In February, I made a consultation for my son and was quoted a price for dental work to be done…read more After I agreed to the price, I made the appointment and he went back to have the work done. Once the work was completed the price was $272.00 more than what was quoted. I spoke with the billing department and explained what was quoted and what I agreed to pay. After several phone calls back and forth and checking with the Dr. they agreed to the price that was quoted. I was also told that they didn't accept my dental insurance because it was out of network and the work wasn't covered, therefore, I paid the (quoted) balance due in full. Today, I received a bill from them which showed that they billed my dental insurance the $272.00 and the insurance paid $177.60 with a balance due of $94.40. After speaking with the billing department again, they said that my son was over 18 years old and that he approved the work that was done. I explained that I was the one paying for it and I went with him to the consultation and approved the work, not him. They kept telling me that it was a 2 step process and that's why they charged me the extra money. I had to remind them again that I received a quoted price from the Dr. and if it was going to be more money than what was quoted, they should have included it in the initial quote. Today after going through this ordeal again, they said they would credit my account the $94.40 but still received $177.60 from my insurance which was more than what was agreed upon. Make sure when receiving a quote it's for all the work that needs to be done not just the first step.

Been using chestnut dental for almost 20 years since I was a little kid. Have had to go back…read moreseveral times this year to deal with some dental work. Dr. Blattman is great, as is the rest of the office staff. Very patient, always answers my questions and puts my mind at ease, considering the dentist can be a chore for a lot of people this kind of approach is what I look for in someone taking care of my teeth.

We loved this office a few years ago, but sadly the dentist who was so kind and so very good moved…read more Since she left, this place has declined to the point that I wouldn't recommend it to anyone. My daughter chipped her front tooth and they said it was too far gone for them to do the filling. We went to another dentist who did. The next cleaning, they scraped it as if it were a natural tooth and the next morning the new bonding fell off. I called in advance of our next appointment and asked if we needed to reschedule because we could not be late for a gymnastics competition; they assured me that we would be out. They kept us late with no place to stand or sit. When I went back to the office to speak to the dentist, my children were let standing in the hallway, and they heard the office staff complaining about me needing to go to gymnastics. They used a sarcastic tone, and my daughter was shocked. We left the office after that interaction. When the new office called to get the records, they mentioned how unprofessional the office staff was. Today, I was reminded of this whole ordeal because I filled out the medical transfer forms 4/1, and they still had not sent them. When I emailed to ask why, I received no response. Simply put, terrible service.

My son needed a filling and sat in that chair 3 hours. The dentist re-did his tooth 3 times taking…read morethe filling out 3 times and putting it back in because it "didn't dry". The tooth ended up hurting him even more so I brought him to my dentist to have it fixed. I am not a fan of the current dentists that they have there. It used to be a really great group of dentists, but they all left.

I took my child here this morning and they were AMAZING! Informative to me about her dental health,…read moreand treated my daughter with kindness, patience, and respect. (I had taken her to a DIFFERENT pediatric dentist and had one bad experience after another. Limited appointment openings, appointments cancelled by provider last minute, appointments for two small children that were supposed to be back to back being done at the same time (I can't be beside both children simultaneously!), and practitioners who seemed to be completely untrained in working with children. My daughter is outgoing, well spoken, and friendly. However, of course a practitioner forcing their way into her mouth with no warning would be alarming!) ***The folks here in Millis worked with my child, made sure she was comfortable, repeatedly told her she was doing a great job, and let her do things like feel their gloves and masks with her fingers before going into her mouth. They earned my daughters trust, and treated her with kindness and respect. She was treated like a human, not just a number and a paycheck.***

From the owner: At Pediatric Dental of Millis, we deliver the highest quality of pediatric and orthodontic care to…read moreour patients in a caring, nurturing, and respectful environment. Our Dentist and Hygienists are specially trained to make all of our young patients not only feel comfortable, but to learn to take great care of their teeth. We are proud to have the opportunity to serve and be part of the Millis community!

