Buyer Beware!!! I…read morebought a "great condition" car from them. It was totally damaged and they said nothing. When I called about it the said basically tough luck. DO NOT USE THEM! or worst case have a good car inspector look BEFORE YOU BUY...learn from my mistake..even read the other "5Star" review...its says that they were sold a car with issues...stay away..

This is by far the absolute best place to buy and trade a car. No junk cars at this place, very…read moreclean automobiles and they stand behind there cars they gave me a 30 day guarantee on a 2008 MKZ took it in to get break light replaced, mechanic looked the car over needed a few minor things fixed and Carpros picked up the tab and gave me a car to drive while mine was being serviced. Do yourself a favor check this place out when your in the market for a great used car. You won't be disappointed

In March 2026 my wife and I were on a road trip from Chicago to LA. As we got to central Missouri,…read morewe discovered our Air Conditioner was out. I called ahead to Jackie Cooper Infiniti, Jake Mathews got us in early the next morning, and we were on our way in less than 6 hours. While we were waiting for the repair we went to the Woody Guthrie Museum, Bob Dylan Museum and Greenwood Rising; all excellent venues, worth the time to visit.

I have purchased two Infiniti's now, both nice SUV's and had to have them serviced regularly and…read morethe service dept has been less than satisfactory for sure. They have people running the dept that don't have the knowledge to fix the issues and always have to ask the foreman in the back and tell you they will get right back to you and don't. Every time I think I find a new decent service person they leave or they switch me the next trip in. The management over them is the problem also because we have spoken to them on a few occasions snd they never fix anything permanently. They have a high turnover rate and less than desirable help. I wasn't going to buy the second one because of the service but we last minute thought we would try them again. We need another Infiniti dealership that's closer.The sales is good and follow through but the service dept is lacking.

I noticed a substantial amount of paint chipping all the way down the edge of my driver's side door…read moreon the black Nissan Pathfinder Platinum that I purchased (with all the warranties) from Jackie Cooper Nissan on 3/17/23. I believe this is the result of a poor paint job at the factory or of a failure of the paint.

We purchased a 2018 Highlander here, before pulling out of the lot the check engine light came on…read more My husband went back in and they said they would take a look at it and fix it. They "fixed" it and we took it home and the next morning the light came back on, we took it in and they sent it across the street to the Toyota dealership for a week. Then we got it back, WITHIN 24 hours, the check engine light came back on AGAIN. Drove it back up, they sent it to Toyota for another week. Barely able to tell us what was done. Luckily we ran the code before taking it back the second time. Now, we have had it in our possession for just about 2 weeks and the check engine light came back on WITH THE SAME CODE they had never resolved and it's now having trouble starting. I would NOT recommend buying from here. Lazy work, no real fix. The light coming on before leaving the lot the first time tells me they just cleared the code before selling. Dishonest.