I had something really minor to do for a frame / photo I had that I COULD NOT figure out myself. I…read morecalled in and they were so kind and helpful

beautiful framing of my painting by M Rios. i was long time customer of the first owner. Their…read moreyounger son is there who helped w frame choice. current owner she helped me with my receipt and covering framed picture for carrying it safely. judy

Shawn was exceptionally patient. I had two very fragile stained glass pieces to frame. He went…read moreabove and beyond to ensure that I made an informed decision. He provided a wealth of knowledge about color matching, style and structural integrity. He was personable and reassuring.

My husband and I bought a house and it was the perfect time to reframe our Ketubah and another fine…read moreart piece. The frames that they came in were quite bad, so now ay was I going to hang them up on our walls as we decorate. Originally we went somewhere else, but it took them 3 weeks to figure out a frame we wanted was out of stock and they just didn't seem that professional or knowledgeable in what they suggested, so we went here instead. I spent plenty of time on Fillmore street and came in before to buy some picture frames and liked the store, it had a great selection of a wide range of frames and they handle real art, so fear not if you have expensive paintings they will be handled with care. So we brought both pieces in and spent about an hour figuring out the frames. The owner was there and spent time helping us and giving great suggestions but not pushing anything we didn't need. The other place tried to get us to buy museum glass which is really pricey and not necessary, she told us flat out it's not going to make a difference for us since there is not direct sun or glare on the piece. The selection was great, lots of wood frames, lots of textures and styles for everyone and definitely quality and elegance in everything. We love love love our finished products, it's like we have new art in the house! While the price was slightly higher than the first place we went, it's well worth it for your nice art pieces and things that make a statement.

All ready for a new art project. My favorite place to go. Ben was so helpful and getting me the…read morebest item to use. The art work on the walls are so inspiring. I think I can find everything under the sun there with so mush selection and at a great value too.

I stopped in today looking for something that appeared to be out of stock. Jay was so helpful,…read morechecked their inventory and in their stock to see if she could find it. Unfortunately it wasn't in stock, however she took the time to call their other location and asked someone to put it on hold for me. I also ended up finding a couple of other treasures at this location, for a lower price than I was able to find them online. Thank you Jay for your help! There are so many cool things to check out here, I will definitely be back!

Wow! I just had the most amazing experience ever at a frame store here. I had purchased some…read morepre-framed prints from one of those online places, and unfortunately, they came with the sawtooth hangers, which I haven't seen in at least 20 years and which nobody can obviously use in California, and needed to have picture wire installed. The staff there was able to do this while I waited, and even popped the print and mat back against the glass where it had not been done correctly on one of the prints. And the most unbelievable thing of all, they refused to charge me for any of it. While I was waiting, I could see another member of the staff helping another customer with various options in framing some prints and they were so patient and helpful. The funny thing is I almost went to another frame shop a bit closer to home that I've been to before, but decided to try a new place since the other one had sort of lackluster customer service. Underglass has definitely earned its place as the future spot where I will definitely be going to for all of my framing needs. Can't recommend this place enough!

Walked in just to browse matting and framing ideas but were blown away by the options, and creative…read moredirection provided by the expert staff here. Bethany was so wonderful to work with. I shared my story about the pieces and how I invisioned how two of them would have similar framing and another would look the same vibe but not match the first two... My vision was pretty ambiguous, but Bethany made it come to life! I can't wait to pick them up in March. They had a massive selection to choose from. They had so many different fun, unique options. I am a huge fan of rainbow, and they have an impressive amount of rainbow-array of options. I paid more for the matting and framing here than at another frame shop in SoMa, but the I think the value is fair for the amount of work going into them. My partner and I will most definitely come back for future projects. Love that it's queer owned and in the Castro!

The owner gave wonderful aesthetic advice. He helped me pick the best mat and framing style.read more

Going to Yoshida's beats going to any other frame shop PERIOD. Custom framing is never going to be…read morean inexpensive option but you can rest assured that you will be taken care of at Yoshida's. I have had several pieces framed over the years. Most recently, I had a photo from a NYT article framed alongside the headline. The recipient LOVED the finished product. And it was reasonably priced given that it was custom framed. I returned recently to get a couple of custom mats for some off-the-shelf frames that I had bought at Target. The owner passed no judgment on the Target frames, just offered his opinion on the best mats for my watercolors. He's going to do the installation as well. Such a lovely person. I need to get all my framing done in the next few years because I fear that he may retire in the near future!! PS: street parking is actually quite easy in front of his store!

I've been going to Cheap Pete's for a few years now and they're my number one choice for custom…read moreframing and matting. :) I actually stopped by yesterday to get some new art prints framed and matted, and received the absolute best level of care. Marcelle took their time with me, helped select some gorgeous back matting, and helped me solidify my choices. Honestly, just come here and get your art work and art prints framed/ matted- you won't regret it.

As the name says, they have the cheapest frames around. Big selection that you can browse for fixed…read moresizes. Some odd ones on sale, but maybe it's just what you are looking for! If you need something custom made or want to be helped, put your name down in the list by the register, otherwise no one will come to help you.

Dan & Ashley are super attentive and helpful. I came in fairly clueless about what I needed and…read morewhat I wanted, and they patiently guided me through the different options and requirements. By the end I had a couple options to consider and a great understanding of what the process was going to be like. Looking forward to receiving my finished piece!

Such care and time was given to find just the right tone of mats and kind of frame for a very…read morecomplex piece. The end result was absolutely amazing!

This shop is a Mission and SF institution. Great service and knowledgeable folks--highly recommend!read more

8/2/2023 Came in to…read moreselect a specific frame and framing accessories for the son's newly acquired Japanese art work. I did not know how specific and detailed options you have from the frame to even the glass of the frame. Went with the selection one of the employees suggested. Can't wait til it's time to pick up..