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    Freedom Heavy Hauling

    5.0 (1 review)
    Open Open 24 hours

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    3 years ago

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    Freedom Auto Transport - strapping top back on causing more damage to the gutters and paint

    Freedom Auto Transport

    (119 reviews)

    Terrible experience with Freedom Auto Transport. I worked with Anthony Pravata, who quoted me…read more$1,100 for a 40-mile transport and promised a Conestoga trailer at our requested time. What actually happened was the complete opposite. No Conestoga trailer showed up, the driver was over 3 hours late, and then complained about having to tarp the load--which was already agreed upon beforehand. To make matters worse, when I called to confirm the truck timing, they tried to tack on an additional $150 for no valid reason, even though we had already agreed on a set price. Overall, extremely unprofessional and unreliable. I would strongly recommend avoiding this broker

    1 Star - Misleading, Unprofessional, and Dishonest…read more Freedom Auto Transportation sounds great when they first take your order. They claim to support the military, offer military discounts, and say they take special care of military customers. That representation was a major reason I chose them. Unfortunately, that promise did not match the service provided. They are brokers, not actual carriers, and they subcontract to unreliable transporters. This was supposed to be a simple El Paso to Dallas trip with expedited service, and I was told the vehicle would arrive overnight. That never happened. The day after pickup, I was told the carrier had a trailer breakdown and would be late. Later, I was told a completely different story -- that the vehicle had reached Odessa and was having DOT issues. Eventually, I learned the truth: the vehicle never left El Paso. When I called Freedom Auto Transportation directly, they provided no help at all. I was repeatedly told "we'll call you back", but no one ever did. Once they had the deposit, there was no follow-up, no advocacy, and no customer support. It felt like they no longer cared after getting paid. The vehicle was finally delivered one full week later, yet I was still charged the full expedited rate. To make matters worse, when the vehicle arrived late at night, the driver demanded cash on the spot and implied the vehicle would not be unloaded unless paid immediately, as if I had threatened not to pay -- which I never did. The balance was $350, and I sent it immediately via Zelle, but the pressure and tone were completely unprofessional. Bottom line: * Misleading claims, including military-friendly messaging * Conflicting and inaccurate updates * No customer service after the deposit was taken * