Here's why I give 5 stars: 1- Super kind, empathetic…read moredentist. You won't be shamed if you haven't been seen. He's positive and understanding. 2- Talk about ethics. Does right by patient rather than pocket. Can't say enough. 3- Office is modern and up-to-date equipment. 4- Comfortable and waiting area is very child friendly. I'm considering moving my kids from Chestnut Dental to this office. I have recommended Dr. Saadi over and over. Can't say enough. Don't hesitate if you're looking for a dentist who'll do best by you. Also good experience with Dr. Urban who does dental implants. Job well done.

I went here about 2yrs ago. I had a cavity in my lower right molar. I thought the Indian from India…read moredoctor would drill it then seal it then cap it. He screwed it up. Instead he ground it down to practically nothing and capped it. Well when I chew or bite down on it it's very painful he didn't do it correctly instead he pulled a fast one on me saying this way is good and will fix the problem but it did not. Some dentists are it just in it for the money obviously this guy is one.

Dr. Khalil is wonderful. She immediately put me at ease and answered all my questions thoroughly. I…read moretrust her completely for all my dental care. The staff are just as wonderful--Leslie and Katelyn are super helpful and their professionalism and diligence make the insurance process, scheduling, etc seamless. Such a great group! Glad to have found you! Once again- Dr. K to the rescue! I'm was seen as an emergency during this unnerving time. She responded to my phone call right away and started me on antibiotics based on my symptoms and her knowledge of my teeth. She saw me in the office and determined I needed to see a specialist. She referred me to a wonderful endodontist who saw me the next day. Dr. Khalil and her staff are amazing! Erin sent over my xrays and information right away. There was no lapse in continuity of care--it was seamless. Another great experience I wanted to share!

Care is adequate, but the office may constantly change your appointment time or cancel at the last…read moreminute. This happened to me four times. At first, I tried to be accommodating; everyone has emergencies sometimes. Then I decided it was too inconvenient to have a doctor who consistently did this. If you don't mind this, then this may be the dentist for you.

I rarely leave reviews this negative, but Mint Dental of Franklin absolutely earned it. The hours…read moreare completely inconvenient, and worse than that, they almost never answer the phone--good luck getting a live human when you need to reschedule, ask a question, or even confirm an appointment. On top of the poor communication, the prices are outrageous, especially given the mediocre service and lack of basic patient courtesy. I gave them a fair shot, but the experience was so frustrating and underwhelming that I switched practices almost immediately. Just not a great dental office by any stretch--unresponsive, overpriced, and poorly run. Avoid if you value your time, money, or sanity.

This office is terrible! They want you in pain and offer nothing to help you feel better, but a BIG…read moreBill! Quote you a price for care and then the day before tell you Ooops we made a mistake add a few $1000.00 dollars to that quote! HORRIBLE! When I was having a tooth removed I had to keep raising my hand because I could feel the pain and I have never had to do that at any other professional office EVER! It's like they are too cheap to numb you up properly. I was really disappointed in this practice and would not recommend anyone in pain to go there! There are many other wonderful dentists in our area and Mint Dental is not one of them!

