If you care about your art, run (don't walk) to Art Frame Solutions! After considering multiple…read moreframing shops, we walked into this gem and instantly knew we were in the right place. Leslie was juggling another customer when we arrived, but instead of being annoyed, I was fascinated--watching her expertly guide someone through the framing process was like witnessing a masterclass. By the time it was our turn, I had zero doubts we were in great hands. We brought in a gold-on-cowhide Garuda from Thailand and had a vision: two panes of glass with a sleek, minimal frame. Leslie was meticulous, explaining every step, recommending plexiglass over glass, and even hunting down a hard-to-find frame to complete the look. When my husband spotted a small area that needed repair, she reassured us that Omer, the conservator, would handle it with care. Fast forward 1.5 months--Garuda is back, beautifully repaired, mounted, and framed to perfection. They went above and beyond, and we couldn't be happier. Forget those big-box stores with their clueless student workers--if your art matters, Art Frame Solutions is the only place to go!

They did a fantastic job with a very valuable print and I will go back every time I need something…read moreto be framed.

Sully Framing and Art is very professional, responsive and have creative ideas. We had them frame…read moreone large piece and when we needed something else framed a few months later, there was no doubt in our minds to work with them again.

Sully Framing & Art will go the extra mile and then some to ensure you get everything you…read moreenvisioned. Their process from start to finish is hard to come by. I will without a doubt use their services over and over again. Try them and I guarantee you will not be disappointed.

The professionalism of the owner was on par. However he seemed to me a little rude and standoffish…read more(at least to me) I've seen him act friendlier to others. I will finish what I started in my purchase. However, in the future I wont do business here again.

I'll preface this by saying that like most people nowadays, I don't make use of framing services on…read morea regular basis. That said, when you have something truly special that you want to showcase you need a professional able to execute your vision. Sara and her team are really good at doing this. I had an autographed jersey and ticket stubs that needed to be preserved- the jersey itself had to be cut to display both panels- needless to say, the physical size of the frame pushed the limits of what was possible. I was walked through the array of options available and were able to deliver a pretty big project in less than two weeks. I'm really happy with the results and can safely say that the frame will be the centerpiece of my workspace for years to come.

I came here after a terrible experience at Total Framing in Fairfax. What a difference! I didn't…read moremeet the owner while I was there, but the guy that was working that day was extremely helpful. He's an artist himself and loves framing artwork properly. He spent an hour with me on three different pieces (large wedding photo, college diploma and a fine art photograph). He helped me explore different options and I think the results will be amazing. This shop is capable of framing anything- they specialize in framing things that one might not think of framing such as a wedding bouquet, huge shadow boxes with keepsakes, etc. There are great examples of what they can do hung on their walls, so it is easy to get an idea of what your piece might look like when they are done. They can also restore artwork and preserve flowers. Their pricing is appropriate for the work they do and totally worth it. I am so glad I found them!

Staff member, Amid, was a fantastic problem-solver for me with the issue I had with my lens. He…read moretook the time to really assess the issue and didn't give up on it till he found a solution. Super grateful for his patience and service!

