I don't even know where to begin with this place. Reasons to eat there: 1) the owner, Enzo, is straight-up Italian, accent and all. 2) their pizza sauce AND pasta sauce recipe has been passed down many generations. 3) it's a mom and pop shop 4) they don't have conveyor ovens which = more crunchy amazing pizza, and not microwaved like franchises. 5) it's open late, so late night munchies are covered, and it's much better than crappy fast food. Love. Love. Love. read more

A small little takeout place with big time pizza! All of their food is divine! Give them a try and you won't be disappointed!

I tried to order a pizza twice, and both times my call was answered by an employee who was either high or drunk. I understand that my order was late night, but I heard every conversation in the background during each call, and I got hung up on during my first call. I work in the service industry and disapprove of how their late night business is being handled. read more

Called to order pizza. Managed to get my phone number wrong but card information right while I waited out front. Called back said it was being redelivered while I stood outside in 45* weather shirtless for 30 minutes for them not to even show. HORRIBLE CUSTOMER SERVICE. read more

We got a pepperoni with bbq sauce. And a sandwich of which with a name I do not recall. We stepped in a little before 2am and the line was out the door. If you're from out of town and are looking for some late night pizza, go here. Period. Thanks for the great food Fratelli's expect a like on your Facebook as your pizza box requests! read more

In the GR for a concert. Stopped in here after for some grub before heading back home and the ZA was delish! Got 2 slices ( Pep & Chz) and some parm bread sticks. Cheesy and lightly greasy (which I love) and fresh all for $7! Only con was the long hold when attempting to call ahead. I say jut go in, its quicker if you just want to pick up some slices. If you want to place an order for more, the hold may be a while in the later hours. read more

An absolute train wreck. I arrived at the pick up time and was told it'd be 5 minutes. Not a problem, 10 minutes pass and I ask about my order, a lady tells me 3 minutes and it should be ready, so I continue waiting. The whole kitchen looks hectic and unorganized. The employees are now ignoring me at the counter and eventually tell me they have "lost" my pizza. How do you lose a whole pizza in a pizza restaurant? Over a half hour of waiting in store they finally give me my food. I will never return. read more

Until recently, I had only had this pizza while drunk. Having it sober made me appreciate it even more.

Pizza is decent, but I can't believe anyone uses styrofoam anymore. Their disregard of the environment was shocking - like stepping straight back in time. I won't visit again - there are too many good places in town to give my money to a place like this. read more

Full disclosure: I have only eaten their pizza at night, usually after 10pm. I'm sure the pizza is equally good in the light of day, but this late night hotspot is a favorite of mine when I find myself on the West Side, usually at one of the Bridge Street bars. Sold by the slice, or when you and 9 friends need nourishment, by the whole pie. They have a rotating selection of pizzas' available when you stop in but if you have the time, they will make yours to order. I have never been disapointed with their sausage or pepperoni slices. There is a small, clean, well-lit eatery inside but typically you'll find people spilled out onto the sidewalk, munching down. read more

If I could give 0 stars I would. First impressions are everything. I ordered pizza and breadsticks for delivery to Teasers Bar and Grille and was told it would be 45 mins. After an hour and a half, starving to death and a type 1 diabetic girlfriend ready to keel over, I decided I would call and complain. I was told that it was delivered and paid for. I said that I hadn't received any food and hadn't given anyone any money. The rude girl on the phone said that the driver was given $40 for $21 in food. They never asked for my name on the phone and the driver didn't step into the bar. Obviously with no name and someone offering you $40 for a $20 order, the driver is gonna take it, but shouldn't to be a little suspicious? They said they could redo the order but it would be another 45 mins. I said no thanks and hung up. I will never order from you guys again. read more

They gave me poor service more than once. The last straw was a hair in my pizza. When I called to complain, they complained about me to the others in the restaurant while I was on the line still able to hear. read more

We were staying downtown GR & looking for a non-chain pizza place that would deliver after 10pm. They told us it would be an hour, but the guy came within 20min - and directly to our hotel room! We had the meat lovers pizza . It was pretty good - especially the ham. But the bread rolls/knots were my favorite! Loved to dip every single one of them in the parmesan & oil/butter sauce. read more

Their breadsticks. OMG their breadsticks. How did I forget to mention these little parmesany bites of joy? Try them. They're super cheap, and they'll make you really happy. read more

