Staff is always friendly, burritos are always great portion size. Usually not too busy. Sometimes can be a bit understaffed and have a short wait if DoorDash orders pile up, but they usually prioritize the walk ins. Hope this place sticks around. read more

This was my first time at freebirds, have been meaning to try it out for awhile! This location is in a somewhat abandoned strip mall. The service was friendly and quick. We got a burrito to share among the two of us, and it was enough for dinner by itself. I believe we got the normal size, though we filled it with a ton of items and the chicken fajita. I liked it well enough, I would probably give it a 3.5/5. It's tasty and a good deal. If they'd grill/heat the tortilla it'd be a lot better, not sure if that's an option. read more

Freebirds World Burrito - Tex-Mex Near Me - Austin, Texas

I love Freebirds, especially when they are running a $7 special for a burrito or bowl. I am partial to bowls, for the lack of carbs and gluten on the burrito. This was the next to last day for the promotion, so we made a point of getting there to take advantage of the special. It's fun to build your own bowl by selecting the desired rice (Mexican, white, brown or cauliflower), beans (pinto or black), protein (steak, chicken, or birra), sautéed vegetables, and toppings (shredded cheese, salsa, queso, guacamole, (extra charge), corn, cilantro, etc. The server was very patient while I decided. My bowl included cauliflower rice, pinto beans, birra, peppers and onions, cilantro, shredded cheese, and tortilla strips. He asked me if I wanted lime juice, and I went for it! The bowl was yummy and satisfying for dinner. My friend and I ate there. The restaurant was clean and not crowded, so we could talk comfortably. read more

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Freebirds is a fast-casual burrito joint with craveable proteins grilled in-house by master grillers. I decided to stop by to take advantage of their $7 burrito or bowl offer. I waited in line and an employee will custom build your item of choice on an assembly line. You can choose from several different protein options as well as numerous toppings. They just released a birria protein option served with a consommé sauce so I decided to try this. My normal choice of protein is usually dark meat chicken on beef. I worked my way down the line building my burrito with my favorite toppings. This was the first time I tried the cauliflower rice with my burrito. Some of the topping options result in an up charge. I used to be able to substitute my beans for guacamole but they no longer allow this. The guac has a $2 up charge and they are not very generous and only give you one small scoop. I added the consommé sauce directly to the burrito which added a nice flavor profile. Also I really wish they would bring the spinach tortilla option back for the burrito. Overall I enjoyed my burrito and the ability to customize it. They have a great reward app and I appreciate the deals. read more

Freebirds World Burrito - Burrito Quesabirria - Tex-Mex Near Me - Austin, Texas

The food is fine but the location is one of the saddest in the city. A once bustling shopping center now is left with empty buildings and departed stores so the wrap around patio only serves out to look at the failing of bankruptcy filings. Pickup and go away quick. read more

This Freebirds is the best. Marc and Gavin always got me. They're super friendly and make the vibe so much better in there

Food poisoning! I hate to write this bad review since I've been a regular here for almost 10 years. Overall quality of this location has sharply dropped over the last year or more. About two weeks ago, I ate here with a group for lunch and three or us, including myself, got terrible food poisoning. I'm confident it was from this location because this was the only place all three of us ate, and no one else we had exposed over the following 24 hrs before the onset of symptoms got sick. We all had ordered the cilantro lime rice which is what we later concluded was the most likely source of our identically timed illness and progression of symptoms the next evening. I'm aware this location is scheduled to be torn down eventually with the development of a new shopping center which has likely reduced incentive to maintain the restaurant's quality. I don't necessarily expect any changes to be made because of this, so those still ordering from this location be cautious! Safety of food is questionable! read more

Food was good and Marc was awesome, kind and quick, I hope he's there's when I come back!

