I was passing thru on a business trip, in my 2016 Ford Explorer. I was hearing a knocking sound from my front end when steering at slow parking lot speeds. Afraid it needed immediate attention I stopped by Fowler Ford... because steering is kind of important! Fearing the worst, an accident or at least a week long business trip disrupted! Fortunately, Greg had his tech take a quick look. And, they in less than 5 minutes determined that yes I had an issue... but that it could wait and myself (or others!) were in any danger to continue. They could have told me anything to get the $$$. They didn't. Trust these guys, I do! read more

We had very BAD customer service today 9-11-26, at 2:30p.m. My husband was just wanting a oil change and whatever came with it, we were the only people waiting to be helped, nobody said anything, we waited 10 minutes with no help, no nothing, we saw a guy sitting inside, I noticed he was looking me as we left, nobody running out to ask us to stay very bad customer service, we are NEVER going to come back, we went to Jiffy Lube that was down the street and they saw us drive in and they were standing outside ready to help, you will never see us at Fowler again, you just lost me as a customer read more

If you are interested in buying a car they will probably be very helpful They were when I bought a car. Don't expect anything from them if you aren't looking to buy a car and just need assistance with something you already purchased. October 7th (Call to Brent Guthrie) I began contacting Fowler Ford about the prorated refund for optional warranties that I purchased for a 2021 Ford Ecosport that was totaled. I was told that "one of the girls in the office would send the form to me". No one sent me a form. The only reason I contacted them about these refunds is that the GAP insurance policy I purchased from Fowler Ford did not cover the remaining balance leaving me with a $600 balance with Ford Finance. GAP Insurance paid out less ($616.55 is what they paid) than I paid (I paid $950 because I was told "it will cover anything left on the vehicle if it gets totaled) for the policy. I should have just put the $950 in my savings account. That would have lowered the vehicle price enough to where I didn't need the extra coverage. DO NOT BUY GAP INSURANCE FROM FOWLER FORD. IT IS A SCAM. I called, emailed, and used their chat feature on more than a dozen occasions over 3 months attempting to cancel the extended warranties. The few times that someone would respond it would be once and then never again. They couldn't be bothered with me if I wasn't buying a new car I guess. When I would follow up weeks later it would be like starting over each time. After following up again in mid December I got Brent Guthrie to send me a cancellation form. I filled it out immediately and sent it back. I thought that would be it but then again I was ghosted. I followed up in January and received a response from Jason Pierce informing me that Brent Guthrie doesn't work there anymore. Then Haylee Hayes sent me a blank form again. The same form I already filled out and sent to Brent and Jason...so I attached it again and sent it back to Haylee Hayes 10/13/2025. No response from Haylee or anyone else. On January 22nd I followed up with Haylee again attaching the cancellation forms (for the fourth time) and CC'ing Jason Pierce. At no point did someone say "we aren't refunding those" or "go away". Just "oh sure we can help" and then immediately ignored until I would follow up again. I am tired of wasting my time. It's January 31st now and this has been long enough. Hopefully this review will save people some money. DO NOT BUY ANY EXTENDED WARRANTIES FOR ANYTHING FROM FOWLER FORD. I spoke with these employees (maybe more but these are the ones I have documented) and one point or another: Chris Cantrell Chase Nelson Lu Sarazua Brent Guthrie (I sent him filled out cancellation forms) Jason Pierce (I sent him filled out cancellation forms) Haylee Hayes (I sent her filled out cancellation forms) read more

Fowler Ford - Totaled 2021 Ecosport - Car Dealers Near Me - Tulsa, Oklahoma

Allison Lewis was a great help in purchasing my 2017 Ford Lariat. I would recommend Fowler Ford dealership to anyone. I had a VERY pleasant experience with my purchase. The finance gentleman Austin was proficient and GREAT to work with, and I HATE dealerships that I have dealt with in the past. This was probably one in a handful of times I was not mad at the end of the deal. I bought off the internet, probably 3 hours in total. For me it has almost always a 6 hour ordeal. read more

Service dept was quick and easy in and out. Love the advisors I have worked with. Great pricing on the "Works" compared to other dealers.

