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    Fratzel Plumbing

    3.7 (3 reviews)
    Closed 7:00 am - 5:00 pm

    Services - Fratzel Plumbing

    Plumbing inspection

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    Bright Side Plumbing

    Bright Side Plumbing

    4.5
    (28 reviews)

    Have used their services twice now. Company is great and no hard upselling and good price points…read morecompared to their competitors. Have worked with Nick both times. He is fantastic explains everything and does great work. Will use again when more plumbing needs arise.

    Updating this review to share that the sump pump installed by Bright Side last year failed at the…read moreworst moment during a torrential downpour while my husband was out of town (enter facepalm here). I was convinced it was broken and called Bright Side once I had the flooding under control in the basement. I can't understate how impressed I was with them from the phone call to the plumber showing up later that afternoon. First of all the person on the phone was so kind, told me I was still under warranty, and assured me that they'd have someone out that day to take a look and fix it. The plumber arrived on time, listed to my whole sad story about the basement and the pump, and figured out the issue within a few minutes. He fixed the pump, assured me it should last a long time with the fix, took a look at our other pump, talked me through what had happened, sent me some estimates on things we could do to improve our set up, and was out the door within a reasonable amount of time. The things I loved was how low pressure it all was and how friendly he was. Other plumbers would have upsold me and likely made me feel pressure to purchase something else. I really appreciated that they came out day of, stood by their warranty with no questions, fixed it, and was honest about the situation, giving us options but no hard sell. This is the kind of service that will keep us as customers. It's always hard to know if a company is good after one visit, but this being our second, and on a call when something bad had happened I would not hesitate to recommend them to others. This appears to be a very good locally run business, and they'll have us as customers for the foreseeable future.

    Mission Plumbing, Heating & Cooling

    Mission Plumbing, Heating & Cooling

    2.9
    (89 reviews)

    If you're considering Mission Plumbing for a major plumbing project, my advice is simple: don't…read moreexpect communication, scheduling, or project management to be their strong suit. Our project involved replacing deteriorated cast iron drain piping beneath our kitchen and basement. The plumbing work appears to have been completed correctly, but getting there was one of the most frustrating contractor experiences we've had. The problems started on day one. I took a day off work because our project was scheduled to begin that morning. Instead, we were told the necessary equipment wasn't available, so the work had to be postponed. While disappointing, I understood that things happen and agreed to reschedule. Unfortunately, that set the tone for the rest of the project. Appointments were repeatedly delayed or rescheduled. Crews arrived hours after their scheduled arrival window without anyone calling to let us know. Several times we had to contact Mission ourselves just to find out if anyone was actually coming. We received different explanations from different people, and there never seemed to be clear communication between the office, management, and the field crews. The estimate created another major source of frustration. The original proposal left us with a different understanding of what work would actually be performed. Once excavation began, additional problems were discovered, and we completely understood that additional work and additional cost might be necessary. That wasn't our concern. Our concern was that the revised estimate was so vague that we still couldn't get a clear explanation of exactly what work we were paying for. When you're approving thousands of dollars in additional work, the scope should be clearly documented and easy to understand. Throughout the project, it felt like we were managing the job instead of the company. My husband and I found ourselves coordinating between the office, management, and the field crew just to understand the schedule, clarify the scope of work, and keep the project moving. That should never be the customer's responsibility. The repeated scheduling issues also caused significant disruption to our daily lives. We repeatedly adjusted our schedules and prepared our home for crews that either arrived hours late or didn't arrive when expected. The uncertainty made an already stressful plumbing project much more frustrating than it needed to be. To the company's credit, management eventually became involved, apologized for the experience, and made a significant adjustment to our final bill after determining that part of the originally proposed work was no longer necessary. We appreciated that because it was the right thing to do. I also want to point out that every employee who came to our home was courteous and respectful. My criticism is not directed at the technicians themselves. It is directed at the company's communication, scheduling, estimating process, and project management. No customer should have to repeatedly call to find out where the crew is, receive conflicting information from different employees, or involve multiple people just to get a project completed. The plumbing work appears to have been completed correctly, and the efforts made at the end of the project to resolve our concerns are the reason this is a three-star review instead of two. Mission Plumbing has good employees. The company simply needs better communication, better scheduling, clearer estimates, and better coordination. If those areas improve, I believe the overall customer experience would improve dramatically.

    I called for the $20. AC tuneup. 2 men, 2 vehicles showed up. Strange, one was an estimator. Found…read morelot's of faults with the furnace. Outside, the tech told me the connections were stripped so he couldn't measure freon content. TWICE. They urged immediate replacement of both units as well as the hot water heater. After they left, I had no freon in my system that was working when they arrived. I had a 2nd opinion provider visit that conferred no freon and showed me the connections were perfect. Mission lied to my face TWICE! I will never use Mission again. They had a great reputation until a conglomerate bought them out. I wish I could give them a zero rating.

