Rachel Oates and her entire staff are amazing. They treat you like family. I haven't trusted many…read moredentists in my long life. I trust Dr Oates. I also doubt I will never have my teeth cleaned by anybody except Brittany there in her office, unless she leaves. I don't see that happening. The best.

Despite their website indicating that they want to help you maximize your insurance benefits, they…read morehave deliberate anti-consumer internal policies when it comes to notifying patients of out-of-network status. Given our experience, we do not believe this practice prioritizes patient financial interests. My wife came in for a routine cleaning in March 2026 and presented our new insurance (Guardian DentalGuard Preferred) but was never informed it was out of network. Because of this, we did not get the opportunity to seek care elsewhere before services were rendered. Had we been known we were out of network, we would have gone to an in-network provider and owed nothing. Instead, we received a bill *months later* for $183. Their website says "We accept all traditional dental PPO insurances" and tells you to hand over your insurance card so they can "handle the hassle of dealing with insurance companies." A reasonable patient assumes that means they'll flag anything important about your coverage. Instead, we were told that they "assume all patients are aware of their network status", even though confirming this assumption would be as simple as an extra sentence or two. To make things worse, Guardian's own provider directory still lists a former Rachel Oates location as in-network... so even if you do your homework through Guardian's tools, you may still get the wrong answer. We tried multiple times to resolve this directly. No acknowledgment, no movement on the bill. If are a patient, or want to be one, we recommend: 1.) Call your insurer directly to confirm this practice is in network. Do not ask the practice. 2.) Review all coverage details beforehand so you are personally knowledgeable about any potential costs. 3.) Ask for a cost estimate before any work is done. In our experience, they do not offer this proactively. Or, just go to another dental practice that does these things for you.

My family has been going to Tate Eble for quite a few years now and we have had the best care from…read morehim and everyone else who works there. The lot of them are caring, kind, professional and all my work done has been great.

I have yet to be as pleased as I was when Johnny ran the office. Decent quality of work. Pretty…read morerough. Not happy at all with the fillings I have received or the work shaping them. Not open on fridays. Pretty much he runs the office how he wants and doesn't care about his patients like Johnny did. The old owner died and this is what we get. I will be calling in to see about you all fixing the teeth you messed up. Calling my mother as I am 25 years old and simply on their insurance still is also unacceptable in my opinion. Sorry but I have given this office multiple chances. The first set of fillings was good. Second pretty bad. Third is canceled due to the quality of service over the premium rates. Not worth the rates. Charge me that much and I shouldn't have issues. Do however love Teresa and she is the only reason I have stayed pretty much. Been cleaning my teeth since I was a child. Hate to say goodbye but clearly it is time. Thanks T. Love you

Years ago, I had composite bonding done on my four front teeth. Over time, some expected wear and…read moretear (probably not helped by my coffee consumption) had taken a toll on the bonding. Hoping for a refresh, I came to Aspen Grove Dental. Dr. Roberts understood exactly what I was wanting and promptly rolled out the plan of action - Several weeks of whitening, followed by new composite bonding. I am completely thrilled with the results! The entire process was so straightforward, I almost felt like I was doing something wrong. Dr. Roberts was friendly and professional at every turn, as was the dental hygienist (I believe her name was Mallory?) From consultation to execution, Aspen Grove impressed me at every step. In a world of dental horror stories, save yourself the grief and schedule an appointment here! I cannot recommend them highly enough.

First off....I am extremely picky with my dentists. I waited a long time to get into Aspen Grove…read moreand wow am I so impressed. All the ladies are kind and welcoming. The dentists are kind and easy to talk to. I had a filling done and I was so nervous because I had an awful experience at another dentist in town. These dentist were amazing. I didnt feel a thing and I am so grateful I got my daughter in and am trying to get my son in. Thank you Aspen Grove.

I am so glad I chose this dentist. I've just moved to Franklin from Nevada and needed to establish…read morewith a new dentist. I had also had a new crown fall off. They got me in quickly, even moved up my appt a day! They were fast, friendly, and so kind!! I had a great experience.

Such amazing service!! Clinic is brand new and so stylish. Highly recommend! Dr. was able to help…read moreus on short notice and has such amazing bedside manner to make everyone feel at ease

I was diagnosed with a cavity by the lead dentist here. I did not report any pain at all, and had…read moreexcellent oral hygiene visit after visit. I decided to get a second opinion from another dentist, and they didn't find a cavity. I waited 5 years before posting this review to make sure there was no cavity. So, something to think about. I would not recommend this dentist.