I have had extremely mixed experiences with Ace Photo for more than a decade. I'm a longtime film…read moreand digital photographer, and camera repair technician. Sometimes I've gotten good products for a good value; other times it's been really disappointing or even felt like being cheated or disrespected. I'll just tell a few stories from the years; you decide. About 5-6 years ago I bought a set of used lenses from their website. The items were well-priced and essentially new. I couldn't see any evidence of prior use. I've used them extensively and this was a great buy. In the past couple of years I bought a large format film camera from the website. It had a lens cone but no lens, and I emailed them prior to purchase to try to figure out what focal length the cone was made for, because it wasn't visible in the photos. A very basic question; the resulting emails proved that they a) had no clue what I was asking, b) had no idea of their ignorance, and c) were condescending, implying that I didn't know what I was shopping for. I gave up, bought it on faith, and as expected, the answer I needed was clearly engraved in large type on the cone. I assume the rep was looking at the website photos instead of the camera, and not seeing what I was asking for, tried to brush off what should have been a trivial question. But there was another problem. The camera was damaged after photographing for the website, in a visually obvious way, and they shipped it to me knowing it was broken (held together with a rubber band). I wrote back to ask for a discount, explaining that I was competent to machine a replacement part (this camera is out of production and there is no parts source, so that was the only option). The discount I received was insultingly small, but I kept the camera. Finally, in-person. I try to visit brick-and-mortar camera stores, and Ace had been on my list for years. It was so-so. First, I was greeted by the familiar claim that it's the largest camera store in the mid-Atlantic; I'd expected to spend 2-3 hours as I often do, but actually 20-30 minutes was plenty to browse everything. Definitely not the largest store in the mid-Atlantic, and I know firsthand. Still, I was interested in a couple of items. I asked about a discount on a vintage lens I would enjoy repairing, and was bluntly told they do not negotiate. I then explained that this lens had serious issues, and was told, again bluntly, that the shelf I got it from all had issues and was priced accordingly. That irritated me: the person was bluffing; they didn't know which shelf I'd gotten it from, and it was not a gear-with-issues shelf nor priced accordingly. They obviously thought it was in top condition and the price was delusionally high even if it'd been mint. Nonetheless, I mildly asked them to take a look at the glaring defects and see if they thought it was worth reconsidering. Two people tried to look at it, in clumsy ways that would never work; obviously totally inexperienced, but they kept squinting uselessly and then looking at me with scornful expressions like I was trying to scam them. I told them how to do it, but they condescendingly ignored me and kept doing it wrong, so I said more firmly, "let me show you." So I showed them something no reasonably competent person would have missed, and they took it back to ask the boss who said "no, price is firm." OK, fine; I asked about another item, whose tag listed a complete kit but half of the kit had obviously been sold off separately. The person looked on the website and said "that's how it is on the website so that's how it is." Again, just a blunt customer-is-wrong response, combined with customer-is-annoying tone. Despite this, two of the other staff members WERE really helpful and attentive, and seemed knowledgeable, hence why I call this a so-so experience. I've given a small but representative sample of many more stories I could tell here, and I think I'm done with Ace after the in-person visit. Life's too short to support people who run businesses like customers are just a money source to be sucked dry. I can't look past the 50/50 good-to-bad ratio anymore. Mistakes and occasional miscommunications etc are expected; a consistently higher than usual number of these kinds of bad interactions are symptomatic of something deeply wrong overall, and after reading other Yelp reviews I realize I'm not alone. (Update: Robert's response to this review really confirms my opinions.) I have more great options elsewhere than I can name here, and plan to give them my business in the future. Locally I recommend Pro Camera in Charlottesville, Southeastern Camera in Raleigh, Ball Camera in Asheville, KEH and PPR in Atlanta, among others. Online and further distant from this area, I recommend especially KEH, MPB, Roberts Used Photo Pro, National Camera, Midwest Photo, B&H, Adorama, Blue Moon Camera & Machine, Film Photography Project, Brooklyn Film Camera, and TheDarkroom film processing lab.

Terrible customer service…read more Spent a lot of money to have a nice picture framed after being recommended to this place. When we received it back it was not centered in the frame. Owner said that she normally asks, which she did not, and never bothered to reach out over 2 months to see if we wanted our picture centered. You'd think that's pretty common knowledge that you'd want something centered in a picture frame you're spending $400 on, but maybe that's just me. Said it would be a minimum of $140 to attempt to fix - even though this was her mistake - and could possibly need to purchase an entire new frame for upwards of $300. Now making our simple framing project cost over $800. Absolutely ridiculous for a mistake that was theirs. Despite the unwillingness to help find a solution, I still would have reluctantly spent the money to have this fixed. That was until she got incredibly rude and loud with my wife and kicked her out of the store. If you want to spend money to have a picture framed off center, and then get yelled at when you're unhappy with the final product, then this is the place for you!

I LOVE My Frame Shop. They are excellent. I have taken a few things there to be framed and I have…read morenever been disappointed. The woman I have dealt with behind the counter (I am embarrassed to admit that I don't know/remember her name) is SO helpful when it comes to picking a frame and mat. I tell her generally what I'm looking for and she is really good at helping me narrow down my favorites. I've been beyond pleased with every piece I've had framed there.

Beyond a wonderful experience working with studio one printing. Their Customer Service is over the…read moretop and all of our merchandise and signs turned out beautifully. I would highly recommend them and we will continue to go with them for every printing job we need in the future. A special shout out to Angela!

Great quality product done in record time. The Studio One team delivered on my last-minute…read morerequest, without cutting any corners. I couldn't be happier with the hooded sweatshirts and the design!

Small business. Nice guy. There's an art to his work…read more I had a sentimental family painting to frame. I described what I was looking for and he (patiently & willingly) helped me find the right frame & matting. The finished product exceeded my expectations. I don't think it was the easiest painting to match. Good work.

The owner Gil is amazing! He does absolutely great work at amazingly fair prices compared to most…read moreframe shops in the DMV. Highly recommend him.