We had our 2006 Ford E350 van transmission rebuilt by Fred's in January of 2015. Van had over 340K. Now in August of 2019. Our van has over 665K & still going strong. I did have a few problems with the Bill. I was excessively charged for synthetic ATF fluid. I gave them 3 gallons of my own to use. Service mangers reluctantly gave me a refund. He was NOT very happy. read more

Very poor quality work and poor (non existent ) warranty. I'm a business owner with numerous vehicles. Decided to give Freds a try. Big mistake. The transmission failed shortly after they rebuilt it. They reluctantly "repaired" it under warranty but after getting truck back it didn't shift properly. Brought it back again and they said they couldn't figure it out. And that I should take it to a Chevy dealer? After taking to Chevy dealer they diagnosed that Freds had repaired with an incorrect part. I paid the Chevy dealer for the diagnostic work. Freds made a huge deal at that point about reimbursement of the $75. Then the transmission fails again one month out of warranty. Had the transmission re-rebuilt again by another shop @ that point and it lasted 10 plus years. read more

When you walk in and tell them is sounds like Rrrrrrrr they say " I understand" when you come back for 15 day check up and you say my transmission is making this sound, they say "We don't know what you're talking about " the technician in back becomes sarcastic and derisive and they move you on. The only difference is now they've got your money, so they don't try anymore. But the manager is a nice guy, oh yeah he's either getting or already gotten my money. Fred's Transmission has already closed two locations, the owner is never there. Find some place else to do your transmission read more

I recently had the pleasure of doing business with Fred's Transmission and Clutch and couldn't be more pleased with the level of service and professionalism I found. What a blessing to have found a local business with great service and fair pricing. they are worth every penny and I won't hesitate to return. I so much appreciate that they are locally owned and operated. I wish I could take my vehicle there for everything! read more

It has now been close to three years since I had my Toyota's transmission repaired at Fred's Transmission and it is STILL going strong! Who would have thought? If the length of time the repair lasts is an indication of how good a job they did, then these guys definitely deserve a top rating, so that is why I have upgraded them to 5 stars. I definitely feel that I got my money's worth on this repair. I love my Camry and have continued to drive it because it has been so reliable, including the transmission which has worked perfectly in all kinds of weather from the coldest days of winter to hottest days of summertime. I really appreciate what a great job they did for me. read more

These guys rock... Went there with my family after going to AutoZone with codes & having transmission issues & they went out of their way to help us out clearing codes & even threw in few a quarts of tranny fluid at no cost... Thanks again guys u were a God send...btw we made it home to Knox safe & sound! read more

This place is a rip off charged me $65 to cheak my trainy fluid trief telling me it was low needed a new trainy pan and it would cost almost$ 300 to replace it cause my pan was so much! I called a part store $40 dollar's and dealership had it for $25.95 dealership fixed it cost $175 compared to $300 quote by Fred's wouldn't recommend them to anyone they're ripping people off. Who charges someone $65 to check my tranny fluid. They literally only had my truck for 4 min what a joke thank u dodge Chrysler and jeep for ur great work and telling me how they we're price gouging me and ripping me off read more

TERRIBLE. Had truck in for 4 days never heard from them. When we called said if we cant give them more time come get it. Left and he never charged us BECAUSE HE NEVER LOOKED AT IT. Said if we dont like the time it takes dont bring it back. Not a good company and 2 neighbors said they got ripped off-once they left their problems were still an issue. read more

Wouldn't ever get work on a vehicle there again, management team that does not oversee their technicians work. After I had the spark plugs replaced at Fred's I went on a rod trip, 300 miles later I was getting a misfire in 1 cylinder 700 miles later I had a misfire in 3 cylinders. I took the vehicle to a nation wide garage and they immediately found issues with the spark plug installation that Fred's performed. I called Fred's to talk about it and review the issue. Immediately he got defensive and dismissed my concerns. Fred's management said there was nothing they could do and would not even consider the report the other garage made about the improper installation. Terrible experience and I would not trust them with more that changing your oil... read more

Probably wouldn't take my car here, if the service is anything like their customer service NO WAY! Good business is good business across the board and the representative "Jeff" for this company is by far the rudest person I have spoke to seeking help. read more

My transmission in my VW stopping working, I never had a transmission go totally out on me before so I took my car to Fred's since I'd seen the commercials on TV and it seemed like a family owned and caring business. I couldn't have been more wrong, my experience was awful, without even actually looking at my transmission they quoted me the highest price out of any other transmission specialist in the general area. Atop of that they refused to repair, rebuild, or really do any fixing of the transmission at all, instead they refused to do anything but put a brand new transmission in the car. I don't know about most of you others reading this but, I'm not rich. I can't afford 4-5grand for a brand new transmission for a 3-4grand valued car. I found a real family owned shop out in Michigan City that was fully Napa Certified and they replaced my transmission for $1600 with a gently used transmission from LKQ with less than 90k miles on it. That work was done over a year ago and its still doing great. Don't be fooled by Fred's fancy commercials, shop around a bit, get quotes. read more