Most unhelpful staff. Absolutely can not believe how rude this team is. I have been to this pharmacy 3 times and waited over an hour each time, to not get what I needed. Today, over the phone I confirmed my prescription was in and their hours. I was told they would be open until 8 today, on the phone! Showed up an hour before closing to see a paper notice that they are closing early. They helped everyone in line except for me. I'm at a pharmacy, as you can imagine there is a huge back story here, I will never use this pharmacy again. This prescription is for a kid, a kid who is in a lot of discomfort. read more

Decent in-store service; atrocious delivery service, poor customer service through Kroger.

I love Fred Meyer, but this location did not do it for me. The staff is inexperienced judging from two out of the three times I've been here. I wanted to try some famous cotton candy grapes, and called to check if they had any, as they sell out quick. I initially spoke to someone from one food department, who then transferred me to another food department. That department then transferred me back. This back and forth happened 2-3 more times, with the two departments growing increasingly frustrated with one another, and neither one wanting to handle the issue. I eventually put my foot down and refused to be tranferred anymore. The person went to check in the produce section and came back not 1 minute later with a confirmation that, yes, they carried what I was looking for. It only takes 1 minute for someone to go check, but instead, they had to be lazy and put me through a game of hot potato -me being the potato. Unbelievable. The other time I came here, I accidentally rang up the wrong type of nectarine, and I asked the associate presiding over self checkout for help. Little did I know this process would take up 5-15 minutes...for one nectarine! I don't fault the young man, as he was very kind and willing to help, but either he was not trained to handle this efficiently or their system is very flawed. read more

I was having a tough morning & one of the female managers help me purchase a 40 pack case of water. I didn't get her name but I'm very thankful she was able help get the water with whatever money was left in my acct. read more

Made an order to be picked up. Picked this location (out of my way, because they would have order ready tonight. Just got a call from an unsympathetic, unhelpful man stating the order wouldn't be ready until tomorrow morning. I think they should have known they couldn't fill the order more than 1 hour before pick up. I asked for a credit for the inconvenience but no he couldn't do that "it's just the way it is" he said. Well there are other stores that I'm sure will appreciate my business. read more

Your vehicle is not safe in this store's parking lot while you're shopping here. I got my car stolen while shopping at the Hollywood Fred Meyer in the last hour of the store hour. I was parked in the store's NE parking lot. The security was unhelpful and there's nothing they can do and I'd just need to call back the next day. Spoke to a "loss prevention AP" and he says they don't have any footage for that part of the parking lot. The NE parking lot is the closest one to the produce department which is the only door that remains open later in the night. Some time not too far in the past, I heard an employee having a conversation with his supervisor about something being stolen from his car while he was at work. It seems like a lot more crime happens against vehicles in this store's parking lot than they want you to believe. The police said they've worked with this store before and said the footages from here are grainy and often useless. I checked every part of the parking lot just to double check I misunderstood where I parked. While doing this, there was a sketchy SUV with no license plates that was apparently casing cars that are left in the lot afterhours. To worsen the situation, when I tried to return what I bought that I can't take with me because my car has been stolen, customer service tried to turn away my return, because they shut down the customer service desk whenever they feel like it. read more

Fred Meyer - My car got stolen while shopping while parked here. Loss prevention says "no footage available". - Grocery Near Me - Portland, Oregon

My experience this time around was much better. The manager Vickie and Diane and employee were polite and offered very helpful insight on the best value for diamond's. I had to upgrade my ring due to having a diamond ring that had baguette diamonds on the side that are prone to cracking so I went with a solitaire. The upgrade process was made simple and we only had to double up on the price that we had spent before.overall a pleasant experience and I will be purchasing other jewelry like Effy down the road here. read more

UPDATE: their pharmacy gets worse and worse. Someone told me that a crucial daily medication for seizures would be ready at 1 pm, I get there to pick it up and it turns out that they don't even have it in the system and can't order it at all (why???). They lie, they make stuff up, they have old computers, they are a untrustworthy mess. They should invest some of their huge security presence into actually making customer service better!! They run their pharmacy like a two-star café with staff not doing anything unless escalated - it takes speaking to a pharmacist in person to get anything done. They are woefully understaffed on weekends (does no one else work M-F and have to get their stuff on a weekend?) and they move at a snail's pace and often ignore a long line. And they complain to me about missing the beautiful weather. Yes, I get it, but you still need to do your job, dude! I wish there was another pharmacy walking distance to me, because they are prawful. read more