Enzo, the owner deserves your business! He is a man that treats his customers with respect and builds relationships with those he serves. I went in to the fratelli's walk up (which is amazing by the way) at midnight tonight during the busy period and asked if there were any options for dairy free. Not only did he say yes, but he made the pizza himself and gave it to me cost free because "I'm a loyal customer". He is amazing and his staff makes a wonderful pizza (both normal and dairy free). Absolutely the best pizza in the city! Best customer service we have received in GR! read more

We always like to support local businesses, and we had high hopes for Fratelli's. Let us start by saying this pizza isn't terrible. If it's this or a "fast food" chain like Dominoes, pick Fratelli's. But there were aspects of our order that we found disappointing. First, we ordered a mushroom pizza. We like our pizza on the golden brown side, but this pizza was undercooked by anyone's standards. There was a layer of raw dough between the bottom of the crust and the toppings. Speaking of toppings, we were surprised and dismayed to discover the mushrooms were canned - something you don't see on better pizza these days. Even for canned mushrooms, these were gross. They were cut very thick which emphasized the canned taste in an unpleasant way. The sauce was headed in the right direction and could be really improved with better quality ingredients. Right now it's flavored by what appears to be "parmesan" cheese of the shaky can variety, which lends the sauce an off, processed flavor. In addition to our pizza, we ordered bread sticks, which are actually fun little doughnut-hole sized single bites. They are soft and actually really good. Our only complaint is that they were swimming in a standing half-inch of butter, and they really didn't need to be. $13 for a 12" pizza and breadsticks isn't bad, but unless Fratelli's makes improvements to their quality and freshness, we don't see ourselves becoming regulars. read more

Here's my criteria for late night pizza joints: Hot pie and good service. Living right down the road from Fratelli's, I had been hooked on Geno's and had unpleasant experiences with Bridge Street Pizza. After a co-worker or two recommended it, we gave it a shot 3 times over the last couple months. My girlfriend and I ordered pizza, usually late night, starting with the Chicago style, then a regular crust, and finally last week the thin crust, all for delivery. The pie was delivered hot, the ingredients were fresh. The price was good. The pizza was delicious. At 2:30 in the morning, in Grand Rapids. read more

Loved there pizza and bread sticks which were actually balls and were so yummy and had a big serving....

The calzones are to die for and the pizza is GREAT. The calzones are huge, full of good quality toppings and enough to feed two people. The cheese bread is yummy too. Haven't tried anything else yet but I will! read more

In from out of town and thought based on the reviews we figured we would be pleased with our order. Unfortunately we were wrong. Our order consisted of bbq chicken and bacon pizza(well done/extra crispy), spicy supreme(no tomatoes), 10 boneless wings, and 10 traditional wings. After waiting for an hour the bbq chicken and bacon was undercooked, the supreme pizza had tomatoes and was not cut, and we got all traditional wings which were soggy. Normally wouldn't write a bad review but when every aspect of the order is wrong how can you not. The flavors are good just unfortunate nothing was cooked properly. Would not recommend or return. read more

Really great customer service and AWESOME food. Owner is wonderful and would recommend pizza and pasta to anyone!!!

The service here is outstanding whether you are grabbing a late night slice or ordering delivery. One of my favorite pizza spots and who doesn't love the west side?! read more

If you are in town looking for a great pizza, you have to try Fratelli's. Their crust is perfectly chewy , not greasy, or too thick or thin. The sauce is homemade and the right amount of ingredients is added to the top. The "bread sticks" are swimming in olive oil and Parmesan cheese just the way they should be. They have been around for ever and I think the only reason their stars are low is that the customers "regulars" aren't yelp friendly yet! Give them a try and yelp about it please!! read more

Grew up on Chicago Mom n Pop pizza. (Not Deep Dish Chicago Tourist pizza) Best pizza since leaving Chicago. I only eat at a handful of Michigan pizza joints. No Caesar's, Marco's, Hungry Howie's, Jet's, or local eateries with pizza, subs, taco, burger menus, etc. All use frozen minced toppings and that sugar filled fluffy white bread crust. (nasty Junk). Fratelli's is authentic homemade flavor with real fresh toppings on a real pizza crust. This is the only pizza I've had in GR so I can't make any comparisons. But if you want a damn good pizza, Fratelli's is a must try. Great job Fratelli's. read more

Favorite pizza in town. The Chicago style is awesome. The breadsticks are one of the least healthy things I have ever seen but they are amazing and highly recommended. read more

