I needed my battery changed on my key fob. Kevin changed…read morethe battery right then and there, no appointment, no questions asked. Excellent!!

This my favorite hardware store in San Diego! It's small, but mighty in that they almost always…read morehave what I need at very reasonable prices. The staff is always friendly, helpful and knowledgeable. Before I buy anywhere else I go here first. They are locally owned and operated, which makes me feel even better. I've been shaping here for 10+ years now and everybody feels like family at this point...almost like the Cheers of hardware stores. Thank you :)

I love our Ace Hardware Downtown San Diego I can go in there and get the best welcome and service…read more We come here all the time. They have everything! Today I had great service from Jacob (I may have spelling wrong). He helped me out with a ridiculous request. It was for Sand and he was so professional regarding a small purchase but he helped out! They have everything in ACE hardware stores. Thank you! BTW once you go there they send coupons and I used one today it was awesome! Thank you ACE you're the best!

I wanted to have a key duplicated for my roommate, but on Tuesday, May 26, 2026, at 6:40 PM, the…read moreemployee working in that section informed me that he could not assist me and would not sell me anything in the store even for a key! Without offering any explanation, and acting solely on his own whim, he forced me to leave the premises. !Please do not employ such low-caliber individuals in companies like yours!

I had been at a Mother's Day Brunch not far, at Mr. A's Restanrant, , when I stopped into Ace…read moreHardware, in Hillcrest, after the Mother's Day brunch, to buy a royal blue nine-foot diameter canvas patio umbrella to use at a mosaic table in the rear garden of my house. I had called earlier, and the woman was very helpful on the telephone. When I arrived, she assisted me with my purchase, as did a man, she and even carried the umbrella all the way to my car and put it in the back seat of my car, which was parked in one of the several handicapped parking spaces located just behind Ace Hardware. All in all my experience was totally seemless.

Recently, I headed out to find some electrical equipment because I had to change out/add a GFCI…read moreoutlet. I figured I'd go to the big box store (not Home Depot as I'm boycotting) but got diverted to Ace because of flooding. Checked them out and figured I'd do a price check by heading to the other place. Lo and behold, Ace was comparable in price and had a better selection. This wasn't the first time I went to Ace either. They beat the price for a garbage disposal by $50 just a week previous. This location is well stocked and has friendly help. They also have a bbq supply place attached that has some cool stuff. I've even bought my stocking stuffers here in the past. I highly, highly recommend this location. Parking is available in the back for those who are afraid of trying to find a spot. Great option for your hardware needs.

Village Hardware is a throwback worthy of visiting ................ You can't find the old style of…read morehardware store any more with variety and the ability to buy a few pieces of what you need. While on this visit, an employee actually asked me if I needed assistance - and meant it! You have to check out my pics of their nuts and bolts. As a DIYer, I was in heaven. I was looking in bins, just because. They had fasteners, I hadn't seen before, but now I know they exist when I need that certain something in a particularly hard project. The open stock round bins brought a smile on my face as I remembered those bins as a kid going with my grandfather to the hardware store. Alas it was a trip down memory lane, but a modern day open stock hardware island.

I've shopped at this hardware store purely for convenience, but after repeatedly witnessing how the…read moreowner treats his staff, I will no longer be returning. On multiple visits, I've seen employees--often teenagers--spoken to in a demeaning and belittling way. During my most recent visit, I asked an employee a simple question. He went to confirm the answer with the owner and was immediately talked down to. After hearing this, I approached the owner directly to ask the same question myself and unfortunately received the same condescending attitude. It's also worth noting that there are no prices listed on items, which makes shopping unnecessarily frustrating, and if you need to return anything--unused or opened--good luck. It's disappointing to see workers treated this way, and it explains why there seems to be constant staff turnover. Customer service starts with how employees are respected, and sadly, that's lacking here. Despite the longer commute, I'll be taking my business to the other hardware store on the island moving forward.

Charming store, has an "old school" vibe. Customer service is outstanding. And you never know what…read moreyou might find. I've been going there for 45 years.