When Birthdays come we're always on a budget, Fred Meyers bakery is my go to for all of our cakes. They not only let you customize how you want the flavors they always knock it out of the park with their decorating, I'm always impressed. The staff that work in the bakery are always helpful and I feel go above and beyond to help my ideas come to life. I have and will continue to keep coming back. Thank you for helping create awesome memories. read more

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I bought a blouse which disintegrated the second time I wore it. I brought the blouse and the receipt back to the store, I'd purchased it about a week and a half earlier, so I didn't anticipate any problems making the return. When I took it to Customer Service I was told that even though I had recently bought it and that I had the receipt he couldn't take it back. WTF? Seems that he couldn't confirm that any of the items on my receipt were the blouse. Too bad for me, I'd just have to deal with it. Not being willing to keep a defective item, I told him that he could confirm the item by looking up the UPC code or the RN number. He told me that it wasn't possible. I had to stand my ground and insist that they take the shirt back at the price I paid. I could also pull the purchase up in my Fred Meyer app which included additional information which confirmed which item on my receipt was the top I was returning. Eventually he decided to consult with another employee who approved my return. My takeaway is this, either the young man wasn't trained in customer service, or is incompetent, or Fred Meyer has an unpublished policy of denying legitimate returns. read more

There are a lot of Fred Meyer's around but there are none which are laid in a more scattered, rat-maze fashion. It's absurdly frustrating. And the parking lot in difficult to access and maneuver. But you can typically find a spot. Still, I would drive out of my way to go to the Glisan/67th or the Hawthorne Fred Meyer any day. read more

I'm a long time Fred Meyer fan but Krogers has destroyed this place. They are changing everything to make it easier for the folks that fill on-line shopping orders. Screw the folks who actually go in to shop. The wine section is a total mess. They no longer carry many local wines, just the ones you can find in the MidWest, and you know how important good wine is in the MidWest, NOT! The fish section, pretty high volume, has so far been unaffected but I am seriously considering giving up here and replacing Freddies with Safeway...at least it's a West Coast company. So sad! read more

Poor customer service, prices too high. Fred Meyer is a shame since it was bought out.

I only come here because it's in walking distance. I'd shop at New Seasons all the time if I were a millionaire, but alas. Fred Meyer is my fate. For some shitty-ass reason, they choose to do their shelf-stocking right when they open, instead of like every other grocery store that does it overnight. Every aisle is full of employees and merchandisers and pallets and pallets of products blocking you trying to do your shopping before you have to go to work. Especially the bread section. F that. In the evening, this place gets so crowded with meandering customers that almost run into you if you're standing still, so there's literally no winning. Well...it probably means the perfect time to shop here is around 10 AM on weekdays, but I have to work for a living, so...no winning. read more

I am a regular here, and do about 70% of my grocery shopping at this store. The other 25% is made up of New Seasons (for seafood, some meats and some produce) and Trader Joes for those TJ staples we all need:) I typically go early on Saturday or Sunday morning to avoid the crowds, and have found that method to work quite well. This store is better equipped than the Glisan St store, and Gateway district stores that I have been to many times. The meat and seafood selection is bigger and offers more "out of the case" options rather than pre-packaged offerings. The service at the meat and seafood counters is very good, and the staff friendly ad knowledgeable. I can't say the same for the deli, as I've had some less than friendly help, and battled several other shoppers as the understaffed deli tried to keep up. Selection of food overall is good, and I have mostly positive experiences shopping here almost weekly. Pros: - expanded meat, seafood selection from some other freddy's - Nice natural foods section - friendly and knowledgeable staff - A cleaner, more family friendly parking lot and clientele - Garden center, and the whole "other" side of the store Cons: - Deli department can be a nightmare - fish they sell is not always sustain-ably raised or caught.... or fresh - Condition of carts is terrible - Incompetence of some check out employees...canned goods on bananas? really? - Stupid oversize- kid friendly (racecar) carts that block aisle traffic and cause congestion. read more

