So many great reviews here, and I had such high hopes, and I was really looking forward to…read moresurprising my husband with a flight on our honeymoon. Unfortunately, that didn't happen, but here's what did: I called to make a reservation, and the phone wasn't answered. Ian called me back not too long after though. I asked some questions, talked about the groupon pricing, made a reservation, everything was good. I had 2 days in Niagara, and Ian suggested we make a reservation on Thursday instead of Friday because flights get cancelled a lot for weather, and that gives us a second chance. Such a good suggestion! This is where the positive ends. I get an e-mail a few days later that says "Hi Bethany, when we made the initial booking i was taking information while in my car...we were trying to decide on the 12th or 13th. Turns out the schedule is full on the 12th, so I made it for 13th at 1pm". This wouldn't have been a big deal, except A. He told me to book the 12th instead of the 13th. B. Tell me you're in the car, and not at a computer and will get back with me when you know for sure. Our conversation gave me 0 indication what I was not making an actual reservation. C. We had a flight out of Buffalo at 2pm, so a 1pm flight does not work, and he knew this D. Call me and discuss the options, don't just change the reservation and hope it works. I asked if we could change to a much earlier flight on the 13th, 8:30 am, and Ian wrote back "8:30am would be perfect". Of course, nothing with Ian is ever set in stone, or an actual reservation, and he thinks he can just change things and do whatever he wants, even though you've already paid and made plans, so then this happens: "Hi Bethany, originally you had scheduled the flight for today, and then changed for Friday! (I did not, he lied to me about a reservation and forced me to change). Can you come for 10:15 tomorrow (remember, we are scheduled for 8:30am because we have a flight) as out plane is arriving from Toronto and I don't want to keep you hanging around the airport if it's delayed leaving Toronto" So, no he's scheduled us, then said he was fully booked. Scheduled us again, then changed the time the day before because , I guess, he was booked again? The message above, via text, is all the info I got. I respond with, unfortunately 10:30 doesnt work, we have a flight to catch, we are scheduled for 8:30, what happened? And can we do a flight tonight instead? "Normally we have another plane...it had a mishap" and then adds "we would not have been able to fly today because of weather/low clouds". Apparently he thinks that the weather not being ideal makes up for the fact that he hasn't called to talk to me, hasn't apologized, hasn't offered an option that works for us, and has had a "mishap" with his plane..yeah.. that feels great! Since Ian is not willing to fly later that day to accommodate us, and since he can't make our reservation time work, we are now stuck with a 10:30 flight and rushing to the airport. But no, then we get a text in the morning that says, "Good Morning Bethany. The Chief Pilot reports that the weather is not co-operating, for air tours, and the cloud ceiling is coming down. We cannot go flying this morning, I am refunding 100% of your ticket purchase". This, of course, is not his fault. However, I received this text at 7am, and we are scheduled to fly at 10:30am. My husband has a private pilot license, so I am 100% sure that the weather can change in 3.5 hours, and calling to cancel 3.5 hours ahead of time is crazy. We go about our day, grab breakfast, and head outside. We immediately see several other small single engine planes flying! Which means the weather had changed, or we were lied to. So I texted Ian at 9:22am "Hey Ian, still the same? We are seeing planes and helicopters out. It looks so nice! Had to check!". NO ANSWER. So I texted again at 10:09 "Any updates?" NO ANSWER. So I called him, and then called the main line for the company. NO ANSWER. We even drove to the Hangar and there was no one around. Which either means they just said "Screw it we are going home" or they were actually flying with other people and lied to us. I never received an answer to those texts, and never got a call back. 5 days later I still had not received a refund, so I texted, and of course got an IMMEDIATE response, because he always responded fairly quickly except when we were supposed to be flying. 10 Days after our cancelled flight, still no refund. I text again and Ian says he will call Square. I never hear anything. 14 days later, I reach out to my card company who says I need a copy of the credit receipt. I reached out to Ian for this, no answer. 16 days later, still no answer, still no credit receipt, still no refund. This guy jerked us around, lied to us, and now won't issue a refund. I know all of the other reviews are positive, and I hope no one else has an experience like I did.

Hello everyone, Me…read moreand my gf went on an amazing Niagara falls Air tour today on the Valentine 14Feb2016 it was mindblowing. Special thanks to Ian and the pilot Eric Cooper They both are super friendly and we really enjoyed it. I would love to go back again soon. Thanks again to Ian and Eric Cooper (our pilot) :) Samy

Totally awesome flight! Devoted ample driving time to the heliport but nevertheless traffic…read morecongestion ensued. Staff were very courteous in booking me on the last flight which was also a staff training flight. An extra bonus, as I was the sole passenger and had ample room to stretch out. A delightful experience that I would highly recommend.

