Tony from Fred Morrow Plumbing, came to the house in a mask, he was prompt, knowledgable and took care of our problem. I highly recommend Fred Morrow Plumbing! read more

Fred and his team were referred to us by my in-laws, who have used his plumbing service for over twenty years. We've been using them for over a decade. Not once have we been dissapointed by his office staff or employees. Clogged showers, sinks, washing machine drains, etc have been handled quickly and professionally by good, knowledgable plumbers, even when there is an emergency on a Sunday. Fred personally saved me hundreds of dollars several years ago by explaining to me why a home warranty plumber was overcharging me and how Fred's guys could do the job faster, cheaper and more effectively. He was right. I dumped American Home Shield soon after and have never used another plumbing company since. Highly recommend Fred Morrow. read more

I called these guys based on a friend's recommendation and their high reviews here. I was very pleased with their work, professionalism, and price. I called at 9:00 this morning hoping for an appointment today for a drainage issue in our kitchen sink. Mike was here by 10:15. The job proved to be more than just routine and before I know it, another guy shows up, ladders are involved, and there's talk of lots of grease in a hard to reach spot. I am starting to break a sweat because time is money and this wasn't looking so good. They ended up clearing it out, fixing some cracked bolts, and cleaning everything up well - all for $125. I would recommend this company highly. read more

What was a great phone conversation turned out to be a dud of a service call with you they sent over. The plumber was more interested in getting to the next job instead of actually working. They charge $105 an hour and he just wanted to do the least amount of work, collect his $105, and move on to the next job. I was expecting better given the over the phone conversation and service. Not sure I would even consider them next time. read more

I'd give 'em 5,000 stars if i could. I'm a senior and in all my years, i've never come across a plumbing company that operates with such total integrity thru & thru! I haven't met Mr. Morrow personally, but his technicians Pete and Ben were absolutely outstanding, their prices fair and their work perfect. Only one caveat: Be patient with their phone system. They're worth waiting for!! read more

Tony is the best plumber I've ever met. I have owned 4 homes over the past 25 years, and I have tried many, many plumbers for various issues. Only one other plumber was anywhere near Tony in his professionalism, temperament, and positive attitude. That other plumber retired years ago. Tony is a gem. I'm grateful to have found Fred Morrow Plumbing. read more

After another plumber no showed for my appointment this morning, I googled search plumbers in my area and found Fred Morrow Plumbing. A woman answered, didn't get her name but very friendly customer service over the phone, she was able to have someone come by my home within 2hrs. Tony arrived, who was a very experienced plumber (41yrs), solved my toilet problem and while he worked still answered every questions I had about my plumbing issues (and I had plenty:) Awesome service, thanks Tony and Fred Morrow Plumbing! read more

They are great! I had a very difficult slab leak. Two different plumbers wanted to remove my hardwood floors and then go through the concrete slab to fix. Fred Morrow was able to figure out a way to fix the leak by going through the wall (much easier to fix drywall than hardwood floors). It was a less expensive plumbing job, as it took less time that way and a much less expensive house repair job. If I had listened to the other plumbers, I would have cut a large hole in my hardwood floors and then I would have had to replace my floor! Fred came out as promised, was on time and extremely nice to deal with. Tony did the actual repair and he is fantastic. Thank you Fred Morrow Plumbing for a very much appreciate job well done!! read more

We called Fred Morrow Plumbers at 8:30 this morning and by 9:15 they had Pete out to fix our leaky toilet. He was pleasant and explained what the problem was and how he planned to fix it. He was quick and efficient and reasonably priced! Happy to have found them!! read more

I've used Fred Morrow Plumbing a few times. They have always been helpful and prompt. This morning they came within my two hour window time (earlier than later) and quickly took care of my clogged sink. Prices are very reasonable. Will definitely call if I ever need a plumber again. read more

By far the best! I have used them for several problems and they are fantastic! Price is beyond fair and the work is always top notch!

