by the 2020 AAHA/AAFP Feline Vaccination Guidelines to reduce risk and improve outcomes in the rare case of injection-site sarcoma. Initially, there was no objection, and the veterinarian was able to administer the first vaccines calmly and without stress. However, when the technical staff struggled to administer subsequent vaccines, the tone shifted completely. Instead of handling the situation professionally, they blamed me for making an "unusual" request and suggested I was causing unnecessary difficulty. What was most unacceptable was how I was treated personally. The staff spoke to me in a condescending and dismissive way, at one point implying I didn't understand English. I have lived in the United States for 25 years and have worked in professional roles in the tech industry. That comment was both inappropriate and offensive. Between a past failure to catch a basic diagnosis--despite extensive testing--and a recent experience marked by poor communication, lack of professionalism, and disrespect, I cannot recommend this clinic. I strongly encourage others to seek second opinions and advocate for their pets.

the staff and doctors are the best! I really appreciate Georgias ability to get my dog and cat in…read more Shannon for treating them like her own and Dr. Wirga making sure they are happy and healthy. we miss them since moving but hope to one day come back to see them all. Denise, Phoebe and George

Very disappointed with this rescue.. I had requested to adopted a kitten when it was only a couple…read moreweeks old (may 31,2018) from th foster mom Marina and even offered to prepay or put a deposit down but was told no need to.. Then when I finally submitted my adoption application (June 30,2018) I was told by the manager Kathy someone else was getting the kitten.. I highly doubt someone was before me ( I had been waiting for 6 weeks) and suspect they gave it to a friend someone knew.. Don't do business with them!!! I have a 7 year old littl girl Who is VERY VERY disappointed now.. Very hard to try and explain to her what happened... I will sure to tell everyone I know and every chance I have to not to do business with them.

Wonderful animal rescue, does great things for community. Volunteers are extremely helpful & care…read morefor the animals. We're very lucky in San benito county to have this organization. Please support Pet Friends to help them continue their good work in our community.

We showed up unannounced with our little Cairn terrier after he got a bee sting at the beach. The…read morestaff were so helpful and accommodating and the vet even got down on the floor with our little guy to make him feel comfortable. We are very appreciative of the kindness and flexibility shown by everyone at the clinic. A big thank you from Max.

Took my cat in for the free vet checkup after adoption, went perfect! Was brought right back, my…read morecat was checked and didn't even notice it was an exam, because the vet just loved on her the whole time. My cat was not stressed, and didn't mind the visit, vet was awesome. Will 100% come back! Clean inside as well.

Melissa is amazing. I worked with her and a local rescue here in Salinas to rehome 6 kittens this…read morewinter. I will definitely foster again. It was a happy, sad, fulfilling experience.

The volunteers are so knowledgeable and kind. They will help you choose the cat that is the best…read morefit for you and your situation. They really keep the animal's welfare at the forefront. What a dedicated group of people, from the fosters, to the in store volunteers, to the director.

Everything went marvelously! I am so pleased. The front…read moredesk ladies and the nurses were so nice this time. The staff on the phone were equally as thorough, thoughtful, knowledgeable, responsive and kind. I have in the past, experienced the opposite, and I may have even called to share my experiences at that time. Thank you Adobe Team. I called and left a message with the Lead Trainer/ Manager... Good job!

The best veterinarian experience I have had in Santa Cruz!…read more Dr. Bannerman is truly a Gem! My dog was very sick when I brought her in. She is already dramatically improving after just 48 hours of medication. I am so glad to have found Adobe Animal Hospital. Thank you!!!

Very knowledgeable doctors. I didn't totally understand my horses condition and it was explained…read moreto me in layman's terms. And since I didn't go to years of vet school, I appreciated that. Me trying to educate myself on YouTube was futile. One conversation with Maddie and I no longer felt like the dullest tool in the shed.

Dr. Maddie comes out and does acupuncture on my horses. She is awesome. My horses love her…read moretreatments. I have also had her do some Veterinarian care, and she is wonderful. She is both very knowledgeable and caring. I highly recommend Dr. Maddie Turner.

It's been a long time since we have found a vet that we trust. Nurse Kelsey is amazing. Dr Koehorst…read moreis wonderfully kind. They will treat your babies very well, and our cats are always calm and happy to see them--that's special!

HIGHLY recommend Dr. Koehorst and Kelsey to anyone looking for quality care for your animals. They…read morefigured out some longstanding, complex issues with our dog, and his life has honestly changed for the better. I am so grateful for the level of care they give, and our animals are happier and healthier because of them.

Took excellent care of my Shiba, Rex. His teeth had been ignored by past owner. Now they are bright…read moreand shiny. Reasonably priced, dedicated and kind.

We had an emergency with one of our babies, we took to an emergency vet near our home that asked…read morefor 11k to do emergency surgery, we didn't have 11k, we found a vet in Milpitas (40 minutes away). The saw our baby and told us they couldn't do the procedure do to booking conflict, but they referred us to their sister location Valley Oak Vet Clinic. (40 minutes away). we are so glad we they were able to help our Rayven for about 4k, we felt so comfortable that ended up bringing our other baby to get him neutered and treated for his skin allergies. Ample parking, great service, decent pricing.