I used to be a Chipotle loyalist, but now? I'm switching teams. Ever since they launched their new plant-based chorizo made with Abbot's Butcher, there's just no contest. THIS stuff is what I was hoping for all along. Moist, chewy, hearty, and spicy, it is fantastic all around. This replaces the previous Beyond Meat option but I really don't mind; that was mostly potatoes with a few scraps of meatless grounds in it anyway. This is just pure protein, and it is GOOD. If you're on a budget, the kids meal is where its at. For just $5, you'll get a tidy mound of food, plus chops and juice. All told... Freebirds, you are the winner of this round! read more

Freebirds World Burrito - Plant-based chorizo kid's meal - Tex-Mex Near Me - Austin, Texas

I love getting food from this Freebird's. I mean, I love Freebird's to begin with but this particular location ALWAYS gets my order right. From the burritos to the bowls... even when we want several of the sauces... nothing is ever forgotten. Not to mention, the staff is always friendly. I had such a good order on the evening of Sunday, June 30th that it prompted me to review. Give that crew a big 'ol high five (and a raise). read more

I personally like freebirds lol they always give me decent portions and I am able to get in and get what I need quickly. Easy parking. Nice staff. Cauliflower rice being the same price as guacamole is a bid ridiculous though. But that's not the staff/this location's fault. read more

Freebirds World Burrito - Steak bowl with cauliflower rice, black beans, sautéed peppers, corn, white onion, roasted garlic, lettuce, and ancho sauce. Very tasty! - Tex-Mex Near Me - Austin, Texas

The burritos are pretty good. However, what is the purpose of selecting sauces for an online order if they aren't put in the bag? FAIL read more

visited with family and decided to go back to freebirds like we always do but this time to a different locationit was the best thank you

I had what can only be described as the absolute worst burrito of my life. Seriously, this thing was a culinary catastrophe. I ordered a double chicken burrito with rice, beans, cheese, and chipotle mayo, thinking it would be a delicious and satisfying meal. Boy, was I wrong. Let's start with the chicken. It was the driest, most flavorless thing I've ever put in my mouth. Imagine chewing on a piece of cardboard that's been left out in the sun for days. That would be an upgrade compared to this chicken. It was like trying to eat a piece of sandpaper - dry, tough, and completely devoid of any moisture or taste. The lime rice was supposed to be a highlight, adding a burst of flavor and a soft, pleasant texture. Instead, it was as hard as a rock. I kid you not, I could have potentially broken a tooth on this stuff. It was like chewing on gravel. My rice cooker at home, which I use with minimal effort, produces rice that's a million times better. This rice was an insult to the very concept of rice. Now, the beans. These beans were a travesty. Instead of being thick and hearty, they were more like a watery soup. They kept leaking out of the bottom of the burrito, creating an absolute mess. I had bean juice running down my hands, dripping onto the table, and ruining everything it touched. It was like the burrito was actively trying to sabotage my meal. The chipotle mayo, which I was really looking forward to, was another huge letdown. It didn't taste like chipotle mayo at all. Instead, it had a sour, rotten flavor that made my stomach turn. I almost wanted to puke. It was like someone had left the mayo out in the sun for days, letting it spoil before slathering it onto my burrito. And let's not forget the tortilla. This tortilla was soggy and moist to the point of being utterly disgusting. It was so gross I didn't even want to touch it. It was supposed to be soft and pliable, but instead, it was like holding a wet rag. The whole thing was falling apart in my hands, making it impossible to eat without feeling like I was handling something that had been left out in the rain. To top it all off, I had to pay $24 for this normal-sized disaster. That's right, $24 for the worst burrito I've ever had in my life. I felt assaulted paying that price for such a terrible meal. I wouldn't even pay that for the best burrito ever. For comparison, Costa Vida, which has the best burrito ever, only charges $15 flat with a drink and chips. This experience was a total rip-off, and I wouldn't wish it on my worst enemy. In summary, this burrito was an abomination. The chicken was dry, the rice was hard, the beans were watery, the mayo was rotten, and the tortilla was soggy and moist. I paid an outrageous price for a meal that was completely inedible. If you're thinking about ordering a burrito from this place, save your money and go to Costa Vida instead. You'll thank me later. The servers were very nice though. This problem has nothing to do with them. read more

Felt like a Burrito this afternoon. Googled and saw a Freebirds Burrito in Brodie Oaks Shopping Center. I got a Monster Burrito with a Green Tortilla. This burrito was stuffed with Flavorful ingredients, Carne Asada was tender. I think the Burrito weighed over 3 pounds and stuffing was mixed well by Burrito Chef by folding unfolding tortilla a number of times! This is very important in the making of a good burrito. Any yall South that want a good, flavorful well balanced meal, they had plenty of food! N yall on other sides o town come on down to enjoy this World Famous Burrito in Historic South Austin! Dr Wiley Coyote SFO... read more

