Miserable experience. I scheduled a forklift delivery 3 full days in advance. Promised delivery 0800 - 1200. No delivery! Had to turn away a shipment due to no forklift to unload. Do NOT depend on this circle jerk outfit for anything. Then they charge you over $1,000 for a 24 hour forklift rental! read more

I'm a homeowner, not a contractor. I went to Frank's because it was less expensive than Home Depot to rent the same equipment. Frank's quoted about half of what Home Depot charged to rent and deliver a trencher and 20 lb electric demo hammer. I was impressed by how knowledgable the staff at Franks was about what my equipment I needed and that they could guarantee delivery on the day I needed it. The problems with the equipment began pretty much immediately after the equipment was delivered. The trencher had a low battery, and died about a half hour after it was delivered, then it literally stopped dead every 20 minutes during the job. I had about 80 feet to trench, and with all the stopping and starting, it took forever. We had to keep it on all the time just to avoid having to jump start it each time. Apparently, there is a timer on the motor to log how long you use the equipment and you get charged by the day. Because I was not able to turn the trencher off without having to jump start it multiple times with my car, it ran up the meter by leaving it on. Was the dead battery an honest mistake, or is this how they get you to rack up hours using the equipment??? More time wasted using the demo hammer. There was so much dirt in the bit connection, that it took about 15 minutes to clean it out to connect the bit. I'm paying the workers hourly, so this is upsetting that everyone is standing around waiting. I also know that this model of demo hammer comes with several different bits depending on the type and location of the concrete you're trying to remove, and we only got one. I ended up having to rent a trencher from Home Depot after all. I couldn't afford to keep paying several construction workers hourly with the trencher going dead every few minutes. I wouldn't rent from Frank's again. read more

Franks took care of us in a pinch! Mark and Neil provided the part I needed to keep my crew going. Thanks for the service at a great value!

If you're moving an office and warehouse a short distance and frankly I mean a very short distance as in within the same building and frankly only about 200 yards, you may want to consider using unorthodox methods, frankly. You may decide that moving things on and off a truck repeatedly is a real time waster and frankly you need a faster way to get it done. You may also decide that your available labor pool is not up to moving some of the heavy equipment you need moved, frankly. That is when you would want to call Frank's Supply. You would want to call Frank's Supply because, frankly, they are courteous, prompt and professional and offer rates that frankly, I found to be reasonable. Frank's delivered to me on short notice and within 2 hours, a forklift with 5000lb capacity. We rode that sucker like a pony express horse for 8 hours flat out. We got our move done under budget, ahead of schedule and without the characteristic sore backs that these sorts of things might produce in my New Mexico team. How much to have this delivered, used like the dickens and picked up the next day? Just under $300. Deal. Frankly, Frank's Supply was a lifesaver. read more

Frank's Supply Company - From the website. - Local Services Near Me - Albuquerque, New Mexico

Awesome company to work with. Robert Moraga always going the extra mile to get us what we need. Support Local!

I needed a Boom Lift FAST for a mural artist to paint the side of a building. I called Franks at business open, they immediately picked up the phone, I explained how I needed a boom delivered to my painter ASAP and within minutes the paperwork was completed, and 1 hour later the boom was delivered. The turnaround was A+++ service and Roary from dispatch was so incredibly kind. I am using this company for ALL rentals moving forward, and recommend them to anyone in ABQ! read more

My father is a retired custom home builder. Early 1980's I worked with my dad. He always sent me to Frank's to buy or rent some kind of tool or machine. They made it simple and very Efficient with knowledge and help. I have been a Frank's supply customer for decades now. If you are looking to rent or buy? I highly recommend you stop by Frank's! You will appreciate the customer service prices and great tools. read more

Sup par, unsafe equipment, Bait and switch contracts, useless customer service and alot of money waisted using this company. My client is Having to hire a lawyer to resolve issues. Stay away from franks read more

You can get service or you can really get service. The rental staff, meaning everyone was fast and very efficient. Thank you guys again for your service! KEG Detail & Pressure Washing read more

Been renting from this location for years and they are always very helpful with questions of picking the right equipment for the job. they are also always getting new equipment in so your not using something that's going to break on you in the field. Robert gives amazing customer service and will find a way to get you the equipment you need, when you need it! read more

I have done business at Franks Supply several times. Each time I am impressed with the knowledge and service. I also have found what I was looking for on every trip there. Since they have impressed me several times I had them do work on some of my equipment. Again, I received excellent service. Franks Supply is the most professionally run business that I have encountered in New Mexico in decades. read more

The 60-70 year old delivery driver you have working at your company is very rude and unprofessional. You'd think the owner would care about how their employees act but clearly this behavior is Frank's standard. This guy was a total asshole on a job site that he was delivering parts to. Openly aggressive to workers, condescending and downright inappropriate to everyone he came in contact with. This is how Frank's allows their employees to treat customers who spend thousands on tools. God awful behavior read more

I rented a compressor from them. The guy told me it would cost $529.00 for seven days. I rented it for four days and Justin charged me $529.00. I told him I thought that was for a week and why was he charging me the same as seven days. And Justin wouldn't give me a straight answer. And wouldn't charge me accordingly. Franks supply is not an honest company. I would discourage anyone from doing business with them read more

I rented a forklift and purchased a ladder. My experience was outstanding. The staff were friendly, knowledgeable, and very helpful. They were pretty competitive with their prices and carry a whole lot more than I realized when I went there. I will be back. read more

Rented a trailer and a bobcat, had TWO flat tires, none of the safety equipment worked, bobcat wouldn't start, staff was rude and accused me of breaking their equipment FIVE minutes after I left and brought it back showing them flat tires. Randy Irwin is their GM over there, but good luck getting him to pickup his phone. We are filing in small claims court for the damaged the caused to my truck during loading, but oh well. I guess that's what you get when you deal with a FAMILY like this one.... read more