Fred Meyer - usual saturday morning trip - Grocery Near Me - Portland, Oregon

Takes forever to check out, even if you're just getting one thing. Bad music selection. Abysmal lines at the pharmacy. Parking lot is stressful af. Last product I bought was incorrectly labeled and a waste of $. 0/10 would not recommend. Go to Grocery Outlet instead! read more

Have poor credit? Not to worry. Fred Meyer will help you get what you want by leasing it. And they'll do it with a smile, while setting you up for a potentially exorbitant bill. But sign up and you could be in big trouble: Ripoff Central: Fred Meyer is now a payday lender: https://bit.ly/2DiIhhN read more

The pharmacy in this store is an absolute disgrace. They schedule 3 people to do the job of at least 5. I stood in line for an hour only to find they had not filled 2 meds called for my 82 year old mother TWO DAYS AGO. On top of that they were out of one so now I get to drive across town on a Friday after working since 5:30 this morning. The employee even admitted they don't answer their phone. Which I can attest to since I had tried to call twice and was simply slammed on hold. The management NEEDS to address this. It's simply unacceptable. read more

Worst service in pharmacy of any in Portland, it's great the company is doing covid vaccine. But the customer service was not great before. Now it had gone to Hell 25 to 30 people in line with a hour weight. Clearly fred meyer corporate could care less. I will be taking my business some elsewhere this is abusive to its employees and the customer. read more

Whoa Holly Fred Meyer, you went and got yourself a fancy facelift! This was the first Fred Meyer is frequented when I moved to Portland ever so long ago. It wasn't.....great. It was okay. And the beer selection was tragic. But after the remodel, wow. It's like a, what, fancy grocery store that doesn't have the prices of Whole Food. You had me right there. It's very spacious with a huge selection of fresh fruit and veggies (organic or not), fancy cheese, delicious deli, seafood and LIVE LOBSTERS. Yes, they have a tank of live lobsters scuttling around. The natural organic section is the biggest one I've seen at a FM so far as well. I've found things here I've not seen at any other FM either. They of course have the selection of everything you'd need as well from clothes, cheap earring (my fav) and household needs (again traditional or natural/organic). Let's take a second to talk about the beer selection - massive. The single bottle selection alone has me staring at it for at least 5 minutes just to make a damn decision. The six pack selection takes up the rest with local, domestic, imported and "beer" called Pabst. It's paper bags only or bring your own. It can get busy but the employees are helpful. Also, this FM re-introduced me to Orangina. That's shiz is delish. DELISH. read more

