Buyer beware! The sales and pop up coupon codes you see are most likely "final sale" items but it's listed in the fine print. I recently placed an order and was not able to return, exchange, or even ship back at my own expense for store credit. Tried to work with customer service and they were very rude. The ads are very misleading and the customer service is anything but actual service. read more

I have ordered from this company in the past and the shipping was super slow but the prices were fair and I liked the products. My most recent order was placed a month ago and I still haven't received it. Messaged customer service a few times and all I got was the tracking information from the post office and them telling me the order was still due to arrive. I could tell it wasn't due to arrive because it's had the same status at the post office since October 25. Still no real response from customer service. This was an order over $200. Really frustrating. read more

If I could give it zero stars I would. I ordered 2 pairs of Judy Blue jeans. I never received them. The site hooked me up with buletboard. They were sending me updates on the shipping which was coming from Sweden and Finland. As soon as the shipping got to the U.S. the updates stopped and I haven't heard a peep. I reached out and nothing. It is a scam . . . please beware of these boutique shops. read more

The order took forever, came from China. Upon opening the jeans are enormous. I did go by the size chart. But definitely not for me. They're cheap for a reason. Also even though they are cheap, by the time shipping etc is added on, you can pick up a nice pair of jeans elsewhere. Not sending them back bc I can't be bothered. But I will donate them. Lesson learned. I'll stick with Lucky Brand/Express/Levi's which always fit great. Don't waste your money. read more

They could improve by shutting their doors!! They run fraudulent "giveaways" and when pressed for winners, they will say "look in the comment sections, it's all there if you read" BS, no comments anywhere, mint even from the people who won! read more

Horrible experience!! Shipment takes forever... goes through Norway??? First pair of jeans obviously had label removed and another label added... wtf? And second pair I ordered (3 weeks ago) still not here Trust me, skip it ‍ read more

Never got product I ordered! This is a SCAM 100%! Said they would reship products, I still haven't gotten anything! DO NOT WASTE YOUR MONEY OR TIME! read more

I bought several items and when they didn't fit I tried to return. They would not take the items back!! Now I'm stuck with a bunch of overpriced clothes that I don't want. I will never shop Freckled Poppy again. read more

Would give a 0 if I could. Horrible service and long wait times. Once I started to question my month and half order from the USA, all of the sudden I got it in like 3 days. They blamed weather but we're lying. You have to purchase a pricey return label to return your items. Definitely wouldn't recommend this company. Better off ordering from China. read more

I will never shop at freckled poppy again. CUSTOMER SERVICE IS TERRIBLE. The whole company is a SCAM! do not waste your money. they don't care about their customers!!! their products SUCK and they OVERPRICE EVERYTHING read more

SUUUPPPEEERRR slow shipping. We're talking, you wait FOREVER for your items. I wished I had read some reviews prior to shopping.

Would give a zero rating if I could. They are major scammers. I placed an order. They kept updating fake tracking information until I called them on it. Then they said we don't use your local post office. Then, not at all surprisingly, it was lost in shipping the very next day. Then they said they would reship. How do you reship items that were nearly sold out a month before? All lie after lie from them. Now after reshipping, haha, you can't get an info from them at all. I will just keep giving bad reviews so people will know the truth about them. Buyer BEWARE!!! read more

Please be aware if you should ever order anything from this company that their return process is horrible. They don't have a phone number to call anyone You have to email them and then it takes forever for them to respond. And then you have to get approval to send something back. WHAT?! I discovered them on Facebook and I ordered a pair of jeans. No where in the jeans did it say they were distressed. They were great dark jeans except for the pockets which had tears in them. They looked horrible!!! I sent them back via UPS and I am still waiting for a credit. Just be aware your customer service sucks and I would not order a dog bone from this company. There are many other legit places out there. Ignore this one. read more

I've ordered a few times but I'm done. The owner is consistently rude to people on her lives, products are either cheaply made or available for less elsewhere. Shipping is RIDICULOUSLY slow compared to other boutiques. You can do better. read more

Absolutely love everything I've gotten from Freckled Poppy. Cute and trendy fashion, excellent customer service. Alex and Matty are the sweetest!! read more

Freckle poppy is hands-down, the easiest most entertaining way to shop if you're a guy looking for something for your wife or just some accessories for yourself. The two host of the shows Alex and Matty have a great energy during their shows and are very informative about all there accessories and clothing. Alex tries on all there women's clothing pieces so you can get an idea of how they all fit and look before buying.. I was a little worried that the quality might not be there because the pricing was so good but my surprise the clothes were high-quality and my wife is still wearing dresses that I got for her two years ago and love it's. read more

If I could give 0 stars, that would still be overly generous. Refund policy is INSANE so be careful. If you use any type of coupon, no matter if you are a first time customer or 500th time customer, the items are non-refundable. Vendor box items take 10-15 business days to ship out, but then they will tell you that they need an extra 5 business days for them to pack it and send it to you. Give it almost 30 business days and you still wont have your items and the joke of a business will refuse to refund your order. You will have to call your bank and dispute the case if you want your money back, but also make sure you write all of your order info down because they will immediately block you from accessing your account with them. They will then say they are not fraudulent and that they are one of the largest boutiques in the USA. Well, if they keep going the rate they are, they will lose that self given title rather quickly. This is a joke of a company and most of their items come from china which is why the shipping takes forever. They will never tell you this though, but check the tags or look up the brand when you get your items....if you ever do. read more

I wish I would've read these reviews before buying from this online company. Make sure you read all the fine print when you are buying a sale item or an item with a coupon they offer on their website. I missed their fine print of "all sales are final" no refunds or exchanges over 30% and the coupon was 35%. Shady Shady online business if you ask me. I had not bought Judy Blue straight leg jeans before so I bought two different sizes. Now I'm stuck with both. I even watched many of their online fit videos and they "claim" they have a 1% return rate. I'm sure they do because they don't take back anything!!! And I also bought a pair of Judy Blue shorts and they are a horrible color once I got to see them in person. Nope, they wouldn't return those either. I was a first time customer and that will be my last. I emailed them a couple different times and they were prompt with their responses of we have a strict policy and we are transparent and you should have known. So be aware of their deals, coupons and their return policies. They aren't as good as you might think and they lost me as a customer. I wish I would've read these reviews before shopping this website because I would not have. read more

5 product. 1 experience. Beware using their coupons because it can void returns. Placed my first order and was extra excited bc I have been wanting to try Judy Blue and I happen to catch a sale! Bummed when it arrived and didn't fit and I found out I couldn't exchange or return. CLICK ON ALL THE INFO ON THEIR SITE! As a frequent online shopper, I am sharing that I very easily, 100% missed their strict no exchange and no return memo on this purchase. As someone that doesn't follow their lives and uses guest checkout and Apple Pay, my experience is that the communication of this policy is way less than ideal and I did not realize I couldn't return. To expect that I would turn around and invest another $50+ to just get my correct size in the exact same current in stock style is wild to me, but that's their policy. Hoping this review helps someone else: Beware when using a coupon and making a purchase from this business! read more