On two occasions I have made an appointment for services recommended from a previous inspection by Fowler. Both times, I followed up on the services recommended and scheduled appointments through the link in the email. On both of these occasions I arrived only to be told they didn't offer the services the vehicle needed. I was told today that any appointment made through their online portal they have zero knowledge of until the vehicle comes to their service bay. What is the point of having an online appointment portal if Fowler cannot prepare for your visit. Incredible that in today's age the don't have the 'tech' to make this possible. If Fowler cannot replace or service something specific, then why advertise directly to a customer in a email which includes a link to schedule your appointment. Shocking. They have lost a customer in perpetuity. read more

don't by anything frown Fowler ford the vehicle I was sold has had several issues within the first month of owning including the headlight stopped working the night I drove it off the lot. I was told I was purchasing a bumper to bumper warranty when in actuality when I went to get warranty work done on the truck they had switched it to a different warranty leaving me with a vehicle I can't drive without 10,000.00 worth of work. I have tried to talk to the GM several times and he won't talk to me. the GM Jason told the finance department to have me sign the paper to cancel the extended warranty because they weren't going to make things rite. I have had the vehicle now less than 3 months and have had to fix the headlights myself the night of purchase and. now need a egr cooler head gasket and turbo. at my own expense. very poor customer care. will never do business there again. read more

When we finally received a copy of our contract from Ford Motor Credit it is eye opening. Fowler ignored our request in writing for a copy of the contact and other documents which we even sent a request to them via certified mail that they ignored. Fowler stole our 2013 Ford F-150 4x4 flex-fuel pickup we traded in and didn't give us anything for it while they advertised it for $10,000 and sold it within 48 to 72 hours after posting. Our 2012 Jeep Grand Cherokee Overland Summit with less than 90,000 miles on the odometer in excellent condition they didn't take off the loan what was agreed. There was nothing owed on either vehicle. The Jeep Fowler advertised it for $14,500 and also sold it within 48 to 72 hours. They only gave us $3,000 off on the bait and switch truck (that their salesman Julius Allen told us had every feature and option that the Platinum trim had plus 360 cameras) for the Jeep and nothing for the Ford pickup. How can a dealership exist with such rip offs? The additional warranty that Troy Lancaster in their financial department talked us into purchasing as he said it would only add about $5.00 to the monthly payments of 72 months but it would extend the bumper to bumper warranty for an additional time to 60 months or 60,000 miles. Ha, when we received a copy of the warranty it is a replacement plan beginning on the date of sale at a cost of $5,000. Just do the math $5,000 divided by 72 months without any interest is about $70 a month. We are sorry we ever set foot on Fowler Ford's dealership. This experience sickens us about Fowler Ford in Tulsa, OKlahoma. Never go to Fowler Ford for anything! I will continue to post on social media and tell everyone I know USA wide about this rip off dealership. They cost us a lot of money while we are retired and live on a fixed income. read more

horrible customer service! had me waiting 30 minutes and treated me so rude. zero professional service. wouldn't recommend coming here ever.

once again excellent service!!! thank you andrew, harrison and denver for honest and exceptional service!!!

Took my truck in May 2022 for Head Gasket leak. I was getting coolant smell in exhaust. Picked truck mid June after aprox 4400.00 repair bill. Truck was now using 1 quart of coolant every 100 miles. After several calls to service dept, I was told that's what trucks do. In July it put me on side of road. So with the service department weeks behind and only 1 truck tech I decided it's time for a different Ford dealer. The other Ford dealer called and said you need a new motor since we drained your oil pan and lot's of coolant was in the oil. Horrible Service Dept read more

My older parents were taken advantage of here. The salesman straight up lied to them multiple times. This is not an opinion, but fact. They were lied to about their trade-in, which the salesman told them wasn't worth anything and would go to auction, only to be listed on Fowler website for nearly $10,000 more just days after. They were lied to about services and accessories. Do not shop for a vehicle here. Go elsewhere. read more

If I could rate 0, I would. I took my car in for an oil change and tire rotation, the tech came and told me my lug nuts expanded and they couldn't get the socket wrench over my lugs! I asked him to take me to my car there were 5+ guys just sitting and staring at my vehicle just relaxing and the lugs didn't seem off at ALL! They quoted me 300$ to literally split the lugs off and replace with the EXACT SAME LUGS THAT WERE ON MY CAR ALREADY (a nice price of 9$ EACH!!!) (aluminum outter casing) I said eff no and went and got a set of 100% metal lugs from auto zone, when my dad and I went to take them off, they came off like butter WITH HAND TOOLS!!!! Not with the air powered tools in the shop! Some of them weren't even tightened to the proper torque! Do NOT take your car here, do NOT go here alone as a woman, they will target you to get as much $$ as they can! read more