A little over a year ago I accidentally scheduled an appointment for both of my girls at this…read moreoffice (45 minutes away from home!) I'm so glad we did! We love, love, love the entire team! They always make sure to thoroughly explain everything, in a way that we can understand and will spend as much time as I need answering my questions. My four year old is never an easy patient and usually has to be held down for a cleaning and exam. The team is always so encouraging to us all through this, as well as patient and sweet and calm with her. We met Elana today for the first time and she was amazing with her! She was so patient and knew exactly what to do and say to put her at ease. My daughter smiled the whole time and told me after "the dentist is so fun and not scary anymore!" My husband and I were shocked that she did so well! While we never intended to travel 45 minutes for a dentist appointment we are so glad to have ended up at this office. I cannot recommend them enough!!

**Disappointing Experience**…read more I was very disappointed with our experience at this dental office. They claim to treat children, but unfortunately, I did not feel that they had the patience or understanding necessary to properly care for a child with autism. What was even more frustrating was the communication between the offices. It took almost a full year for them to send my son's dental records/report to his new dentist. This caused unnecessary stress and made the transition to a new dental provider much more difficult. I expected a dental office that treats children to be patient, compassionate, and understanding of each child's individual needs. Unfortunately, that was not our experience, and I would not recommend this office to families looking for a provider who is truly prepared to work with children with special needs.

I dont do review but this office is so unorganized and unprofessional…read more I was refer here by my dentise as my daughter needed to be put to sleep. I called and ask to make an apt first would not make one tell i sent them then paperwork whichbwas fine. This office is an hour 30 mins from my house the day of the apt I get a call at 8am my apt was at 830 the call said I was late I told them I have an email with the time on it and that I was not. I get there at 8:15 and office was closed. I called and they said I was at wrong office again email conform I was not. I drove extra 20 mins and got there. The Dentis himself was very nice and look at my daughter and made a plan for end of Feb. The dentist said need a physical 30days before she went under. I called got an apt early in month which was fine. The Dentist said just needed to bring paperwork with me day of apt. I then get an email saying my apt was on monday Feb 23 I told then that apt was Tues 24. Then got a text saying apt was at 12pm on 24th the Dentist told me I would not get tiĺl day before the apt. Then I get an email saying they need the information from the Doctor office. Thank God I made an early apt because Dentist himself told me not to do tell middle of month and know saying if dont have paperwork tomorrow they will cancel my daughter apt. This offer so bad. I will never go back. I am kinda scared to even have them touch my daughters month.

Dr. Shabtai Sapir and his team are incredible. They were able to help my child who has EXTREME…read moredental anxiety and sensory issues and they were so patient! I can't thank them enough!!!

I went to two appointments here: one to get X-rays and in the system, then came back the next day…read moreto get a cavity filled. The first appointment was good! The staff was very kind, they made me feel listened to, and when they found cavities I was glad I could go back the next day to fix it. The day I got my cavities done was a whole different story. When I went in that day, I made two things VERY clear: I was anxious, and I would need more numbing than the average person. Every other place I have gotten cavities filled at has listened and given me extra doses of numbing agent if I needed it, even stopping treatment to add more. I got the gel and one shot, and by the time they started working I couldn't feel my teeth but I was less numb than I thought I should have been. My cavity was far back, so it was going to hurt my jaw regardless. They put something for me to bite in my mouth after they sprayed water in the back of my throat and I flinched. As the procedure went on, my jaw began to hurt a LOT, right around where all the work was being done. I told them it hurt, and they kept going. I tried to power through, and thought I was doing okay, but as the pain increased my anxiety got worse. My whole body was shaking on the table and tears started coming out of my eyes. I even wiped them away! They just kept working, and didn't stop until I raised my hand. I then cried for a few minutes and had to calm down a lot. After that they asked me if I was okay throughout the rest of the process, but how could they have not realized I was in distress? By the end of the procedure I could feel what they were doing to my teeth, they did NOT use enough numbing agent. The cherry on the cake was when at the end, after I had cried and been obviously upset, the dentist told me I should get Invisalign or braces because my jaw is misaligned. NOT THE TIME!! I thought I was okay, but the second I walked out of that waiting room I broke down and sobbed. I didn't stop crying for at least half an hour after, I felt so confused and hurt. I had told them I was anxious and I would need extra numbing, and I felt ignored. I have never cried during a filling before. It was the worst experience I have had in a dentist office, and I will not be returning.