I wish I could give this company 10 stars! We have had a sewage smell coming from our basement for over a year and had 4 different plumbers inspect the area. None were able to locate the issue and speculated that the smell was due to the fact that we didn't use one of our bath tubs. Someone recommended Fred Morrow, so we figured it was worth a shot. Jose came to the house and discovered the issue in 15 minutes. They began work that day on a very difficult job and finished a few days later. Finally, our house smells fresh! Jose, Pedro, Fred and the entire team were so nice and hard working. I cannot recommend them highly enough! read more

My parents have used Fred & his team many times over the years and they were great again today! Mike & Benny were on time, friendly and even careful with our getaway pouch & tricky back gate. They asked questions to obtain a complete picture and explained the whole plan before beginning, depending on what was discovered. Fortunately, the outcome was an overdue snaking. After checking the main line at our request, we were advised how to avoid the minor problem from becoming a major one in the future. No pressure and plenty of information! I highly recommend them. read more

My sister referred me to this company. I called on a Sunday with a stopped up drain and two slow ones. The message taker took my number and a technician called me back right away. I spoke at length to this technician, Stal, who was very nice and informative and I told him I was referred by my sis, so they knew it was a referral client. Their rates were $105 per hour, then they go at half hour rates, but double on the weekends; I didn't want to pay the double rate and he pointed out that it wasn't an emergency (not flooding) if I could wait till the next day, so I said I would wait for Monday morning. I was concerned who they would send, knowing many companies contract out, and Stal was so patient and answered all my questions, so I asked if he would be my technician and he said no, that they do different specialties, but he knows all their people and he said he would check the calendar with Fred, the owner, in the morning and try to send Mike or another guy who was also good. I asked how soon in the morning, he was very specific and said they are in before office hours around 6 or 7a to go over the calendar with Fred and schedule out calls that come in over the weekend, and that the office opens at 8a and that someone would call me in the morning to confirm a window of time on Monday. I really liked him; I thought if this is what the company is like then I found a great plumber. I waited till nearly 930a and no phone call. So I called them to follow up and got a woman in the office; her tone was not friendly at all, it was like I was bothering her right off the bat. I expected that they may still be scheduling and hadn't gotten to me yet, but she didn't know anything about me or my service request. I told her that my sister referred me (an existing, loyal customer), that I had spoken to Stal the day before and asked if my information was conveyed by Stal. She said he might have conveyed it to Fred. I asked is Fred in, she said he might be (at this point I could tell her tone was getting snippy), but she didn't offer to check. I told her that I talked to Stal at length and what he told me. She immediately got defensive and said they had 100 calls and she was doing the best she could (at the same time she was yelling over at someone else off the phone). I would have been sympathetic to her if she had shown any courtesy and apologized for not getting to me yet, but she had an attitude from the minute she answered the phone and then said they MAY get to me later in the day as they were prioritizing and taking care of other customers that didn't have hot water, but she said it in a way that was very dismissive. At this point, I was over the rudeness and being dismissed, as I was only trying follow up. I said that really wasn't my problem, but that her attitude towards me was, that she was turning me away from this company. So she said she would get Fred and put me on hold. Then Fred came on and I told him I was a referral and what had transpired and that his person was being rude...HE was then rude and said they couldn't service me and did I get the 'message'. If I had cold called them or had been demanding or rude, then I could see her being rude to me back, but I wasn't, I was just confused and inquiring if my information had been conveyed as promised by Stal (what if he hadn't?), but she wouldn't follow up on it, she just got defensive and rude...and then her boss, the name on the company, also came back rude and refused to service me over something that they, as a company, did not handle properly. If they always prioritize customers by their situation, then Stal should not have promised me a phone call in the morning for an appt time, he should have said they prioritize and I may get a call later in the day, but he said the company would get back to me first thing in the morning. If they don't get back to a customer when they promised to, even if they were swamped, they should apologize and make good on that situation at the time, not MAYBE later in the day and get defensive and rude about it because they are overloaded with call backs. Very bad business model. I believe that it's not unreasonable to want to hire a company that has good technicians, good customer service throughout the company and decent prices. I had called other companies that had a specific rate for the service I needed, that did not charge hourly or double time on a Sunday and were available, but I was so impressed by Stal that I waited the extra day and wanted to use this company. But this ended up being the worst experience customer service wise...and then to refuse service because of their bad behavior is ridiculous and offensive. It's too bad, because I would have been a loyal customer that would refer them out; instead I'm compelled to warn others here. I'm only giving 1 star because I liked Stal, otherwise it would none. read more