I've lived in Franklin much of my young life, and I have been going to this office since my very…read morefirst tooth cleaning, when the practice belonged to Dr. Walsh (who was amazing). Dr. Smyth has been there just as long and has been working on my teeth for a long time as well. So the last time I went to the dentist was three years ago. I brush 2-3 times a day, use mouthwash, and floss when I remember. I started feeling this excruciating pain in the bottom left side of my mouth two months ago, and after suffering for a few weeks, finally bit the bullet and made an appointment. I met with Dr. Abernethy, who I'd never met before. Let me tell you, she is the nicest woman ever. Let's face it, people usually hate dentists, because they're usually hurting you with those little metal hooks when you see them. But Dr. Abernethy was so awesome, try as I might to hate her for scraping my teeth with what looked like an ice pick, I could only feel mildly annoyed. It turned out, my love for all things chocolate (ooh, that chocolate mousse from La Voile) or just for sugar and carbs for that matter, completely rotted out my teeth. Seriously. So I scheduled an appointment for a week later to get some fillings. The reception staff are all very friendly and keep things running smoothly. I arrive for the appointment, and she got started :(. All in all, I received three new fillings and she removed and repaired an old one that had broken (thus the horrible pain that sent me to the dentist to begin with). The procedure was fine, I am terrified of needles, especially the huge Novocaine ones, but the doctor and her hygienist (also a sweetheart) talked me through the whole thing. She started drilling (my favorite part) and I was surprised I couldn't feel anything. My previous experience with dentists and fillings have all been negative, I could feel pain the entire time. Not the case here. It was comfortable, Dr. Abernethy made sure I wasn't in pain at all and described to me exactly what she was doing each step of the way. About an hour later, I emerged with a mouth full of fillings. They healed fine, I had minor discomfort later on when the Novocaine wore off, but nothing severe. I was pretty much up and running immediately after (which again, in my previous experience, getting a filling would have effectively ended my day). I returned again a week later for them to work on the right side of my mouth. This time, I got four new fillings and she removed and repaired an old silver one. Again, I was impressed at how smooth the procedure went. The doctor told me afterwards that in a few of the teeth, the decay was so extensive she was nearly at the nerve when she was drilling. Still I only felt very very minor discomfort (and strangely, not caused by the drill, caused by the filling material which stung a bit). I have to go back one more time to get one or two more this week, however will expect the same high quality service as the past two visits. Dr. Abernethy is almost too nice to be a dentist. I wanted to talk to her during the appointment, but couldn't with my mouth full of tools and whatnot. She is a professional with a sense of humor who is really, really good at fixing teeth. Also, this office accepts most dental insurance. I personally have Blue Cross-Blue Shield, and while I do expect to have to pay a little bit for all the fillings, I don't imagine it to be too extreme.

My family has been going to this office for over 20 years. The staff is excellent, the hygienists…read moreare excellent. Dr. Smyth is very caring and thorough with his exams. I have total confidence with him and everyone that works with him. This is from someone that use to have to be gassed to just get a cleaning!

Guyle was one of the best dentist I have ever had. Guyle gets 5 STARS. Unfortunately he sold his…read morepractice to Franklin Dental Arts which just wants to push more expensive unnecessary services. Most of Guyles staff is no longer there and the ones that even should have left. Guyle is gone don't go to Franklin Dental Arts.

Dr Morris is a highly talented and compassionate dentist. His office is always immaculate with the…read moremost up to date equipment. The staff is made up of dedicated individuals with nothing but the patient's interests at heart. I highly recommend this office for your dental needs.

I will pay for Wolf out of pocket with no complaints, without insurance. Honest, kind people that…read moredon't try to push you to spend more money. I love it here my whole family goes here. Wouldn't have it any other way!

What an amazing group of people. Had my first visit the other day and everyone from reception to…read moredental assistant to Dr. Wolf was amazing. I could not have asked for a better experience. Careful and deliberate with their work and honest with their advice and suggestions. Glad to be making this my family's new home for dental care. 1000 thank you's. They even sent a thank you note which is a nice over the top touch that most places would never consider doing.

Horrible place! I had a tooth pulled. They took me in quick and I tought that was great. The…read moredentistvwas very rough. I'm 70 and he was using my fave to pry the tooth out. But after the extraction, then never prescribed antibiotics. A week later, the socket got infected. I called the answering service Saturday oon. They said they'd call me right back. By Monday they hadn't called. So I went to the ER. They sent me, by ambulance, to Tufts Boston. At noon Monday, Ass-tetic called back. I was in Tufts 4 days getting antibiotics.