I purchase a 2018 GMC 3500 Denali over the Internet in April of this year. Paid $53,000 for this pile of junk. This was the biggest mistake to trust somebody's word that the vehicle was in immaculate condition no issues whatsoever. I had to replace all the brake linings, I didn't think a reputable dealership would sell a vehicle with no brake. That work cost me $800.00 Then more surprises The truck would pass smog. $2500.00 later to get it smog. Then the front seat had a rip it it. That cost me $200.00 The whole truck was filthy. More money to fix that Issue. The vehicle was filthy inside and out. The list go on and on. I was really stupid to trust this dealership. I ask them if they could help. Sorry we got your money It your problem now. Over $53,000. Trust me don't make a mistake like I did. read more

Worst service experience ever! I scheduled an appointment 2 weeks in advance for a simple roof rack recall. Dropped the vehicle off before 8am, was told it would be ready mid-morning or mid-afternoon. I started calling at 3pm and could not get anyone to pick up the phone. Went to the dealership and they hadn't even touched my car. Said they were "short techs". Never called me to tell me, wouldn't answer the phone. Jeff in Service didn't care at all, and said to bring it back the next day. I called another dealership and they are sending a mobile tech out to fix at out house. WILL NEVER DO ANY BUSINESS FOWLER!!!! read more

Went to get my vehicle serviced and they were swamped by customers, but they were able to get my vehicle in. Fixed the issue I had with my f150 and now I'm a happy fella. It took a little longer than expected but it was faster than waiting for a slot with bill knight. Bill knight pushed my appointment back 2 weeks after already waiting 3 weeks. read more

Service department is horrible. Even with appointments, wait time is 3-4 hours for an oil change. We called to schedule an oil change and tire rotation and we were told over the phone that they do not schedule appointments for oil changes. I then got online and was able to schedule an oil change for 7:30 AM . I arrived on time and was there until 10:00. They misplaced my wheel lock and then tried to charge me for a new one. The service technician told me that they probably laid it down somewhere and forgot to put back in my car. Said " it happens all the time." Will never buy another vehicle from them. read more

ZERO stars would have been given if it would have been possible. What is the purpose of scheduling an appointment a week in advance with Fowler? I took my car in early on the day of my appointment only to have it sit for a week without even being seen for the diagnostic test. The needed part is now in and I'm told it will be at least another couple of days before they will be able to get the car into a bay to complete the service. I miss the service I received from Joe Cooper Ford. EDITED TO ADD: The latest update on my vehicle added an extra day which makes 3-4 days to do a job that we were advised by the service tech would be a 5 - 5.5 hour job. read more

Shopped several dealerships and found a value that was reasonable and had inventory. The salesman, Desmond, did a great job being honest and upfront. He even delivered the vehicle to my home. read more

I made an appointment for a recall on my 2018 ford explorer and get the oil changed and tires rotated while it was there. They said drop it off at 8:00am and it would take 4-5 hours. I went back at 2:00pm, it was still in the shop and they informed me they would not be able to do the recall work unless I left it there until 5:00pm or over night. The purpose of the visit was for the recall and I made an appointment but they said do to being short handed they couldn't even look at it to see if they needed to order any part. Did I mention I made an appointment for recall work? Well, if this is what they call service I should probably check the lug nuts after my tire rotation or did they even get that complete. If you don't have the people to complete the work don't make the appointment and if this is what you call acceptable service, I will not be doing any business at Fowler Ford. read more

Great service work. Been taking my vehicle here for several years. Staff has always been helpful and friendly.

Worst experience ever. Fowler Ford's service department and technicians are complete idiots and crooks. Drove my car to the dealership and they had it for weeks replace the TCM under warranty and a shift actuator that I paid for which they tried to charge me over 160 bucks to replace which was only four bolts and one plug just for me to have to tow my car home and upon further inspection they broke the connectors going to the TCM so they were barely hanging on and when they fell out and I plugged them back in now I have no communication to my TCM. So thank you very much Fowler Ford you pieces of crap. We'll be taking my car back to aamco from now on. Had work done there twice and never had a single problem. So much for Ford mechanics actually knowing how to work on freaking Fords. Not to mention anytime you have programming done there, they will tell you you need a new battery every single time and when the service advisor doesn't want to talk to you they just tell you that he's on vacation read more

