Richard and Diane have proven to be a more than capable team, handling our needs is pretty…read moredifficult and they have been doing it for years now, making themselves available for emergencies, and even coming to us for meetings when we cant make it to them. I would recommend them to any business.

I have been dealing with Richard Stockman who I believe owns the company at first he seemed like a…read moregreat person to work with but when you call him he sounds rude he does not even answer the phone politely he just says yes! and when I was telling him I feel like when I would talk to him that I was a burden and all I was asking for was something showing proof of insurance he was sighing on the phone and so I told him he started to get mad and then hung up on me!!? really! I have witness knowing I was not yelling and was calm and they heard how bad his attitude was they couldn't believe that this person is treating his customers this way especially only for proof of insurance to be emailed! Then I called him back and I said did you really hang up on me he stated that he will do what he can and for me to find a different company as soon as possible and hung up on me again! not a way to handle business!!! So if you want help from a company that will stand by your side this is not the company to go with!

My husband and I had to update our Life Insurance policies. That's not always an easy process…read more Aaron Frazier made it so easy and comfortable! I was nervous and after a few minutes I felt at ease! Highly recommend Aaron and Stare Farm.

I've had multiple problems over the few years I was insured with Mark, the office staff really…read moresucks. I got an email reply about a quote saying I needed to call in. Ok cool. I do that, but the girl I need to speak to is on the phone so the person I'm speaking with says they'll pass along the message and have her call me back. It's 28 hours later and I still have no call back. Anyway, fast forward to today - I was able to bundle my car insurance with my husband's car with a different company for WAY less than the price I am paying w State Farm for just one car and one driver! I call this morning to cancel the policy, leave a voicemail. I called multiple times throughout the day, no one answers. I called multiple at 5:05 (because I need to cancel, new policy is going into effect tomorrow!) and despite their office hours being until 5:30pm, the auto message tells me they are closed. Jokes on them, I was two doors down so I marched right in to an OPEN, NOT BUSY, totally dead office. My was it overly decorated for Easter. So this is how you prioritize your time? The girl with 8 purple pimple patches on (so unprofessional - I cannot) seemed annoyed with me. I told her I want to cancel my policy because I have found a new company effective tomorrow. Does she even bother to try to keep me or find out why? NOPE. WOW! After a few seconds of typing she doesn't even look up and says "ok you're good." I regret not letting her know how I felt before I left. But here we are. Shop around, their prices are insane and this office is NOT worth the headache. The customer service here is non-existent.

The lady that was there was rude. I entered her establishment and she acted like I wasn't there…read more She clearly saw me along with some other clients there. She didn't greet me or ask me if I needed anything. I am African American and was getting the vibes that she was RACIST. I asked her for a brochure or something I could take with me because I was interested in their services. The lady didn't even know what a brochure was! She said "a what"? I had to explain further...I said "a pamphlet, flier?" And she was like "I have a business card". And handed it to me. She didn't say anything else, no have a good day or how are you. Be weary of this place. I am a very educated, polite person so I did not deserve that treatment. I even apologized to her if I was interrupting what she was doing and said thank you. And got nothing! Ew. definitely never going here.

The ladies in here are so sweet and helpful! If car registration services are needed and you want…read moreto ditch the dmv lines or need your tags fast, go here!

I am one Vet well pleased with the services of this well managed company. They treat you with…read morepatience as you ask the many questions of your program and promptly follow up when they are unsure of any answers. They stay in touch throughout the year with a timely card or email to stay connected for revisiting moments where it may be optimal to take advantage of market conditions as I have this week with a second re-fi within a year that dropped my monthly payment down another @ $400 bucks. Seriously, this team of talented and committed folks have earned my trust and lifelong business. My only regret is they are not licensed to help people (and myself) in all of our United States for when it's time to move away from California...darn!

Laura and her team are quite phenomenal. Honest, efficient and knowledgeable. What more could you…read moreask for!!!

I have been a customer of Confianza in Pittsburg for close to 5 years so when I needed to add a 3rd…read morevehicle I decided to go to the new Oakley location. When I went I was already paying $100 for 2 cars. The short old guy with glasses helped me and when he quoted me twice I was going to end up paying over $200/mo for 3 cars. The quote made no sense to me as to why adding 1 car would double my premium for 2 cars. Felt like I was getting screwed so I signed up through progressive and for all 3 cars I now pay $80/mo. In short I'm super dissatisfied that being a loyal customer came with no loyalty from the business.

Buscan y encuentran la mejor opción para asegurar tu casa, carro y lo más importante, tu vida…read more They search and find the best option to insure your house, car and most importantly, your life. A propósito se movieron al 3903 Main St Oakley

I was going to the one in concord until it closed. This is a father and son operation. They both…read moreare very respectful. I'm able to get a payday loan with no problem. I recommend this location if you need a loan

Everything is nice about this establishment. Nice people, very professional. Always a smile.read more

Waste of time , I called ahead for dmv services to see if they were open I go there and they claim…read morethe system is down couldn't even add another vehicle to my policy. Will be taking my insurance services some where else Don't waste your time here

Extremely helpful and got me affordable insurance and handled all the DMV paperwork for me.read more

Okay so let me start with the fact that I am not the type of person to leave a review but Nyssa…read moreOrcutt is a legend! Not only did she work with me after hours but she was an absolute doll! For me, customer service is everything! I reached out to Lemonade and Homesite prior to reaching a LIVE person with State Farm! I didn't ask if she was wearing a red polo shirt and khakis, but whatever she was wearing made her extremely productive! It was not only a stressful time getting the little details taken care of the day before my move but she made the transition absolutely fluid. She is a STAR in my book and I'll be referring her as much as possible!

Thank you Nyssa, for the best insurance experience I have ever had. I have peace of mind knowing…read moremy boat is safe on and off the trailer.