i did not even leave a voice message, but was called back within minutes by a friendly and…read moreprofessional office staff woman named Liz, who was very helpful in answering all my questions and explaining their services. Someone came to measure the next day and I received my glass tops the following day! All the staff that we encountered ( we walked into office to make payment) were a pleasure to talk to and work with,

I ordered a piece of glass for a table top and I have never seen worse quality. The edgework is…read moredull, flat, and uneven, with visible waves running through it. Looking down the side of the glass, you can clearly see every imperfection. I have been a customer of Metro Glass for over 20 years, but in the last 5-6 years the quality has gone downhill dramatically. Nearly every order I've placed has had something wrong--pieces cut too large, measurements not matching the specs I provided, and poor finishing work. This latest order was especially disappointing. There was an oily residue along the edge of the glass that smeared when wiped away, leaving the edge looking cloudy. When I asked about it, I was told it was because the edges are "hand ground." To me, it looks more like outdated work from the 1950s than the quality I used to expect. Out of frustration, I reordered the exact same piece of glass from Kirkwood, and the difference was night and day. The edge was clean, clear, and perfectly straight--the way it should have been the first time. After years of loyalty, I can honestly say the craftsmanship and attention to detail at Metro Glass are no longer there.

Great company! Outstanding customer service! Would highly recommend! They fixed my back glass in my…read moretruck in a timely and outstanding manner.

Friendly, quick and reasonable for a broken window seal. Called and they were out the next day…read morewith a quote right then

This company custom made an entryway door at our home in Chesterfield. The craftsmanship was…read morephenomenal and the tear out and installation on the new door was perfect. They even put new door casing on the onside and inside. 10 of 10 all the way.

Unfortunately, I did not have the experience with Greg as others did, probably because my job…read morewasn't the standard easy barn door install. However, his constant lies and charging me for things I didn't receive speak to his character and would not be a company I'd want to work with. I should have posted this a long time ago but had a lot of other things going on and let time get away from me. But I'm still living with the aftermath as he never delivered the double track as promised. 1. Greg did not install the doors according to project requirements we discussed. He used a 1-rail track instead of a 2-rail. I now cannot open my pantry drawers because the doors won't open all the way and there is a large gap on the side of the door opening because the doors can't close properly. 2. Greg did not use the header board but charged me for it. 3. Greg refused to install the doors when I wanted him to, supposedly because other rooms nearby weren't painted yet. However, he caused damage at install requiring me to have to paint right around the doors anyway. I feel this was an excuse to delay the install. 4. Greg delivered the doors and required my son pay him without giving me any advance notice. In addition, payment was only required after install was completed. 5. Greg cancelled the morning of install, the day before I was hosting Thanksgiving and the day my contractor could be there for the install. Promised discount due to inconvenience, but never given. 6. One of Greg's guys damaged the ceiling while carrying the door to the pantry. 7. Greg did not hang the doors level - near the top of the door, the gap from the wall is about 2 ¼ inch. As it nears the floor, it's about a 3-inch gap. It is hung at a slant. 8. The glass panes on the door are not as expected. You can see through the glass, but I was told you would not be able to. 9. Greg installed the doors to where the gap that is caused from one door being behind the other is on the wrong side of the pantry. The gap should have been installed on the side you can't see. 10. Greg tried to overcharge me on final payment, in addition to NEVER deducting for header board and cancellation discount. 11. After things didn't turn out well, Greg became very rude, condescending and made me very uncomfortable. I felt I couldn't express my concerns safely. 12. After saying he'd order a 2-rail track (would take about a week to come in) and come back to fix the issues, Greg has never come back. It has been lie upon lie and I'm still left with doors that don't work correctly and are not installed properly. 13. Greg's excuse was that he didn't know about the pantry drawers. We didn't feel the need to discuss that as we asked for a double-track and should have gotten it. And, did he not see the pantry drawers when he came for the install and know it wouldn't work??? Not sure how a knowledgeable carpenter couldn't figure out the single track wouldn't work.

Great quality wood. The staff can be a little short and curt. The prices are high but the quality…read moreof wood is superior to big box stores.