It took Jose three hours to finish reinstalling kitchen faucets, hardware, sink, and stove top. He did a great job and leaved the place as clean or cleaner than when he arrived. The work was first rate. I am a convert. I won't use anyone else from now on. Fred Morrow Plumbing is the best. read more

Fred Morrow Plumbing saved me after a plumber (recommended by a friend) did a terrible job AND tried to rip me off. I called Fred and admitted what I had done, and by 1:00 pm Tony and Jose were here to repair and renew the whole job. I will never use anyone else but Fred Morrow Plumbing. They are the greatest. BonnieB Valley Village, ca read more

Just had Fred Morrow come over to fix many things. We have used them for many years. The sink disposal had been bumped and unplugged and they recognized this immediately. Braided lines on our washing machines perfectly installed. They came here, they were professional, efficient and did a wonderful job all around, ! read more

I have used them several times. They replaced part of my main line, installed water heaters, and all sorts of work. They are fair, honest, friendly and I never hesitate to call them when needed. read more

Fred Morrow plumbing has been our plumbers for over 23 years. They have replaced our water heater, faucets, sinks, and toilets. Fixed a leaky main line to the house---they had to dig a large hole to get to it too! I never worry once I call them out to do a job. They are quick to respond to your plumbing needs, kind and courteous while they explain the fix, and they go in and get the job done. Precise and thorough in their craft. Can't say enough kind words about these guys! Hope they stay in business forever! read more

mike just left after doing an outstanding job. he was on time, friendly and courteous. he kept us informed each step of the job and was very reasonable. i highly recommend him and this business. read more

I found Fred Morrow Plumbing on Angie's List a couple years ago. Our kitchen sink had stopped up and blockage was too far down for us to reach with a residential-sized snake. I called Fred Morrow and they had someone out the next day to fix it. As I recall it was under $100. Fast forward to today. Same problem with the kitchen drain. Fred Morrow had someone out within a few hours to snake the drain. I asked if this was normal, or something we needed to be concerned about. The plumber said it's pretty common with kitchen sinks (especially with low flow faucets that don't allow enough water or water pressure to build to move debris along the drain) and suggested an enzymatic cleaner as a preventative. I love people who are honest and turn down work they don't feel you need. It took him a while to unblock the drain so it was a bit more expensive this time ($145) but well worth the money given how much time he spent and how quickly he came. Will definitely use them again. read more

I had a water heater replaced today and I could not be happier with Fred Morrow Plumbing and his polite staff. I spoke to a woman first who gave my message to Fred. Very nice person. Then Fred called and spent time on the phone with me answering my questions before the appointment, and even called me tonight to make sure that everything was to my satisfaction. The two men that installed the water heater were very pleasant. Fred was the only one that would quote a price over the phone. That is not always possible I will admit, but I explained what was in place and what unit I thought I needed, and Fred knew what I was talking about. I had call backs from others this morning that insisted on playing games, would not guarantee availability, and would not discuss price. I was impressed that I was was able to get the job done on a Friday, the same day as my call. I was hoping that we would have hot water by this weekend and we did ! Many thanks to Fred Morrow Plumbing and I have already informed him and his workers that I will be calling them back next week for a drain project in my yard. read more

Fred Morrow and his team have been my plumbing company for 18 years. They plumbed my house when I bought it so many years ago and have reliably serviced my home ever since. Faucet reached the end of the it's life, they get me a new one. Main line broken (they did not put a new one in when I moved in because it was unnecessary), they got it replaced promptly. Drips, leaks, toilets clogged, new dishwasher, new water heater, all the little things that happen during the lifetime of a house, all repaired promptly and with quality work. Fred's team is nice, they are clean, they honest, and they provide lots of good information on how to keep one's plumbing in good condition (don't let all your hair wash down the drain-duh). Tony is my favorite. What more could you ask for in a plumber? Oh yeah, they don't try to up-sell you when they come to your house to do the job. They are plenty busy and just do the job at hand. read more