We just installed a generator, and the company we had contacted for propane on the day of the…read moreinstallation simply didn't show up - despite our being told that the propane would be delivered "first thing in the morning." They supposedly had an emergency. (See below about how fast they returned my call when I cancelled their service.) I contacted Waltz in a panic and, once they ascertained that we owned our tanks, they were able to get to us the same day and within a few hours and, after ensuring that everything was as it should be with our tanks, filled the tanks. I want to add that - as opposed to the former company, who did not respond to my emergency call inquiring as to where they were and ONLY called me back when I left a message saying they were no longer needed (and they called back seven minutes after *that* message) - each and every time I called Waltz & Sons the calls were answered promptly and courteously and my questions answered. Although I didn't appreciate the former company's "let them eat cake" and "we'll get back to you when it suits us" attitude, I consider that now that we are customers of Waltz & Sons, everything DEFINITELY ended up all for the best! I should add that the people who provided and installed our generator said that they have had a number of dealings with Waltz & Sons and recommended them highly. In addition, months before, I had compared prices for about six propane companies with Waltz coming in as the second least expensive and the company that never showed being least expensive, so paying a TINY BIT more to actually deal with a competent and efficient company that shows up has turned out to be well worth it.

From the owner: We are a family owned and operated business specializing in Residential Propane Delivery and…read moreInstallation since 1996. We service a 50 mile radius of Buxton, ME.

We ordered fuel, got a confirmation and they did not deliver. They yelled at my husband and wanted…read moreto charge the increased and not the confirmed price. Also, they would not deliver the oil now even though this order had been placed on March 3rd, there was a confirmation, and then they did not contact us or deliver the oil. Now our oil is so low that we are going to need to find alternate ways to heat. They were yelling at my husband the excuse that they have 1200 customers and now they have 1199.

The worst customer service i have ever experienced. Rude people. Starting with the dispatcher,…read moreAmy. Very rude. The supervisor whose name i did not catch was equally rude. He raised his voice and called me names. This type of behavior is to be expected in the school yard, not from a place of business. Fieldings does not care about its customers only, for the bottom dollar. Avoid doing business with this company at all cost. There are plenty of other companies out there.

Beaupre installed our propane tank 11 years ago and just installed a propane gas log set into our…read morefireplace. Neat, polite and efficient. They return calls and show up when the say they will.

From the owner: Beaupre Fuels is a family-owned heating oil and propane company proudly serving Biddeford, Saco,…read moreOld Orchard Beach, Kennebunk, Wells, Scarborough, and surrounding Southern Maine communities since 1947. We specialize in reliable heating oil delivery, propane delivery, kerosene, tank monitoring, heating system installation, furnace and boiler repair, preventative maintenance, and 24/7 emergency heating service for residential and commercial customers. Our experienced team is committed to dependable fuel delivery, competitive pricing, expert HVAC service, and exceptional customer care to keep Maine homes and businesses warm year-round. Located in Biddeford, Maine, Beaupre Fuels has built a trusted reputation for quality heating services, fast response times, and personalized local support for more than 75 years.

Working with Suburban Propane out of Portland is horrible. Their phone system automatically hangs…read moreup after 10 minutes on hold to prevent a build up of customers. Once you get a human after several tries, they promise to have someone in service call you back and you receive no return call. I've called multiple times during May to schedule a tank removal and they have yet to call me back. I've also read that they take months to remove the tanks from people yards in Maine, which is completely unacceptable. Their prices for propane are also significantly higher than other companies in the area. I do NOT recommend using Suburban Propane.

Wife's cousin waiting for 7 days for her delivery, and is bed ridden with back surgery, and when I…read morecall it takes hours for call back, and they say will look into it, and nothing happens, and calling them is a 2 hour call back, maybe, and no results...and her propane is empty...and no one cares

First: Without fail, lately long lines are everywhere. I understand because I also work a…read moreregister. Tractor and Supply no exception to long lines. There were plenty of red shirt employees around in the rear area of the store so why keep people who want to give you money waiting? Second: I had a two for $10 item on sale. There probably six people in line with various items to purchase, it was a wait. One cashier. Finally another employee came up front, maybe someone cross trained. I bought two items on sale for $10. Then it rang up the wrong price but he said "nope, two for $15. I had double checked the sign against the product and knew I was correct. We go back and forth a bit. Like he's doing me a favor he offers to change the price. It's not a favor. It's the principal. No customer likes to wait too long to buy something, and, no customer likes sloppy pricing on merchandise. Bait and switch is not what you want your customers suspecting. Everyone is human, I run a register as well. Your customers bring a lot with them when they enter a store. Whatever burdens that may be on their plates. To insure people want to return I suggest to TS, to watch the front end, make sure if someone hops on a register they don't assume they are right. Isn't the customer always right?

