My husband and I bought our wedding gift, a Full-size Howard Miller grand father clock at Aubrey's…read more 26 years later, we still come here for all our watch and clock needs. Their service and friendliness are exceptional. And our grand father clock is still ticking away proudly in our living room. Check out this wonderful, family owned store for your clock and watch purchases, repairs and maintenance.

Really appreciated the friendly service at Aubrey's. Our item was fixed quickly and it's fun to…read morewalk around the store and admire the collection of clocks. Will definitely be back!

Karma does exist in the world my fellow Yelpers. I'll share why in a moment so hang on cause my…read morepersonal experience is real and disturbing. FRANKS experience should give warning & share the ugliness to customers about to frequent this store. Maybe my story will serve as a reminder to reconsider purchasing here. At the time or beginning of my story Alvin Goldfarb Jeweler who was an Authorized Dealer for ROLEX in the Pacific Northwest. After doing some research I started frequenting the store looking for a few Rolex watches. Yes , I was very specific in my choices but always given the " NO " you can't have one for over 2 years. I came in every 4 to 6 weeks just to check and " NO" was the mantra of the sales staff. I was always told we have other watches for sale. Like who cares what ya have if ya can't provide what I desire. Now one amazing summer day I saw the $6400 41mm Celebration dial by Rolex in the case. My excitement level increased and I ask if it's for sale? The mantra is now uttered "NO NO NO" ! However something new that day happened and was shared by sales representative, I was actually told if you spend a $1,000,000 in jewelry it should be no issue to get that watch..... Now I was stunned by this statement so much I said are you serious and the person said YES! Well, that seems excessive and ridiculous and no I didn't drop a million to acquire the timepiece. I'll never forgot the arrogance of staff member of Alvin Goldfarb Jewelry and defiantly will not purchase anything from them. OK, now this is the happy ending of the story. I did manage to acquire The Celebration dial by Rolex elsewhere so I have that going for me. And on January 1st 2025 the BIG HAND OF THE CROWN aka ROLEX laid the smack down on ALVIN GOLDFARB & pulled authorized dealership away from store. No longer can they sell ROLEX.... KARMA saw the bad business practices by using Rolex watches to lure you into buying unwanted jewelry or non Rolex branded watches you don't want in order to maybe purchase a Rolex. Well, this is my story my truth & my journey, can you dig it!

Perfect customer service. Expert craftsmanship…read more Personalized. Private. Precisely what was needed.

Excellent people working there. We brought in a Sterling silver set. A couple of weeks later and…read morebrought our silver coins. Both times we were treated fairly and based on the reviews I'm confident we got a decent price based on the reviews in Yelp.

I came in today to see what I could get for some of my parents' old items. The employee who helped…read moreme -- I believe his name was Kyle or Kevin -- was great. He was kind, informative, and very helpful throughout the process. Thank you for the easy transaction and friendly service. I really appreciate the positive experience!

Ronald is his name, Rogers is his last name. He is a genius. He doesn't like to answer stupid…read morequestions and texting is the best way to contact him, don't leave long messages, his time is valuable(he does love watches and clocks for goodness sakes)! All that said, he helped me resize a band for my wife's birthday present(a very important Bulova watch from her grandmother)and it turned out beautifully, he even showed me how to do it myself to fine tune the fit! He also changed the battery and set the time on a very important but almost worthless minnie watch for her as well(pictured). If you are just looking for info to then buy something online, go somewhere else. If you truly need a craftsman and a master of a dying art see Ron!!!

Super cool guy. I stopped by this afternoon to get my battery replaced and he dropped everything…read moreto help me. He cleaned up my watch, replaced the battery, and was very pleasant to work with. I'm so glad I came by his shop. What a solid person! I'll definitely come back the next time I need my watch repaired.

I had a wonderful experience at Porcello Jewelers, especially with David. I was concerned about the…read morequality of my diamond and had called several jewelry stores, but none were able to offer a quick inspection without going through a full appraisal process. I decided to stop by Porcello Jewelers, and David was able to see me right away and inspect my ring at no charge. I felt so relieved after hearing his assessment! David was extremely patient and answered all of my questions. He also gave me helpful advice on ring maintenance, cleaning, and measurements. The store even offers complimentary jewelry cleaning services, which is a great bonus. The store has a wide selection of beautiful jewelry at reasonable prices, and the location is very convenient, right across from Bellevue Square with plenty of parking. I highly recommend Porcello Jewelers and David for their honest, knowledgeable, and friendly service.

Horrible service. Everything supper expensive. Watch repair is unbelievably expensive. Plus…read moreterrible customer service.