A small milled order of cherry that I waited over 4 weeks for had half of it so bowed and crowned…read morethat it was not usable. There is no way a door could hang from what they gave me, which had about a 1 inch bow and 0.5 inch crown. These pieces were over $100 a piece. They were shrink wrapped, so someone had to have seen how bad these were when wrapping them, yet still handed them over. When I call to see if replacement pieces can be rushed, the answer is "another 4 weeks". I will never use this place again. I'll go elsewhere and get the wood glued to the thickness I need rather than deal with this expensive mess.

Express Granite was wonderful to work with. They were professional, knowledgeable, and impressive…read moreturnaround on timing to measure and provide quote. They had so many beautiful options to choose from and at an affordable cost. The installers that came out were friendly and helpful, on top of being good at their job. They pointed out a very unfortunate oversight on our behalf with the cabinet layout, and helped us figure out a solution and were very patient with us. I will be recommending Express Granite to everyone.

I highly recommend Granite Express!! Herminio came out to see the project and give me an estimate…read morethe same day! His bid was lower than I expected for REAL granite. He installed it in only a few days. The edges are perfect, and the contrast color on my kitchen island looks AMAZING!! He was also very nice and respectful. I feel great about choosing local!!!

Jeff and his crew were great to work with for our kitchen counter upgrade project. The process of…read moreinitial consultation, choosing a product, getting estimates, and scheduling installation was very easy and efficient. I appreciated being able to shop their local vendors to see large slabs of stone versus tiny squares in the big box stores. Fair pricing and good communication. Thanks Jeff and Elite!

Avoid. A business that won't take my money. First Yelp review ever…read more Got an appointment during COVID, good policy. Picked a remnant. Good start. Took several phone calls and emails to get an estimate on what we picked. Tried to then purchase and they totally stopped communication. Tessa was who we were working with and she stopped all communication, must have tried 10 times to spend money with this business. We've moved on to a business that actually want to sell items. Avoid unless you want to waste your time.

I'm a remodel contractor and have dealt with several local granite suppliers. I have to admit, I'd…read morebe hard to beat the quality for the price. Lacey is awesome to work with. I'd definitely recommend this shop. Tile by Design LLC

The moment Keith stepped in our house and took his shoes off, I immediately liked him…read more We had four rooms with 9 windows we were looking to get plantation shutters in. That was all we knew about shutters at that point. Keith was very in depth sharing his knowledge, background, and even going as far as talking about what I should expect from competitors in the area. They're the only independent guy left, American made, faster turn around even though it was shutter season when we were getting the quote (didn't know there was such a thing!) He was very precise and wasn't afraid to share his thoughts on what would look good in the house. Luckily, we thought alike so everything he recommended was exactly what I was looking for. Communication was amazing too! Erin was a delight from the first phone call setting up the first meeting at the house, updates for scheduling installation, payment, and even getting a quote WITHIN THE HOUR AFTER KEITH CAME TO THE HOUSE?? UNHEARD OF. BRAVO. Very outstanding company. There was a hiccup in the factory but they got everything fixed in a timely manner. I really appreciated the day they came back it was raining so they brought in a ton of runners so they wouldn't track water or dirt into the house. They wiped everything down and vacuumed! The team that came out was so nice, the turn around was faster than expected. My fiancé and I are so happy with their work and love that it's increased the value of our home. Every time we walk into the house or are just relaxing, I admittedly will just scream out I LOVE OUR HOUSE! I would also like to mention that I did get another bid from their competitor who 1. took longer 2. didn't give much education after I had said I had never owned shutters before 3. tracked dirt around the house with their shoes on 4. and the quote I received was $4000 MORE THAN THE SHUTTER GUY and LONGER turn around time!! LOOK NO FURTHER! THE SHUTTER GUY IS THE WAY TO GO!

We love our shutters!…read more We purchased our first set of shutters from The Shutter Guy around 8 years ago and loved them! When we moved into our new house this past December, we knew we had to have the same shutters again and didn't even consider going to anyone else other than The Shutter Guy. Their customer service, professionalism and the quality of their shutters were outstanding, from the initial call to request a quote to the final installation. I will recommend The Shutter Guy and their shutters to anyone and everyone! They are amazing!