The lady at the front desk is the most miserable rude B ever. I come in to restart my membership and I'm trying to show her the text I got that gives me a discount for the first month. She shoves my phone in Kenny's face says she doesn't know what to do. What does it say? He's explaining to just restart the membership and I say oh but there's a discounted rate he said yeah we'll give it to you and she's yelling at him. Well, what does she want? Like I wasn't standing there and couldn't speak for myself. I told her she can ask me instead of yelling at him because clearly I hadn't even told him which one I wanted. she rolled her eyes and said actually I do have to yell at him. girl if you don't like your job move on. Mad ass lady. Everybody else there is ok. it's just her read more

Im incredibly disappointed paid $40 dollars for my car to be washed and cleaned. The result looked like i sprayed my car with a hose lightly and for the interior it was half swept. The inside wasn't even wiped down. Best part they broke my license plate and didn't say anything. read more

The very tiny umpa lumpa owner and the manager of Frankies Car wash are the most unprofessional idiotic people. My car was damaged not once but twice going through the car wash on separate occasions . They both lied and denied any wrong doing. They were rude and loud trying to intimidate. That approach did not work. They would not pay for any damages caused by their car wash. DO NOT use this terrible car wash unless you want a damaged car. This is the Bloomfield location but the Belleville location is no better. Terrible people, terrible service !!!! I'll wash my own car from now on!!! read more

Great place. Everyone is super nice, and the car wash is great. Great monthly options too, especially for winter.

Been a member here for over 4 yrs. Very reliable spot, however the quality of the wash can vary. Sometimes I need to call them back to clean spots that were missed. Decent value on the monthly membership price at $39.95 for interior & exterior wash & cleaning read more

Good car wash to get a basic clean, average price the people that are working hard there are good people

They are always trying to sell the monthly package because it is a deal that favors the seller over the buyer. Why not give the buyer a break and offer a monthly plan that covers three washes no matter what car you bring in? You can keep the other plan that gives unlimited washes, just add another discounted plan. So unless you drive an Uber or a squad car, the unlimited plan is a rip-off that they sell hard. read more

Getting sloppy over the years. I got a premium wash for $38. Owner we gave me some BS about hair and sand getting caught in the fabric. He told me I can get a detail for $70. no thank you. I gave my car a better vacuum with my Dyson and cleaned it better with spray and paper towels. I'm not asking you for perfection, but put a little care in your profession. I will take my car elsewhere. read more

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They don't care to clean well quickly but not the hygiene required My car needs more facium every time I go, I think the speed is beautiful, but paying attention to the customer is not asking for the most important, thank you read more

Frankie's Car Wash - Car Wash Near Me - Bloomfield, New Jersey

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After having the platinum for a year and paying for the Flex Wash, it was just a waste of money. Every time I've gone the service just got more and more shit. They never clean the cup holders, or the interior door handle, they're careless when it comes to cleaning the windows, they don't take their time when it comes to hand drying. One can argue that when it's busy they can't really take their time and I'll agree to that to a certain extent. The only time the flex wash was worth it was when I first got the platinum membership. read more

I have been taking my car to this place for a couple of years now and have never been satisfied with the services. The only advantage is that it is on my way home from work. Every time that I was not satisfied with the service and complained, it's always a fight back. Today, one of the managers said a discriminated comment to my face because of my accent and facial appearance. This manager, redneck said: "This is America, and you can go spend your money elsewhere if you like." I expected everything except for a racist and discriminatory comment from such a big business. This business does not care about the customer, and the staff management is extremely poorly trained in customer service. As a platinum member of this business, I expected a better treatment, but sadly, this business treat customers according to the color of their skin and accent. read more

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My car went into the wash with no body issue and came out with an issue. I wasn't trying to seek any financial remedy but I at least wanted them to explain how it happened. They couldn't . They just kept blaming me as if I brought my car there that way. The body issue is easily fixable but the manager needs to work on his customer service skills. This is the last straw for me (there are other annoyances with this place). I won't be back. read more

Asked if my newer sports car would be ok going through it, broke 2 parts going through it. Would never bring anything you care about through here. Not worth the risk and they won't take responsibility. read more

Frankie's Car Wash - Damage to side vent, also broke off lower body kit part. - Car Wash Near Me - Bloomfield, New Jersey

To start I paid the highest price to get my vehicle cleaned plus waxed. It was more than 60.00. The male who cleaned my vehicle was so bad. He told me that he has only been in this country for 3 months and was not used to cleaning vehicles that expensive . I had to instruct him on what parts he was missing. He told me that the owner only want them to spend 15 minutes on each car. Are you kidding me? The lady who did my car in the past was awesome. The owner sits at the desk and try to sell you memberships. Nobody is checking on this guy. Next time I'll buy the 25.00 one. He don't even acknowledge you. Not a good morning or a Thank You. read more

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Literally less than a five minute car wash... and then no one tells you that your car is ready. I will not be coming back.

