I got there expecting to pay 500+ dollars for a job (since i always paint for work). Turns out Matias helped me a LOT! he went above and beyond to help me to sign up for a pro account and went out of his way to help me load my paint!. Great service, attitude!. Thank you Matias! Great employee! 5 read more

The employees working the closing shift on February 8th closed early, at least 10 minutes before posted business hours, but who knows how much earlier they locked up. They left the OPEN light on, but locked the doors. read more

Sherwin-Williams Paint Store - Posted business hours. Closed a minimum of 10 minutes before. - Paint Stores Near Me - San Diego, California

Amazing customer service from Jordan and Joe. We have been there because we are working on our house renovation and so are there almost weekly. You cannot ask for better customer service from those gentlemen. Always ready to go the extra mile! So impressed! read more

Stop and read please, Carmel Mountain location. I've been living in this neighborhood a very long time and I don't think I've ever had a bad experience shopping until I went to the Sherwin-Williams and was verbally harassed by one of the employees (Matthias) for not putting away a paper paint sample after my purchase. If you must go to this location, I would stay clear of this guy. He's unhinged, rude and unhelpful.. I cannot believe that this establishment allows their customers to be treated badly on multiple occasions. read more

The store manager Dan is a wonderful person. He is super helpful with excellent service . I was kind of worried that my handyman who doesn't speak English and will be hard for him to pick up the paint by himself. Dan helped me to place the order and transferred it to the other store where is close to the subject property. He saved my trip and my handyman picked up with no problem. Highly recommended. Thank you Dan. Elaine read more

Sherwin-Williams Paint Store - I placed the order in Carmel Mountain and my handyman picked up in Oceanside right away. - Paint Stores Near Me - San Diego, California

Gaston did an excellent job from beginning to end with a complicated paint matching issue. He was professional and knowledgeable. Very much appreciate his attention to detail and commitment to customer service. read more

John was so helpful in picking out colors for my bathroom. Clean store, friendly service, quality paint (yes it's different then the stuff they sell at Lowe's) read more

It was my first time going into this store and first time actually getting paint for myself. I had gone to the Poway location and didn't have the best experience and when I had called La Mesa location they just acted like they were being bothered. Jordan greeted me and my father right away at this location and He had exceptional customer service. He was so patient with me with all of the questions I had and the he was so knowledgeable explaining in detail about the paints and the difference between them. I ended up taking colors home to choose and if it wasn't for him this store or Sherwin-Williams in general wouldn't have gained a new customer. I went back purchasing four gallons of different colors and when I went back for the second time he greeted us the exact same way despite how busy he was taking care of other happy customers in the store. Bravo! And thank you Jordan for everything. read more

We've been to this location multiple times and each time the staff was very helpful and attentive. This week we were there to decide between complimentary colors and appropriate sheens and Jordan was very patient and explained things very clearly. He was also helpful in advising us to get smaller paint samples than a quart; an option which I wasn't aware of. read more

I needed a quart of paint to fix an area where we had a leak. It had been a tough couple of weeks and the last place I wanted to be was a paint store. , I was helped by the assistant manager, Noe Perez. I told him what I needed and he found a way to get it for me. He was pleasant, knowledgeable, and efficient. I was in and out so quickly it was amazing! In a time when good customer service seems hard to find, Noe at Sherwin Williams in Carmel Mountain Ranch proves that good customer service is still alive! Thank you Noe and Sherwin Williams! read more

I needed a color match and brought in a stucco sample from my residence. I was waited on by Randal who provided me with excellent customer service. Apparently Randal has been in the painting business for over thirty years and was an excellent source of information relative to my painting needs. Sherwin-Williams paint even with their current discount is a little bit on the pricey side but Randal's expertise and patience with my many questions was well worth it. Sherwin-Williams is very lucky to have Randal as one of their employees!! read more

