Daniel was great! He repaired the chip in my windshield at my house on a Saturday. He was…read moreefficient, friendly and professional. He will be my go to going forward.

Excellent service! Had a rock hit the windshield driving…read morefrom Phoenix the night before Father's Day. Left a message and got a call back in minutes. Came to meet us on Father's Day morning and took care of it quickly. So impressed by the fast, professional service!

Initially came out on a Sat to take a look at my Honda truck windshield after a rock on highway 89A…read morechipped it. Unfortunately, the chip turned into a crack. However, Matt told me he can get a factory windshield and get it done in a few days. Honda had a little delay, so Matt didn't get it until Wed. He kept in-touch with me and we had it replaced on Fri (within 1 week). GREAT communication and workmanship. Will use again (hopefully won't need to, though). (side note: Safelite was backed-up until mid-Oct, about 5-6 weeks)

Nice guys. They accommodated me quickly and were friendly…read more The only reason I'm holding one star back is because all three of us missed a tiny crack, that should have been caught by the "pro". Oh well my bad too. Price was a bit steep considering I drove to them. The work was excellent. I just wished they would have been a bit more thorough.

TJ was very efficient and professional. He gave me all of the information I needed afterwards and…read moreanswered all my questions. I highly recommend Novus Glass.

Great service quick response friendly local Mom and pop business. Definitely recommend.read more

Businesses of high integrity and helpfulness do still exist! Thank you Gecko for helping me to see…read morethis manifest through each step of the process. Lori and Wendell were extremely helpful and my process was simple, easy, and completely covered by my insurance company. Without Lori's help, I would have likely paid out of pocket and had a much bigger hassle. Because I am finding high integrity business is rare these days, I wanted to share a little bit of my story to help you understand how wonderful this company really is. My back story: I got a small chip in my windshield driving down the five through California en route to Prescott. I was told by a couple of friends that my insurance company would likely cover the cost. When I called Progressive insurance, however, I could not get a straight answer from anyone in the two times that I called. When I finally got an answer i was told to call Safelite auto glass, which I have now discovered is a megalithic corporation that overcharges while providing virtually no customer service. (Do not go there, folks!) When I called the Safelite number, I was instantly referred to an automated online quote process that was going to charge me $119 for one tiny chip! (Sidenote: I am amazed at my trusted insurance company referred me to this ridiculous place). I knew that this quote was way too high and so I started to research other options in the Prescott area. Gecko was the first place I called. Lori was completely knowledgeable and helpful and supportive. She understood that I knew nothing about how auto glass claims work and she held my hand and guided me through the whole process, including calling my insurance company with me on the phone in order to determine my eligibility for coverage. With her help, I was able to discover that my insurance company would pay for the entire repair. Wendell came out the next morning and had the job complete within 10 minutes! My windshield is practically like brand new. Thank you Lori, Wendell, and Gecko.

My insurance company sent me here for a back window replacement on my 2006 5th wheel. They have…read morebeen rude from the start. I've had a very busy schedule due to chemo needs in the valley and every time I call to set up an appointment, this woman was so rude and curt with me. Today when I called, she had been calling my cell phone(which doesn't work up here) when I informed her of that and that I had tried to make sure she had the correct number when we spoke the week before (she had cut me off saying she had my contact info) she said, you know we are going to refuse this job, you are just too difficult. omg.......... This place has TERRIBLE customer service and there is no way I'd recommend them and I surely will not let them touch my rig.

The SAFELITE personnel at my appointment today were awesome! From Kim getting me in WAY earlier…read morethan I could have hoped for, otherwise I would have a cracked windshield, especially since my driveway is 2 miles OFF-ROAD everyday to get home. Emanuel did an incredibly fast repair of the chip to hopefully prevent a more expensive replacement. Thanks everyone!!!

Terrible all the way around leaking water inside my car from a faulty install just got the window…read moreat the end of May so much for warranty...save your money go elsewhere

Highly Recommend PV Auto Glass - They Even Came All the Way to Mayer!…read moreI recently needed a new windshield and couldn't be happier with the service from PV Auto Glass. Their prices were extremely fair -- significantly better than the big-name auto glass company that everyone uses in the Prescott area. What really stood out was their mobile service. They come right to your house, and they were willing to drive all the way out to Mayer, Arizona for me. I called them, and they had my windshield installed in my front yard the very next day! In contrast, the other big-name place told me they were booked out for at least a month and would have to order the glass. Mike, the technician who came out, was outstanding -- extremely knowledgeable, professional, and fast. He explained everything clearly and made the whole process smooth and stress-free. I also dealt with Tyler, the office manager, who was very personable, nice, and genuinely helpful. That kind of friendly, customer-focused service is rare with other auto glass places in the area. If you need windshield repair or replacement and want fast, affordable service (even if you're a bit outside the main areas like Mayer), call PV Auto Glass. You won't be disappointed!

I usually use safelite but they were booked out for a few weeks so I went with them because my…read moreinsurance said they were a preferred shop or something like that. Mike installed my windshield and he was awesome, he treated my car like it was his own and I couldn't be more happy. It's always nice to find a local small business that still does things the right way.

Wonderful friendly, knowledgeable service. We use Prescott Glass & Mirror for personal and business…read moreneeds. They always take great care of our clients and are worth every penny.

Prescott Glass and Mirror is all about caring for their customers. My husband had his windshield…read morereplaced at another (insurance preferred) shop in town a few months ago. When he caught a giant rock on the way to Flagstaff he called to see if they would fill the crack as part of the windshield warranty or something. They said not part of the service they provide. So, I decided to bring it to my trusted and "preferred" Glass professional- Prescott Glass and Mirror. Scott and his whole team (front office and shop) were so delightful, empathetic, and fast. Scott was talking with another customer about the customers life and updates the entire time I was there. It is clearly a cut above the rest when it comes to building relationships with customers! We will never use another glass shop again!

Matt came out and did an amazing job. Professional with quality workmanship. Highly recommended…read more Thanks again, god bless.

I had a very positive experience with Blue Chip Auto overall. They did an excellent job installing…read moremy windshield--everything looks great and the quality of the work is solid. What stood out to me even more was their service recovery. There was a small item I had requested that was initially overlooked. While it was inconvenient to have to come back another day, John handled the situation the right way. He was genuinely apologetic, took full accountability, and made sure it was addressed without hesitation. That kind of ownership goes a long way. Mistakes happen, but how a business responds is what matters--and in this case, they showed professionalism and care. I left feeling respected and taken care of. I would absolutely recommend them and would use their services again.