My 80 y/o mother has an older Subaru Outback. The stock headlights aren't bright enough to compete with newer cars shining their lights at you. I bought very expensive aftermarket bulbs but discovered the front bumper must be removed to change the light housing which I also wanted to replace. I saw this body shop had high stars on Yelp so I called to ask if they would perform the work. Their immediate response was "no" and "we don't do that kind of work and only install OEM components." I kindly asked " do you recommend anyone else that will do this work for me?". Immediate "nope, you'll just have to call around" They were about as helpful as a broken fence post and could care less in my opinion. My next phone call was to Underhood Automotive. Immediately helpful and professional. Chris said they do this kind of work all the time and install DOT legal headlights on older Shasta County Search and Rescue vehicles. Every single question I asked was answered. I live 4 hours away from Redding so coordinating this was somewhat of a Challenge. Chris even told me my mom's car had loud squeeking brakes and he would inspect those as well. Strong Automotive has high stars so I'm guessing their body work is pretty good but customer service is also very important and in this department, they have a long way to go. read more

Great service, knowledgeable only adds to the quality of work they do. They also provided a diagnosis on my car to advise of possible upcoming issues and noted which ones that I could probably take care of myself. All of this and a fair price for work performed. read more

Once again, Strong saves the day! Our Jeep Patriot died in the middle of the street in the early afternoon. I called Mike and he had a tow truck out there quickly. Repairs were done by early next morning, much to our surprise! Again, pricing was reasonable, far cheaper than the dealership. While I hate seeing my vehicles need repairs, it pleases me no end that there is a repair facility that is trustworthy, friendly and reasonable. Thanks again, Mike, Mike and the technician who fixed it for us! read more

Great service as well as quality work without braking the bank! Highly recommended! Mike and staff are very knowledgeable on everything and very efficient and fair priced! read more

Strongs automotive is my go to auto shop! I have been coming here for years and refer everyone I know. Prices are fair and staff is always nice and courteous and service is always fast. Even though I've moved out of the area I still took a used a car I bought to him for a time up and to check out whatever was needed. Thank you Strong & Team read more

Had some engine / cat converter issues. They fixed it in good time and the price was really good. I checked around before coming here and Strong Auto had the best prices and seemed friendly over the phone. Will recommend to my friends. read more

Went in with a battery light sporadically turning on and off and working with their supplier they were able to honor a warranty that I received at a different mechanic and have the part and labor covered(getting the part in shop within an hour). It turned out to be a loose wire but they still covered the labor. All I had to cover was an oil change. These guys repair your vehicle for you to make sure you get back out on the road safe and sound as quickly and efficiently as possible. They have earned a new patron in me read more

Strong has been especially kind to my parents, who are elders and very sharp, treating them with utmost respect & transparency. (It's gross, but I've seen the opposite in Redding car dealerships/shops ). Very professional, kind, organized, take time to explain everything. Honest service: They talked me out of a service I thought I needed, but didn't need quite yet Locally owned, second generation! What's not to love? read more

Michael Strong is owner. There are three Michaels who work there. Very kind men. A stressful situation with my car occurred as I was driving from Shasta back to Sacramento. I highly recommend coming here after being treated with kindness! read more

Took my 2005 ford explorer after having an issue with the quality from a different automotive shop. Strong helped me out and also gave a free diagnostic with my (new to me) car. Would go again. Definitely using them to get the suspension fixed as well. Thank you. read more

Great honest service and work. Friendly staff. We will be using them again when needed.

I e mailed Strong automotive for an appointment to replace my truck fuel pump. They called me back and I made an appointment for 10/20 at 8:30am. I show up on time and they said they had no record of my appointment ? If you want to find a poorly run company that does not value your time ... STRONG AUTOMOTIVE IS IT !! read more

Can't say enough good things about Strong's, the best auto shop in town! They've been working on our cars for years, and after my 2002 Toyota Camry decided it didn't want to start ( old original starter it turned out! ) Stong's was the first place I called. Within an hour of calling them and getting my car into the shop, figuring it would be a couple of days before I could get it back, they had me on the road! And if you pay with cash or debit they save you an additional 3% on service charges! These guys are the BEST! read more

Took my 2015 Hyundai Sonata in for a blown engine. Rather than quietly make repairs at my expense, Mike asked some questions and informed me that I should contact the dealer about a recall. I did that and discovered that it WAS covered under warranty. These guys demonstrated a level of honesty that you just don't see that often anymore. When I arrived the following morning to meet the tow truck driver, Mike met me in the driveway with a printout of the warranty information for my car. He did not have to do that. I highly recommend this business. read more

Michael Strong and colleagues were amazing! We were on a road trip from the Bay Area and thanks to Yelp we found his shop. Even though they were very busy, the squeezed us in, made a diagnosis within a very short period of time and fixed the problem very quickly. Michael and Mike were extremely savvy, fast and kind. I give them an all star rating! read more

Strong Automotive is professional and responsive. They were able to fit me in within a week. I felt the pricing was fair and they didn't try to upsell me as some places do. They fixed all my rotors and brakes within a timely manner. Would recommend!! read more