In Summary: Avoid at all costs, my experience with Meridian Dental Centre was a total nightmare…read morefrom beginning to end: - I had to have a crown redone 3 times due to poor work. - The office failed to properly submit claims to insurance. - The office sent these botched claims to collections, despite never contacting me a single time about it. I required a crown on an emergency timeline due to a cracked front tooth. This crown was installed poorly, and broke within just a few weeks - it needed to be replaced. The replacement crown didn't match the color of my other teeth, and looked totally off. It took yet ANOTHER replacement to finally get it right -- this process took months, and countless visits. Three crowns total. Nearly two years after this terrible experience, I received a notification that a bill was in collections from my initial crown install. I never once received a bill, nor was I contacted once (a detail the front-desk confirmed). The office failed to properly submit the claim to insurance, but never once tried to rectify it or give me an opportunity to appeal. It's been two years, and it entered collections with 0 warning. I have tried contacting the office for the last three weeks but the staff will not return my calls. I spoke briefly with an office manager who assured me that I would get a call back, but I have not. In the meanwhile: My only recourse is to share this story on social media & with the Better Business Bureau, in the hopes that others would avoid this office. Meridian Dental Centre ruined my smile and my credit, don't let them ruin yours.

I'm sure you will agree, it's easy to find a mediocre dentist. I'm not a big review writer but this…read moredentist I felt deserves one, and I say that having tried a lot of dentists in my 72 years. My wife and I went to Dr. Yost and were very impressed with 1) his friendly manner; 2) his thorough work method; and 3) his obvious concern for you not being in pain. He is the 5th dentist we have been to in the Franklin/Brentwood area since 2010. None were a good fit, and 2 of them were incompetent (the one before Dr. Yost, Modern Dentistry, was guilty of telling my wife she had an infection that required $7,000 of work that was pure fiction - Dr. Yost's 2nd opinion cleared that up! His main thrust is to do just what is necessary, not try to find things that are not really problems. His hygienist Laura is very good too, she gets at the plaque very thoroughly but she never hurt me at all. I felt like I had a great cleaning when she was done. The waiting area is a bit small, but they seem to move you in pretty quick so you're not waiting very long. I hope Dr. Yost stays practicing for a long time. As far as we are concerned, we have finally found our dentist. He is just the 2nd dentist we have ever been this happy with (our first one, in Oregon, we went to for about 30 years). Please try Dr. Yost. He is really GOOD.

I've been to many dentists trying to find one that really fits and I can trust to take care of my…read moreteeth as their first priority and I'm so glad to have found that in Dr. Yost! He explained everything and talked through all my options in a way where I could understand and make the most informed choice while also having his recommendation and expertise presented. His dedication to his patients was evident from the first time I spoke with him and I'm so grateful for his time and care. I've already recommended him to friends and family and will continue to share how great he is with anyone looking for a dentist who has clearly built a practice on integrity, kindness and with so much care for helping his patients.

My family and I have been going to this quaint, little dental practice over 25 years. We started…read morewith Dr. Bass (retired) and Dr. Settles. We kept coming back because it's a family atmosphere but still professional. The dentists, hygienists and staff are very friendly, knowledgeable and down to earth. Highly recommend!

**Poor Office Management Despite Good Dentistry**…read more I switched to this practice on a recommendation and my first visit was fine. However, my second appointment revealed serious office management issues. I scheduled a routine cleaning a month in advance, then rescheduled it one week earlier due to work. On and a day before the appointment day, I received multiple texts - reminders, confirmation request and a final message stating my 3pm appointment time and "see you soon." When I arrived--having taken time off work and driven from Nashville--I was told they couldn't see me and needed to reschedule. The staff member blamed me for not responding to an earlier confirmation text, despite the fact that a subsequent automated message (sent one minute later) confirmed my appointment. When I questioned why their system still showed my appointment active, he didn't answer. When asked why they overbooked, he refused to respond. I was told the manager was busy with another client and would call me. Two weeks later, I haven't heard from anyone. Meanwhile, I continue receiving automated messages saying I'm overdue for an appointment. The dentists may be competent, but the office management is disorganized and unprofessional. Until they fix their scheduling and communication systems, I cannot recommend this practice.

Very kind staff and quick service. Even though it is a 2 hour drive for us we will be using Centre…read morefor Biological and Holistic Dentistry as our primary dentist for our whole family. I am so happy to finally find a dentist we trust and who is not making us wait around or pay extra fees.