Awesome store! Very helpful employees. Jordan, Andrew and Dan helped me match the exact color for my home walls. They also provided with free samples through my color matching process. Highly recommend this store! read more

Frazee used to be an overpriced but decent paint place....but not anymore simce some conglomerate named Sherman Wilbert took over and beat the smack out of all that was good about Frazee. : ( So back when E-Verify first kicked in and I lost my landscaping job, i was painting houses for awhile. My boss, Bolillo liked using Frazee because they had factory made paint colors. They didn't store-mix every color. So if Pablo dropped a scaffold and effed up an accent wall in some gringo's mcmansion, getting touch up paint wouldn't be a big deal. The colors were standardized and a match was guaranteed. Well, no more! Sherwin Williams is el cheapo. They don't want to stock lots of paint colors. They dont want to ship lots of different colors. They say 'ship all white to all stores and let them mix colors on their own'. Do they care that every store's mixing machines are slightly different? Nope. Do they care that now, it's basically impossible to get exact matching touch up paint? Nope. And do they care that now I have to repaint an entire 12' wall instead of just the spot Pablo crapped on? I guess the answer is no. The paint is still good quality and the service is so-so, but cutting this major corner makes Shewin a lot less better than just going to the Home Depot. read more

Sherwin-Williams Paint Store - So wait, is it Frazee or Sherwin Williams? My paint Store went bipolar! - Paint Stores Near Me - San Diego, California

I have had great experiences at this Sherwin-Williams store over the last 3 months visiting the store multiple times. The customer service is great, especially from Randall, who is fast and an expert problem-solver. Randal always offers to carry my paint to my car and he also goes out of his way to make sure I find and use the right product for the job, even when the store is really busy. I have really enjoyed the high service level at this store. I Highly recommend it. read more

I love to repaint and redecorate my house, especially during the pandemic. (Its not to say I'm good at it, or that the results are spectacular) I usually go to home depot to get my paint but after doing some research and hearing that sherwin-willams had the best paint, I was a little nervous because first I went to dunn-edwards and was completely ignored so I just walked out. My experience at SW was spectacular. The customer service was absolutely amazing, everyone was following covid rules and had such great advice. Make sure you catch them during a 30% off sale. They even threw in the sanding paper I was going to buy for free and didn't notice it till I looked at my receipt and it read, "4 dollars off" on top of my 30% off. I even bought a paint color that I ended up not loving and they told me to bring it back in and they'd happily retint it for me. I will always come back here for future projects! read more

Sherwin-Williams Paint Store - The color it was before I went to get it tinted. Intense Teal, was too intense for me, but they happily fixed it for me - Paint Stores Near Me - San Diego, California

Love this store. A great staff that is very knowledgeable and always willing to help. I would recommend this location with any size job.

Today I had the pleasure of buying paint from CJ, one of the representatives of the store. I cannot say enough positive things about my interaction with CJ. He was understanding, patient and respectful. He did anything in his power and then some to provide me with what I needed as a consumer. I give CJ and Sherwin-Williams my utmost gratitude and HIGHLY suggest anyone to buy anything paint from them. I truly respect the values CJ displayed while working with me throughout the process. read more

My contractor only uses Sherwin-Williams and for a great reason. !!! I went to the one on Carmel Mountain and needed a very specific paint for the doors they were so knowledgeable and professional they picked the right kind that worked perfectly with my oil based doors... I highly recommend them the quality of their paint is so much better than other brands and if you do go to that store ask for CJ he's the Best and is always ready to help ,loves his job and has wonderful ideas . read more

Great Sherwin Williams no bullshit in and out in less than 20 minutes color matched my Paint staff over there was really friendly will definitely come back in the future. read more

