Just an update here - we used these guys again yesterday. That's the third time they've provide…read moreabsolutely STELLAR service. They are responsive, give free estimates, and the work on a nagging issue was taken care of in around an hour. I know we can trust the work will be done right the first time. They are really our go-to plumbers!

They came in and assessed the problem as well as made recommendations for future upgrades…read more(everything I. The house is original, 20+ years old). Fixed the issue, cleaned up and gave a fair price. Very professional. They had a lot of appointments available.

Very friendly & knowledgable in his craft, family guy - he fixed everything I'd asked-…read more 1 loose indoor faucet which now works better than it ever did, and 2 hose bibs, one of which he had to go thru an interior closet wall to access. He updated the aging hardware, was in and out within a couple of hours. Very reasonably priced. highly recommend!

Matt and Jason came to our house yesterday. Overall, it was a positive experience. They were on…read moretime, and they were friendly and tried hard . We did not have huge mysterious problems - a toilet that was not flushing correctly every time, and a dripping faucet outside. They were scheduled at 9 am, and they left at 10:25. There were a few questionable things. Not about Matt and Jason, who seem to be very nice people. But about their charges. They exchanged a flapper in the toilet for a Toto flapper. A name brand, so it might be more costly. Matt charged $38 for that Toto flapper, which is selling for $6.86 elsewhere. I understand that materials must be upcharged, but that seems excessive. He also charged $180 for 2 hours labor. I cannot quite figure that one out. Perhaps bc there were two plumbers here, then each was a 1 hr labor charge? But this was a one plumber job. Changing a flapper in a toilet, or a leaky faucet only required one plumber. They were not actually here two hours, so it could not have been charging 1 plumber's labor for two hours. ? Not sure about how this charge was figured. The other questionable thing was the credit card processing fee. I always pay in cash or check bc I hate that a businss has to pay 3-3.5% fee. I paid him with a check. However, Matt caught my attention when he said he charges a 5% fee, if you pay with a credit card. Not sure if he is aware of this, but that is illegal in WA state. The state allows you to charge the actual % fee from the credit card company, OR a maximum of 4% . Charging 5% is against the state law. So clearly this is questionable on his part as the business owner. Overall, they seemed committed to doing a thorough job, and helping the customer, but their charges may be excessive

Kerry came over to my house during torrential downpours in November 25. I had significant amounts…read moreof water coming into my basement. Just as other companies,, he could have tried to sell me all sorts of expensive fixes. Instead, he calmly pointed out that what I thought was my drain in the floor was simply a crack in the foundation and advised me to seal this shut. Super appreciate his honesty and will definitely be calling him next time I'm in need of a plumber

I've been going to Kerry for any issues or installations at my house for the last few years. I had…read morea few things that needed fixing over the weekend, so I called Kerry. He gave me a fair price for the project. I trust his quality of work, integrity, and professionalism. I highly recommend calling him.

I've used 2 Sons for a few misc plumbing projects now and had good experiences with each…read moreengagement. Their staff (phone staff and on-site plumbers) are professional, communicate well and get the job done. I should call out though that you might be able to save a few $ if you went with an independent but that's kind of the case for most home repair/servicing companies. I've never used them for Electric and/or HVAC so I can't speak to that.

This company has changed. And not for the better…read more A week ago I called to schedule an appointment for a leaky faucet in my house. An AI voice answered the phone, asked me why I was calling, told me it was going to look up my account details, said it had a problem and that someone would contact me to follow up, and then hung up on me. A few hours later I got a text from "Cameron". I complained to "Cameron" about the experience I had from the AI phone answerer. "Cameron" apologize and told me that such an experience would frustrate him too...then "Cameron" decided to be transparent with me and tell me that he was in fact AI as well and "his" real name was "Carson". We went back and forth about 6 times to explain the problem I was having and to set up an appointment. Then "Cameron" told me that the time we worked out wasn't confirmed yet and that someone would be calling me to confirm the time. Thanks, "Cameron". This was Friday around 4:00PM. THE NEXT MORNING, a human being (I think) texted me from the same number to confirm the appointment. After I let them know how unhappy I was with the AI scheduling service, a human (I think) did call me and apologized for it. Then, on the day of the appointment, the technician arrived an hour and a half after the 12:00-16:00 window we had set up. I had to call them at 16:30 to ask if the technician was coming and they told me he would be there soon. When he did arrive, in the middle of me making dinner for my family, he told me that the faucet would need to be replaced and that it would be $750 (!!) in labor to fix it. Then I was charged $83 for his time (which I guess would be rolled into the service). So, in the end I still had a leaky faucet and I was out $83 with the option to pay $670 to replace a faucet (plus the cost of the faucet itself). For that price, I'm just going to do it myself. Then the spam texts started coming from "Cameron" asking about the estimate. I got one every day until I told it to stop texting me. This company used to be great but I'm going to be looking around the next time I need a plumber. Please ditch this stupid AI system. Please don't charge your customers if you're extremely late for your own four hour window - especially if the diagnosis takes five minutes and is "I can't fix it - replace the faucet".

