I wouldn't even give them 1 star. We called and worked with someone 5 days in advanced to make sure…read morethe new vehicle was available, ready and clean. We drove 3 hours one way and within 30 seconds of looking at the recently cleaned and "ready" for us NEW vehicle, not used, but "new", the entire interior of the vehicle smelled like cigarette smoke. That's not a "new" vehicle. We opted to test drive a used vehicle they had on their lot of the same model but 1 year older and used. It still even had the new vehicle smell and looked decent other than the front tires were beyond bald. The price they gave us was MORE than the "new" vehicle they offered. They were unwilling to budge. We simply asked them to match the price and offer a 100,000 5 year power train and bumper to bumper warranty with new tires. The "new" vehicle came with a lifetime power train warranty so it wasn't like we were asking for the world. We left. So, an entire work day plus 6+ hours of driving for a "new" vehicle for nothing. I can see why now they have so many vehicles left on their lot and no patrons there to purchase.

I was looking for a used vehicle using autotrader.com and found close to what I was looking for at…read morethis dealer. First, I do not trust auto dealers. Second, I was extremely wary of buying a used vehicle, but with the economy what it is, that's all that my budget could handle. I called the dealer and asked if the vehicle was still there. The woman I spoke to said it was and asked if I'd like to set a time to come and see it. I told her I lived 2 hours away, and I don't want to drive all the way there and then be told it was sold. I've read about this happening to many different people about various car dealers. She said they don't do business that way and it will be there. After a long drive I was pleased to find that it was there. They had it cleaned and detailed for me. I met with a salesman named David. He was very polite and didn't seem pushy at all. He was able to answer most all my questions about the vehicle. Considering that I'm not a mechanic, I inspected the car as best possible and took it for a test drive. The experience was good. I didn't feel pushed to buy it. They didn't come down as far as I'd hoped on price, but I did get it for below the Kelly Blue Book Fair Market Range. I would deal with them again.

I am leaving an update to my previous review two days ago. Josh the manager of the service…read moredepartment call today and apologized for the service I received on Friday. He refunded my payment because the "1 hour or less or it free" advertising on the web has no restrictions. He was very polite and wanted to make sure there wasn't anything else I had issues with. Thank you Josh for taking care of this so promptly.

My husband and I only wanted to drive a Gladiator to see if this was the vehicle for us. They were…read morehappy to oblige. We are an older couple 60+ who have battled 3 bouts of cancer and the surgeries and treatments that follow. We had no intentions of buying a jeep that day. After 4+ hours we were exhausted. The salesman knew I wanted a white vehicle from the start. We were given many vehicles to drive, none were white. Needless to say I now own a black Jeep Wrangler with low mileage. I love my vehicle, but the loan process was shady. We were too tired and it went way to quickly adding warranties we didn't ask for and didn't realize we were signing. The Mgr. and my daughter got everything straightened out but THEY WILL TAKE ADVANTAGE OF YOU IF YOU DONT PAY ATTENTION TO EVERY WORD. I HAVE NEVER HAD SUCH A HORRIBLE EXPERIENCE BUYING AN AUTOMOBILE*** OLDER BUYERS BEWARE *** ​

The financing portion was very rushed and I left without knowing what interest rate I'd been given…read moreor what bank financed it. Traven & Ja'Meare were great & Traven was especially helpful in understanding the electronics of the car. I ended up spending more than anticipated for a used car and am hoping I don't develop buyers remorse. Still waiting on the second key fob for the car.

I thought Johnson was just a name, but it's turns out it's a reflection of their whole business!…read moreThey suck Johnson! Bought a car just to find out they didn't leave me with the lug nut key and gave me the run around about it. Told me they'd find a solution and possible mail me one or reimburse me back for buying one. Turns out neither of that was an option and tough cookies for us. The lug nut key is PART of the vehicle in the sale. Not including this is ridiculous and then expecting me to go figure it out on my own is just poor customer service. Failure to take accountability really shows what "Johnson" means in their name. The reviews don't lie. This place blows Johnsons. Avoid it and go somewhere else where they have integrity, honesty, and take accountability for their oopsie's. Oh and it's not just "$25 dollars" It's 50+ to replace that. I should probably talk to my lawyer about this.