No desire to eat out so we stopped in Fratelli's for a pizza and salad to take home. Pizza was fantastic, crust done just right. Antipasto was OK, heavy on the ice berg lettuce and mozzarella cheese. read more

I'm usually such a fan of fratellis pizza but last night completely changed my mind. I had pizza, pasta ( add broccoli) and wings delivered for my boyfriend and I. The pizza was cold and burnt when we got it, which sucked because we wanted to put it in the oven to heat it up but the pizza was already burnt around the edges and the cheese was no longer goey just tough to eat. The pasta was fettuccini and had 2 pieces of broccoli in it and the sauce tasted very processed and canned. Definitely not home made. The wings were ok, but also cold. read more

Very Rude Women ... I am new to area and didn't know they only deliver downtown. Being an Amante she must not be Sicilian lol. Will have to venture down one day in hopes the pizza is still the same ... better then the service ,). Hopefully i can add some stars read more

Excellent pizza and breadstix!! We ordered late night delivery while staying at the Holiday Inn and they delivered quick and food was hot and awesome. Leftovers for the next day too. Yum! Cannot wait to order again. read more

Called and ordered a pizza late at night but it was never delivered.... Never received a notice that my order was cancelled. Horrible service. No idea how the pizza is because I never had a chance to try it read more

Quick delivery! Was surprised their bread sticks are actually bread balls! Really good, will order again!

Best pizza ever. The sauce is sweet and delicious and they are never stingy with the cheese. I live in Allendale but since I discovered them I've had to stop by at LEAST once a week, if not more. They have an extra, extra large pizza too, a 24 inch, which is HUGE. I'm talkin you could feed a small crowd of people with the drunchies. The employees are super nice as well, and have actually learned my name (which is mildly embarrassing but hey, the food's amazing). Fratelli's is my personal favorite go-to for comfort food, by far. read more

I'm italian and I can say that pizza is great!!! Very good mozzarella, very good tomato sauce, if you want a great pizza in Grand Rapids, you can find it at "Fratelli's pizzeria". Everyone is very kind and also the delivery is efficient. A suggestion: pizza with ham and mushrooms, so italian and so good! read more

Rude as He$& customer service. I was trying to be a nice boyfriend and order wings for my girlfriend. I live in Chicago and she was at work. She was obviously busy so she couldn't place the order herself over the phone, plus I wanted to be he good boyfriend and do it for her. They wouldn't let me place the order! I couldn't place it, pre pay, nothing! They literally lost out of business because of their rude arrogant service. Eating trash off the street would be a better option than going to this place. What a sh&tho$e!! Learn how to run a business. read more

This pizza is good, but I definitely feel that a large 16-inch 1 topping pizza should taste better for $15.75. The crust isn't anything special and I feel like I could make one as good at home. There is better pizza out there for less money. read more

Best pizza I have had in GR. Chicagoan who spends tons of time in GR. Now I finally have a spot for great pizza (get them to cut your pizza into squares)! Oh, and order it well done so the cheese is a bit brown up on top! read more

They forgot my coke and overcharged me two bux with no drink thanks I'm thirsty and I paid for that tried calling and no answer would like a refund and now my foods cold. read more

Great spot to get slices all day long. Staff always seems in a pleasant mood as well. Pizza is good and seems like all the ingredients are fresh. read more

The first time we ordered a pizza it was one of the huge 24 inch ones (my husband just had to have it!), we ordered around 8 and it took 2 hours to deliver! Ridiculous by any delivery standard (and this was a week night). But the amount of toppings was awesome and the pizza was so good we didn't mind eating it all week. We ordered a second time and went with a regular 16 inch and 'bread sticks'. The delivery time was much better but the amount of toppings was pathetic this time, I felt so jipped, but the bread sticks were sooo good we said we'd give it another go. This time we ordered the 24 inch yet again, hoping the amount of toppings would be remedied, and while it wasn't as bad as the second time it was no where near the first. Defeated and deflated my husband and I decided one more try with a 14 inch, and of course the awesome bread sticks, even asking on the phone to make sure there was plenty of broccoli (my favorite) and lo and behold when we opened the box, skimped again on toppings. It's to bad we're going to have to pour our staple pizza money into some place else, Fratelli's had promise. read more

I really enjoy this lil pizza shop!!! Wonderful selection of different pizzas do choose from to build your own at a reasonable price. They have a few other non Italian choices on the menu as well. Pick up or delivery. read more