Went in because I had a leaking tire. They found the problem. The replaced the tire. My husband…read morethought we needed one more tire and they let him know there was plenty of life left on those other 3 tires we had!!! We have had nothing but great service from this repair shop!!!! They balanced the tires and rotated them on my other vehicle for a good price. They also did some Transmission work on my son's truck. This service department rocks!!! They are Good guys with great service.

Make a phone call to them they answer put me on hold for 20 minutes comes back hangs up. I call…read moreback and they hang up again. Both my cars needed four tires and one needs a tuneup. I lost my business. For good thanks anyways

I had a coupon directly from Eby for "The Works" oil change for $49.95, they charged me $110. They…read moresaid my vehicle uses a different oil. They had my car from 8 a.m. until when they called at 5:20 p,m, they never called to tell me about the difference in price. I have also used the same coupon, for the same vehicle, and didn't have a problem.

The service staff at EBY has always been knowledgeable and friendly. Today I was Experiencing a…read morenoise in the front of my truck. Zach the technician said my 4x4 hubs were not disengaging. He immediately repaired the problem, serviced the truck, and got me on my way. I need My truck to earn a living and the service staff at EBY keep me rolling. If you drive a Ford you need EBY. 11/13 I just Had my truck serviced. I asked Ryan to check my belts and batteries as I was Having electrical issues. Belts OK batts not good. It is a relief to know that EBY employ professional technicians that take pride in their work and try to catch issues BEFORE they become a problem. Thank My tires were slipping in the snow and ice, my oil needed changing, a headlight was out, light on the dash said I had a problem with my exhaust system, and I was out of windshield washer fluid. Ernesto and Damon jumped onto my repairs and found my brakes were worn and my front right drive hub was seized in gear--no wonder my mileage was declining. All was repaired and tires replaced. My next service is FREE and I get $200 off the price of my tires. Thank you, gentlemen. 05/04/23 Thank you gentleman! Each time I come In for a service yall treat me like royalty. My truck needs are attended to and I can Partake in the best GIANT coffee machine I have Seen and fresh popcorn is almost always available. The staff is friendly and helpful. Troy the service manager solves any problems before they occur. I repeat--Thank you, gentlemen! 07/07/23 My oil pan was dripping and blowing oil underneath my truck--a DOT no no. I worked With the service Dept to find a time that they could perform the repairs to my oil pan. I was Told it would take 2-3 days and I needed Transportation. EBY arranged with Enterprise rental for a car at a discounted rate on Wednesday. Today is Friday and my truck is finished! EBY service always steps up to give excellent service and the staff is friendly and courteous. The sales department makes you happy but the Service department keeps you on the road.

Pulled into campground in Bristol IN having serious issues with our diesel pick up. Called around…read moreto different mechanics and all were booked 2 to 4 weeks in advance. Contacted Indiana Diesel as they advertise getting you back on the road and they sent a mobile mechanic out the following day. The diagnose was a failed torque converter. They recommended that as they were going to have to pull the transmission that we rebuild it at the same time as it had 170,000 towing miles on it. We concurred. They did the work as promised, for the price promised, in the time frame promised. We were back on the road before anyone else could even look at the truck. We now have 1000 trouble free miles on the rebuild and highly recommend this company.

Man, I love this shop so much. I grew up with cars and when they took it I wasn't expecting them to…read moreget it in and out that quick. My car hasn't stopped working/running since I got my car fixed. I don't know how they do it but it's truly impressive. I loved the customer service everyone was so nice they didn't pressure me into buying anything that I didn't need to buy. They told me something that needed to be serviced but didn't pressure me into buying that thing.. I love this shop so much!!!!!

I'm going to miss these guys when we move to Tennessee.. And my daughter, who lives in Kentucky,…read morestill comes up here to have the guys at Byron's work on her cars.. Finding a great mechanic is one thing, but finding a group of people that always go the extra mile to make sure that you are taken care of is priceless.. We bring all of our vehicles here for service work and repairs, and they get my dually at least once a year to go through it before we head up to the great white north of Canada for our annual fishing trip.. If you are anywhere near Goshen, this is the place to bring your car or truck when you need service.

Car wouldn't start on Monday night downtown South Bend near City County building intersection…read more Really difficult finding a 24- hour towing service to come out around 6:30pm. Googled 24-hour towing services. Called 3. Said "We don't have a truck available." Didn't understand since they advertise 24- hour towing. Finally contacted Pequeno Auto Service. Owner had to travel long distance from home to get to us. Took about 45 minutes to arrive. Have used Pequeno for towing in the past. Very professional, helpful, and he was successful at getting engine running again. (an earlier jumpstart did not work). Grateful he got us home that night. We stopped at Auto Supply store on the way. SR 23 & Ironwood. Milton tested our battery. Looks like our alternator. Measuring equipment said voltage regulator did not pass. Moy Pequeño is the owner. Recommend his towing service.

I live in Indianapolis and my car started overheating while I was visiting my boyfriend in South…read moreBend. I was super worried that I was going to have to miss a lot of work but Avenue automotive was able to get the job done within 48 hours (and right before Christmas). I am so grateful for these lovely people, everyone was so friendly and helpful. The price was even taken down when I mentioned I may have trouble paying for it. I really appreciate these generous and kind folks. They took what could have been a bad situation and made it manageable.

Needed an oil change quickly before a trip and when I called several places they were too busy to…read morefit me because short staffed in any of the 3 days I had left before my trip. So after reading reviews, called Avenue and they said they'd fit me in if I could leave my car for a bit. I did just that. When I went, they are so nice!! Super friendly & I loved how they treat their customers and each other. We talked about how hard it is to keep workers now & he said you have to treat them right. Isn't that the truth! Love that!! Highly recommend.