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    Fred Loya Insurance

    1.0 (5 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Fred Loya Insurance

    Car and truck insurance

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    1 year ago

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    1 year ago

    Worst costumer service Specialty yadira no les importan los clientes muy déspotas y mala Atención al cliente

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    2 years ago

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    6 years ago

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    7 years ago

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    Freeway Insurance - Store photo

    Freeway Insurance

    (12 reviews)

    I have never had such a frustrating experience with an insurance company…read more I called Freeway Insurance simply to change my deductible because my auto loan company notified me that my coverage was considered deficient and I was at risk of being force-placed into an additional $255 insurance policy. What should have been a simple request turned into a nightmare. I was hung up on SIX different times while trying to get assistance. When I originally called to update my policy after trading in my car, I was told I had to cancel my existing policy and start an entirely new one. This resulted in me having to pay an additional $750 just to keep coverage in place, on top of my regular payment that was due only two weeks later. The process and costs were never clearly explained. To make matters worse, I received notices in the mail stating that my policy was missing required vehicle photos. However, when I contacted customer service, they could clearly see that the photos had already been submitted and simply uploaded them to my policy themselves. So why was I being threatened with issues over documents they already had? The lack of communication, repeated disconnections, conflicting information, and overall disorganization caused unnecessary stress and wasted hours of my time. Insurance is supposed to provide peace of mind. Instead, dealing with Freeway Insurance has been one of the most aggravating customer service experiences I've ever had. I would not recommend Freeway Insurance based on my experience.

    Ashley has always been my #1 insurance person to go to for help with my insurance. Been going to…read moreher for help for many years. Heard she relocated office and I followed her to her new location. Go see her. She's now located on the Broadway office. Awesome person and honest too.

    Freeway Insurance - Store photo

    Freeway Insurance

    (34 reviews)

    I have never had such a frustrating experience with an insurance company…read more I called Freeway Insurance simply to change my deductible because my auto loan company notified me that my coverage was considered deficient and I was at risk of being force-placed into an additional $255 insurance policy. What should have been a simple request turned into a nightmare. I was hung up on SIX different times while trying to get assistance. When I originally called to update my policy after trading in my car, I was told I had to cancel my existing policy and start an entirely new one. This resulted in me having to pay an additional $750 just to keep coverage in place, on top of my regular payment that was due only two weeks later. The process and costs were never clearly explained. To make matters worse, I received notices in the mail stating that my policy was missing required vehicle photos. However, when I contacted customer service, they could clearly see that the photos had already been submitted and simply uploaded them to my policy themselves. So why was I being threatened with issues over documents they already had? The lack of communication, repeated disconnections, conflicting information, and overall disorganization caused unnecessary stress and wasted hours of my time. Insurance is supposed to provide peace of mind. Instead, dealing with Freeway Insurance has been one of the most aggravating customer service experiences I've ever had. I would not recommend Freeway Insurance based on my experience.

    Took my Dad to get insurance they helped us finish the process in less than 30 minutes, were very…read morehelpful and knowledgeable as well as kind. Melissa Luperico was great 10/10 recommend, not to mention affordable!

    Fred Loya Insurance - autoinsurance - Updated August 2026

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