Decided to try this shop after my first car accident. Luckily was only the front bumper. Box truck…read morebacked into my front bumper and dragged. The bumper mount screws have been damaged, which made super loose. I used duct tape to hold together until I reached the body shop. My first interactions with Ricky has been honest and humble. He inspected the damage and gave me rundown what type of repair phases this is going to be. Mostly going to be alignment with bumper bracket and painting the replacement bumper. The bumper not repairable and went with replacement. After confirming with the quote matched with insurance check, he went extra mile to re-attach my loose bumper to be secured until the replacement arrived. Provided peace of mind and I removed the duct tape holding the bumper. Called-in after he got the bumper replacement arrived and painted. Brought into the shop and performed the repair in an hour. Seeing the aftermath looks pretty good. I opened up the hood to see the mount bracket been fixed and secured. The bumper alignment looks identical.

I had a very disappointing experience with Custom Auto. I brought my front bumper to be painted,…read moreand the job was so poorly done that multiple wrap shops refused to touch it. Every shop I spoke with said the same thing: the paint was done incorrectly, most likely outside, and nowhere near industry standards. To make matters worse, parts of my bumper were glued together even though I brought every component separately and had already test-fit everything myself. There was absolutely no reason for anything to be glued, and now the repair is even more complicated. Because of the poor workmanship, I'm now paying more than double the original cost just to fix the mistakes and get the bumper done the right way. Based on my experience, I would not trust this shop with your car. The quality, care, and professionalism simply weren't there.

I can't recommend Jake and his crew enough! After I was in a fender bender, they made the entire…read morerepair process incredibly easy. They quickly gave me a fair quote, got my car in right away, and kept me updated throughout the entire process so I always knew what was happening. The quality of the work is outstanding--my car looks amazing, and you'd never know it had been damaged. On top of that, everyone on the team was genuinely friendly, professional, and great to work with. It's rare to find a shop that combines excellent craftsmanship with such great customer service. If you need auto body work, Jake and his crew are the ones to trust!

Slow replies via Yelp, held up all the other quotes to help me make a decision. I suggest calling…read morethem instead, maybe they are those old school shops. As far the the paint work is concerned, i cant judge. Edit: got a response sort of blaming me for not giving them a valid email, causing the delay. We have an active chat via Yelp, that's why it's there to use. And other shops were able to utilize this, and not this shop? That's why i mentioned "slow replies via Yelp" i didn't say email or phone. Removing one star. Edit again: New response was edited and service advisor explained and sounded respectful now, moving to 4 stars.

Really great service, everyone is super nice! Went to a couple different places for estimate and…read morethey were the most thorough and communicative. The also cleaned the inside of my car! Left with a box of Girl Scout cookies they were giving out with repairs. Will definitely be recommending to others and be my go to for auto repairs.

I was equally impressed by the friendly staff, quick and efficient delivery, the price and above…read moreall, the quality of work. Well done and highly recommended.

Mike was so helpful and friendly. Walked us through the insurance maze and getting a rental car…read more Very happy with the quality of the work. Our car looked like nothing had ever happened to it! Would use again and recommend to others.

My beloved car was recently involved in a hit & run, and my insurance claimed it a total loss. I…read morewanted to get a second opinion so I hit up Yelp and set up an appointment at Michael's Collision Center. Right away, Mike greeted me warmly - and by name! - upon arrival. He got a quick overview of my accident and where I was in the insurance process, before assessing the damage. He thoroughly explained what repair would entail, the timeline to repair, and ran some quotes. My previous collision evaluator provided a similar repair quote, but Mike made everything much easier to grasp and comprehensively overviewed what each step would entail. Mike told me he operates the way he'd like to be treated, and that very much came through. He was extremely professional, approachable, and real, and talked to me like a human not a checkbook. He took the time to explain allll the nitty gritty and gave me all the data I needed to make an informed decision. I ultimately chose to let my car go (still sobbing!) but I felt empowered and comfortable to make that decision based on Mike's thorough assessment. Our interaction was relatively short, but I'd absolutely return to MCC if - god forbid - my future car requires collision repair. Mike is the man!