WT Hoyt is an amazing, family owned, multi-generation local business. The owner is super sweet and…read morehelpful. Turnaround time for repairs is super quick and she is great about contacting you once the repair/s have been finished. If you live anywhere near the downtown core it is worth the effort to visit WT Hoyt!

I like this place a lot! They just recently moved to the 5th floor, FYI!…read more I came here looking to replace my metal watch band with a leather one. They had plenty of options! The service I received was excellent. The lady helping me took her time to measure the appropriate band I would need, showed me some nice options - plain leather, croc. leather, black, brown, navy, gold finishes, silver finishes, etc. etc. You can mix and match the band and buckles. I chose a nice 14mm black croc. leather band with a chrome buckle. The prices seem fair too. About $28 for the watch band! I think it's fairly competitive with online prices. There are a lot of cool things to look at while here too. Vintage clocks, old watch boxes, lots of tools, lots of watch bands. I like it!

Exceptional service and very knowledgeable. I'm very happy with the repairs to 2 of my rings. The…read morecost is very reasonable and Michael is great to work with and would highly recommend. You won't be disappointed.

My husband and I stopped in today to get our wedding rings cleaned and polished (purchased at…read moreClark's, which was an amazing experience all on its own, see my prior review). He does such a great job cleaning, polishing and in my case throughly inspecting my diamond. It makes me feel really good about not only our original purchase, but about the maintenance they receive there. As a bonus I walked out with the most beautiful pair of sapphire earrings ever. I'd been hinting that I wanted new earrings and these were just waiting for me. My husband is amazing, but so is the selection at Clark's. And the owner makes it so easy and pleasant to do business, truly stressless. It makes me happy to support such a great local business and I'm always thrilled with the outcome of any visit.

I preordered a watch and went to pick it up 6 months later. The lady that helped me looked annoyed…read more(I am guessing because she probably doesn't get commission for helping me). She had the biggest fake finger nails on and due to the store policy, she had to peel off all the plastics off of my watch (to prevent reselling she said). She probably left several micro scratches on the watch while doing that because of her fake nails. And what I wrote above so far wasn't even the worst of my experience. Apparently, I was supposed to bring the original credit card I gave them 6 months ago when I pre-ordered the watch(?). I was not told this at all. All they told me was that a credit card was required for them to process the preorder. During the 6 months, I had to cancel and have the card reissued due to a fraudulent transaction (unrelated to this purchase). The lady asked me for the credit card which I no longer had. Then she proceeded to indirectly accuse me of doing something illegal thru her body language and facial expression. That's how I felt anyway even though she did not directly say anything like that. I had to talk to someone in the back (I assume it was a manager) to sort this out (all she had to do was to check my ID and run the transaction onto my new credit card). This was about 4 years ago. I totally forgot about this horrific experience until today (I saw a wrist watch on TV and it randomly reminded me). Avoid this place. They also dangle Rolex watches in their display when they don't even have any for sale to public. Also who are they to tell me what I can what I cannot do with my watch? I am not even a reseller and I thought it was very out of line for them to require to peel off the plastic protectors. And if this is a requirement, the workers here shouldn't be allowed to have long fake nails either. They are lucky I am not picky about little scratches. Places like this totally got me lose interest in watches. I guess I should thank them for saving me thousands last 4years. Btw, I took the watch and got the bracelet resized at their Bellevue location. And they totally butchered one of the links while removing it. Even this, I will add that they are lucky, I don't care too much about things like this. The only good thing from all this was that the watch is beautiful and I still wear it frequently. It was a gift for myself for turning 40, which this store almost ruined.

Bought my mom an omega constellation many many years ago so thought I'd try my chances at a Rolex…read moregiven the current demand. Have been waiting a while but the staff has been nothing but professional and friendly unlike other locations I've been to. Will, Nina, and Antonio have been amazing. Hope to get my watch soon.

Just came in about 30mins before closing. I brought a seiko watch that I had just received in the…read moremail. It looked like my crystal was cracked. Vladimir took a look and showed that it was actually debris left inside from the factory. He stayed a little late to open and clean my new watch. I appreciated it so much and happened to see he had some seiko 5s in his case so picked one up. Really happy he was able to help me and I got to add another watch to my collection too!

I brought in my very old Bulova 3818 watch which was given to me by my father. At some point the…read morecrystal had sustained damage. I've never opened this watch before and do know the time keeping is about 2 minutes fast per 24 hours. I decided to take this opportunity to have a professional help me with replacing the crystal and allow a trained eye look over the watch for me. I was quoted at a very fair price and told roughly when it should be ready.