Overall great experience! The transition to a king-size mattress brought us significant advantages…read morebecause we experienced a complete transformation. The showroom allowed us to evaluate all products in a relaxed manner without facing any sales pressure.

Seth was extremely attentive to my requirements (mattress type and price range) and created a…read morewelcoming environment. As other patrons have noted in their feedback, you feel like part of the family and receive excellent care from the moment you enter the store until the mattress is delivered. I will certainly suggest this store to my friends and relatives.

Just purchased a Stearns & Foster from The Sleep Station yesterday and it was delivered today!…read moreTypically they do same day delivery but we preferred having it delivered the following day! There are many great things I want to note about this company and this location: 1. Free delivery and same day delivery 2. Great customer service! I didn't feel like I was being followed by a sales associate while I was awkwardly laying on various beds! 3. We told them what we were interested in and they immediately showed us 3 options and they all had great deals! 4. Once the bed was delivered they were extremely nice, clean, and efficient! Overall I had a great experience with these guys and we will continue purchasing through them!

Wanted to support a local business when purchasing my son a new bed. Went there this morning and…read morehad an awesome experience. We explained our budget and had some great options without someone trying to upsale us on more than we needed. We were in and out in 15 or 20 minutes and they had our new bed delivered in just a couple of hours. Fantastic service and selection. Will use again for our next purchases.

** HIGHLY RECOMMEND ** They deserve a 10 Star Rating! I'm…read morenew in town and needed to replace the mattress that was in my condo. I went on Yelp to locate a mattress store and this was the 1st one listed and I can see why! I loved that it was family owned and CORY you are the MAN! Cory listened to my needs and pointed me in the right direction. He had quite a few choices for the kind of mattress I was looking for. He took the time to explain the differences in them all. He was amazing! After finally choosing one, Cory even offered same day delivery. And now to the delivery...I received a call from the driver to inform me they were on the way. Cameron and Evan showed up and couldn't be sweeter. They had a mess of a job having to remove the monstrosity of the old mattress and deliver the new mattress up and down 3 flights (I felt so bad) but, they handled it like the pros they are. Very professional and polite. I couldn't thank them enough. Such sweethearts to tackle that job! Thank you so much again! To anyone who is reading this, I am highly referring this store for your mattress needs, you will not be disappointed!

We highly recommend Quality Sleep Shop! Starting at the top with Cory's kind and considerate…read moreattitude and Robin on the sales floor thorough knowledge to the help of Evan and Mason to load our new mattress into our truck, we couldn't be happier. We feel they are totally transparent and refreshingly honest. This store has a wide variety of quality products on their showroom floor.

Went into this establishment and within 15 minutes purchased a mattress from Mike who was straight…read moreto the point. I am a straight to the point person and I appreciated how straight to the point Mike was in selling me a mattress. Not like Mattress Firm that wanted to sell me a mattress for 3k with diamonds in it , Mike sold me a mattress and delivered it on the same day for a small fraction of what Mattress Firm would have come out too. Who needs diamonds in their mattresses? LOL. Check out Mike's shop if you need a mattress!

Wonderful experience. Mike is an incredible guy and helped me pick the mattress I want within 10…read moreminutes for super cheap and helped me carry it to my truck. Amazing quality as well!!!

Bought a full & 2 twin mattresses for a bunkbed we just purchased. Johnathan was very…read moreknowledgeable, not pushy but made suggestions on what he thought would be best. I went to other places & no one else was as respectful & helpful as he was. We will definitely return for our other mattress needs.

Took my Mother In-Law, on Mothers Day to pick out a new mattress for her single bed. I Met Denise,…read moreand what can I say, she was great. Help my mother in-law find exactly what she was looking for. Thanks Denise!!!!