They were great! No nonsense and figured out what was wrong quickly. They gave us a diagnostic and let us know what was an imperative fix and what could wait. I appreciate their honestly and clarity of communication. read more

Outstanding quality service and highly recommend for Strong's Automotive A rare combination of integrity, skill and professional talent. Mike has bailed me out on several mechanical issues that other mechanics were unable to diagnose but charged me for as they replaced parts that did not take care of the problem. read more

I'm giving them some stars because they took care Of me quickly while I was on a road trip and got stranded in their town. I'm not giving them five because I spent 850 dollars on a water pump and then my car broke down again four hours later and it was a much bigger problem that would have been 4000 dollars to fix. I would have been better off not paying them the 850. read more

We just moved up from Southern California & knew nothing about good and honest automotive companies out here. My motor mounts were a "10" on a scale of 1 to 10, damaged completely! Mike (well all the mikes) were extremely friendly and most importantly Honest! They have me an estimate, showed me what was wrong so I can visually see and fixed everything the same day! I would recommend Strong Automotive to anyone! Will be back for all auto repair needs! Thank you :) read more

We were just passing through Redding on I-5, and had problems with our windshield wiper. We pulled off the highway and stopped at the first auto-repair place we saw: Strong Automotive. I thought we just needed to replace the wipers. But the mechanic (Michael?) quickly figured out the gear was off, and possibly stripped. He was able to clean it out, re-align it, and re-attach it, getting us back on our way in less than 15 minutes. And he wouldn't take any money for it!!! SOOOO refreshing and reassuring to be saved by a highly skilled, friendly, humble, and honest-to-a-fault mechanic. Couldn't recommend him highly enough. read more

A week and small change ago, we were traveling from Arcata to Oroville, CA. Just east of Weaverville, a Christmas tree of lights went on on my dash--not good. An overheating condition existed; cause unknown at that point. I was able to nurse the car into Redding; we had called a couple of shops on the way in--the Honda dealer was useless; a relative near Redding recommended another shop, which, was booked for a week in advance. That shop then recommended Strong Automotive--what a blessing that was! We called; Mike Peoples answered, and cordially gave us the "green light" to come on in; they had an open bay from a cancellation. The diagnosis, for which I was expecting perhaps a water pump failure, turned out to be a blown head gasket--this as the result of another shop's oversight in failing to replace the radiator cap on a recent service. This shop was extremely helpful, courteous, and kept us up to date on the car's repair progress. When the job was done, I traveled to Redding and picked up the car--they even washed it for me! Mike and Mike--they are consummate professionals, and made my bad experience with the mechanical breakdown into a happy ending. I highly recommend this shop, and if I lived in Redding, this would be my GO-TO shop for my car maintenance! P.S.--this Yelp comes a bit late, thought I had already finished it, kinda fell off the radar--my bad... I took the car to the original shop where the incident first occurred, at their request (yes, I still do business with them, I don't begrudge them the oversight, they are a good shop) where they inspected the work after 800 road miles, and said all was done well! 2 thumbs way-up, Strongs! Thank you ***************************************** 08/10/2020 Separate review-- We are road-tripping again; passing thru this area in 105* heat, the AC is blowing warmly-cool, and we are traveling to Idaho tmrw. We live on the NorCal coast, AC is a rarely/used item unless we leave our cool-cocoon of marine layer... I called Mike at around 3:30, hoping he could wedge us in for an AC service, as they close at 5:00; we had a 1/2hr drive to get here. Despite a full schedule/calendar (booked out to 8/17!), Mike said come, NOW! We are SO grateful to have a shop like Strongs at our service; we cannot be more enthusiastically recommending of this shop--bring your car HERE for service and fixit--thank me later! Thanx again, Mike & Mike! read more

Did two AC repairs and treated us fair. Seemed honest. Will be back for future needs.

I just want to let you know that I would not recommend to anyone because I had to take my car to fix my aircondition and waiting for one and half hour later one of the workers came to me and estimate cost $1200 or more than that. Actually, I was shocked. Also, I am so sorry to say that they are not really helping people but ???. Very very unfortunately, they have charged more than $100 from me, did nothing. My advice for those who go to this place, make sure ask cost before they touch your vehicle first. I think that they should communicate with the customer before they charge anything from innocent people . Actually, they don't deserve any stars. read more

Mike was so Knowledgeable and helpful. He found the problem quick and was able to get me in that day. The service was spot on and the price very reasonable. I would definitely recommend him to anyone needing any automotive help read more

Great experience! They are everything you want in a mechanic- honest, fast, good quality, and reasonably priced. They diagnosed and fixed the problem with my Toyota in a few hours. read more