STAY AWAY! I needed a tooth pulled as it was broken right down to the gum. The dentist cut the…read moretooth next to it before pulling the broken tooth! He was looking for more $$$. STAY AWAY!!!

They took the money for nothing. No inspection was carried out. They didn't do any X-rays, we…read morerefused their prescription. It's not clear what they paid for.

four times I have gone for a cleaning and there was no dentist and no communication before hand. if…read moreyou have an issue or question you have to wait 6 more months and hope there is one at that appt. the staff turn over for dentist, hygienist , assistances and front staff is extremely high !!! every day there is a different dentist.

Dr. Daniel Moynihan is a contracted provider with MetLife. He didn't adhere to his legal…read moreobligations as a participating provider and refused to accept Metlife's reimbursement rates stating that the rates were too low. Instead, he confirmed that he would collect payments from MetLife and bill me additionally for my son's orthodontic treatment. He also misled me, stating that my dental insurance would not cover images, braces fitting, and other services associated with the orthodontic work. When I told him he must adhere to the legal contract he signed with MetLife, he refused to provide care. Instead, he wanted to charge me $6,500 + additional charges for orthodontic work.

From the owner: Orthodontics Pediatric Dentistry…read moreGeneral Dentistry

NOT a fan of this dentist. Thank God I was able to find a new dentist in my network…read more Very unprofessional and her billing system is wacky. Even her referrals for my kids braces were bad- she must get a kick back.

From the owner: At Linda Drennen, DMD, we offer patients a comfortable, pain-free dental experience and results…read morethat exceed their expectations. We accomplish this by equipping our office with the latest technology, utilizing the most modern techniques in the field, and offering unparalleled personalized care and attention. Dr. Linda Drennen is not only a skilled and experienced dentist, but also possesses a soothing chairside manner that helps to put patients at ease. Our highly qualified team of office personnel, dental assistants, and dental hygienists are also dedicated to making patients feel comfortable at all times. In addition to performing a full range of dentistry procedures, Dr. Linda Drennen provides a number of restorative and cosmetic dentistry options at our Milford practice for patients. To enhance dental beauty and health we offer; porcelain crowns, tooth-colored fillings, implant restoration, and porcelain veneers, including LUMINEERS® by Cerinate®. A FREE SMILE consultation can help you decide which procedure, or combination of procedures, may be right for you. Whether you visit our practice for a simple exam or a more complex procedure, you can expect to be treated with honesty, consideration, and respect.

Conservative and well planned thoughtful care with Dr Brock. Jen provided reassurance and seemless…read moreassistance for the procedure. Highy recommend this office and staff for your dentistry needs.

I am scared of dentists and have missed a few cleanings since my favorite hygentist at my last…read moredental office retired. For those of you like me, i highly recommend FranklinFamily Smiles. The office staff was welcoming, the dental assistant who did my Xrays was kind, patient and quick. Best of all, Dr Brock did my cleaning without hurting me a single time. As I drove to my appointment, I had a migraine. She was so gentle, a few times, I nearly dosed off. I have a couple tiny cavities that she will take care of in a few weeks. Next time I will have a regular hygienist for a cleaning. Someone had an appointment so Dr Brock stepped in. Very professional but also very relaxed. When I explained my phobia and need to know exactly what would be happening at all times, that is exactly what I got. So, I am not going to yay! Can't wait to go to the dentist! But, I will say, I am not afraid. You wont be either.