The Hollywood Freddies is a huge, labyrinthine, zeppelin hangar sized combination grocery store/department store/garden center. Legend has it that this is the biggest Fred Meyer in Oregon. I'm not sure if that's true, but I believe it. I live only a few blocks away, so this is my primary grocery store. When I first moved to the neighborhood I frequently got lost in this place. It felt like shopping for produce at Home Depot. I bet I walked five miles each time I shopped there, scanning up each and every isle, unable to find the dang pickles or the flour tortillas. There is a certain 'order of things' to grocery store stocking. It reflects a certain logic, but also a certain ideology, a worldview with its own peculiar cultural and regional biases. It's a fascinating potential field of study, really. Certain taxonomic categories and structures make sense: dairy products, breads and baked goods, meat and poultry, canned vegetables. You want cheese, you go to dairy. Simple. Still other taxonomies are driven by certain technological imperatives: the frozen foods are in refrigerated coolers, as are meats and dairy, which require refrigeration to avoid spoilage. Knowing this helps you narrow your search for frozen raspberries or chicken breasts. But other things aren't so categorical or straightforwardly logical. Peanut butter tends to be next to jelly and jam, because of the PB&J sandwich. Sodas tend to be next to chips, because we eat them together. Nuts are often next to flour, because both are used in baking. Soy sauce isn't in the condiment section. No, it's next to coconut milk, seaweed paper, hoisin sauce, and black bean paste, because these things are "Asian". Finding items that are culturally organized like this can prove vexing. You have to decipher the organizational key. It's like that certain Chinese Encyclopedia (Celestial Emporium of Benevolent Knowledge) that Louis Borges describes, that divides animals into 14 categories, including 1) Embalmed ones, 2) Those that belong to the emperor, 3) fabulous ones, 4) Stray dogs, and so on. It took me years of wandering around this place to finally crack the code. Eventually, things became familiar. Then about a year ago this place underwent a radical remodel. It's much nicer now, and fancier, and cleaner, and more bourgeois. And I am lost again! The code changed! And in some cases, familiar taxonomic categories have been broken up. For instance there is no 'dairy' section to speak of. Cheese is in an inner isle, as is butter (but not the same isle as the cheese). Milk in all of it's liquid variations, is on the back wall. Yogurt, which is a vast category unto itself these days, is in another place still. So where is the sour cream, do you suppose? Yeah, I'm not sure either! So now I wander for hours looking for the dang pickles and the flour tortillas again. It's like 2006 all over again. My personal plight aside, it is a VERY NICE Freddies now. For instance, there is this whole vast cheese monger section, with a gadzillion fancy cheeses. And this Freddies has a vast wine section, complete with a very knowledgeable sommelier. And the produce section is much bigger. And the meat department looks like a Whole Paycheck meat department, with glass display cases full of fancy steaks and exotic bacons and whatnot. But perhaps best of all is the BEER! Oh sweet baby Jesus! There is vast, sprawling wall of a cooler devoted to "Craft Beer", and on the opposite wall is all the domestic and imported swill. And on that craft beer wall there is a section devoted to 22 oz. bottles that puts most bottle shops to shame! Lots and lots and lots of great stuff to choose from. So all in all I like my local Freddies, even if I won't be familiar with the order of things for another year or two. read more

This is now my 4th visit to the pharmacy in its new ridiculous location behind the flowers. 4th time to try to get the same prescription and the line again never moves. If I get up there and they have restocked it again I am waiting in front until they find it. Staff it better. Hire more people. And stop reorganizing this place. I usually skip it and just go to QFC but I have to come today. Ugh. read more

Fred Meyer - Grocery Near Me - Portland, Oregon

My Freddie's of choice. This location, at least in my experiences with other FM locations, is great. Very genuine, nice and helpful employees as well as knowledgeable produce associates. I really like their organic section, it has really come a long way in the last 3 years. I like the new paint stations and the pretty large beer area (they also do growler refill). Wine selection is surprisingly good and you can find some bargains too. $35 wine for 18 (white hall lane, menage a trois) (sp) The less than perfect dept is the "fresh fish" area. I tend to stay away from it. The pharmacy is good, some of folks who work here are on the kinda "Portland Weird" side but, are very helpful and professional. All and all this is the best Freddie's. Very diverse and welcoming to all. read more

Alexi in deli department is a great employee, friendly and service is always top notch. Alexi is a great add to this department and goes above and beyond to take care of customers service. Always taking care of customers needs fast and efficient. I enjoy going to this location for the employees that are friendly and caring. read more

Lost another star after a 31 minute wait to check out. Unless there is a hurricane hitting Oregon for the first time ever, there is no excuse. read more

We've been here every week since moving to Portland from Texas. It's the only grocery store mildly close to the HEB grocery we moved from. - Weekends typically have free samples setup throughout the store. - The buy 5 for at a discount deal can be really good. - Produce is typically fresh. - Nod to the garden section ;) - Checkout lines are always bad because cashiers are chatty. I'm guessing they don't have an item per minute metric in their system. - There is plenty of parking, but this place can get very crowded. Pro-tip: use the Fred Meyer clicklist app to make your shopping list and it will tell you each aisle the items are in. This helps prevent backtracking. read more

The bathrooms are dirty and in disrepair. This company makes people rich while under paying and understaffing their employees. This company has removed the garbage cans on the outside of the building and offers no recycling services for the packaging it's products come in. As a customer I have sent comments to the management of this store. I am going to be shopping at locally owned stores that have clean, working, public bathrooms as much as possible from now on. I am asking that other Fred Meyer customers contact their stores about these business practices and demand they rectify them. read more