We went to Strong's 11/19/19 to get a 2004 Ford Mustang's alternator fixed. The work was good. Mike charged $107.37 for the labor and $453.73 for the alternator. We do not know where Mike got the part but the invoice says Napa AutoCare Center on it. We had previously called Napa to find out the price of a good alternator, the clerk at Napa quoted my husband $160.00. When we saw the invoice from Mike after the car was repaired, my husband was a little shocked at the price of the part, so he questioned Mike about the price of the alternator. My husband said: "It looks like you marked the alternator up over $200 more than you paid" Mike's response was "I guarantee you I marked it up over $200." He went on to say "I mark my parts up the standard percentage for the industry. Mike went on to say that is what keeps my lights on and doors open." We just got the same car repaired again (different problem) and went somewhere else. We asked for a quote of how much it would cost to replace the alternator with a middle to top of the line alternator and the out the door quote was $354. Our out the door price for a new alternator we paid to Strong's automotive was a total of $594 and the out the door quote from the licensed and reputable place we went to yesterday was $354. Big difference if you care about money. read more

My wife and I were in the area camping when the starter went out in my truck. After getting it towed to Strong Automotive, they were quick to figure out what was wrong and to fix the problem. They were very helpful, communicative, and went above and beyond to help the crappy situation my wife and I were in. They helped us find a hotel, gave us a ride to our hotel, and picked us up the next day when the truck was done. It's small things like this that brought the stress down a little bit. Thank you! read more

I took my focus in here about a week and a half before my wedding. I was worried because my Fiancé and I are taking a road trip for our honeymoon, and I needed my car! Mike was the answer to my prayers. I had a really tough fix that didn't make sense at first, but he didn't give up! He even came in to work on my car on a Saturday when the shop was closed so I could have my car before the wedding. I couldn't have asked for a more fair, honest, and hardworking mechanic! Today I checked my mailbox, and his shop sent my Fiancé and I a beautiful wedding card and gift. This is my new mechanic from here on out! read more

Mike and his crew at Strong Automotive are the absolute best. I have used him for everything from windshield wiper replacement, head gaskets and even rodent removal. Although I'm sure the rodent removal wasn't his favorite task, he did it with a smile and a sense of humor. Thanks to Mike and his crew my 2009 Subaru with over 200K miles on it is running great and as dependable as ever. I trust him to get me to 300K miles and beyond! read more

Honest & fair. My wife was told she was in need of a brake job, because brake pads were at 20% , by a young man working at a tire store. I took her car to Strong's. Mike Strong inspected the brakes & said the brakes were good with over 50% of the pads left. Mike charged us nothing for the service. He would rather people get their brakes inspected to be sure the are safe than not. read more

I trust all my vehicles and family to Mike. Thank you so much for taking great care of my daughter.

I was getting ready to drive back home to the Bay Area and my alternator went out. I don't know anybody in town and I was across the street from here so I gave them a call. Mike answered and said bring it over. I was in and out in less than two hours and it was hella cheap too, like way less than I was expecting. I would highly recommend this place they're really chill and know how to get the job done. read more

My husband and I have taken both of our vehicles here several times and have had great experiences. They are fair, honest and fast. They've always had our cars ready same day which is important with both working jobs and having a toddler. This is our go to shop! read more

Out of all the years of going to mechanics Strong Automotive is by far the best place I've been! Mike and his staff are friendly and fast. They are decent knowledgeable mechanics and for as long as they are open, my husband and I will continue to be faithful customers! We have found our forever Mechanic! Thanks Mike and all of the Staff!!! read more

Quick, professional shop squeezed me into their already busy schedule and got me back on the road. Needed a new battery and radiator. Probably saved our vacation! read more

Being a single mom it's refreshing to be able to take my vehicle to a mechanic of great integrity. He's truly looking out for his customers and not all about the dollar like other shops! Strong' Automotive is an asset to this community. read more

There is no other place I would even consider going to than Strong Automotive. Michael and the crew are extremely thorough, helpful, going the extra mile and all at a very reasonable price. Honesty and integrity describes this place perfectly. read more

This place is awesome!! Great team, great work and great price. I have brought several of my vehicles in here. They always do a great job and are fair and honest. They go out of the way to try to get my vehicles back to me quickly. I am self employed and without vehicles I lose money. Other places in town really don't care about any of that. But Strong's has always done everything they can to get the vehicles back to me quickly. Thanks Guys!! read more

I recently had a pretty bad curb impact (totally my fault...). Since the impact, I've noticed that my handling was shaky and my wife who drove behind me at one point noticed that my wheels that were impacted were visibly wobbly. I did not feel safe driving the vehicle past 40 mph so I took it into Strong Automotive. There were a few cars ahead of me so I had to wait my turn (which is normal, people...). Not too long after, I got a call from Mike saying that he noticed that the two wheels that experienced the impact are pretty badly bent and encouraged I get new ones for the two. He gave recommendations on exactly where I might be able to find the same wheels as mine, but also said that I could potentially look at getting new wheels for all four if it's too much of a hassle. I went back after work to pick up my vehicle and he would not take a payment for this service. Strong Automotive really cares about their customers and aims to have the vehicles fixed in a timely manner so we can be back on the road safely. I know that this wasn't a major service, but I do believe that it was definitely cost-worthy because of the labor at the least. Thanks, Mike! read more