It's time for this place to go away. Their service is slow and inattentive, product mix is…read moreincredibly limited and prices are double than what you pay at a big box. Stopped by this morning for 3 items. They only had 1 of the 3 things I needed. Then it took me 10 minutes to checkout because there was only 1 person at the checkout counter, who left to walk out back to help another customer. Meanwhile there are at least 3 to 4 other workers standing around playing grab ass. In retail you need to win on: Price, product or customer service. If you have none of this to offer it's probably time to close your business!

Last minute as we were packing for our camping trip, we needed some help. Called them on the phone…read morefor some camping propane. They found the exact thing I was looking for & had it saved in the front for my friend to pick up. Our camping trip went off w/out a hitch & we left on time! Love this hardware store !! Friendly staff making life easy for us! Thank you!

I had a great experience at OB hardware . I went in after a wall-hanging project went south and…read moreleft me with two big holes and no clear fix. The man who helped me was incredibly knowledgeable and kind. He asked the right questions, quickly understood the situation, and guided me to exactly what I needed. I mentioned my 87-year-old dad was visiting and I was trying to fix it before he tried to climb a ladder himself--he completely got it and made sure I left with a solid plan. They have everything you need for most projects, and it's so convenient to have a place like this right in the neighborhood. I'll definitely be back.

San Carlos is wonderful business with knowledgeable friendly employees. They provide great serviceread more

Knowledgeable, friendly and always around to assist, the women and men who work here are a real joy.read more

I've been a loyal customer of Ace Hardware Pacific Beach for over ten years, and today's experience…read moreis the reason I'll be a customer for life--thanks entirely to Kevin and Jeremy. I came in needing help with a garbage disposal, and Kevin and Jeremy went above and beyond in every way. They were incredibly knowledgeable, patient, and generous with their time, making sure I fully understood my options and left with exactly what I needed. Without their help, I truly would have been lost. Their professionalism, problem-solving, and genuine commitment to customer service are exceptional and deserve recognition. This is the kind of experience that sets Ace Hardware Pacific Beach apart. Huge thanks to Kevin and Jeremy for delivering A++++ service. If you're shopping at Ace Hardware PB, do yourself a favor and ask for them--you won't find better help anywhere else. Thanks again, Harry

Fabulous Customer Service! Their staff continued search for a solution after even I had given up…read more The focus was on solving my problem, not on making a profit.

I was looking for some cabinet hardware that was not in the regular big box stores. I found San…read moreDiego Hardware and drove to this place and they have all types and everything you will need to repair or upgrade what your projects require and lots mor. that's just their products the have. The hire some of the best quality staff and they know their inventory. I was there with my Grandchildren and they are active and a handfu. Lisa not only help me find the right parts she also brought out some coloring activities for theme and kept them busy while her and Anthony got me in and out without a proble. Thank you for the great service and providing the extra attention to help me get it done. great place but for me the attention and services was great. I will be looking to upgrade my old house with the products they have and good qualit. Thank You. your customer Mario Armas.

My son and I needed to replace hinges on some older Home Depot cabinets. I happened to remember…read morequite a few years ago finding the correct hinge at San Diego Hardware. we were greeted by Lisa who was very friendly, knowledgeable and totally familiar what I needed. She promptly filled my order and provided excellent service.

I needed to buy materials for a project I'm starting in my back yard and decided to come here…read morefirst, I was able to find everything very fast. I like that they have the big carts to transfer wood and big materials. It definitely came in handy and I was able to transport wood easily to my truck. The only thing I was not happy with is that no one asked if I needed any assistance and there were several employees at the entrance just standing around. Good thing I brought assistance with me. There was plenty of parking and close to the entrance, very convenient when buying big materials.

This Home Depot has the best staff on the planet. They seriously no stuff. even when I wanna make…read morethings that I wanna make somebody there knows what tool gadget. And the unsung hero of this particular Home Depot is there a rental department the rental department is amazing . even when it's packed, I don't have to wait that long in lines. They have plenty of checkouts to keep everything moving. The garden center is always on point and open. . Just a great happy Home Depot.