I had a small accident where an old man backed into my rear bumper in a parking lot. No big deal…read morebut the bumper cover needed to be replaced. It's a brand new 2017 Honda Civic and the owner Joe made sure the job was done right. The Geico claims adjuster on the other hand tried to push a non-genuine part on me (which didnt fit right) and Joe got the genuine Honda part I needed. The tri-coat ( white pearl style) paint matched the car and there were no issues with fit. Joe could have tried to pull some angle to make more money off this repair using the aftermarket part but he didnt. He was honest and did the right thing. As far as Geico, I wont say the claim adjusters name here because Im not sure if it was his personal decision or Geico forcing him to push an aftermarket part on me. Either way....I will never be a Geico customer again. Btw, Joe's work has a lifetime warranty.

Did excellent repair job replacing sliding door on 1998 Dodge Caravan in 2021…read moreWill use them again this year if possible for repair of Subaru driver's side door

Awesome job on our Motorhome. The front end reception was friendly and pleasant and Tom was just…read morefantastic to deal with. He listened and understood what I was saying and explained to me everything I needed to know about what the job entailed. The work done was a 100% improvement from when we first brought it in. This is our 2nd time having work done here and the first time was just as great. Much appreciation for good honest work! Thank You

This is a wonderful body shop. I had minor damage on my fender; the repair estimate was originally…read more$632 but when I took it to the shop, Cora, the service writer and her body work technician realized they could fix it for only $118. They did beautiful work.

I purchased a used van that needed a side door replaced and painted to match. The roof had some…read morerust on it and I had them sand and paint that as well as a spot on the other side. Excellent work! Jim was helpful and friendly. I highly recommend them.

Over the last 8 years I have had 3 cars painted by these folks. Each time the quality of the job…read morewas excellent. Two of the cars were painted to fix minor dents. For one of those they had to match the original 1988 metallic paint on a BMW. The color match has always been perfect. The latest job was March 2018. The first job in 2010 was major crash damage. I got three quotes, but the most meticulous and thorough quote was Mt Pleasant and that's why I initially chose them. I recommend them highly.

Mike was so helpful and friendly. Walked us through the insurance maze and getting a rental car…read more Very happy with the quality of the work. Our car looked like nothing had ever happened to it! Would use again and recommend to others.

My beloved car was recently involved in a hit & run, and my insurance claimed it a total loss. I…read morewanted to get a second opinion so I hit up Yelp and set up an appointment at Michael's Collision Center. Right away, Mike greeted me warmly - and by name! - upon arrival. He got a quick overview of my accident and where I was in the insurance process, before assessing the damage. He thoroughly explained what repair would entail, the timeline to repair, and ran some quotes. My previous collision evaluator provided a similar repair quote, but Mike made everything much easier to grasp and comprehensively overviewed what each step would entail. Mike told me he operates the way he'd like to be treated, and that very much came through. He was extremely professional, approachable, and real, and talked to me like a human not a checkbook. He took the time to explain allll the nitty gritty and gave me all the data I needed to make an informed decision. I ultimately chose to let my car go (still sobbing!) but I felt empowered and comfortable to make that decision based on Mike's thorough assessment. Our interaction was relatively short, but I'd absolutely return to MCC if - god forbid - my future car requires collision repair. Mike is the man!

Someone rear-ended me less than a year old car. They…read morepromptly got parts in and managed to get the car in quicker than I thought. Did a great job and absolutely no issues, hassles or trouble. Great shop to work with. (it says I'm from San Fransico,but really from P.A.)

Tyler's craftsmen did an amazing job repairing some damage to my Corvette. Perfect parts and color…read morematch. It took a month to get the parts and two weeks to do their magic. This is after dealing with a local body shop in Pt Townsend who required an advance deposit for parts and labor and 8 months later still no parts. TYLER & GUY AUTO BODY IN PT. ANGELES IS ABSOLUTELY THE BEST AND I HAVE NO RESERVATIONS WHATSOEVER GIVING THEM 5+ STARS

I am a long-time satisfied customer of Steve and the crew at National Auto Collision. They have…read moreworked on several cars of mine over the years, and often times on multiple occasions. I have also referred friends and associates over the years, and all have been satisfied with the work and service as well. Steve and crew are meticulous, detail-oriented , easy to work with and take pride in their work.

When I pulled in and saw how many vehicles were in the lot I wondered if they would be able to do…read morethe body and paint work on our Ariya. I met with Steve and he and two others from his team came out and looked at the damage. Steve explained to me that both doors would need to be painted so that the color would match correctly as my damage was close to the edge of the front door also. He walked me through the process, told me how much and how long it would take. We scheduled my drop-off and he communicated with me during the job. Car was delivered 100% looking great and absolutely on time. When I went to drop the car off, the same lot only had a few vehicles in it- they had fixed and completed the work on most all of them that week. AMAZING Steve saved me over $2,000 versus the bid I received close to home. It is/was worth the drive for sure, easy access off and on I-5 . Our paint is a tough color and they did it perfectly while saving me dollars. I can't recommend this business any higher.

Decided to try this shop after my first car accident. Luckily was only the front bumper. Box truck…read morebacked into my front bumper and dragged. The bumper mount screws have been damaged, which made super loose. I used duct tape to hold together until I reached the body shop. My first interactions with Ricky has been honest and humble. He inspected the damage and gave me rundown what type of repair phases this is going to be. Mostly going to be alignment with bumper bracket and painting the replacement bumper. The bumper not repairable and went with replacement. After confirming with the quote matched with insurance check, he went extra mile to re-attach my loose bumper to be secured until the replacement arrived. Provided peace of mind and I removed the duct tape holding the bumper. Called-in after he got the bumper replacement arrived and painted. Brought into the shop and performed the repair in an hour. Seeing the aftermath looks pretty good. I opened up the hood to see the mount bracket been fixed and secured. The bumper alignment looks identical.

I had a very disappointing experience with Custom Auto. I brought my front bumper to be painted,…read moreand the job was so poorly done that multiple wrap shops refused to touch it. Every shop I spoke with said the same thing: the paint was done incorrectly, most likely outside, and nowhere near industry standards. To make matters worse, parts of my bumper were glued together even though I brought every component separately and had already test-fit everything myself. There was absolutely no reason for anything to be glued, and now the repair is even more complicated. Because of the poor workmanship, I'm now paying more than double the original cost just to fix the mistakes and get the bumper done the right way. Based on my experience, I would not trust this shop with your car. The quality, care, and professionalism simply weren't there.