Sold us a floor model which started to split apart after a few months…read more Never explained we did not have a warranty on the front end but was very clear about it after.......terrible way to treat local seniors. After telling us she has never seen something like this, 2 weeks later she has her employee call us to inform us that the claim was denied from the manufacture. Had to cough up another $1000 for a similar replacement. I understand how all this works from 40 plus years in a retail environment. She went on to explain she is a (for profit business) ... isn't every business???? We spent $6500 first time around,, then a $1000.00 more. Just has to make profit both times?????? If this has never happened before then why not make an exception and give up a little profit on the claim and treat locals understandably?? I begged to agree with $900.00. NOPE no way. $100.00 bucks and I wouldn't be writing this........................ NEVER, not once did anyone apologize for our inconvenience, even after I told them that no one apologized .....she just stared at me. Will never recommend.

Bought my 4th mattress from here. Super service, knowledgeable but not overbearing. Very happy…read morewith our purchase, after comparing with other outlets I know we also got a screaming deal!

I visited the store today to buy a pillow for my husband…read more Upon entering the store, there are many beds, set up and ready to sample. Also, there is a good amount of pillows, also ready to sample. The employee working at factory mattress was very helpful and kind. He suggested pillows to my husband, based on the way my husband sleeps, and the bed he sleeps on. We found a bed similar to the one my husband sleeps on, and he started trying pillows. The employee was very kind in determining if each pillow was supporting his neck or putting stress on his neck. The end result was buying the perfect pillow . The pillow was a little pricey, $130 , a good sleep is certainly worth $130. I will definitely be back to the store. Should I have a need. Thank you.

This review is for our sales experience. I highly recommend seeking out Robert Alfieri if you have…read morethe chance. He was professional and personable. He helped guide us to the right bed and has been in good communication since. His knowledge was impressive. He was able to answer the questions we had and I made the purchase with confidence, no buyers remorse. Ask for him if your in the market for a new bed.

We purchased a queen mattress from Urban Mattress about ten years ago and remembered how much we…read moreenjoyed our experience with the company (and our mattress itself, which was divine), so we went back when it came time to upgrade to a king. Unfortunately, UM didn't carry the brand of mattress that we had anymore (we originally wanted to buy the same one, just bigger), but we chose a UM branded mattress that was just as comfortable. Shannon helped us and was a bright and cheerful presence as we figured out what we wanted. And we knew we wanted to test every mattress in our price range -- you can't do that with those mail-away mattresses! Due to supply chain issues, we didn't get the new mattress for about two weeks, but we were happy to sleep on our old mattress until then (Shannon did offer us a loaner, but it wasn't necessary). On the delivery day, the delivery guys called about ten minutes out and then expertly hauled our old mattress away and placed the new mattress on our bedframe. They were in and out and done in 5 minutes. The customer service here is top-notch and we love our new mattress. Definitely recommend Urban Mattress if you need a new mattress.

I want to start by first saying that the mattress we received was of extremely low quality for the…read moreamount that we paid. Falling apart with the first few days of removing the mattress protector to was it. We shopped for several days and visited multiple places because we have small children (under 5) that have severe allergies to certain materials. Shane assured us over and over that the 100 day trial was completely risk free and that in no way would the children be in danger of coming in contact with the material. I have that in a text from Shane. Low and behold the children did get sick and when we called to process the return Shane did everything except respond. When he finally did respond they sent out two guys who admitted they knew absolutely nothing about mattresses but they were instructed to leave it if it looked used. Shannon stated that in order to process a return they needed to be able to sell the mattress at a discount rate. But neither of the "professionals" in this instance ever evaluated the mattress. Only took the word of two movers who openly admitted to knowing nothing about mattresses. Still no response from Shane. Shannon however was brave enough to respond and stated that Shane would call me as soon as he finished putting up shelving in the back. Must be a large custom job because we still haven't heard from him. This is a completely different Shane than the one who was working so hard to get our business. Who seemed so knowledgeable and confident in the product he sells. Seems like he cared more about making money than he did for the safety and concern for our children.

I was looking for a queen set and was referred by my friend…read more This place is amazing Maria was so helpful ! amazing deal I walked out with a living room set, they sale furniture too! Best prices in town . I highly recommend save on mattresses They have free delivery.

I love Maria she's awesome. I love coming In here, best place to shop for everything bedroom needsread more