Had to switch dentists to one that took my insurance. This office did and I was specific in this…read more100%. I had to give up my 6 year dentist because he was going through a recertification process with Dominion insurance. That is why I switched, With this dental office, I was clear that my insurance was to be used and they are an in network dentist. They affirmed this. However, they set me up with a dentist that is not in network and waiting for certification. Thus, my claim was denied.They set me up with a Dr. that wasn't certified by Dominion. I had no idea until I got the denial in the mail. This will hopefully be reversed, but in the meantime they have been no help nor do they care. Most importantly is that I was there because they told me they took my insurance. The office said the Dr. was certified and the insurance company told me she was not. I do not recommend this office. They were not helpful in all this. Opposite. Their office evidently doesn't know who is certified and who isn't. This is an 'in network' office. They hung up on me when I repeatedly asked to talk to the manager. That's all I wanted. They would not do it. This office led me astray. One of the worst medical experience of my 75 years. Dentist was great but the organization leaves a lot to be desired. Evidently this dentist was also waiting for certification from Dominion Insurance. I feel I was taken advantage of. I'm 75 and disabled. This should not happen to anyone.

Not a huge fan of the dentist but Dr. Ramanlal and the hygienists at Franklin Dental Arts make the…read moreexperience so much less anxiety inducing. My hygienist always does an incredible job and Dr. Ramanlal goes above and beyond to accommodate for her patients needs. Highly recommend Franklin Dental Arts!

From the owner: Franklin Dental Arts offers the perfect balance of state-of-the-art dental care delivered with a…read morepersonal touch. Our Franklin, Massachusetts practice offers the full range of general, restorative, and cosmetic dental services, including checkups, cleanings, cavity fillings, crowns, bridges, veneers, dentures, root canals, teeth whitening, and more. With our commitment to personalized care and a gentle touch, we create a relaxing and positive atmosphere for patients of all ages.

I went to two appointments here: one to get X-rays and in the system, then came back the next day…read moreto get a cavity filled. The first appointment was good! The staff was very kind, they made me feel listened to, and when they found cavities I was glad I could go back the next day to fix it. The day I got my cavities done was a whole different story. When I went in that day, I made two things VERY clear: I was anxious, and I would need more numbing than the average person. Every other place I have gotten cavities filled at has listened and given me extra doses of numbing agent if I needed it, even stopping treatment to add more. I got the gel and one shot, and by the time they started working I couldn't feel my teeth but I was less numb than I thought I should have been. My cavity was far back, so it was going to hurt my jaw regardless. They put something for me to bite in my mouth after they sprayed water in the back of my throat and I flinched. As the procedure went on, my jaw began to hurt a LOT, right around where all the work was being done. I told them it hurt, and they kept going. I tried to power through, and thought I was doing okay, but as the pain increased my anxiety got worse. My whole body was shaking on the table and tears started coming out of my eyes. I even wiped them away! They just kept working, and didn't stop until I raised my hand. I then cried for a few minutes and had to calm down a lot. After that they asked me if I was okay throughout the rest of the process, but how could they have not realized I was in distress? By the end of the procedure I could feel what they were doing to my teeth, they did NOT use enough numbing agent. The cherry on the cake was when at the end, after I had cried and been obviously upset, the dentist told me I should get Invisalign or braces because my jaw is misaligned. NOT THE TIME!! I thought I was okay, but the second I walked out of that waiting room I broke down and sobbed. I didn't stop crying for at least half an hour after, I felt so confused and hurt. I had told them I was anxious and I would need extra numbing, and I felt ignored. I have never cried during a filling before. It was the worst experience I have had in a dentist office, and I will not be returning.

STAY AWAY! I needed a tooth pulled as it was broken right down to the gum. The dentist cut the…read moretooth next to it before pulling the broken tooth! He was looking for more $$$. STAY AWAY!!!

Went there for cleaning and told them I could feel a cavity in my back tooth. They ignored cavity…read moreand only one anted to fix the expensive things; bridges, crowns. Never even called back to fix cavities because they only wanted to fix big things

Left the dentist office in a better mood than i came in! Everyone was so nice and it felt very…read morecovid safe. I drive an hour to get to this specific gentle dental office because the staff is so nice and trustworthy. Highly recommend!