I had a water service issue which was undermining my foundation. Cam said he would be there on July…read more3rd. Not o my did he make it on time. He finished the job promptly and for a fair price. I will be calling him back. Thank you for putting in the hard work. I love to support local. What better place than a small business.

From the owner: Hello, we are a local, family owned, small business plumbing company. We are fully licensed, bonded…read moreand insured - Willing to provide license and paperwork for validation. We look forward to creating relationships with long term clients. We specialize in commercial and residential plumbing. Services include: Faucets, showers, tubs, water heaters, gas pipe, etc. Give us a call today to book an appointment to have someone come out and give you an estimate! We appreciate your business! - The Durbin Family

I hired Premier (Ally) Plumbing to install a shower trim set after a recent renovation at my rental…read moreunit. The tub spout flew off under water pressure and struck the tenant during the first use 4 days later. I called (it was on a Sunday) requesting emergency service due to this being the only shower in the unit and it was actively leaking into the wall when the water is on. I was told the earliest time someone can come out to fix this screw up was on Thursday, 5 days later. I again voice the urgent nature of this repair due to the failure of their initial installation. The only thing offered was a call from the manager 24 hours later on a Monday. Today is Friday and no one has called.

Very expensive service! I was pulled in by the Yelp reviews, but shocked once we got the bill. We…read morehad them out about a week ago to our rental in Seattle and will definitely not use them again. $250 for auguring a toilet (kind of like snaking it out) seems astronomical. We've had this done before by other companies and it was half the price (or less even). Just wanted to warn folks to shop around and not be pulled in as we were.

JC Plumbing and Andrew came thru again for me! Inspected the drain issue came back with…read morerecommendation and options for me. They showed up on time, informed me of the project and kept me updated throughout the repair! Honored the quote and appreciate Andrew's friendly and clear communication!! Thank you

We had a huge plumbing crisis at my job on Thursday. I looked to Yelp for guidance. I knew I…read morewanted to try a different company because the last time I used Roto Rooter they were trying to rip me off SO BAD. I called JC plumbing and they showed up within an hour. The job they had to do was so big they had to come back the next day and we had to involve the city. They were very communicative and did an amazing job for a fair price. I wouldn't hesitate to call them again.

This company was prompt, thorough, and did a great job. Would definitely recommend them.read more

I was very happy with this company from the office staff to the salesperson and especially the…read moreplumber who installed the new garbage disposal. It works like a charm and I'm so happy with it.

Jacob, came to our home. I find him to be very nice and good person. He did speak and work in a…read morereal professional fashion! He performed the job very quietly and dis an EXCELLENT job. I would like him to come to our home, every time we need plumbing work or help!! Thanking you Sincerely Anil Bagai

I had emailed Homeservice last night @ 9:20.....received an email within 15 min...& was able to get…read moresomeone over by 8:30 this morning. The worker, Jacob, was right on time & quickly went to work repairing the age old clogged drain issue in kitchen sink. He worked hard & was able to get everything working perfectly. Appreciated his transparency about pricing along with trying to save me $$$$ wherever he could. He was very personable, professional, & cleaned up everything!!! Certainly will call this company again if needed...& ask for Jacob!!

I Had a leaking toilet at the base, There was plumbing issues that were found by the service tech…read moreCyrus, and options to choose, Jeremiah the projects tech took over from there and did good plumbing, there were a few minor over looked details that were missed and both service and project plumbers made it right. Patience is if the essence while being a customer due to past experiences that had nothing to do with Harts plumbing, The manager at Harts plumbing was honest and professional as well and leveled with me saying they were inundated with calls after that rain storm last month, But I will be taken care of which I was.

I unfortunately used this company, and gave them a second chance and they still fell very short. I…read morethink the stereotype of a plumber just price gouging is very accurate for this company. The first time I used them was in 2020. I got a quote for a plumbing fix and lo and behold it required another $5-10,000 from the original quote because the person who made the quote 'wasn't appropriately trained.' They did work that ultimately couldn't be to code because of their lack of knowledge and preparation. I again used them in 2025, thinking I'd give them a chance and they already worked with me and knowing our past and how it didn't go well and they would try to right their wrong. The toilet they installed was leaking. The person removed the toilet and automatically put it in their truck and said the ring under the toilet had eroded and needed repair and the toilet I had was severely rusted needing replacement. I asked why they wouldn't have noted the ring issue before as it wasn't noted in their prior report in installing the toilet, and he didn't know why. I then asked if we could just replace the ring and not the toilet as they wanted to charge me a exorbitant amount for a replacement toilet that wasn't in anyway special. He made the comment that probably when he removed the toilet he cracked it and so he couldn't replace it. Then we asked to see the toilet in his truck in which it looked fine and we asked him to put it back. Also, we investigated the toilet tank, and there was no rust stains visible. Essentially, we were lied to, and previous work was not sufficiently performed to avoid the issue that we had at the moment. He fixed the ring and replaced the toilet that we had originally. I wouldn't trust this company ever again. I think they price gouge the customer, lie about work that needs to be done or underestimate so they get the bid and then come in and tell you it's gonna cost a significant amount more.