I used to be a platinum member but all the cars basically get the same treatment, never got a tire shine and I wanted the Rain X which I was suppose to get but they all use the same spray...so I downgraded to the cheapest plan and still the same service...don't bother getting the more expensive plans if you go here...it's basically one type of wash. read more

It's sub par. It's very expensive for what you get. I have a monthly pass but I will not it renew it after this month is up. The car is never fully clean. I like to keep an extremely clean car. It's less than 6 months old. I was tired of doing it myself, so I figured I'd try a place with a monthly plan (I got the Gold Plan.) Every time I have to come home and finish the job. It's either not vacuumed fully or the windows are worse than what I came in with. I didn't request them to clean the back floor mats for an additional $2, (I think almost $50 a month should warrant the extra 2 minutes to hose off my weather tech back mat) so I end up doing it myself. I've pulled over almost every time after a wash to take out my microfiber and wipe off pink or blue soap that didn't come off. The towels they use are always dirty. My windows are always a mess and I always have to do them myself. And when they're done wiping down the inside, it smells like wet moldy rags. I was there today, and this is what pushed me to write a review. They do not clean the trunk. Maybe that's an additional fee? I stopped on my way home as usual to inspect. I opened my trunk, it's an SUV with nothing in the trunk at all. Somehow there was wet dirt in the trunk, in the seal of the trunk, on the bumper where the door would conceal it, and dirt all over the plastic mat. There's no attention to detail. More than 3 times I've had to point something out that didn't come off the car, they got it off, but if I didn't say anything they'd shuffle you off and hurry to the next vehicle. Everyone will probably think, "well why didn't you tell the manager?" I won't because I cannot ask them to do the job I paid for every time I go there. The best thing to do is find a new place. read more

Better off washing your own vehicle. Service is mediocre, they can barely get bird off properly. So not worth the 30 bucks. And then going inside to pay, you get hawked by the rude manager to sign on to a monthly service. All while fox news blares in the background. Pretty pathetic. Make car washes quality again. read more

Not a bad car wash. That aside the owners can't even pony up the current minimum wage without passing it on to the customers, leaves a bad taste. I'm sure your pockets are full. read more

Frankie's Car Wash - Car Wash Near Me - Bloomfield, New Jersey

Their machine ripped off my antenna since it's an aftermarket part, they refused to replace my property and dismissed me. Horrible customer service. After years of being a loyal customer since its grand opening, they lost a customer. read more

Frankie's Car Wash - Car Wash Near Me - Bloomfield, New Jersey

Disappointed, it's a car wash place not anything out of the ordinary they do the job of cleaning your car, again not anything out of the ordinary. The place is conveniently located and monthly prices are on par with other car washes, however I suppose one of the workers got carried away and cleaned a little too hard because they popped my power window button out of place. Listen to the other reviews, if you care about damages done to your car go elsewhere, if you don't care go to Frankie's read more

Customer service is underwhelming. No explanations of services provided. No attention to detail. Overpriced undervalued. read more

Frankie's Car Wash - No attention to detail. - Car Wash Near Me - Bloomfield, New Jersey

very consistent and attention to detail. unlimited monthly wash pass definitely worth the money.... especially during winter! read more

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Fox News blaring ALL the time. Talked to the manager, Kevin. He was rude. Will take my dirty car business somewhere smart enough to separate their politics from their (bad) business model. Who does that?!? read more

I'm new to town and I'm not satisfied with the service. I purchased a platinum monthly wash and my car seemed like it received a basic wash and they BARELY cleaned the interior. The only thing that was done well was the vacuuming and that's it. Multiple times I showed the cleaners areas they missed in the interior. I will continue to shop for a new car was, but this was not it! read more

Love this car wash I come 2-3 times a week membership is worth it and the staff work their behinds off they do well by themselves and everyone around them works their behinds off. Thank Frankie's your staff is amazing read more

Business does not respect women. This car wash repeatedly doesn't do a good job at cleaning cars interiors. I asked the manager to please wipe a dirt mark on the inside of my door and was told I would need to pay for a $50 detail. Then the manager slammed my car door in my face. I brought it up to the manager Kevin who was very nice, apologized and offered me a free month added on to my $50 a month membership. I just went back to get my car cleaned and they never added my free month. Then the manager Mike who is awful argued with me and tried to bully me and said it never happened. This business does NOT respect women and should be avoided. read more

1-star.The cashier had redeemed my voucher for both my car washes. Manger told me he'd take care of it, today I was told there was nothing to be done since the manager wasn't there. 5 star- worth the money when you pay them, as opposed to the Groupon or local flavor.com. read more

Frankie's Car Wash - Poor service - Car Wash Near Me - Bloomfield, New Jersey

Read some bad reviews here. Google was mostly positive. Decided to give these guys a try. My local car wash on Bloomfield Ave. shut down in Montclair due to road repairs. I was paying $20.00 a wash in West Orange. . Shine in Belleville too far. Auto Spa in Kearny too far. Decided to give these guys a shot. Monthly saves me big bucks. Good deal. So far, I'm impressed. Great wash. Tires never looked better after coming out a car wash. Attention to detail by the attendants. No wait today. read more