I would give this dealer zero starts if I could. Few months ago they agreed to sell a Demon 170 for…read more$15,000.00 over sticker price, the $15,000.00 was paid and the contract was signed. Yesterday the car finally came in and the decided that $15,000.00 was not enough and now they want an additional $60,000.00 or they will sell the car to someone else. Do NOT do business with the steelership!!!!

Traded in my truck on a fuel efficient car to make the 140 mile a day commute to school. I talked…read moreto someone multiple times and explained I was on an educational leave from Walmart and my only income was my stipend from the school. I was assured by multiple people that the stipend was more than enough income. It was a horrible experience from start to finish. During the test drive the check engine light came on, I was told it was because the car was running when they put gas in it. Even after we caught the fact that they were only giving 2/3 of the payoff of my trade in, we still signed for the car on Saturday because it is what we needed while I was in school. On the way home, the check engine light came on again, Advance a auto read the codes, and it was nothing to do with the gas cap, it was 2 faulty engine parts. I called them and they set an appointment for the following Thursday. Above 55mph, the car shook so bad it made my radar detector fall off the windshield. We took it to get the wheels balanced and oil changed ($100). Walmart found the rim was bent due to hitting something. It needed to be replaced. I drove the car to school on Monday and Tuesday. On my way to school on WWednesday (day 3), I stopped to get gas. After pumping my gas, the car would not start. When the key was turned, it did nothing. Even jumper cables wouldn't get it started. 7am and and almost an hour away from home, I had to find a ride to school and get the car towed home. Called the dealership and it took until 5pm to talk to someone about the problem. Even after all of this, we were still very understanding. We just wanted to be able to drive the car that we had purchased 4 days prior. At this point we were told that our financing had fallen through. We were told everything was good on Saturday when we signed the papers. But, now they were telling us to try to get the car started to drive it back. The next 3 days we were given the run around. "We will call you back", "my manager is on the phone", "my manager has been with a customer all day" (at 3pm), "we are waiting to here from the bank", just to name a few. Three days of a broke down car in the driveway, three days of not having my truck, three days of having to use our one other vehicle for my school, my fiancé, and 3 kids. Three days of excuses. Then today, at around 6pm, wrecker showed up with my truck and picked up the car. We were told there was nothing they could do. WHAT A WASTE OF TIME! Over $100 down the drain, with nothing to show for it. HORRIBLE EXPERIENCE!

Have been looking for over 2 weeks Almost bought elsewhere,…read moregrateful I waited Zack Davis is great to work with! highly recommend

Would not recommend them. They are a bunch of scammers with no integrity…read more They dont honor their extended roadside assistance after tou purchase it. Sell junk vehicles that you have to repair yourself all out of pocket to you. I wish we could give a negative star. Absolutely the worst.

You will never find a more honest hard working dealership than Johnson it is very obvious they want…read moreto earn your business not only once but for years to come!! We just purchased our 4th car from them and will go to NO other dealership EVER not only do we buy there we recommend everyone we know to do the same!! The owner John Johnson was the first car salesmen to treat me with complete honesty and respect something unheard of in a car salesmen!!! I have since dealt with TJ Fryatt one of the salesman and found the same honesty and respect!! From the person answering the phone, to the parts department, service department right on down the line you could NOT ASK TO BE TREATED ANY BETTER!!! IF YOU ARE INTERESTED IN PURCHASING A VEHICLE I WOULD HIGHLY RECOMMEND THEM!!!!!!!!!!!!!