Bught a 5 gallon bucket of paint during their 40% off sale. Needed a second but they didn't have it in stock. The sales person told me that he would honor the 40% off when I came back to buy the second bucket. So then I return a couple of days later and the manager tells me that he can't give me the 40% off because they're running a 30% off sale and the system wouldn't let him. Said there was nothing he could do, he could only give me 30%. I pressed and asked him twice if there really was nothing he could do and why would the sales person promise me the 40% off if he couldn't honor it? The manager gets an irritated look on his face, then goes to the register, takes off the 40% and walks away without saying anything. Felt really dishonest to me. read more

Great experience for a first time home owner finally doing some maintenance. Marisela was absolutely helpful and professional on getting what I needed. Left the store feeling confident in doing my first home responsibility. Thanks You To both Marisela and another young lady that also assisted read more

Don't Do It!!! I needed to get a gallon of paint to paint my garage doors. I had a 1/2 pint left of Frazee paint, so I went to Sherwin-Williams to get a gallon of the same, since they bought out Frazee. I was excited that they had 40% off paint and 30% off accessories this weekend. First, they no longer have the Frazee colors, so they color matched. It came out fine. When I went to pay, the gallon of paint is regularly $97 a gallon!!!!!! I paid $56 for the paint and tape was $9, so I got 30% off that. It came out to about $68 total!!!!! I should have gone to Home Depot. Even paying full price would have been better there. In all fairness, I should have asked the price of a gallon of paint and I am certain they up-sold me with the most expensive paint they carry. They should have offered the different price points. Since their paints are in the back where they mix, I didn't search the price out. Lesson learned. No wonder the salesperson sounded like a used car salesman, working deals with a contractor while I was waiting!!! Never again!!! read more

Went in trying to buy paint and stood around for an hour and then was told they were closing and never got my paint, bad service!!!! I Could have sat there and watched an entire wall of paint dry before you get helped in this place!! read more

I brought in a stucco sample and they scanned it and had a perfect match in about 15 minutes. I signed up for an account and got 30% off the paint. Very happy with the service. read more

The manager was awesome. My sons are working on a small kids project. When we explained the project to the manager, he gave us great help and special deal for the kids! I don't want to say exactly what the deal was because everyone might expect the same thing. But we really appreciated it. I bought some other items at the same time to give them more business. While we were there, the manager and staff helped several other people and seemed very helpful and professional. They really know their business. We've shopped at this Frazee before and always got great service and good prices. We'll buy all our paint and supplies here! read more

Honestly, I wasn't in there very long, just a few questions about exterior paint. Nevertheless, the customer service was astounding. Not only were my questions answered, but the guy helping me also gave me some tips on color selection and advice on how lighting and the sun could affect my color choices. Its just a good feeling when someone is invested in merely helping out and not trying to sell. read more

Brought in a couple paint samples from our wall to find a match. We had the cans of paint from the previous owner of our condo, but none of the paints seemed to match what's on our wall. Course that could be because the condo was painted more than 13 years ago and the wall paint could've faded. In any case, we came into this Frazee paint location, now known as Sherwin-Williams, and was helped out by Nery. He was so incredibly helpful and patient in finding us a match. He informed us that the old cans of paint we brought in might need a good shake as the color particles could've settled on the bottom. He used his machine to shake up the paint for us and found a perfect match on 3 of 5 samples. Nery really knows his stuff about paint!! We didn't even end up spending any money during our last visit but that didn't seem to affect the way Nery handled our request. We will need to return to buy a can of new paint for one of our walls that he couldn't find a match for during our last visit. Great customer service here! read more

Well here I stand going on 10 minutes with no service. I'm feeling really stupid because I bought a bunch of stain for my deck and now I have to come back here to get the same kind. Since they were taken over by sherwin Williams their prices have gone up a lot and the place seems to be run mostly by teenagers. They are nice but there is only one employee in the store and now it's been 15 minutes with no service. Too bad because the super deck stain and Frazee paint are pretty good products. Oh well I will need to find a new place. Maybe Home Depot after all. Bummer. read more

Patty very helpful. Helped us find what we needed, gave great suggestions and helped sign us up for frequent shopping card. Thank you