1. Free To Ride Surf Shop

1. Free To Ride Surf Shop

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Capitola, CA

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Free To Ride Surf Shop

4.0 (20 reviews)
Updated 2 months ago

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Julian M.

They had a cool selection of clothes, shirts, sweatshirts, skateboards, surfboards. And it was all reasonably priced. I picked up a FTR hat and it was only around $25 dollars. It's not like one of those stores where they don't care about the customers and only care about the money, they want you to find good deals and good quality products

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1 month ago

Expensive low quality goods. Owners are petulant and arrogant. Many other better options in Capitola. Shop elsewhere.

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3 years ago

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26

5 years ago

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14 years ago

Helpful 2
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6 years ago

Helpful 2
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9 years ago

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16 years ago

Helpful 3
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16 years ago

Most people on my Christmas list don't surf, but they want to LOOK like they do! Free to Ride has cool stuff for the teenagers on my list.

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13 years ago

Helpful 2
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9 years ago

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12 years ago

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10 years ago

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6 years ago

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Photo of Sue C.
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6 years ago

Amazing service, great merchandise, a real jewel of a shop in Capitola Village!

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Photo of mark r.
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13 years ago

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11 years ago

Helpful 1
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11 years ago

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9 years ago

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13 years ago

Helpful 2
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17 years ago

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Santa Cruz Boardroom

Santa Cruz Boardroom

4.1
(107 reviews)
1.0 mi
•$$

I had one of the worst customer service experiences I've ever encountered at this store…read more I came in to purchase some apparel for my children, and my daughter picked out a shirt that was on clearance. As I was checking out, the cashier informed me that all clearance sales were final. I acknowledged that and told him that was fine. The problem began when the cashier struggled to remove the security sensor from the shirt. After several unsuccessful attempts, he decided to use wire cutters to remove it while it was still attached to the shirt. My husband even pointed out that doing so would likely damage the garment. Despite the warning, the cashier continued and ultimately tore a sizeable hole in the armpit of the shirt. At that point, we understandably told him we no longer wanted the shirt since it had been damaged by an employee during the checkout process. To our disbelief, the cashier insisted that "all sales are final." I explained that the shirt was not damaged when we agreed to purchase it and that the damage occurred because of their employee's actions. A manager was then called over and made the equally absurd statement that clearance items are on sale because they are defective. The shirt was not defective when we selected it--it became defective because their employee damaged it while attempting to remove the security tag. Rather than taking responsibility for their mistake, they told us we either had to find another item of the same price or take the ripped shirt. Their complete lack of accountability and customer service was shocking. In the end, we found another shirt, sparing them from having to refund the $18.95 they seemed so determined not to return. The entire situation could have been resolved with a simple apology and common sense. Instead, we were met with excuses, poor service, and a complete disregard for customer satisfaction. Based on this experience, I will never shop here again and would not recommend this store to anyone.

I discovered this place while I was having lunch at the new MAD YOLKS on 41st avenue. I wanted a…read moreSANTA CRUZ t shirt or hat and was surprised at how the store was stacked with branded real skateboarding supplies and apparel. The store layout is setup really good. From the outside the store doesn't look appealing but once you enter it's like a whole different realm . Customer service is there to help you with any questions. I found a black colored SC windbreaker that I am happy with. I hope it last because the logo doesn't seem like it can take wear and tear . Crazy the shopper in front of me in line was from Berlin , Germany so you know that this town is made for tourists and memories . Tons of variety of boards here on display. I didn't see too many SANTA CRUZ t shirts though you gotta go to the physical boardwalk store and purchase them there or at Capitola mall. I am glad I discovered this place while, there is btw plenty of parking across the street free.

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Santa Cruz Boardroom
First ride on the new board and wheels!
First ride on the new board and wheels!
One end of the store

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One end of the store

Free To Ride Surf Shop - sportgoods - Updated July 2026

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