I had the transmission and differentials serviced and the air box changed great prices great…read moreservice easy guys to talk to was able to get a quote on the phone and the price came in under the quote. no nonsense trying to upsell just good honest work. you got what you paid for that's all I ask.

I can't overstate just how above-and-beyond this shop is…read more My 1991 Ford E-350 7.3l diesel has a broken fuel gauge, so I tend to fill up every 100 miles out of an abundance of caution. I pushed it a little further than I should have, and ran out of fuel about 2 miles from the nearest gas station in Redding. After a local towing service denied my AAA and tried to charge me nearly $250 for a 2-mile tow to the gas station, I was left stranded on the shoulder of the northbound I-5. I called this shop and told them what happened, and without any hesitation the owner himself came to meet me with a 5-gallon can of diesel. Not only did he get fuel in my tank, help me prime the fuel filter, and get the air out of the fuel lines right there on the side of the freeway - he also made sure to elaborate on WHY this happens with my particular vehicle, explaining the nature of the issue and how it's a common problem with older diesel Fords. He then said he wanted me to come by the shop so they could give the vehicle a once-over. They replaced an air filter in less than 20 minutes (only delay was waiting for the part to get delivered over), and even found some replacement bolts for the interior engine compartment cover that I had been missing for years. All of this combined, including the roadside service, was less than what that despicable towing company wanted to charge me. I'm tempted to drive up from Los Angeles more often, simply to get service of this quality. Many thanks!

Amazing service! My car broke down while moving to California. Advanced Automotive moved quickly to…read morelook at my car and diagnose the issue. Highly recommend coming here for everyday stuff or if you just need help while passing through the area.

I was having trouble getting my car running right after taking it to another mobile mechanic…read more Advanced automotive got me square away in under 4 days! The other guy had me waiting for months. Now my car is running perfectly. I waited a few days after services to make sure. My WRX is running better than ever. I couldn't praise Advanced automotive enough, thank you.

I called and asked the woman that answered the phone if they could work on a 93 4Runner. Due to the…read morecar's age, some mechanics don't want to or know how to. My question was simple, "would you guys be able to work on a 1993 Toyota 4Runner?" The receptionist was passive aggressive and kept on asking me what I meant. It tried to explain further and I heard her attempt to cover the phone and heard her say, "I don't give a fuck." She was heavily sighing and obviously inconvenienced by having to take my call. Will keep looking for a mechanic that prioritizes treating customers with basic human decency and respect.

I have only received a phone estimate but they have been very honest and forthcoming about the…read moreprice and possible repairs. I don't know how other people choose their mechanic or businesses but for me, transparency full disclosure go a long way because these days everyone seems to scamming as if it were the latest trend. I trust these people and when I can afford it, I am planning to have them do the work on my car.

I took my car to Strong Automotive for a drive line seal replacement and service was great, very…read moreprofessional and I am pleased with the work they did. It has been over a month and the job still looks professional and new. No problems whatsoever. In past when I needed help they went beyond the call of duty. Very caring people. K.Hutchinson

My 80 y/o mother has an older Subaru Outback. The stock headlights aren't bright enough to compete…read morewith newer cars shining their lights at you. I bought very expensive aftermarket bulbs but discovered the front bumper must be removed to change the light housing which I also wanted to replace. I saw this body shop had high stars on Yelp so I called to ask if they would perform the work. Their immediate response was "no" and "we don't do that kind of work and only install OEM components." I kindly asked " do you recommend anyone else that will do this work for me?". Immediate "nope, you'll just have to call around" They were about as helpful as a broken fence post and could care less in my opinion. My next phone call was to Underhood Automotive. Immediately helpful and professional. Chris said they do this kind of work all the time and install DOT legal headlights on older Shasta County Search and Rescue vehicles. Every single question I asked was answered. I live 4 hours away from Redding so coordinating this was somewhat of a Challenge. Chris even told me my mom's car had loud squeeking brakes and he would inspect those as well. Strong Automotive has high stars so I'm guessing their body work is pretty good but customer service is also very important and in this department, they have a long way to go.