Freebirds World Burrito - Super Burrito with Green Tortilla - Tex-Mex Near Me - Austin, Texas

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Steak was barely edible - full of gristle and fat. Cauliflower rice was bad. Order was missing items which, unfortunately was not discovered until we got home. I called the store and was told I could come in another time, and if the manager was there, I could get a refund for the missing items. For some unknown reason they couldn't just refund to my card (with other places Can and do). There was no apology and, clearly, no caring. This place used to be good. They clearly do not understand we have options. I won't be going back. read more

Freebirds is always a solid 3 stars. It's decent fast food, at a decent price, with decent service, which you can opt to make decently healthy. It's a decent choice I opt for once every couple of years. read more

Every time I go in the cashier takes forever and they act like it's no big deal to keep you waiting. Other people are then waiting in line just getting to listen to a pointless conversation with a off the clock employee or a friend. But every time they are super nice when I'm ordering my food. Always seemed clean but in never eat in the store. Also you can't use their gift cards for online orders FYI. WTF it's 2022. read more

The girl who had stickers on her face made my burrito and put 2 half scoops of steak on there. I asked her to put a little more and she gave me little less than half a scoop. They then charged me $4 extra!!!! I got scammed. $14 for a burrito that has less than 2 scoops of meet!!! AVOID THIS PLACE read more

I recently decided to try this place out again since my last experience was just ok. The catered our job and the nachos were so good. I was craving nachos one day and decided to give this place a go. OMG the nachos were fire! I ordered the chicken nachos with dark meat (they give you two options either dark or light chicken. The dark chicken has a really good smokey grill taste to it. Their queso is pretty bomb, it also comes on the nachos. They have so many topping options that by the time I got my food it was stacked high. They also have other options besides nachos. They also have burritos, tacos, and salads. So there is something there for everyone. The prices are very reasonable considering how much food they give you. They also offer a few different sauces to try, so make sure to try them. I went during my lunch break around noon, and they were steady. They have plenty of parking and you get through the line really fast. The cooks are nice and if you have questions they are pretty cool at helping you out. read more

Freebirds World Burrito - Seasoned Chicken Nachos!! - Tex-Mex Near Me - Austin, Texas

First time at Freebirds and I will definitely be going back! I went with a friend who had never been to this style of burrito place, and they were super patient with him and walked him through the entire process. Great service! This was my first time at Freebirds and I thought the food was tasty and worth the price. I ordered a salad, and they were great about allowing me to customize it to incorporate more or less of what I wanted. The only downside is I noticed a sign when walking in that they had Beyond Meat options for vegetarians, but once I got up there it wasn't clearly labeled so I forgot to order it! I expected the employee to suggest the Beyond Meat protein option since she suggested the peppers and onions for a vegetarian burrito. Either way, it was still delicious. We also ordered chips and queso which I recommend, and it was an overall good experience. We took it to-go but there was plenty of seating in the restaurant and it was clean and inviting. Great for families! I can't wait to go back! read more

I have lived in Zilker forever, but never tried Freebird. It was sooo good!! I ordered 2 different types of burritos, one for now and one for later. I was only planning to eat half of one, but it ended up eating the whole thing... I thought the flavours were better than Chipotle. I am looking forward to going back and trying more on their menu. Great value too and cheerful staff on a Saturday afternoon. read more

Everyone that knows me well are quite aware that I like to be seated and served when I dine out unfortunately my new colleague was unaware when he asked me if I was hungry and wanted to go out for lunch. He was driving and insisted on coming here which at first I was not too well pleased especially after passing one of my favourite places that serves Swamp Curry, nevertheless I was here and hungry, ordered the Steak Burrito on a spinach tortilla, loaded it down with steak, black beans, Spanish rice, cheddar/jack mix, pico de gallo, sliced avocado, and just a sprinkling of the death sauce. It weighed a ton and was surprisingly delicious. Needless to say, I wasn't very productive after returning to the office. I could step out of my comfort zone and return, the atmosphere was cool and the staff most accommodating. read more