I RARELY give anyone a bad review. My car has 750 miles on it. I've had someone in the back seat twice. The mats weren't so much as vacuumed. The seats were dirtier when I left then when I got there. What really pisses me off is cleaner or wax on my new leather seats. The owner was insisted on me signing up for their monthly program regardless of me telling him I don't want it - three times. read more

Frankie's Car Wash - Car Wash Near Me - Bloomfield, New Jersey

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Tried to give this car wash another chance. This place takes pure advantage of their customers. Charging nearly $20 for an interior exterior wash. Not bad right? Wrong .. when they say interior they're only referring to the 2 front mattes. The employee said I'd I want the doors wipe down and back seats vacuumed I'd have to get the deluxe which is 39.99. WHAT A JOKE. Funny thing is I paid for the regular interior exterior and they didn't even do a good job. My seats are still dirty and theirs still debris on front mattes. PLEASE GO ELSEWHERE, DO NOT GIVE THESE CROOKS ANY BUSINESS. BAD BAD BAD. read more

Laziest job ever! I paid for the top wash which included interior...I came back to dust all over and hair still on the dashboard and console along with one accidentally left price of old plastic wrap in the holder. Not even a light dusting! As directed found Mike, "man wearing the Orange cap." He instantly became defensive saying that they ''couldn't dust around the phone holder in the top" which has nothing to do with the whole Dashboard or console, or cup holder. THEN I was accosted by an aggressive man reprimanding me and being antagonistic, without even taking to me to see what the issue was. He was loud and way too close to my personal space, as a woman I don't take this lightly. He was the owner and was berating be about writing a bad review. Ironically. read more

Frankie's Car Wash - Left dirty. No pride in doing a decent job. - Car Wash Near Me - Bloomfield, New Jersey

My usual car wash place Shine on Belleville Ave had the longest line today so I went here being my impatient self. Opted for the Platinum Plus for $22 including tax. The whole ordeal took 5 minutes so you can already guess it wasn't a quality job. If I paid for the standard service for $10 I might not be as disappointed. See my pictures attached. My car is still pretty dirty inside. I do have pet hair on my seats, which I know isn't the easiest to get out. But also that's what I'm paying you to do and plenty of other car washes has done it with no issue. Never coming back again. Wish I can get my $ or at least my interior cleaned properly :/ read more

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I drive Uber to fill in the cracks. I use Frankie's monthly package. I think it's the gold package? My customers are always commenting how clean the car is. It's worth every penny. By the way, even though it might be expensive, Frankie's car wash is the best in Essex County. Thank you Frank read more

The new owner, the little guy who walks on his toes with an angry face, and his creepy dad Mike do an awful job at treating their customers well. The inside of my brand new car is deteriorated because of the cheap chemicals they use to spray the interior of the car. When I spoke to him about it he blamed it on me and was sitting in my passenger seat looking at the melted and deteriorated stick shift and started yelling at me saying he's not paying and he isn't accountable. What a little douche bag. read more

I am a long time customer on the monthly plan and am sick and tired of having to tell the to remove the mats when vacuuming my car. Yesterday I left this car wash not realizing they did not put all my clear mats back in the car that I just purchased for $45 from them about 3 weeks ago. When I called today to let them know and asked for the mat the Manager Mike laughed at me and said they do not sell clear mats and they do not have any laying around so there is nothing they can do! He was disrespectful and rude and its not the 1st time he's treated me, THE CUSTOMER, poorly! Horrible car wash and Horrible customer service! I canceled my membership today and will never return! Mike should be fired! read more

The best car wash and detail center around by far . The attention to detail is second to none and there employees treat you like your family . I tell everyone to go there as you won't get a better wash and detail anywhere in the tri state area read more

I had my car's oil changed on 2/27/21. The techs were great. They were very knowledgable, respectful, and just really nice people. The service was also great and done In a timely fashion. I often worry about taking my vehicles to non dealership places but this is not the case with Frankie's! #supportlocal read more

After coming here regularly for a year now, everyone knows me. They know my car and how I like it. The service has improved and I get a perfect wash every time. They accommodate me on all requests!!! I have to give this place five stars! They are quick, convenient, great service, and still wash many expensive cars from large BMW's, Mercedes Benz, Porsche, Jaguar, Aston Martin, and the lot. My opinion has always been, if someone is willing to trust their "$75k plus ride" here...its' because this place is legit! Make sure u tip these guys! They deserve it. read more

Frankie's Car Wash - Car Wash Near Me - Bloomfield, New Jersey

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I had 6 mos of "tree" in the floorboards of my car and yesterday was the day! Frankies line was quick 4people vacuumed my car and the wiping at the end was thorough. I even got assistance in putting a new air freshener in. I really am satisfied with my experience there. Ill be back! read more

Frankie's Car Wash - 6 mos of dirt going in - Car Wash Near Me - Bloomfield, New Jersey

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