Roy responded to my request for service within 30 minutes. He scheduled a time that was convenient…read morefor me to have him come over to replace my rear brakes. The appointment was delayed due to Roy getting an emergency roadside call, he called to let us know he was running late. Not a big deal because he finished the job in about 2 hours. Emailed an invoice and the price couldn't be beat! Definitely recommended First Choice Mobile Mechanic!!

We highly recommend First Choice Mobile Mechanic! Roy was friendly, professional, did excellent…read morework and his costs were very reasonable as well. We were headed home to Southern California from Seattle when the battery light turned on and our battery died near Redding around 7pm. Thank goodness we found Roy on yelp! He came out to our hotel to diagnose the car later that night and returned the next day with parts to fix the alternator. We were back on the road by lunchtime. Roy being a mobile service was such a god send for us as we were traveling with 2 kids and a large dog. We didn't have to Uber back and forth from an auto shop to the hotel and back again which cut out so much stress from an already stressful situation. Tips: I would recommend texting Roy if he doesn't pick up. Depending on the time of day, he can be a one man show and not able to pick up the call right away.

I usually am not one to ever make reviews, and I think this may be my first time writing one, but…read moremy experience here was amazing getting my car smog checked, super cheap and reasonably priced, and quick service too!! They smogged my car in just 25 minutes and I was hesitant that they would try to fail me, because I hard that's a common theme with all smog shops but they totally didn't, cheap, quick, honest service, I'll be recommending everyone to go here :)

Couldn't be happier with this business. Super helpful and went above and beyond to meet my needs…read moreafter a different body shop in Redding was not helpful at all. So nice to find honest and capable people in this modern society

So I always have a bit of anxiousness when going to car shops any sort since I have very little…read moreauto knowledge, but I tried this place out based on my mom and aunts recommendation. This shop is awesome! Andy, the owner, was super kind and genuinely honest in helping me. I knew I needed a new battery and thought I needed my alternator looked at, but he assured me that it was just a battery issue. He took the time to explain the issue and made a few calls around to get a new battery delivered within 30 minutes. Check this place out if you want to work with an honest and efficient crew :)

I'm really sad to have to write this negative review. AutoWorks has been working on my Tesla door…read morehandle since my first appointment on February 3rd. They said I needed a new door handle (which turned out to not be the problem)I paid in advance for the full repair. My car was in and out of their shop 6 times and they were never able to make the repair. I was unable to open my driver's door, kind of a problem I finally said may really sad I have to write this negative review. AutoWorks has been working on my Tesla door handle since my first appointment on February 3rd. They said I needed a new door handle (which turned out to not be the problem)I paid in advance for the full repair. My car was in and out of their shop 6 times and they were never able to make the repair. I was unable to open my driver's door, kind of a problem I finally said maybe I need to take it to the Chico Tesla service center, Tory at AutoWorks agreed saying they were frustrated. Tory agreed to fully refund me my money, now two weeks later they are gosting me. I am super disappointed in their unprofessional behavior. I have been very understanding and patient inspite of having to bring my car in 6 times and leave it and make transportation arrangements. AutoWork advertises they are proficient in working on Tesla's, I would strongly disagree with that. Tesla in Chico was able to make the repair, it was not the door handle that was the problem.

Hi Adam this is Tai the asian guy with the expedition that you help out on Monday morning! I would…read morelike to tell you thank you from the bottom of my heart during my hard times traveling and having car issues! I appreciate you and the owner of the shop for taking good care of me when I stop by. If I live in Redding then you have my business for life. Thank you once more for your helping hand with my car. God bless you and god bless America bro!!!! I manage to drive back home to Vancouver Washington safety because of you Adam!!!