NOT a fan...will never step on their premises again! Took my truck there one time for a service call, simple oil change and tire rotation...and ever since I have been hounded by phone and e-mail. First it was..."we have someone looking to buy your truck phone calls" then it was "we are offering a special trade-in offer", then it was "calling to check on the quality of my service" (even though it was 2 months ago). They were relentless. I told several of the call agents I wasn't interested then I finally lost it and told the manager if they ever call me again I would never do business with them. I'm a 3 time Ford F-150 owner and will probably be a 4th, 5th and 6th time owner. The latest is they sent me an e-mail and voicemail stating that they have setup an appointment for my truck to be serviced. I never asked them to do this, it is just another way for them to have a touch point and hope for business. Hey Fowler...I'm going to go buy a new truck February and guess what it is going to be a Ford F-150. It WON'T be from you and I'll even tell the dealer I purchase it form to search the inventory of every dealer except for yours. Way to hound a loyal Ford customer to death and loose guaranteed business. That is a sound business model...NOT! read more

I wrote a bad review for Fowler Ford of Tulsa. To retaliate they pulled my loan after they had already approved it. This definitely shows how low the character of many people at this dealership, beginning with the financial director. This is 2022 and can YOU BELIEVE THIS. !!!!!! BEWARE. !!!!! read more

To whom it may concern: My husband and I had a truly awful experience today with the service manager, Leland Hollis, at Fowler Ford. My husband's 2018 Ford Fusion died and our mechanic said it needed a new engine block and showed us a bulletin (Technical Service Bulletin number 19-2346) produced by Ford saying this is a known issue for this model. However, there is no recall and our car has 67,000 miles on it and the power train expired at 60,000 miles. After Ford customer service was unable to help us, we reached out to Ford corporate who said we needed to have this verified by a mechanic at a Ford dealership so we had it towed to Fowler. The service manager at Fowler verified it needed a new engine block. When the service manager found out we had reached out to Ford corporate, he became angry, telling us among other things 1) if Ford decides to fix our car it comes out of his pocket, 2) it's our fault we have a dead 2 year old car because we bought it used (from a Ford dealership last year) 3) cars are disposable and Ford fulfilled their promise to us because the car ran fine until the warranty ran out. (This was over the course of 2 phone calls and a visit from my husband). He then accused my husband of trying to get him to lie to Ford about the mileage! I don't even know how you would do that. We have been completely up front with Ford about the car having 67,000 miles. He then refused to work on the car at all and said he would have it towed to another dealership. We now have a 2 year old car with a dead engine, likely a huge repair bill, and owe 12k on the loan. This man treated us HORRIBLY and showed absolutely no sympathy for our situation. He even said to me on the phone that people need to quit griping about this issue because it doesn't even happen that much and the pending lawsuits online are bull. I said I don't care, no one should have to replace an engine in a 2 year old car! I truly have never experienced such terrible treatment from a business. I was shocked at the way he spoke to us. When my husband demanded to speak with this man's supervisor, he refused, then said he didn't have a supervisor, then said the Ford company was his supervisor, and then left and came back saying his supervisor was gone for the day. At that point, he proceeded to threaten to call the police on my husband. My husband asked why he would do that, and he said my husband was threatening him. My husband asked how he was threatening him, and he responded that my husband had "angry eyes." I imagine at this point he probably did look angry, but that's not a reason to call the police. On top of the shock of being told a 2018 model car needs an new engine, which I assume will be a very expensive repair, this man was completely unprofessional and condescending towards us. I sent an email to Fowler Ford about this and got a phone call today that was basically just a "sorry". I don't think that quite covers treatment we both received from this man. He accused us of being liars and threatened my husband. All we needed from him was a confirmation and an estimate. I truly do not understand why he reacted this way, but Ford needs to make this right. read more