The staff fit us in with no reservation. They were accommodating and very helpful. The pilot and…read moreequipment were very professional and operated smoothly. We took the 20min flight for a reasonable price with a great tour with excellent choice of scenery. Started out our 22nd anniversary week with this activity and we would highly recommend it.

We had a private wine tour with Chris for two couples and it was outstanding. We were in a minivan…read morewhich was perfect for the 4 of us. He was so interesting, fun and gave us so much information about the area and the wines. He took us to three wineries and we had an outstanding dinner after that at The Cannery. I highly recommend this company and especially the private tour...it is well worth it.

where do i start…read more.. this was the best day of my life. first off, our guide, chris, was AWESOME. super knowledgeable and interesting -- we really enjoyed chatting to him. request this man. he's so dope. by the end of the tour i was #hammered. seriously. you get like 4-5 glasses of wine at each winery (there are three!), and the pours? they're solid. knowing i didn't have to drive made me throw these babies (glasses of wine) back FAST. especially because the van was super comfy too. i felt safe with chris driving. he's a great driver, i'm glad he has a license! overall, between the guide and the wine, this wine tour was a 10/10. i seriously debated just booking the afternoon tour immediately after but apparently you can't do that. fair! i love you grape escape!

We booked this tour on line to visit three different Wineries when visiting Canada and I am so glad…read morewe did. We were provided transportation from our hotel to the wineries. There were about 10 people in our group. Our tour guide and driver Melissa was amazing . She was so knowledgeable and funny she made the tour even better . She gave so much more information along the ride to the vineyards about land and areas that we were driving through. It was fantastic. We all had such a fantastic time at the vineyards and I would highly recommend booking this tour. It's so worth it

I had so much fun on this tour!!…read more Dave was a very professional, experienced and knowledgeable tour guide! And kept us entertained for hours with his many stories hehe :D He was also a very responsible driver *thumbs up* and I really appreciate all the times that he helped us carry out the truck-load of wines that we all bought, much thanks! Great choices on the wineries/vineyards! Learned so much about the history of each place we visited, the behind-the-scenes, and a lot of fun facts about Niagara-on-the-lake! We visited 6 places in total... each had their own unique stories and very unique-tasting wines! Overall, a very memorable day :) 1. Diamond Estate Winery - One of the 2 wineries in Niagara that offer Cabernet Sauvignon Icewine #tasty! - Best known for: 20 Bees, Fresh, Dan Aykroyd Wine XD 2. Trius Winery at Hillibrand - Huge winery w/ a top notch in-house restaurant... amazing food/service/ambiance! - Best known for: Icewine :D but it can range from $85 - $200 o_o ** Lunch at Riverbend Inn & Vineyard ** - Included in our wine tour, a 3 course lunch, overlooking the beautiful vineyard :D - I had arugula salad, mushroom risotto, and warm caramelized bread pudding #yum! 3. Riverview Cellars Winery - Small family-owned winery... I can really feel the passion from the owner :) - Best known for: Fontana series! Welcome to the #FontanaFanClub 4. Konzelmann Estate Winery - German wine maker... wines tend to be sweeter :) - Best known for: Peach wine :D 5. Small Talk Vineyards - It used to be Stonechurch Winery but they are re-branding to Small Talk - Best know for: Small Talk series, Top Secret (white wine blend of blanc de noir) 6. Between The Line Family Estate Winery - Unfortunately, they don't sell any of their wines at LCBO... so, MUST VISIT :D - Best known for (according to me!): Cabernet Franc Icewine (it tasted like strawberries, and best paired w/ blue cheese!) I'm looking forward to do this again during winter/Christmas times... hopefully they will have icewine tours available!! #loveicewine #superexcited #alcoholicsunite #toomuchfun Until next time :)

This is a must do excursion! We had a fabulous time with Phil our tour guide. We could not have…read moreasked for a better guide and highly recommend asking for him by name when you book. He was very knowledgeable on wine making and had a wonderful insight to share. He was patient and answered all our questions as he took us to Hinterbrook, Rambler-Run-Palatine Hills, Piliterri, and Pondview. Each vineyard had their own personality and style. We even had time to visit the Gretsky whisky distillery for a tasting. Yum.. The only critique I would say was to vary up the lunch restaurant. The Hob Nob at Charles Inn was good but a bit uppity for my tastes. Some thoughts: Change the light jazz music during lunch time. Too dull. Giving a broader choice for lunch menu would have been appreciated even if had an additional charge. After we ate, I checked out their typical lunch menu and there were a few items I would have really enjoyed. Salmon and duck... Thank you Niagara Vintage Wine tours!