Freebirds World Burrito - Hybrid Steak Burrito - Tex-Mex Near Me - Austin, Texas

Ate here again today, second time in a short time frame, with two other coworkers. We all enjoyed our food. It was very crowded today and we lucked out and got the last table in the dining room. I had the carnitas bowl today and had it dressed up with some various items and a very very very generous amount of Habanero sauce. It was delicious. Got a to go lid as I could only eat half. They serve a very generous portion for sure. One coworker got the brisket nachos, and he got a to go lid for half of his meal, and the other coworker got the steak bowl and he wiped it all out !!! Amazing how someone can cram in that much food at one time !!! read more

Freebirds World Burrito - Texas Brisket Bowl, ranch style beans, cheese, grilled veggies, pico de gallo, corn salsa, roasted garlic and habanero hot sauce - Tex-Mex Near Me - Austin, Texas

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Tried the Beyond Meat at Freebirds. Taste and texture work for me. Apparently the sodium can vary from day to day. Today it was fine. Cons. This location cut the product with fried potatoes chunks. The serving size would have been adequate if it was pure, but since it was cut it's not enough. I'll stick with a veggie bowl. You can ask for extra beans and rice all day, plus it comes with guacamole. At a $1.50 more it should be pure. Fried potatoes take away from the product. You don't put potatoes in the chicken and beef. read more

Freebirds World Burrito - Blazing fast wifi. - Tex-Mex Near Me - Austin, Texas

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This place always provides me consistently good food and when I go in the afternoon I always see the manager running the place and helping out. It's really good to see that. The food here just seems to taste better to me than Chipotle. I have been working the 2 taco, chip/salsa, drink combo for lunch. This lets me go a little easier on the fillings so I don't get so full. Great little deal. Upgrade to guac or queso for $1 - although the last go they forgot to give me my guac - :( read more

Holy sh**. Never again will I step back into this location. On a Sunday morning, staff hungover. I get it. I've been in their place but never ever spoke unprofessional in front of customers. Three staff members, a girl, a guy and a older guy who acted like he was a high schooler. We were ordering and while the girl employee was taking our order, she and the other staff members were talking about how they should close early and just leave. We're standing in front of them while they're saying this. I get it, we all hate work but come on. Next, there's no refried beans. They claim their machine broke. The older guy employee said, "I can go in the back and smash them myself but it will take 20 mins!" Like, bro. You're standing around, doing nothing. Go do it and have some ready for the other customers. I hope he wasn't the manager because he didn't care at all. No different types of cheeses. Just one. I asked the girl employee about the other cheeses and she replied, "Can't you see we have one?" Like WHAT. I had to hold back and not say anything. Like girl, I KNOW y'all had other cheeses because I've been eating here for years. Next up, half of the soda dispensers were just spewing out carbonated water. I look at the staff member and he sees me struggling to find one that works. Only one worked. Out of 9 different beverage flavors, one worked. I really didn't want to leave them a tip. I tried not too. This experience was so uncomfortable and awkward. So unprofessional and disappointing. AND IT WASN'T EVEN BUSY. IT WAS SO DEAD IN THERE. I hope the other locations will change my mind but honestly f*** this South Lamar one. read more

Ordered a quesadilla & nachos for delivery & they...forgot to put cheese on them? That's the whole point of a quesadilla/nachos? Won't be ordering here again, what terrible quality control is that? read more

I find myself at Freebirds frequently because it's close to work, a good choice for when we are indecisive, most of all it's easy to be a vegetarian here. I really like the staff at this location. Plus, they recently added new outdoor furniture. It's always pretty clean and always consistent. Also, value. Who doesn't leave this place feeling super full. I recommend over the alternative any day. read more

Ordered through Grubhub. They didn't put any meat on my kids bowl!! It had three ingredients- carnitas, rice and chips. How hard is that?! Now my son is pissed. Thanks guys. Won't order from you again! read more

Freebirds World Burrito - NO MEAT ON CARNITAS BOWL!!! - Tex-Mex Near Me - Austin, Texas

