Facial and wax. Great service, ambiance. Friendly and professional. Left feeling amazing!read more

I had the best experience getting my brows done! From the moment I walked in, Breishen made me feel…read morecompletely comfortable and confident I was in expert hands. She took the time to listen to what I wanted, gave thoughtful suggestions, and delivered results far beyond my expectations. The shape is flawless--clean, natural, and perfectly suited to my face. I have never had my brows look this good! Not only is Breishen incredibly skilled, but she is also professional, warm, and meticulous. The whole appointment felt relaxing, and I left feeling refreshed and totally put together. I cannot recommend them enough. If you are looking for someone who truly knows brows, this is your person!

Edwina is professional and friendly, she makes it almost painless to have hair ripped out by the…read moreroots; not really, it still hurts but she is the best. Jiggly thighs? So not an issue with her respectful attention. And do your pits! Best area to have hair-free in the summer.

I had a great first experience!…read more I've never gotten a bikini wax before and Edwina made the experience great. She was sure to explain everything she was doing, she was reassuring and a great person to have a conversation with. Will be back again soon, thanks Edwina!

Krista is amazing at what she does! Went in to get my eyebrows done last week, and they look better…read morethan they ever have. She took the time to figure out what I wanted, and did a great job delivering. She also showed me how to shape and maintain them at home, which I really appreciated. Came back this week to get a facial and had a great experience yet again. She uses quality products, makes the experience relaxing and pleasant, and left my skin feeling fantastic. Highly recommend her.

Krista was great. It was my first wax and she made the whole experience so easy and as enjoyable as…read morea wax session could be. Friendly, great engaging conversation, while still guiding you through the wax process.

Avoid this location! I was a regular happy customer here for several years, but management must be…read moreAWFUL because the staff turnover has been out of control the past year. All 3 of my previous regular waxers (who were wonderful!) have left the company, citing poor management as the reason. And the new staff I had to see to use up a pre-paid package were terrible - on 2 separate occasions (different waxers), when I got home, I had to re-wax myself because they'd missed huge patches. So glad I dont have to be tied to this place anymore.

I had an excellent first experience at this center! The front desk worker was incredibly bubbly and…read morewelcoming which calmed my nerves as I'd never been there before. I was walked through the process and provided a comfortable place to wait in their front room. I should add, I had to reschedule due to getting off work late and they accommodated me in such an incredible way, both rebooking me and maintaining a great customer service attitude even though I was inconveniencing them. My service went well and I was very happy with the results. She was friendly and we had good chit chat throughout our session. The checkout process was easy and the whole building seemed clean and smelled nice. I was offered free samples at the end which was a nice bonus. I received a free service as it was my first time at this location so I made sure to tip a little extra. I would definitely recommend this location!

I was in desperate need of an eyebrow wax before a trip and Waxing the City was nearby some errand…read morerunning I had to do. Thank goodness they take walk-ins. It was super easy to get in; there is a kiosk where you either put in a phone number for an existing appointment or request a walk-in appointment. I did have to wait about 20 minutes, but I also expected that with no previous appointment. My esthetician was FANTASTIC. She did an excellent job and was incredibly kind. She wasn't pushy about making more appointments either. Since I was a new customer as well, I got a 20% discount. I will definitely come back to Waxing the City!

Very personable, nice, and sweet staff! They really listen to you and do their best to give you…read morewhat you want! They're also very communicative if anything comes up. Clean place-- lobby and wax rooms included! I LOVE coming here!

Great experience with Liv! Loved how the lashes turned out and the speed to get it done. Will be…read moreback for sure !

Liv did an amazing job, and answered all my questions prior to booking right away! She was…read moreextremely nice and attentive throughout my brow tint and eyelash extension appointment and was super considerate of my pregnancy taking extra care and time to make sure I was comfortable and baby was supported. I definitely left feeling amazing and ready for my induction!

Daniella is amazing! So personable, sweet, knowledgeable and safe during a pandemic! I have been…read moregoing to her for years and she never disappoints! Book her!

Daniella is an absolute gem! She does a fantastic job and is always warm and welcoming. She will…read moreinstantly make you feel like you are old friends!

They hadn't updated their location on Google maps so I went to their old location in uptown. Called…read moreto figure out why I couldn't see their studio with no answer. Go to the website and realize the location had moved. Rescheduled for 2 days later and went to the correct location but she was a no show. Wouldn't answer calls or texts.

The place is a little difficult to find. 1 it's on top of another business. 2. it's a unit in the…read moremiddle of a bunch of unrelated beauty related businesses. The process was easy enough. and Jenny is super friendly and fast. I did have quite a bit of skin that lifted when I got waxed which is not pleasant. I don't know if it was a speed thing or if I just need hard wax instead of the strips? I don't thinks it's a service I will be using again.

Very friendly and nice environment! However, another client and I waited outside the suite for both…read moreof our estheticians to arrive (both after our schedule times) which was only a couple of minutes but also pretty unprofessional. This then led to both of them needing to heat up their wax which took up more time too as the other esthetician requested some of my esthetician's wax while I awkwardly stood in the corner of the room waiting to undress. They both were very kind but it was really a let down because I was on a tight schedule today and the whole appointment took 30 minutes when it typically should take 10-15. ABOUT SERVICE: I have gotten a brazilian multiple times before at other places and have done so much research on how it is done, and the way it was being done to me was incredibly painful and caused irritation. Not only was the wax being applied while not melted enough, the esthetician was spreading the wax in all directions and lifting the stick which tugged and caused a lot of discomfort for me. She then applied a strip and pulled in all directions instead of against the grain. This caused wax to continue to stick onto my skin where she repeatedly tried to use the strip to stick and pull off wax (this caused major discomfort to me skin even after I left). After the waxing she used tweezers to get majority of the leftover hair (thankfully), but then proceeded to just put powder on my skin and said I was done. I got home with wax still sticky on my skin and discomfort when urinating and wiping even hours after the appointment. This would have been a completely different story if it was one or the other, but being late and doing an improper service really bummed me out and I hope my skin heals soon. I just really wanted good service and hope people see this and do some more research before committing!

Nice woman! Great conversation and she really gets in there with the wax and a light and everything…read morealthough she missed a couple spots... I got a brazilian with a groupon and it includes the back/crack (no extra 10$ anything which is rare and great)!!! she uses the old wax and paper method which I was surprised about and prefer the new wax but it was fine. small shop and a bit hard to find its within a major building with other businesses on the first floor.