Go elsewhere for servicing your vehicle. I have tried many times to give their service department a shot and each time I am disappointed. My car was not starting one morning so out of desperation, I took it in for an inspection and oil change while I was at it. The inspection sheet that I was sent was GREEN that the battery condition was just fine after their multi-point inspection. It was on the phone call after I was sent this inspection that I asked for them to check my battery because my car was not starting. It was after this call that they actually checked the battery and said I needed a new one. It is concerning that I had to specifically request this even after me coming in initially because my car had trouble starting. I expect a certain level of attention to these simple things from any place I take my car, instead, I feel like I have to do an inspection of my own when I am paying for their service. Along with this, when I arrived at their facility, I rolled my driver's side window down for them, I have not had any issues rolling my window up and down since I purchased it. When I go to pick it up, they scribbled on their notes that the window would not roll back up and it was down when they received it. That's it, no call, no solutions or heads up. Leaving me with a broken window down in the middle of summer. Upon inspection, the frame of the driver's side door looked like it was tampered with as it was loose and I could see behind the lining frame, it now makes a weird noise and does not roll back up. I took it back up to Ford and requested to speak with the service manager so I can receive an explanation as to why my battery was not actually checked, why my window is now broke, why I wasn't informed about this issue until picking it up and asked if this was something they might have accidentally done during my service. The manager told me that they like to take care of their customers but also "don't want to get taken advantage of." I was told it was not tampered with and if it was it would have been on the service detail. I was just asking for some transparency and accountability of the situation, even if it was broken and it happened to break while I was dropping it off, I should have gotten a call and the option to fix it while it was already in the shop. Instead of just leaving me with the broken window when it could rain and it is in the hot month of August. The customer service was absolutely awful in response to all of this. Not only did I waste my time and be required to get it serviced again, but they also did not offer any type of apology or empathy to the situation. They made me feel like I was a crook like I was lying about my window. They could have easily confirmed my statement by looking back in their video cameras where I rolled up if they were that suspicious of me, I don't appreciate any insinuation that I am lying or trying to take advantage of them. It's poor customer service and no apologies for their own mistakes in this process. Regardless of the window being broken in their hands or when I rolled it down upon arrival (I understand these things can happen), I expect a certain level positive attitude towards the customer and apology for the inconvenience for both the lack of attention to the battery condition and my window not being communicated to me earlier. I was offered to get a free "diagnostics test" on the window when I get off of work, but I decided to take it to our trusted small local mechanic business to fix the window and check it over for anything that might have missed in the inspection. Look I understand we all have to make a profit at the end of the day, things cost money, and I am just one customer, so my experience is not going to have some kind of dynamic impact that alters the way they treat customers or service your vehicle. However, I do not understand how treating customers like this will ever build any kind of trust and lasting relationship for the duration I own my Ford vehicle. Please save yourself the time, frustration, and money and go somewhere you can trust to take care of you correctly the first time. read more

Do you enjoy being trapped in a cubicle for hours at a time while not getting straight answers out of anyone? Do you want your vehicle keys taken from you so you can't leave even if you want to? Do you prefer an overly aggressive sales manager to try and intimidate you into purchasing a vehicle you don't want and didn't ask them to look for you in the first place? Well get ready to swipe right on Fowler Ford and meet the love of your life. I feel like these guys take torture tactics in order to make you purchase a vehicle so that you can get the hell out of there. One of the more uncomfortable experiences I've had in a while. Wish 0 stars was an option. read more

I brought my car in for a oil change with a perfectly fine set of keys. I come back to pick up my car and magically my lock button on my key fab disappears. I was told that night by a rep I believe his name was rob that management will fix it and call me tomorrow sorry for the hassle etc. I get a call from my service advisor Ben and he tells me I am to pay for their mistake. Then he gives his manager a call and supposedly there's nothing else they can do. If your considering using the branch don't.. they have horrible customer service and won't even own up to their mistakes. I will gladly drive an hour or two away to get my key fab replaced but I will not give this branch anymore of my money. What a disappointment and waste of money. Would give 0 stars if possible. read more

if i could give them a negative review i would. i took my truck in for rear brakes and they told me they would do an inspection i just wanted brake pads i recieved a text on my phone with a link saying that i would need almost $2000 in repairs said i needed new rotors on the back,a new fuel filter,new cabin filter, new tire pressure monitoring system and an oil change, the cabin filter and fuel filter and the oil change had all been done less than a month ago and he also told me my batteries were leaking acid, i couldn't believe it all i needed was brake pads and maybe rotors so the advisor called me and tried to upsell me on all this stuff then he told me the brake job was $845 that included 1 rotor i was at this place in feburary and they charged me $600 to do the same job. i called another dealership and they told me it would be less than that so im taking it to them monday thank god for honest people somewhere in the world. i will never take anything else to fowler ford they care nothing about service business is cash only no moral standing at all. read more