Always friendly staff willing to assist. Great seasonal items. Pet friendly. Good selection of feed…read morefor chickens and dogs/cats. They have sales on carhart items. Good value for your money.

Ace offers home delivery!!! I ordered buckets of winter salt online and just had it delivered to my…read morehouse by a really nice person!! Also I spoke with Nick on the phone at the store about my order and he was so helpful! Even if you are OK with shopping in person during a pandemic those things are heavy at 40 pounds each. There is no extra charge, just an order minimum. I really appreciate this so much!

This is my quick stop by local hardware shop. If I need something like a propane refill tank swap…read moreout, yard supplies, batteries, a random tool or bolt, etc they have you covered. What makes a difference to me is within 5 minutes or less of being in here you have a salesperson asking if you need help with finding anything. They also help load up my car with mulch, compost, etc if I need the assist. Only con is of course being smaller than a "big box" store, they have a little less to choose from of particular items, but most of time I gladly go here instead to avoid the time waster of finding items at the larger stores.

I am not one that likes to review too many little convenience sotres unless I have a pretty bad one…read morethat I need to discuss with the yelp community but this pittle place is one that cares about everyone that walks into the store and they are super friendly, it is always clean and for as busy as it is all the time, it is amazing how they keep up with it so well. If you are passing through Scarborough, then stop in and you will see how mice the employees and the friendly atmosphere that you will experience the only drawback is the crowd of people getting gas makes navigating the pumps difficult at times.

I used to visit this store once a day in the morning and sometimes again in the afternoon. And then…read morethey remodeled and the lights are so bright, I get headaches. I hope they get a dimmer soon.

Just letting everybody know that I recently cancel my account with dead River oil Co. in Biddeford…read moreMaine. There oil prices are anywhere from $.25-$.60 more per gallon than any place else in the area. They even charge $399 for a Annual service plan and tank sure. They also automatically charge me $221 for an easy Cap Price protection'. So that's $621 even before they make an oil delivery that charges $.25-$.60 more per gallon than anybody else. I call that highway robbery, irresponsible, and price gouging. I urge anyone reading this, to start saving money, and bring your business to Ranaldi oil in Scarborough. They are prices are upfront, reasonable, and responsible. You will notice that Dead River Oil company has huge buildings, warehouses, and other major infrastructure's , just to deliver your oil. Why is it that smaller companies can do the same thing without massive overhead that people like us have to pay for?

Run from this company! I've been trying for nearly a month to set up a time and date for them to…read morerepair my gas fireplace. A technician came in about a week, briefly glanced at the appliance, then went outside to see if I had fuel (I could have told him I did, I have a gas stove). He then talked about his dad for the next 20 minutes. They didn't have the part, so they had to order it. Of course I expected this to happen as soon as he returned to the business. Depending on who I talk to, they ordered the part just a week ago, or they still need to do so. The person responsible (Shannon something) never seems to be around to talk to. The various people I've interacted with have said they would have her call me back, but that has yet to happen. I received a bill (about $125) for the initial visit yesterday (did I mention he could have done as well on the phone?) I literally spent every day for two weeks trying to make something happen with this company (not to mention being placed on hold, and listening to a recorded message of how my call is important to them, and that they're committed to excellent customer service). I don't think I even want them delivering my fuel any more.

They are just so friendly and easy to do business with. I'm an elderly single woman living alone…read more During the recent power outage I had no heat or hot water. I called and they were here the same day. Champagnes is a great company and is very helpful.

We've been having trouble with our hot water for months. We've had several site visits and was…read moreexplained we needed a new boiler but never received a quote. Now fully without hot water and we're being told a quote for a new boiler needs an additional site visit a week later even though we've been through this multiple times. Propane tanks went completely empty and didn't get filled even though we're on auto-fill. Today was supposed to be the day of an additional site visit. I had requested to have a quote sent to me for a new boiler - they decided to mail it instead of using the email I provided. No one showed up for today's site visit. When I called, they told me it was cancelled but decided not to let us know. We've been without hot water for a week and I have no idea when we'll actually get decent service to get this resolved. You're our only option and you have done nothing to help us.