Second great experience with Jaelin in the electronics department. Jaelin is professional, friendly, knowledgeable and efficient. Truly appreciate the great customer service skills, superior service and warm smile. read more

5 Stars for the service. Customer service in electronics was really helpful. However really needs to be cleaned up. The bathroom doesn't have toilet seat covers. Missing pieces here and there, messy, soap on walls and counter, dusty, read more

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I ordered food for delivery...this is THE WORST food...white cake that I will just throw out. Anemic sour potato salad. VERY stale Panera sourdough. And substitutions that made no sense at all and when I had specified no substitutions on all items. I called to complain and could only talk to a bot who offered me 5 dollars off on my next order. There will be no next order. And the substitutions totaled about 7 dollars anyway. NEVER NEVER again. Amazon makes things right. And has decent food. read more

If compared to a retail specific business - Trader Joes (grocery), Portland Nursery, IKEA, etc - then Freddy's falls short. However, how many competitors offer a myriad of products under one roof? The cheese shop at this store has a great selection, but seems a little too high-end, no? The produce here can't touch that of Wholefoods, but is inline with Safeway. Parking is a bit fragmented and employee friendliness is about average. There's some good deals if you look, especially for furniture-related items. read more

This place is awesome!! You can buy a gun, case full of beer, new set of clothes (just in case it gets dirty), and fast running shoes. If I were in Portland again, I would for sure come back to this place. read more

management in this store doesnt appear to care about its employees or customers. watched management screaming at employee in public when the employee said they didnt understand the task. pathetic. read more

This is a a decent location right off I-84 and NE Sandy Blvd! Has a complete one stop shopping like grocery, apparel, jewelry, electronics, and nutrition department! I have been to this location many times! This is a very large size grocery store! read more

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Madison Hansen made my most recent shopping experience the best. I found everything I was looking for and then when I went to pay I realized I'd left my wallet at home. Madison went above and beyond and helped me pay for my groceries so I didn't have to make several trips back and forth. Thank you Madison! You're amazing! read more

One of the best Fred Meyer locations in the Portland area. Since the remodel it is become more upscale. It reminds you of a new seasons which is ironic because new seasons just opened up down the streetI guess it takes for new business to open up for them just for them to see they needed to make improvements but hey whatever works. They have a lot of veggies organic they have a good gluten-free selection they have a sushi bar fresh flowers, even got a Moonstruck in the middle. They have more self checkout lanes than ever before. I'm proud of you Freddys for making changes read more

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Consistently horrible! The guy that rounds up carts...no mask and coughing. A person to sanitize carts like other stores..no chance. Available carts...maybe, but not likely. Always under stocked. Seven alleged supervisors watching three or four checkers deal with lines of up to ten. Why don't they open some more registers and stop talking into their little walkie talkies? Did you find everything you were looking for?" You must be kidding. Like a decent, competent shopping experience? Always out of paper bags, unlike seemingly every other grocery store in all of Portland. We're you not expecting customers? The constant din of the security alarm sounding by the exits. Perhaps those tired of waiting for more checkers? This is retail grocery at its very worst, backed with abundant apathy. read more

Do not even try to order anything on line from here. The system is so terrible. They send a shopper to get your things who can link your order with other orders, if they don't have your items, which show their availability online, the shopper will text you over and over to cancel your order to get a refund. No silly! you can't do that online! You have to sit on the phone with an automated voice for ten minutes then sit on hold for 20 min to cancel your order all the while your shopper is texting you over and over and then you are out on hold again for them to cancel the order. read more

I am immensely grateful for all the Fred Meyer, Hollywood West store. During this most difficult time, I used online shopping and picked up my groceries at the store. I know how hard everyone at the store is working, they are doing so with great dedication and generosity. read more

These stores (especially Stadium Fred Meyer) are unkept and filthy. Barely any checkers left as the store tries to eliminate more and more actual humans as tellers. I know for a fact they treat their employees as shit. Elevator or escalator down at any given point, the produce department is disgusting, just look in the wedges and crannies. I'm taking my $300 a month to Trader Joe's. Can not and will not support that kind of shameless corporate greed. read more