I can't thank Mike and his crew enough for finding a rare-size replacement tire for my car when I…read morewas getting close to being really desperate. It was Sunday and I was going back home to the Bay. Suddenly my tire got flat (first time in the past 8 years) so I had to tow the car and spend a night in Redding since no shops were working at the time I got to the city. Monday morning I called a bunch of shops and was told over and over that they can only get me a tire the next morning. I called Mike as well and was told the same but somehow they actually found a tire and called me back. So in a couple of hours, I towed my car to Mike's and was greeted with a family-like atmosphere like they've been working on every car of my family starting from great parents. In just a half-hour the car was fixed, checked, and good to go. I had a bittersweet moment when leaving the shop and hitting the road on my way home. I will definitely drop by next time I pass by Redding just to say hi. Overall, If you ever have any issues with a car and happen to be near Redding, this is the place to go. This is one of the rare Auto Shops when mechanics actually look deep into the issue and try to fix it instead of simply suggesting to swap a part. They really CARE. Thank you, Mike! Cheers!

Friend of mine recommended Cary's I frist brought my Honda CRV into Cary's for tuneup I have close…read moreto 200,000 miles. The turn up was great just what my car needed, spark plus radiator cap, very inexpensive. I've been back to Cary's 3 other times Mike is always upfront and honest about the repairs. I recommend Cary's to my friends and family.

We were traveling from Orange County heading to Weed to spend a few days when the engine light of…read moremy suburban went on. The car was also making some clicking noises. We had the car towed on Sunday night and brought it to Perry's after my nephew researched their website. On Monday we were there at 8am and to our surprise there was a line of people already in the office. We figured we had no chance but the fact that they were super busy was a good sign. Amy took care of us and said they were super busy but would get someone to do a quick diagnosis. Jeremy, the Manager, stopped everything he was doing and provided us with a quick diagnosis and our options. The car had not been serviced in a while And it needed a new transmission. Expensive but the fact that Jeremy took immediate care of our needs and provided options plus we felt so comfortable with the way he handled it. The rest of the staff were very friendly and super helpful. It's a bummer that our car broke down but I am thankful for repair shops like Perry's who are honest and handle their business with integrity and care for the people that get stranded in the middle of no where while traveling on vacation. Keep up the good work! Yazmin Ranger

We need more than five stars! Knowledgeable, honest and kind. We have a car that is new to us…read morewith crazy problems and this shop is helping us work through them. So grateful. Honesty feels great in a mechanic!

My husband and daughter went on a camping trip. Our camper van broke down and had to be towed to…read morethe nearest auto repair shop. Fortunately, it was towed to Quality Auto Repair. My husband met Frankie, the owner, and talked to him for a while. Frankie and several technicians test drove the van and checked all possible problems. It turns out that nothing was wrong with our van. STRANGE.... My husband was very happy with the service he received. He appreciated the honesty and integrity's of the business. He recommends getting any repairs if you're in the area. Support local business.

All I have to say is, I must have gotten PTSD from my experience with this shop "Quality Auto…read moreRepair" in the past because as I look for the best deal on tires, I happen to run across advertisement for them and decide to read their reviews and Oh my God some of them were almost exactly what I went through with them which sent shivers down my spine.... Here I thought when they packed up and left their Hartnell shop that they left town all together... Only it seems these people packed up and just moved across town to a new location for a fresh start with the same quality of service, "POOR" no pun intended... One reviewer says it was recommended by the tow truck driver to go to this shop and that's funny because that's exactly how I ended up at this shop for my awful experience and I as well had a feeling that the tow truck driver and the owner of this business were friends... This tow truck driver should be a little more careful with his referrals because his boss might not like him doing that.... I learned a lot from this experience, one of which is you don't need a certificate to open automotive repair shop unless you do break and light inspections, or smog certification... Anything else you can just wing it and hope for the best