    Ace's Rooter & Plumbing

    Ace's Rooter & Plumbing

    4.9
    (386 reviews)

    SEARCH NO FURTHER! We had the greatest experience tonight with a late-night emergency main line…read moreservice call! Nothing worse than getting ready for bed, to find all the drains in the house are backing up. Time to call around... I first called one of the well-known plumbers you hear on the radio, and was surprised to learn there was a $99 +$265 emergency call out charge (a total of $364 before any repairs are even made!), and a 2-hour response tj. I came here to Yelp, and found Mike with Ace's Plumbing... most 5-Star reviews in the area. I called just before 9PM and Mike answered, said he'd be right over (though he was getting ready for bead as well when I called!). He was at my house within 15 minutes, diagnosed the issue within 5 minutes, and was soon running a snake down the main line! Was a total of 30 minutes and the job was done! So glad we searched Yelp and found Ace's! In the end, it cost us LESS THAN HALF of what the other guy wanted just to show up (not to mention a 2-hour response time). Thanks again Mike, you saved the day and saved us a ton of money!!!

    I called Ace's Rooter for a clogged drain in my basement floor. Mike was fast to respond and…read moreactually came 30 minutes earlier than stated. The clogged drain was backing up in my basement about 3 feet diameter. It was a 15-20 foot line that ran toward the main line. The water went down the next day when Mike arrived. Mike said if he has to clean out the main line that would be 575, but he would clean out the small line for free. Mike put the camera down the small line which had a handful of small fingerlie type branches in there which shouldn't be. Mike said the pipe was bad and really needed to be replaced. He checked the mainline while I was upstairs turning on water for him. When i came back down stairs he said he already ran the camera down the main line and it was fine. I asked him to show me with his camera because I had just bought the house a few years ago and the house inspector showed me where there were a few branches at the end of the line that would need to be cleaned out eventually. Mike ran the camera again and there was sitting water at the end. He said he could clean out the lines but that would be 575+220 after he just told me he would do the small line for free. I then asked him for a rough estimate on replacing the small line. He got on the phone with his concrete buddy and was whispering in the corner on the phone. Comes back and gives me a quote of 9700.00. I ended up only having him clear out the small line and he ended up charging me 575.00. This guy does a bait and switch on his pricing, so I would get everything in writing on how much it costs before he does any work. I won't be using him again. He gets a 3 for his quick response and that's all. His pricing a 1. His integrity a 0.

    Just Plumbing of KS

    Just Plumbing of KS

    4.7
    (14 reviews)

    Alas, the polar-geddon arrived, and I thought I was surely sunk, with frozen pipes here, and a…read morehusband in a land far, far away (okay 2 hours, but might as well been Hoth...wait, maybe THIS was Hoth?? BRRRR! Anyway....) I quickly turned to Yelp, and after seeing a few 5 star reviews, including 2 by people I know (that's why Yelp works, y'all!) and trust, I gave him a call late yesterday afternoon. He was awesome and also tried to help me resolve the issue on my own. I gave it a try, and before I could cry this morning at my complete and utter fail, he called bright and early to see if I needed him to come over! :) ROCK ON! He was here right on time, took his boots off (no booties, just socks!) to keep our floors clean, super friendly and had my stubborn frozen pipes thawed and the problem identified and solved in under an hour! As if that wasn't awesome enough....COME ON DOWN! The PRICE was RIGHT! (yeah, that's right, it's Bob Barker time). Bob Fickel is just plain awesome, and his assistant Blake was pretty nice too. Bob's my favorite plumber, even over James Denton (don't ask, or else I'll tell you). (Not to mention, it turns out that I know his niece in a galaxy far far away (western Kansas) but I didn't realize that until he was on his way out. Small town for the WIN!!) Yeah, I did just reference Star Wars and a game show in the same review. You're welcome. PS: This is the perfect review for my 300th review on Yelpdom!! PPS: The one-star review? Take it with one grain of salt.

    Bob is my hero. Seriously, he reminds me of my dad. He's probably the most honest, reasonable…read moreplumber/handyman/service provider I've ever worked with. I'm assuming part of the reason he can offer such affordable rates is because he's a little old school - no website, he doesn't "do email" or take credit cards. But you can call him on a Sunday, and if he's available, he'll come right out. No after hours or emergency fees like most companies charge. My house in Roeland Park has renters, so before I found Bob - thanks to Yelp!! - it was a challenge fixing any plumbing issues from Denver. Other plumbing companies charged me $125 just to "look at the problem". It was ridiculous. Bob will only do the work that's necessary and even throws in great advice or tools to help you maintain your house. (I have tree roots that get in the pipes, so Bob just gave my renters some liquid to pour down the drain every quarter and kill the tree roots). I can't say enough good things about Bob. His business can't handle major plumbing issues, but if he can't fix the problem, he will refer you to someone who will fix the problem - for 1/2 the price (or less) of every other KC company I've contacted. He is fantastic!! If you need a plumber, save yourself some time and money, and call Bob.

    Fratzel Plumbing - plumbing - Updated August 2026

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