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    Francescas Collections

    3.3 (3 reviews)
    PriceyFashion

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    13 years ago

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    7 years ago

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    Macy's

    Macy's

    2.9(56 reviews)
    0.2 mi
    $$

    If you're familiar with Macy's, this one is laid out largely as expected. For example, there is a…read morebackstage area on the top floor. currently, they have some Halloween and fall themed items that are marked down. We were surprised to see that there doesn't seem to be a dedicated last act area, but the last act items are scattered throughout the floors in the different clothing sections. This makes it a little harder if you're specifically looking for off-season items and deals. We came in within the last hour and a half before closing time, and parked in the garage. Even though they made announcements about closing the doors, they blocked the doors earlier than the announcement stated. This made it very difficult to figure out how to actually exit the building, and then required of walk outside around the building to get to the garage in the dark. When I inquired about the doors, a worker told me that they closed them off early because if they don't, they get people running in through the garage entries close to closing time to grab merchandise and dash.

    Today I was shopping for a new fragrance and had already done research on best selling and most…read morepopular. So when I arrived, I browsed through the different counters looking for certain brands, so I could sample them and pick out a favorite. Working on commission, the ladies selling the fragrances were constantly asking to assist me, when I asked questions or told them what I was looking for, if it wasn't their product, their attitude changed. In fact, I can say most of the clerks were snobbish and prof of why department stores are dying a slow death. Fragrance is really something I do not want to buy on line without smelling it first, but with the service I got today, I may take the risk.

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    LOFT

    LOFT

    1.3(4 reviews)
    0.3 mi
    $$

    I had to be here because the Mrs wanted to check out their sales and she had some friends and…read morefamily deal. I was just like every other guy.... searching for a couch to wait my turn. I found a oversized block and popped a squat. I realized ..... this place was disgusting. The dust bunnies floating in the wind were the size of a small dog. I was reminded of being back in college when things this size were found under my roommate's bed. Quality of clothes..... hell don't ask me. The staff seemed nice enough to realize I wasn't purchasing anything and didn't need to bother their time with me.... but wow I was transported back to days of Ramen Noodles and Natty Light with that dust balls

    Was told on the phone I could buy a gift card using merchandise credit, so I could use it online…read more(you can't use merch credit online). Came to the store assuming that was true. It wasn't. It took 30+ mins to determine that. The associate was not very bright and I had to explain it several times. Then she informed me she couldn't do it. When I voiced my displeasure, she told me - not "sorry you got the wrong info on the phone," - but that the person who told me that info was probably new. Then proceeded to counter everything I said with something about herself. Oh she also complained about helping me find stuff and was super sarcastic and rude upon my exit. Here's a tip: want to be in customer service? Lose the bitchy attitude and narcissistic tendencies to talk about yourself when a customer has a problem. Don't visit this location.

    Francescas Collections - fashion - Updated August 2026

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