We had an excellent experience with this mechanic. He came out for a roadside repair the day after…read morethe Fourth of July, which we really appreciated since many places were closed. He arrived promptly, was friendly and professional, and took the time to explain exactly what was wrong and what he was doing to fix it. His pricing was very fair and reasonable, especially considering it was a mobile roadside service on a holiday weekend. He didn't try to upsell us or recommend unnecessary repairs--just honest, quality work. Most importantly, thanks to his repair, we were able to make our three-hour drive home safely without any issues. It's hard to find someone who's knowledgeable, trustworthy, and genuinely cares about helping people, but that's exactly the service we received. I highly recommend him to anyone who needs a reliable mechanic

Awesome and convenient oil change! They came right to the house and changed the oil right in my…read moredriveway. And for the price you can't beat that convenience. We're kinda stuck at home due to a surgery and this was a life saver! Thanks guys!

As always we were treated like friends not just a customer. When I had a last minute "Help" call…read morethey did just that. They worked me into the schedule quickly & got me back on the road. The icing on this cake was the final total. We are living in a world where everything is SO expensive it truly was a blessing to have been taken care of ethically & with compassion and kindness. We are customers as long as they will have us. ;) Margie

While driving to Oregon from southern Cal, my BMW X3 needed a radiator repaired. Steve and his…read moreteam were very professional and thorough. Their communication was clear throughout the process and the work was completed on time and in line with estimate. I would highly recommend them.

My car broke down in Redding and Andrew's automotive was so helpful and went out of their way to…read moreexplain insurance and tell me all of my options. I had tons of questions and they were more than happy to answer. They had really good prices and were able to diagnose my car correctly, unlike some places in the area. They felt very welcoming and it was a great family business.

I take my fleet of cars to this shop I have used them for many repairs as I have over ten vehicles…read moreI have always gotten a fair price and I trust them.

Let me share you my story…read more We were on a road trip from the SF Bay Area to Seattle and back. That's about 2000 miles (probably more including the side trips). Needless to say, I had our diesel BMW X5 checked before leaving the Bay Area. When we got to Redding, CA, the dreaded check engine light (CEL) came on. So, we were frantic not knowing what was wrong with our car. Also, we had no idea what shop to go to. Can we find somebody knowledgeable and with the right equipment to work on a diesel X5? Can we find somebody honest enough who'll tell us exactly what's wrong and not charge us an arm and a leg? The universe must have been on our side because we found Steven, the manager (or owner) of Angelo's Classic Import. With Steven, all our fears were gone. They have a very updated shop with all the equipment needed to diagnose our car's problems. We found a very honest person in Steven who charged us honestly. (Turned out the issue was minor and he charged us only $20!) How I wish his shop is in the Bay Area because I would drive the whole length of the Bay Area just to have the privilege of me becoming his client for life! Try his shop and I'm sure you'll experience the same type of excellent Customer Service as I did! Thank you Steven for your service!

Such a wonderful place to take your car! Excellent technicians who provide thorough services to…read moreyour car!

I'm really sad to have to write this negative review. AutoWorks has been working on my Tesla door…read morehandle since my first appointment on February 3rd. They said I needed a new door handle (which turned out to not be the problem)I paid in advance for the full repair. My car was in and out of their shop 6 times and they were never able to make the repair. I was unable to open my driver's door, kind of a problem I finally said may really sad I have to write this negative review. AutoWorks has been working on my Tesla door handle since my first appointment on February 3rd. They said I needed a new door handle (which turned out to not be the problem)I paid in advance for the full repair. My car was in and out of their shop 6 times and they were never able to make the repair. I was unable to open my driver's door, kind of a problem I finally said maybe I need to take it to the Chico Tesla service center, Tory at AutoWorks agreed saying they were frustrated. Tory agreed to fully refund me my money, now two weeks later they are gosting me. I am super disappointed in their unprofessional behavior. I have been very understanding and patient inspite of having to bring my car in 6 times and leave it and make transportation arrangements. AutoWork advertises they are proficient in working on Tesla's, I would strongly disagree with that. Tesla in Chico was able to make the repair, it was not the door handle that was the problem.

Autoworks tried to determine why our locking system wasn't working on our 23 year old Toyota. They…read morehad the car for several hours and couldn't diagnose the issue. But they didn't charge us! And they made a suggestion as to what we could do to fix it! Thanks guys!