My husband and I did the corks and cuisine full day tour. We were picked up and dropped off at our…read morehotel which was so convenient and in a very comfortable van. Our guide Mike was awesome and provide us with interesting information and was just so engaging the entire day. We went to a chocolate factory tour first where we couldn't resist buying some fresh chocolate- thanks to Debbie at CF Niagara. We then went to 3 different wineries which were lovely and very interesting hearing about the wineries and their owners and history. Lunch was included at Zees Grill which was in Niagara in the Lake. Lunch was very good and we had a little time to take a walk before moving onto more wineries. Overall great day and would highly recommend!

Even if Aunt Jemima hadn't been cancelled a few years ago, I'd probably be officially switching to…read morereal maple syrup after this excursion. One of my cousins has a bit of an obsession with natural sweeteners and scheduled a trip to White Meadows for us last weekend. It was a bit of a drive from our Finger Lakes Airbnb that involved a literal border crossing, but honestly was worth the trek. I wasn't sure what to expect beyond a deluge of maple leaf signs/flags, but I definitely left with an appreciation of the insane amount of work required to make this without using mass-produced corn syrup. We'd scheduled a tour, subsequent syrup tasting and charcuterie board for a 1:30pm start time. Not knowing what drama we might encounter at the border (there was absolutely none - deliciously uneventful; this isn't the border anyone gets particularly riled up about), we got here super early and had ample time to look around the gift shop. I barely considered the implications of the tariffs and didn't bother buying any maple syrup - understandably when I went to the farm's website later, it indicated they're not shipping to the US right now. That decision will haunt me for weeks and maybe months to come. Our guide was Nathan, who was an absolute superstar. I can't recommend this guy highly enough. He was engaging and knew how to talk about the science and concepts behind maple syrup and its cultivation on the farm in a way that was easily digestible but also very in-depth and informative. We were in a pretty inquisitive group, and he fielded a myriad of questions ably; I also liked that once or twice, he didn't know the answer and just said that - sadly a rarity in this day and age. But that didn't happen very often; Nathan knows maple syrup. The tour consists of a 10 to 15-minute discussion in one of the prep rooms near the gift shop (where most of the equipment and technical terminology is broken down), followed by a 10-minute tractor ride to the woods on the other side of the property to the tree-tapping area where the majority of the tour takes place, followed by a ride back to the starting point and a five-minute tasting of the four syrups made on the farm. One piece of constructive feedback - there were several young children there who were honestly a bit of a distraction. This is probably school age kid friendly but there were some very antsy toddlers (and even an infant) who just weren't old enough for this. I'd put a disclaimer up on the website that this isn't really appropriate for pups that young so the parents know ahead of time not to bother booking it. It is really wild seeing how much goes into creating maple syrup on a mom-and-pop farm like this. The intricate weaving of the taps/tubes throughout the forest leading to a storage tank out of site, and seeing how aggressive you have to be to take advantage of the very narrow window that sap can be harvested? Had no idea. If nothing else, you'll definitely come away from this being blown away by the syrup trade and the immense work required. You just never think about this stuff when you're at the diner pouring (not real) syrup onto your pancakes. The tasting and charcuterie were really good too - if you're already here, I'd spring for the charcuterie so you can sample the syrups and assorted meats/cheeses on a grander scale than just the tasting. The only annoying part were the yellowjackets constantly trying to get in on the fun (which I found out in Canada are more commonly referred to as wasps). I honestly have no idea how they can fix or alleviate that issue since by definition you're putting sweet/sugary stuff out on picnic tables, but might be worth troubleshooting down the line. Absolutely would recommend if you happen to be in the general Upstate NY area and have your passport handy. But make sure you actually buy the syrup there - I have no idea when I'm going to get a chance to sup on the Golden grade of syrup again.

Had such a great experience here! We got the full charcuterie experience and we it was so good. The…read morestaff was sooooo friendly and such a cute little farm. Would highly suggest

We had a fantastic experience at Ravine Vineyard Estate Winery! We started with their wine flights…read moreat the winery tasting room, enjoying the beautiful, relaxing views of the lush vines. The setting was so breathtaking that we decided to extend our visit and grab a bite to eat at the pizzeria side, where we could continue soaking in the gorgeous scenery. The building that the tasting room was in was so cool. It looked like a home and was decorated nicely! You can sit inside or outside on the patio deck. Very family friendly. Beyond the stunning atmosphere, the customer service was top-notch--attentive, friendly, and welcoming throughout our stay. Both the wine selection and craft beers were excellent. Whether you're stopping by for a quick tasting or relaxing over food and drinks while taking in the views, Ravine Vineyard is a must-visit. Highly recommended!

Lovely lunch in the vineyard enjoyed a cab solve with lunch very much enjoyed a medium rare steak…read morefrries. The noche was also very good. If you're in the area highly recommend a lunch stop here. There was a wedding setting up and it looked lovely. Great way to spend the afternoon 4:00 to 5:00 on the ravine. Great service!