I suppose that those who live in Redding, have their favorite shops. My review is probably more for…read morethose who are visiting Redding, like me. The alternator on my truck suddenly died and just like that, what was promising to be a fun trip, turned into a nightmare. More than just needing work, the alternator on this one is mounted on the bottom, behind the engine, right over the exhaust. While I do pretty much anything myself, I was on the road, far from home, and this job required big tools. If you are in such a situation, reading my review, you know the feeling. Trapped. Unlike my home auto repair market L.A. that is very saturated with such businesses, here in Redding, it seemed there is almost no where to go. And everyone was asking... let's just say an amount that would make an entire LaBrea (LA) come out of their shops and say "WTH? We can charge that?". But I kept searching. And I have found Steve. May I say "Fair Price"? Now, I know, I know. I thought so too. But, I had a pleasure of chatting with some of the local shops before I found Steve, (spent an entire previous day), so, I already knew better. Steve's shop looks like a normal auto shop is supposed to look, if you know what I mean. I liked that. I always want that. And was at the shop, met me personally, looked at everything, made some tests to be certain, and took the job. He showed me exactly which brand of the alternator he is going to install, and that was the one I would have chosen myself. And he kept his word and charged me exactly by the quote. No tricks whatsoever (trust me, I know them all, been around auto repair for a long time). He has two good mechanics there and the job was done perfectly. I like small details, and I always want the repair done right, I demand that from myself and from others. I looked over my truck after the repair, and I found myself to be completely satisfied. Nothing was forgotten, nothing broken, nothing put back the wrong way. Like a factory. Now, to me the price and quality matters, of course, I am just like everyone else. But, I tell you even more important is the quality of the man and his word. I always try to find the shop that is owned by the man who will stand behind his reputation. Steve is the man. If you have found yourself needing honest and qualified mechanical assistance, - my good advice to you is go see Steve. I have a female relative there in Redding, and it is always a big deal which shop do you trust enough to send her to. Well, she ll be going to Frank's S & S Auto Repair, I can tell you that. (Also, how come this shop has only 3 reviews?)

On the surface this place looks great. Clean, comfortable waiting area, free snacks, slick…read moremarketing mailers, friendly staff. Unfortunately the service I received was far from great. Had to bring the car back twice to get an accurate diagnosis on the problem with my car. Although I had an appointment when I brought it in to have it repaired, I was told there's a chance they might not get to it that day. (It wasn't an urgent issue...why make an appointment if your schedule is full??) When I picked up my car after hours, the lockbox where my key was stored was left unlocked, and my car was also unlocked. And finally, after having my bakes serviced, the lug nut key was missing...requiring another trip back to the shop to pick it up. Overall, a frustrating experience.

I called Thrive last week kind of at the last minute before a trip to see if they could fit me in…read morefor an oil change. They were full but the person who responded looked further and said we could squeeze you in at 4pm. We were so relieved as we just wanted to make sure the car was ready to go for the long trip ahead. And they were true to their word. Our car was taken in very quickly and besides doing the oil change, they did the usual thorough check. Fortunately, all was good as we do have our car inspected regularly. And they had a great discount going for the serve at that time so the price was very reasonable. Thank you Thrive folks! We are grateful! Our trip went really well. Andrea M.

Had a lift installed a couple years ago and they couldn't get the alignment right. After 3 attempts…read moreI took it to Les Schwab and then got it right. I asked for a refund, and Big O had me go in person and sit at the managers desk to ask for it. It was weird. I got the refund. But that was a weird experience. Haven't gone back and won't recommend it personally.

I had a great experience with Big O Tires. The entire staff was accommodating, professional, and…read morefriendly. They answered the phone every time I called which was a lot throughout the processand were always patient and helpful. The star of the experience was Conner. He went above and beyond to make sure I understood everything and took the time to explain my options. He even provided three different quotes so I could make the best decision for my situation. I was working with a private finance company to cover the repairs, which made the process a little longer than usual, and we had to reschedule several times. Despite that, Conner remained helpful, understanding, and easy to work with every step of the way. The work was completed, and I'm very happy with the results. Thanks to Conner and the outstanding customer service I received, I'll continue using Big O Tires no matter what city I'm in. Thank you, Conner, for making the entire experience so positive!