The Absolute WORST Service department to deal with!! VERY unprofessional and irresponsible and no Customer Care. My car broke down on the side of the road, had it towed to Fowler Ford and it's been 2 days now, 4 calls Later and the Service department hasn't returned one phone call to the customer. I'm paying out of pocket for a rental. All I want is a phone call to let me know they have received my car from the wrecker and that they will view it. The receptionist was also appalled,she went to check on it herself with no avail. Ford Service quality is not the same as it used to be! read more

The service team is amazing! Friendly and prompt! It is due to their service team that I decided to look into purchasing a car from the lot. Zach was my salesman. He told me that the car had everything I asked for. The processor purchase the car seemed pushy and pressured. I was told one amount and when I went to sign the papers it was a higher amount monthly. They did manage to get it down but it was still higher than what I was quoted. After I get the car home, I realize one is the features I specifically asked for wasn't working. It was like pulling teeth to get this fixed without having to pay out of pocket. Thankfully Matt, a manager, was there to make sure it got processed correctly and fixed without me having to pay for it as my salesman Zach didn't seem to care one way or another if my issue was resolved. He got the sale he was looking for. He had an attitude when I was there to get it fixed as I was an inconvenience to him that day as well as made no effort for eye contact or communication. I would recommend this place for their service team and department. I'm sure they have good salesmen, I just wouldn't recommend mine. read more

I use to go to Joe Cooper all the time for service and they did a great job. The last time I took my vehicle there I need a recall done and while it was there I had them do a tune up, a brake job, and a transmission. They had it for 4 DAYS!!! A few weeks after I noticed my brakes were making odd noises from time to time. Finally my brakes got so bad I decided to just replace them. 4 new rotors and pad sets. I did them myself. Come to find out, the pads were worn almost completely out on the rear brakes. I asked them to do all 4 brakes. They charged me for all 4 but didn't touch the rears. This service department is incompetent and rips people off. All the work I had done cost me over $1,400. I'm starting to wonder if they actually did the Transmission flush and tune up on the motor. DO NOT GO TO FOWLER FORD FOR SERVICE!!!!!!! read more

Well it's another day in paradise dealing with Fowler. I called the finance director a month ago about my 100,000 mile warranty I paid for in March with my supposed new car purchase. I still don't have it. Ford has no knowledge of it bc Fowler just pocketed my cash for themselves and didn't turn in my warranty. Good thing I have proof in the paperwork bc I'm going to get my money back. Watch me! They are CROOKS!!BE WARY OKLAHOMANS. YOU CAN GET BETTER TREATMENT ELSEWHERE. read more

$80 to change the bulb in my headlight, took five minutes. I've done a lot of business here but I won't be coming back.

I highly recommend buying your next car at Fowler Ford! John M. is great to work with and makes the car buying experience so easy and fun! Will highly recommend everyone I know to buy here! read more

I sent three hours while they tried to steal my trade in. I received a free oil change after I bought it, but can only find appointments months after I need it. A joke of a dealership. read more

Went a couple months ago for an oil change, 2 filters and a coolant flush, took roughly three hours and I had an appointment. Went today just for an oil change, no appointment took two and a half hours. I get that it's busy and unpredictable but not 2 hours for an oil change busy. Won't be going there ever again and will be going someplace local to Owasso. read more

Brought my company car in for an oil change, was told it would take an hour. After two hours I told them I had to have my car as I was late to a meeting. I watched them change the oil AFTER I told them I had to leave. It was just sitting on the lift the previous two hours. Service staff was not friendly, seemed like both guys did not want to be there. read more

Just drove three hours for a great deal! Thank you Fowler Ford for a great deal and easy buying experience. You have good people that do not pressure you to buy and seem very open and honest. I will be checking with you first next time I am looking for something. read more

We visited the used lot since I found a truck on line we wanted to check out. When we walked in nobody even greeted us but eventually someone asked if we need help (stupid question right, I mean I'm not there to pick up an ice cream cone). Anyway to make a long story short we were interested in the truck and made an offer. The sales person left twice and on the second trip he told us that unfortunately they made a deal with someone over the phone to purchase the car in the AM but they are willing to offer us the same price as this phone customer if we want to purchase the truck now. The finance guy Ron came out to see us then and gave us the new numbers which we didn't agree on and we left. If you ask us, we felt that this was one of the dirtiest tactics we have ever encountered and will NEVER return to this place again. This is 2020 and people are not as stupid as you think they are!!! Sad.... just sad. Defiantly not as honest as Jim Fowler words are in his commercials !!!! I would give yah -5 but I had to click on a star to post this read more