I cannot say enough great things about Discovery Tours and our guide for the day, Tim…read more We stopped in the area for the day on our way to Toronto and decided to do the Undiscovered Winery Tour...we couldn't be more happy with our decision. Our guide Tim picked us up at the Fallsview Casino, which was convenient for us, before we picked up one more group of 2. The small group of us (4 plus Tim) was just the right size. Tim was very knowedgeable both about wine and the Niagra region. He took the time to get to know each of us and what tastes were like in wine. We stopped at 4 wineries (all were equally delicious, although I'd have to say my favorite was the red Ice Wine from Vineland) and each time Tim brought us inside, introduced us to the staff, and helped offer suggestions based on what he had learned about us. We also learned the proper way to taste at our very first stop. This was a welcome change from other tours we have done in the past where the tour bus simply stops in the parking lot while you go inside, sample, then come out when you are ready to leave. This was much more personable and made for an excellent tour experience. In addition to the 4 wineries we stopped at the Upper Canada Cheese company to sample their fine cheeses, as well as stopped mid-day in Jordan Village for lunch. The tour was well structured and you had plenty of time to shop after each tasting as well if you wanted to (although none of the wineries/staff were pushy in any way whatsoever.) Overall it was a great day, great experience, and I would certainly consider other future tours with Discovery.

I purchased a wine tour with Discovery Tours unlimited from Buytopia and the customer service that…read moreI received was beyond excellent. I had a few questions regarding the tour which I had emailed in, and I had received responses within an hour of submitting my question. Clear information was provided and I was even offered a pickup from my hotel. I am excited for the tour and am already impressed with the customer service.

Jessica was an absolute A.W.E.S.O.M.E. Tour guide. She was knowledgeable and gave us a lot of tips…read moreand tricks about each site we visited (where to stand in the boat and when to wear and the quality of the ponchos). She was kind and patient with everybody in the group. Now for the attractions...the Maid of the Mist and Cave of the Winds were definitely an AMAZING experience. On the Maid of the Mist, you get close to Horshoe Falls and just feel the loud roar and energy of the falls. Absolutely stunning! Went on the hurricane deck at Cave of the Winds and got a hydrotherapy massage underneath Bridal Veil Falls. The water was intense and so powerful. A magnificent experience. We had lunch at Maple Leaf Place. Food was ok. Couldn't really eat from the food court since I have IBS so I don't have much to say about the food. The steak poutine was recommended and I was told that it was good. ‍ I didn't skip out on the maple syrup and fudge tasting though. Yum! Delicious. Had no clue there were 3 different types of maple syrup and I found that I like the dark amber syrup the best. Bought some chocolate covered blueberries and jujubes. My husband loved them...me not so much. I prefer my chocolate with no fruit, but I did enjoy their tasty orange dreamsicle fudge. Because there was a big tour bus that arrived at Maple Leaf Place just a few minutes we got there, our time at the food court took too long since the lines were long and everybody in my family were hungry. This meant that it cut our time for souvenir shopping. I'm sure my hubby was happy about that. After lunch, we went to Skylon Tower and went to the observation deck. We got a bird's eye view of not just the Horseshoe, American and Bridal Veil Falls but all of the town of Niagara Falls. Beautiful! Thank you Over The Falls Tour and Jessica! My family and I had a blast!

This is a classic case of mileage may vary, depending on the person. Here's my take on Over the…read moreFalls Tours: Good: -Picks you up and drops you off at your hotel, so that's a lot more convenient than having to get to a meeting point. -I wanted to do Cave of the Winds and Skylon Tower, and they were on the list of spots they do, so it was convenient, especially with having to cross the border for Cave the Winds. -David, our guide, was personable and pleasant Bad: -The 20% tip sign. Not so much so for the sign itself, but for the fact that, as a tourist, I didn't have any cash on me. They give you a card at the end to give the guide/company feedback; they could at least give you the option to send the guide payment through electronic means as well. -The hour-long lunch stop. I could do without the lunch stop. Again, some people probably really wanted it, but for me, I would've rather hit more up. -The guide basically just took us to the stops and said meet me back here at X. They say on the site that guides love taking pictures for you, well that's kind of hard to do, if you're way back up at the van. Not that I wanted my picture taken at any time, and if I did I could've asked someone in the group to, but it just seemed odd for him to stay back. Especially if somebody in the group got injured or something. -We didn't seem to do much. Maid of the Mist, Cave of the Winds, lunch, the actual power station, whirlpool, floral clock, Table Rock, and Skylon Tower. I had done pretty much everything else, so I don't know what more they could've done. But maybe they could've done 1-2 more things if they shortened the lunch break. I got a couple of discounts when I signed up, but ultimately, I don't think it was worth it. I don't regret it, but if I could do it over, I would've just crossed the border myself to do Cave of the Winds and Maid of the Mist, and done Skylon Tower on my own.