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Since learning that kids eat free on Sunday we've become a weekend fixture at Freebirds. I can get massive nachos while my kids get quesadillas or the tiniest burrito made from a taco sized tortilla. It was adorable and my 6 year old was very proud to have her own little burrito. The kids also get chips and a drink. We can all sit outside and enjoy the fresh taco scented air and and the savings. read more

To paraphrase an "old" saying: I wouldn't kick Freebirds out of bed, however, if I had a choice I would pick Cabo Bob hands down. He is WAY hotter!! read more

Freebirds World Burrito - South lamar location - Tex-Mex Near Me - Austin, Texas

There monster burritos are big I only ate half good service n fast it was my first time eating here I'll definitely be back

Went here because Cabo bobs was closed on Sunday. I couldn't have been more disappointed in the food quality and service. I couldn't even finish the sad excuse for a burrito. I was wondering how chipotle stays open with all the other options, but I'm confused why this place even exists. read more

I ordered the Grilled chicken burrito with the cilantro rice and I added the jalapeño sauce. I really enjoy spicy food but if you don't, I advise you this: DO NOT get the jalapeño sauce. It's extremely spicy!!! The burrito was great! I'll definitely try the bowl next time. read more

The service is always amazing and the food is awesome. But ordering directly from the mobile app is trash. It always get stuck on processing or only pull up partial information. I eat at Freebirds at least 2 to 3 times a week. I work all over Austin. The mobile app only work half of the time. Sometimes I get so frustrated with the mobile app. I just end up eating somewhere else. It's a mobile app. So it should be more user friendly. Please!!! Have your web developer look at this or get a new service. Out of all the restaurants I use to order food. This mobile app is the worst. read more

I solemnly swear to never go to Chipotle again. Better quality, ingredients, price, and attitudes from staff can be found at Freebirds. I just moved to Austin about a month ago and have already been back 3 times. It's an unhealthy obsession! On my first visit I think the man behind the counter could tell I was a newbie so he walked me through the whole process and informed me of all the yummy options I had in front of me. I chose steak for my filling and he advised me that it's even better with a bit of garlic and lime juice to enhance the flavors. Good call, guy! I do think it's kinda lame they charge extra for sour cream, but hey they got to make their money somewhere. I order the smallest size, the hybrid, which is more than enough for me. Good thing this location isn't too super close to my house or else I would get really fat! read more

Rude staff, guy working today was sarcastic and talking about me when I was leaving because I didn't ask a question when looking for something. Don't recommend. read more

Time for a review update. This place is still my favorite burrito place in all the land (English accent...It makes it sound more official that way.) You know I'm serious when I whip out my English accent. They have a rewards card, so you can get points after purchases and save up for their badass shirts. I want every single one of those shirts, but I choose to spend more dollas on food. The burritos continue to be amazing, as do the servers. More recently I've chosen the burrito bowls. I'd suggest instead of getting rice, pack on the beans. The steak is the best. I'll never order the chicken again! Also, add the green sauce to whatever you get... it's so good! It's a chain, but I don't give a crap. I think Freebirds makes Austin great! read more

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Food has gone down in quality, hitting a pretty average caliber right next to Chipotle. Add in the fact I got smack talked by staff while they made my food. Basically, ordered a quesoritto (without realizing they no longer make them since I haven't been to a Freebirds in over 4 years). I was met with a pretty confused employee so I apologized and said it would be okay to pass on it and he told me he was new and sought out some help from his coworkers. The process went smoothly until checkout where one of the employees struggled to wrap my burrito. Which is when I got shit talked by two employees. By the looks of it, a new kid, and a catty superior. "How do you wrap this thing" "Like a normal burrito" "It's breaking apart" "Yeah that's why they are no longer on the menu" "Then why are we making it" "Because it's a special item" -insert eyeroll- Needless to say I was pretty uncomfortable at this point. I've worked food service before and would have NEVER talked so poorly about a customer's food while they stood in front of me. It's so unprofessional and just plain out rude. I sustained a back injury the day prior and was on meds and it made me feel even worse than what I already felt like. Unbelievable. I would never force someone to make something they don't offer or demand things not on their menu. Nothing worse than getting shit talked about an item that you told the employee not to make if it wasn't possible anymore. Never again am I stepping foot in another Freebirds. Especially if they can't train staff to be respectful and practice proper customer service. read more