I love our Ace Hardware Downtown San Diego I can go in there and get the best welcome and service…read more We come here all the time. They have everything! Today I had great service from Jacob (I may have spelling wrong). He helped me out with a ridiculous request. It was for Sand and he was so professional regarding a small purchase but he helped out! They have everything in ACE hardware stores. Thank you! BTW once you go there they send coupons and I used one today it was awesome! Thank you ACE you're the best!

These guys are always super friendly and helpful! Every time I visit this Ace store I am always…read moregreeted with a great employee. Keep up the great work! I love coming to this place!

This Ace is the cleanest, most aesthetic hardware store I've ever been to. It looks small from the…read moreoutside, but don't let that fool you... this store has THREE levels. I was so pleasantly surprised by their selection of products, especially since I was looking for random items for my new apartment. The employees were helpful, knowledgeable, and looked like they genuinely loved working there, which was such a joy to see. I've returned to this shop way too often, and my wallet hates me for it. This location relies heavily on paid street parking, though there is a small customer lot behind the shop. A trip to this Ace is very worth the $2 I paid for parking.

I had been at a Mother's Day Brunch not far, at Mr. A's Restanrant, , when I stopped into Ace…read moreHardware, in Hillcrest, after the Mother's Day brunch, to buy a royal blue nine-foot diameter canvas patio umbrella to use at a mosaic table in the rear garden of my house. I had called earlier, and the woman was very helpful on the telephone. When I arrived, she assisted me with my purchase, as did a man, she and even carried the umbrella all the way to my car and put it in the back seat of my car, which was parked in one of the several handicapped parking spaces located just behind Ace Hardware. All in all my experience was totally seemless.

Village Hardware is a throwback worthy of visiting ................ You can't find the old style of…read morehardware store any more with variety and the ability to buy a few pieces of what you need. While on this visit, an employee actually asked me if I needed assistance - and meant it! You have to check out my pics of their nuts and bolts. As a DIYer, I was in heaven. I was looking in bins, just because. They had fasteners, I hadn't seen before, but now I know they exist when I need that certain something in a particularly hard project. The open stock round bins brought a smile on my face as I remembered those bins as a kid going with my grandfather to the hardware store. Alas it was a trip down memory lane, but a modern day open stock hardware island.

I've shopped at this hardware store purely for convenience, but after repeatedly witnessing how the…read moreowner treats his staff, I will no longer be returning. On multiple visits, I've seen employees--often teenagers--spoken to in a demeaning and belittling way. During my most recent visit, I asked an employee a simple question. He went to confirm the answer with the owner and was immediately talked down to. After hearing this, I approached the owner directly to ask the same question myself and unfortunately received the same condescending attitude. It's also worth noting that there are no prices listed on items, which makes shopping unnecessarily frustrating, and if you need to return anything--unused or opened--good luck. It's disappointing to see workers treated this way, and it explains why there seems to be constant staff turnover. Customer service starts with how employees are respected, and sadly, that's lacking here. Despite the longer commute, I'll be taking my business to the other hardware store on the island moving forward.

It's time for this place to go away. Their service is slow and inattentive, product mix is…read moreincredibly limited and prices are double than what you pay at a big box. Stopped by this morning for 3 items. They only had 1 of the 3 things I needed. Then it took me 10 minutes to checkout because there was only 1 person at the checkout counter, who left to walk out back to help another customer. Meanwhile there are at least 3 to 4 other workers standing around playing grab ass. In retail you need to win on: Price, product or customer service. If you have none of this to offer it's probably time to close your business!

Charming store, has an "old school" vibe. Customer service is outstanding. And you never know what…read moreyou might find. I've been going there for 45 years.

Went here to buy supplies to fasten a rack on my bike. Wandered around for 2 mins, lost as a…read morenewborn pup, and Reuben at the front desk asked if I needed any help. Told him what I was trying to do and he took me to two metal clamping options to fasten the rack on the bike and even went out to the front to see how they would worked. He gave me tools and cut rubber lining to secure the clamps on the bike and we did it all right in the front of the shop. HUGE help! Thank you again Reuben! Incredible service and I love the newly installed rack!!

Last minute as we were packing for our camping trip, we needed some help. Called them on the phone…read morefor some camping propane. They found the exact thing I was looking for & had it saved in the front for my friend to pick up. Our camping trip went off w/out a hitch & we left on time! Love this hardware store !! Friendly staff making life easy for us! Thank you!

Looked for a specific product I needed for a job, the BIG BOX STORES didn't have it but ACE did…read more Showed one in stock, went there- and yes, it was there! Value is in the eye of the purchaser-they had iron think it was a great value. Nice staff, clean & well played out store.

San Carlos is wonderful business with knowledgeable friendly employees. They provide great serviceread more

I've been a loyal customer of Ace Hardware Pacific Beach for over ten years, and today's experience…read moreis the reason I'll be a customer for life--thanks entirely to Kevin and Jeremy. I came in needing help with a garbage disposal, and Kevin and Jeremy went above and beyond in every way. They were incredibly knowledgeable, patient, and generous with their time, making sure I fully understood my options and left with exactly what I needed. Without their help, I truly would have been lost. Their professionalism, problem-solving, and genuine commitment to customer service are exceptional and deserve recognition. This is the kind of experience that sets Ace Hardware Pacific Beach apart. Huge thanks to Kevin and Jeremy for delivering A++++ service. If you're shopping at Ace Hardware PB, do yourself a favor and ask for them--you won't find better help anywhere else. Thanks again, Harry

I was so impressed by the nuts & bolts customer service! The section is vast - walls and walls of…read moredrawers. You can buy only what you need instead of buying a whole pack. A very kind employee helped fit our toddler bike for a replacement nut. Several were the right size but didn't screw on quite right--something I would have never known buying a pack somewhere like HD. The employee helped me find the right fit and put it nice and tight on the bike for us. Thank you!! There is a free 30 minute spot out front that has been open every time I've come.

I was looking for some cabinet hardware that was not in the regular big box stores. I found San…read moreDiego Hardware and drove to this place and they have all types and everything you will need to repair or upgrade what your projects require and lots mor. that's just their products the have. The hire some of the best quality staff and they know their inventory. I was there with my Grandchildren and they are active and a handfu. Lisa not only help me find the right parts she also brought out some coloring activities for theme and kept them busy while her and Anthony got me in and out without a proble. Thank you for the great service and providing the extra attention to help me get it done. great place but for me the attention and services was great. I will be looking to upgrade my old house with the products they have and good qualit. Thank You. your customer Mario Armas.

Needed some casement window parts, no only did they have them in stock, the sales lady JJ was…read moreexcellent helping find the parts we needed. She was very knowledgeable and professional, all this with a big smile on her face. Best customer service I've had in years, I highly recommend this store and be sure to ask for JJ she will take care of you quickly and professional. They carry lots of parts and hardware and the store well organized and spotles. No BS here just outstanding service.