Wherein Williams paint is great if you're a contractor, but as a DYI store not so much. A few weeks…read moreback I purchased paint for a project and the customer service rep informed me about the 40% off sale they were having today 24April26. He created an account for me and informed me that as a member of the armed forces I get an additional 15% off, confirming this I ask to verify that in addition to the 40% off sale the 15% can be applied and he said sure can. Now either the rep wasn't sure of it or if it is a store by store case not sure. I arrived at this location and learn that one they can't see my account as its only at the I signed up at, makes no sense how a store this big cannot see my account regardless where it was set up at! Now obviously what was said to me at one store and said here are two different things. And I had to pick between one or the other discounts. No-brainer 40% off would be the right way to go. However, the price tag they came with a 5 gallon and a 1 gallon can of paint is ridiculous at this place for a DY project. I should have went to Home Depot or Lowe's where I've could've gotten the same quality paint and a much cheaper price. In other words what I'm saying is you're paying for the name on the can versus paying for something that's a lot cheaper for the same quality elsewhere. I will say this this is the last time I will shop at Sherman Williams as the price tag is not worth any project I have to do. To put it in perspective the 5 gallon can of paint I bought today was close to $300 and the 1 gallon can after a discount was $60. For the same paint semi gloss I can buy for under $200 for the 5 gallon K and under $50 for the 1 gallon can. You should be ashamed for charging so much money for non-contractor customers.

Came in looking for paint. I showed them the code from a photo of a bucket I took. They only sell…read morethat particular paint in a full bucket versus a sampler size I was looking for. I asked if they sold anything else close to that color and they sold me a smaller quart sized sampler. I took it home and the color is noticeably brighter so the touch up I needed for a room looks off. Next time I should bring a paint chip sample. I can still use their paint for another room if I need a touch up as it looks close in color. But looks like I will need another trip to the paint store in the future to get the right color for the room I need a touch up on.

I came here to get patch and paint materials for our house. They had everything we needed in one…read moreshop from, brushes, to patch materials. Skylar, the customer representative was super helpful and knowledgeable about the various types of paint. I was able to get everything I needed. The prices were very reasonable and I loved they had a sale going on. I will use this shop for all my painting needs. Super convenient.

Sherman-Williams Paint Store Midland Road Poway…read more Buying the right color, quality and quantity when purchasing the finest paint on the market can be at times difficult, disappointing, frustrating and sometimes expensive especially if you're not happy with the final outcome... but if you find a store with knowledgeable personnel that truly care about their customers and do everything possible to ensure you have a world class experience from selection through application, and are treated like family, you will never go anywhere else... Love the Poway Sherman-Williams Paint Store because of Store Associates like Justin Guay and Store Manager Alan Olvera. Justin understands how important it is to first understand the customer's expectations, requirements and what success looks like. He has learned to ask probing questions, identifies and addresses all concerns and then working with his customers, provides options that satisfies your needs with the perfect paint selection. Finding individuals that truly care about their customers and provide service that will raise your expectations on a wonderful paint purchasing experience is rare these days, so stop by Poway Sherman-Williams and meet Justin and Alan for your "best ever" customer experience! Jseraz

Joe was excelent. Listen to what i was looking for and created the perfect color…read more Great job Joe

I have been coming to this store for the past few years and the service from Robert is always…read morefriendly and professional. The store also has a nice selection of paint colors and accessories. I value the honesty and recommendation for all my home projects. I will continue coming to this store and always recommend to my friends and family.

I have been a loyal customer of International Bath and Tile for over 25 years, and they continue to…read moreexceed my expectations every time. They originally helped me design and complete 7 bathrooms in my custom home in La Jolla, and most recently I returned again for another bathroom remodel. Their product selection is exceptional, beautiful, high-quality, and thoughtfully curated. What truly keeps me coming back, though, is the outstanding service. Working with Lorin has always been an absolute pleasure. Lorin is knowledgeable, professional, patient, and genuinely invested in helping bring each project to life. After decades of working with them on multiple projects, I can confidently say International Bath and Tile consistently delivers both quality products and excellent customer care. I highly recommend them to anyone planning a remodel or new construction project.

If I could give a zero for this review, I would. This is the worst experience that I have ever had…read morewith a vendor. We worked with Jerry. He kept telling us that he would give us a good price. He did the exact opposite. He jacked up the prices unbelievably and when we did need to return something, he made it impossible to return it saying that there was a 35% restocking fee and that we would need to pay for shipping to send it back. The item was a linear drain for the shower and he sold it to us for $1,000. I looked up the prices when we decided that it wouldn't work and most vendors sold the same linear drain for half the price. He never told us how difficult it is to work with glass tiles and how easily they shatter and crack. He never told us that we shouldn't use glass tiles in small spaces. We should have received a discount because we were working with a builder. We could have received a different discount because my husband is a veteran. We might have even been eligible for a discount because we are senior citizens. He kept telling us that time was of the essence because prices were going up every day. At least we didn't fall under that pressure to buy quickly. I live in a highrise of 385 units. Many of my friends and acquaintances were interested in hearing about our bathroom renovation. When we tell the stories about what we went through for the remodel they now know from whom they should not buy any supplies.