Recently purchased a used car from the sales staff, and they were good to work with. But the…read moregarage employees that sit in the office are just dry as a bone and generally unfriendly with the exception of Willie Johnson. He is the only one who greeted us when we said "Good Morning" , the other grey haired gentleman with glasses who sat in the desk to the right of the service counter didn't say a word besides "you're 30min late so you're gonna have to wait, we took someone in ahead of you" then went back to reading his paper. His general demeanor and overall attitude towards us made me feel like he couldn't really care any less. But Mr. Johnson was the nicest person there. Maybe the only one.

i have purchased 2 cars from wallace. Tony Turner sold me the second used truck. I asked him had…read morethe truck been checked out and he said yes. Well it wasn't. In 2 days the engine light came on. I called him and asked himif the truck had been checked because my engine is on. He bullshitted me even though I have a warranty on this truck. I called to make an appointment. the girl took my information then said someone will have to call you back. No one called. I have sent friends who have bought 3 subarus from Wallace. So if you are thinking of wallace go somewhere else.

Teddy was awesome. His knowledge of the car was very helpful. He took extra time to answer all of…read moreour questions. Ron, the sales manager, will go above and beyond to make the deal you want. We are repeat buyers and will buy here again. Thanks for all your help.

I got a good, honest deal on a nice Honda Ridgeline from Andy Simmons. Andy and his staff were…read moregreat to work with and were very accommodating since we were from out of town (6hrs). I can say this was the easiest vehicle purchase I have ever made with a car dealer. They don't hammer you with outrageous processing fees that I have seen at other dealerships (some want as much as $600).

Terrell in internet sales was awesome . He hard to try to get my business. We even had a deal…read morestruck which I sent south because I changed my mind. However, he was really good at helping me negotiate the trail like you.

they have the worst team ever especially the tall black guy in the used auto department , bought a…read morecar and signed at 10pm and the next morning I had to be at work at 8am and got up to start it and found out they rigged it so it would run but had to get a battery that morning that costs me $400 and I was late for work as well ... that place SUCKS !!!!!!!!!

I wouldnt buy anything from this dealership from the start our salesmen jaime was a total lier told…read moreus we had to buy the 299 air and the 699 paint coating said it was on the car i proved it was then says well we will have it put on. Told us the loan wouldnt go thought unless we took the paint protection and interior protection and the 299 bs air and the warranty thats the biggest joke. We foudn thinsg wrong with it they tell us wait till you pai t and interior warranty kicks ina nd we will get it done well fast forward a year yeah no pai t coating applied yet had to use the warranty my car still sitting at ford 3 weeks flr some bs approval for repairs and no loaner or rental no call to have paint protection applied or Interior protection its garage and they find everyday to denied claims read all over the net its a stealerships way to rob you of money. I also talked to my bank who gave me loan they never once said I had to have the dealership bs up charge air paint. Interior protection they even said they lied. So my claim after 3 weeks was approved no loaner called and said warranty says loaner or rental whwn claim approved look.at that its the weekend no call back about loaner how convenient. Needless to say dodge is full of liers and im talking to a lawyer to get my refund on there bs paint protection and Interior protection that was never applied or called to get done and there bs 299 air funny when I got home my tires werent even aired up biggest joke dealer there is stay away far far far away there liers and stealership I wouldnt even send my worst enemy there NOT EVEN WORTH ONE STAR​

Jamie Blair was our sales representative and lied to us about a diagnostic being performed, and…read moretelling us what part we needed. Fast forward to us calling another Ford dealership to order the part, they ask about a diagnostic being performed so warranty will cover AS IT IS UNDER WARRANTY, only to find out a diagnostic was never performed, costing us $800+ to fix out of pocket. Instead of using our warranty where it would have costed $100 as that's our deductible. After meeting with the service manager for 2+ hours yesterday and him avoiding us, he was absolutely zero help at all as well. After this, Jamie also has left threatening messages on my husband's phone, and attacking his appearance. If I could give 0 stars, I would.