Chose Reliable Automotive to be my repair shop after " interviewing" several shops around the area…read more I have now used them for four vehicles, multiple maintenance jobs, including brakes, rear end struts, new radiator, a/c recharge and more. I find them trustworthy, knowledgable and always clear on expected cost and time required. Experienced an issue on a brake job not quite right and they corrected the issue without any hesitation. Nice waiting area stocked with snacks and drinks if needed.

Reliable Automotive is incredibly honest, trustworthy, and as their name says - reliable! My bf's…read morecrankshaft position center failed on us while driving - it was terrifying bc we lost power steering/brakes and the car just shut down. Thankfully, the team at Reliable was able to give a transparent and fair quote, and get it in and repair it quickly for us. Brandon was very helpful and the entire staff was welcoming, professional, and made us aware of some suggested preventive measures to take with the mileage of the car. Highly recommend it, fantastic local resource!

My cars steering column was cracked. They ordered the part, I made the Appt., took it in and they…read morerepaired it. It was an easy process and the staff was very friendly. It's close to home & nice having a mechanic close by.

What a great experience. I brought in an older Ford that had an engine warning light on that needed…read moreattention so that I could sell the car. They did an extremely thorough inspection of the car, much more so than punching in a diagnostic code. The cost breakdown of repairing their findings was very reasonable and I appreciate that they gave me separate labor and material costs. Both Cassie and Amanda on the phone and in person were outstanding, patiently explaining my options with no pressure or selling and with an incredible amount of automotive knowledge. If I could steal them both for my business I would. It feels good to have found an auto repair shop that I can trust.

Mike is amazing - had a dealer tell me I needed several items replaced at an extraordinary price…read moreand Mike shot me straight. Anything I need going forward will be at Franklin Automotive S&R!

We was worried about the cost of fixing up our 2010 Nissan, but Franklin Automotive handled…read moreeverything perfectly. They diagnosed the issue quickly and got me back on the road in no time. It feels like a brand-new car again! If you have a Nissan and want someone who knows what they're doing, go here. Follow me on Instagram - @thecannyadventurist for a deeper dive into my reviews.

I was looking to get a muffler installed so my truck would sound like a hemi. After communicating…read morethrough the chat on their website. I stopped in for a quote. I brought a muffle that I was told would fit but it was wrong configuration. Instead of charging me for the correct muffler we swapped. The installation only took about 30 minutes. Now my truck sounds like a truck! Very satisfied!

I would give this company more than 5 stars if I could! Took my car to the dealership and was told…read morethat there was something broken on it beyond repair and that it was going to be thousands of dollars to fix. Brought it here instead and paid very little money. They told me also that that part was not broken as the dealership had said. They were kind, patient, honest, quick, and so much more. As a woman, it's hard to find someone you trust, but these people are the real deal. Please give them your business. Sam is great!!

UPDATE: at 8:08pm tonight, Joseph responded to the email I sent and met me up there to get the…read morekeys/car. They did text at 4:40 but it did not come through immediately and that was not enough notice for us to get there by 5 PM. Happy we did not have to wait until Monday! *************** BEWARE!! of Ameri-Fix formerly Auto Fix on Royal Oaks!!! My daughter dropped her car off at 3:30 PM for an oil change and confirmed that they closed at 6 PM. Website also confirms 6 PM. They confirmed that they would have the car ready before closing. We returned at 5:10 and they were closed!! Keys to the car which includes keys to her apartment are locked in the building until Monday morning. ABSOLUTELY UNACCEPTABLE TO CLOSE AN HOUR EARLY WITHOUT A PHONE CALL & WAITING FOR US TO PICK UP!!! We could have paid over the phone and they could've hidden the keys. NO CUSTOMER SERVICE!!!! We called other locations, that were still open, but they denied having a contact for the Franklin location.

Great people, great service. Front desk advisors are knowledgeable, patient, respectful and…read morehelpful. Service is detailed and line itemed for approval.

We've used them extensively for repairing our cars and they've always been honest and upfront…read more They'll tell us truly what's wrong with our cars even when it's something we don't want to hear. They guide us with what the necessary repairs are and repairs that aren't quite as necessary. We've been very pleased with them and have recommended them to many of our friends. And they always seem to be busy, so that's typically a good sign. I'm not sure what happened with the first reviewer as that's been quite different from the experience we've typically had.

Haven't written a review in a while, but I felt like I had to for this repair center. I was in a…read morebind in that I had a car that needed a brake job, a battery charge, and oil change in a hurry. These guys took car of the job quick and their pricing was very reasonable. The fact that their price list is literally on the wall behind the counter tells you they aren't going to work you for more money. How many shops post pricing like that? On top of that, they are really nice people. If you are looking for an honest mechanic in town, try these guys first.