Kesone was amazing. She went above and beyond. It was like having a personal designer in my corner…read more She was so kind and helpful. She has a great eye for color and style. Shout out to Kesone. I will be forever grateful to her. She made a stressful remodel much less stressful. Hope she is recognized by the company. Lori was helpful and kind too when Kesone wasn't available. Shout out to her too.

Special thanks to Laurie Pawlack for her patience and design expertise with both our guest and…read moreprimary bathrooms. We were really stuck on the backsplash and she was wonderful helping us find the perfect design as material...

We recently had to contact Ben, who was our rep at Reece, to replace a faucet and drain that are…read morelifetime guaranteed. We had problems before with this faucet in particular so there was a record of the problem that has persisted. Because of Ben's due diligence and wanting to keep the customer happy, he pursued this with phone calls and emails with several people involved with this particular company. The final resolution is we are receiving a new faucet and drain. We are so thrilled that we had Ben as our advocate. We did not have to get involved with the actual company. Reece is a great company and Ben is absolutely the best. Thank you, Ben!!

I went to Reece Bath & Kitchen with my designer, and from the start I felt pushed hard to only shop…read morethere. It made me wonder why, so I called to ask a simple, reasonable question: does my designer receive a commission? I spoke with Ben, who told me no, but then immediately went and told my designer that I'd called worried about a "kickback," which is absolutely untrue. That alone was unprofessional and unnecessary. Ben also promised to email me more budget-friendly options. He never followed through, likely because of his relationship with my designer. Instead of helping the actual paying customer, he protected his connection. Overall, it was a frustrating and disappointing experience. I could have easily gone to Reece on my own since their staff is usually knowledgeable and helpful, but this experience felt biased, unprofessional, and definitely not customer-focused.

Wow, I'm the first to review…read more... My neighbor works at an auto-body repair shop and he told me to buy the paint and supplies for my car here. I am painting the replacement parts I got from the junkyard for my 1997 Saturn so if it doesn't come out perfect I'm not too worried. I have never done this before so I had a lot of question about how to apply the paint and clean up etc. I purchased 1 quart of paint and 1 quart of Clear coat and the related chemicals for $180. They were very helpful and threw in some basic supplies like cups, mixing sticks and cone filters, etc. The quotes from body shops was close to $1000! Also, their sand paper is less expensive than home depot! The store is small but well organized and it is located on the main road with all the dealerships "mile of cars".

I started a project to paint my bass guitar and heard that some people use automotive paint…read more Picked out a custom color and was able to get a bottle of high quality spray paint in that exact color. Thomas and Jose were super helpful and gave me some tips to try to get the best results. Good shop.

my office needed a new kitchen counter and cabinets. Picasso had beautiful counters and gray…read more cabinets with self closing pulls. Frank also told us where to buy drawer pulls with lots of selections and low prices. They finished the job in two days.

No project at home is too small to think that things won't go wrong - because inevitably, things…read moredo! We "thought" we had selected the Crema Marfil granite counter tops that we wanted to accompany a shower that we recently re-did but when it came in, it looked nothing like the sample we had seen a few short weeks before. Sure enough, it wasn't. Our subcontractor cut the wrong piece and either tried to pass it off as Crema Marfil or he really didn't know what Crema Marfil was supposed to look like. Our General Contractor (who was fantastic btw) suggested that we start looking at stone in the area to see what was available and to confirm if we still liked the Crema Marfil. One of the vendors that he asked us to check out was Picasso which specializes in pre-fabricated granite countertops. Since our needs were straight forward, we just needed to find a stone that matched our flooring and crema marfil tile that we just installed in a nearby shower. The choices here were great and very easy to rule out the one's we didn't like and focus on the one's we did. We found two slabs that we really liked and with Ricki and Jimmy's help, we were able to select the one that we ultimately wanted to purchase. Once you select a slab, they won't let you pull it out unless it is paid for in full. They will help you flip through to choose a pattern that best suits your needs but they will not pull it out completely for you to look at. This is completely understandable because if the piece breaks, it's ruined. The less they handle, the less of a chance they get damaged. The piece we selected was the Colonial Cream and we could not be happier. The granite was finally installed just yesterday and it looks fantastic. We are more than pleased with our choice. The best thing - we paid less in fabrication costs because most of the work was already done. Score! A huge shout out to Jimmy and Ricki for providing excellent customer service while we were there. We will be back when we are ready to tackle other projects in the house. Can't wait!