When I pulled in and saw how many vehicles were in the lot I wondered if they would be able to do…read morethe body and paint work on our Ariya. I met with Steve and he and two others from his team came out and looked at the damage. Steve explained to me that both doors would need to be painted so that the color would match correctly as my damage was close to the edge of the front door also. He walked me through the process, told me how much and how long it would take. We scheduled my drop-off and he communicated with me during the job. Car was delivered 100% looking great and absolutely on time. When I went to drop the car off, the same lot only had a few vehicles in it- they had fixed and completed the work on most all of them that week. AMAZING Steve saved me over $2,000 versus the bid I received close to home. It is/was worth the drive for sure, easy access off and on I-5 . Our paint is a tough color and they did it perfectly while saving me dollars. I can't recommend this business any higher.

Amazing service and communication the entire time I had my car with them. Great job on the repairs…read moreand car came back nice and clean too! Would definitely recommend this place!

I had occasion to use Frankfurth Auto Body this past week for some body work, and they were as…read moreprofessionaly, friendly, curteous and helpful as any company I've worked with. Not only did they fix my car perfectly, and for a reasonable price, but when they found out that I had to go out of town they offered to pick my wife up and drive her up to get our car when it was fixed. Now that is going above and beyond! So nice to work with Frankfurth Auto Body this past week, so wonderful to experience their professionalism and their helpful and curteous and friendly attitude.

I had heard from the manager of Les Schwab that Frankfurth & Son's Auto Body did quality work at…read morereasonable prices so I decided to drive all the way across town to check them out and get a second estimate for some body repairs and other changes I needed on my truck. I had already gotten an estimate from the largest, best known body shop in the area and wanted to get a second estimate. My estimate at Frankfurth was far more reasonable than my first one was, but what made me choose them was that it's a mom and pop local business run by a honest, hardworking family man named Chris, a father who lives locally. It isn't always about saving every last dollar. There are things that are nearly as important to me. All things being equal, I'd always rather give my money to a locally owned/operated business than some big, faceless, corporate body shop. I could not have been more pleased with the whole process. I appreciated Frankfurth's fair prices, but I was thrilled with the quality of their work. My truck came out looking perfect. They did exactly what they promised they would do and finished on time. Their repair was flawless and they even returned my vehicle washed and showroom clean. You just can't beat that. I highly recommend Frankfurth & Son's Auto Body for all your body shop needs. Everyone there was personable, professional and honest. They made me a customer for life.

Garth came to my house and took on a very tricky door ding. He brought it back to near perfect…read morecondition without the need for paint. He also did two other dings while he was there. I wouldn't hesitate to call on Garth again if I have a need. The man is a magician!

Garth is a wizard at removing dents, i had 3 small dents on my hood from where one of my roof rack…read morebars fell on the hood. He got all three out and pointed out another small dent caused by a stone, took that one out as well. All for less than half what a up scale body shop would charge and it only took 90 minutes.

Performed several jobs for me (ouch) but great work and service! Trustworthy and honest.read more

After a buck crashed into our car on November 14, 2024, All City Auto Body & Towing worked with…read moreState Farm Insurance to seamlessly coordinate all the repair work and a rental from Enterprise Car Rental of Port Angeles. The repairs were completed so that the car looks like new. All City kept us informed about the status of the repairs. We are very satisfied with all the work done and the customer service.

Three times the charm! Great customer service, great team and Leadership qualities from Lori!…read moreExceptional, above and beyond in their profession and craft. Highly recommend, actually- I would only recommend then for all your auto body works/projects.

Owner and staff friendly and accommodating. Did great work at a reasonable price and in just a…read morecouple of days. I was very happy with the result and would highly recommend them.