Firestone was my go to place for several years. But over the last couple of years, the service…read morelevel has really gone down. I took my car there because the AC was not working. (An oil change place said that it looked as those the compressor was not working.) Firestone told me that they could not find anything wrong. They suggested that they recharge the AC and include a dye that would identify a leak if one exists. A.month later. In 90 degree weather, the AC was no longer cooling the car. I took it back to Firestone and they told me that they could not find a leak. They suspected that it could be under the dash and recommended that I take it to a dealership. I took the car to a dealership and they told me that they would need to recharge the AC and include dye. I told them that Firestone had already done that. The dealership told me that they do not see any remnants of dye in the system and it is likely that I was lied to. So I pay another fee for a recharge with dye and a month later, in 90 degree weather, the car no longer heated. I took it back to the dealership and they showed me where the compressor was leaking using a black light. Which confirms that Firestone never added any dye and that the oil change shop was correct to begin with. I spent way more money than I should ever have to fix what should have been an obvious issue for a repair shop to identify. I was a repeat customer for years. I am highly disappointed in Firestone.

Huge shout out to Ray & Paulo at Rand Pl. Franklin, TN Firestone for their EXCELLENT customer…read moreservice provided during my service. Thank you so much to the both of them & the technician! Couldn't have asked for better help. I recommend this location over & over. Each time I've called or visited for service, the customer service & the repair/maintenance work has been top notch. Very well done. Thank you all.

Great service! Super kind people, Antonio and Corey took great care of my car. I'm not sure how…read moremuch calipers usually cost, but they fixed my car so quickly, I was happy to pay for it. One thing is, they don't take credit cards, (or they do, it's just a fee that goes along with it) only debit. Just preparing you! They were amazing. And the waiting room is nice and spacious too! They have Jesus Calling books in there as well as a Bible, so it was a pretty great experience all around!

Wursters has been servicing my Rolls Royce for over 3 years. They accommodate me whenever I need a…read morequick repair. They take pride in their service and it shows. They are knowledgeable and priced fairly. Mike is great and I highly recommend them

Brought my BMW in for an inspection and was very pleased with how the team handled everything, plus…read morefree ice cream! Jean claude and Giovanni are the best

I was guided all throughout the process and everything was explained to me. They even called a few…read moredays later to make sure all was running well

Cannot say enough wonderful things of this place. My car started making an absolutely awful rattle…read morenoise when foot on the accelerator and while my dad though it might be a heat shield just loose, I couldn't stand the noise so was trying to take it in somewhere, anywhere, to get it looked at. No one had any appointments, including Christian Brothers, for over a week. Even so, I stopped in right at 7am when they opened one day on a prayer and asked if anyone could take a short 3 minute drive with me to just listen to the noise and let me know their thoughts on it... even if they couldn't fit me in to actually look under the hood yet. Chris came on a little drive with me that morning, and was so kind and informative! I mentioned my dad's thoughts on the heat shield and he said definitely not. He said it actually sounded like the timing chain scraping, which can happen if low on oil. When we pulled back in for me to drop him off, he checked my oil level and low and behold... almost empty (even though my oil light never turned on and I wasn't due for an oil change for another month). I learned all Kia's tend to burn oil; FYI to my fellow Kia owners. He gave me 2 quarts of oil and my car is great now! Noise gone and learned something to look out for. Thank you so much to everyone at this location, and an extra shout out to Chris for being so great! I will definitely be back should I ever have car issues in the future.

DO NOT bring your business here unless you like to be overcharged and misled. My experience with…read moreChristian Brothers Automotive was dishonest, distasteful, and just weird. I was traveling through the state for work when my brakes suddenly needed replacement. I brought my car to CB's and received a quote for $2600+, which included the brakes, labor, as well as calipers and some other brake related fixes. The mechanic explained that these extra fixes were necessary to get me back to my destination. After hearing this staunch number, and ruling out my options, I returned to Christian Brothers to retrieve my car and get a second opinion. When my car was pulled out front, I saw the mechanic jerk the brakes when he was reversing, and when he got out had the gall to say "Drive fast, no regrets" and walk off. In my opinion, distasteful and rude to have that kind of childish demeanor when I simply want to get a second opinion. The best part is when I took it to the second mechanic. He said my calipers were completely fine, just normal wear and tear, and that replacing them wasn't necessary. He quoted me at a quarter of the cost, and I was able to get back on the road in an hour, and have experienced great braking/driving the last several weeks since then. My experience with Christian Brothers can be summed up in four words: dishonest, distasteful, never again.