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    Blown Out Surf Shack

    4.8 (78 reviews)
    Open 10:30 am - 4:00 pm
    Updated 1 month ago

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    Services - Blown Out Surf Shack

    Custom tailoring

    Blown Out Surf Shack Photos

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    Recommended Reviews - Blown Out Surf Shack

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    8 months ago

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    8 months ago

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    11 months ago

    Solid spot for a used wetsuit got a ripcurl from them loved how awesome it fit. Loved how helpful they were as well

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    6 months ago

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    1 year ago

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    2 years ago

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    9 months ago

    Business owner information

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    Blown Out S.

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    2 years ago

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    1 year ago

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    4 years ago

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    2 years ago

    Excellent service and very helpful- sorted out my daughter with a great board .... thanks from the UK

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    2 years ago

    Went back again recently for a wetsuit repair. They are so helpful. Suit is like new with a diaper fast turn around time!

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    Blown Out S.

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    4 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    5 years ago

    Although they take their time for repairs, they do a pretty good job for a reasonable price.

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    5 years ago

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    6 years ago

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    7 years ago

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    14 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    5 years ago

    They were all masked. They nailed the size right out of the gate. Great value and service.

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    4 years ago

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    4 years ago

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    6 years ago

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    8 years ago

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    9 years ago

    Reasonable price and turnaround for shortening the legs of my wetsuit. Convenient and pleasant service with a smile.

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    6 years ago

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    7 years ago

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    17 years ago

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    14 years ago

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    12 years ago

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    14 years ago

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    13 years ago

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    11 years ago

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    5 years ago

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    Page 1 of 2

    Ask the Community - Blown Out Surf Shack

    Review Highlights - Blown Out Surf Shack

    I stopped by Blown Out and Diane helped me find the right repair kit and threw in a free sewing needle and nylon thread.

    Mentioned in 20 reviews

    Read more highlights

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    Santa Cruz Boardroom

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    (107 reviews)
    $$

    Been going to this spot for a few years now when we make it down to the coast!…read moreFriendly knowledgeable staff helps us with everything! Recently submitted entries for Jimbo Phillips drawing contest! Highly recommended!

    I had one of the worst customer service experiences I've ever encountered at this store…read more I came in to purchase some apparel for my children, and my daughter picked out a shirt that was on clearance. As I was checking out, the cashier informed me that all clearance sales were final. I acknowledged that and told him that was fine. The problem began when the cashier struggled to remove the security sensor from the shirt. After several unsuccessful attempts, he decided to use wire cutters to remove it while it was still attached to the shirt. My husband even pointed out that doing so would likely damage the garment. Despite the warning, the cashier continued and ultimately tore a sizeable hole in the armpit of the shirt. At that point, we understandably told him we no longer wanted the shirt since it had been damaged by an employee during the checkout process. To our disbelief, the cashier insisted that "all sales are final." I explained that the shirt was not damaged when we agreed to purchase it and that the damage occurred because of their employee's actions. A manager was then called over and made the equally absurd statement that clearance items are on sale because they are defective. The shirt was not defective when we selected it--it became defective because their employee damaged it while attempting to remove the security tag. Rather than taking responsibility for their mistake, they told us we either had to find another item of the same price or take the ripped shirt. Their complete lack of accountability and customer service was shocking. In the end, we found another shirt, sparing them from having to refund the $18.95 they seemed so determined not to return. The entire situation could have been resolved with a simple apology and common sense. Instead, we were met with excuses, poor service, and a complete disregard for customer satisfaction. Based on this experience, I will never shop here again and would not recommend this store to anyone.

    Blown Out Surf Shack - surfshop - Updated July 2026

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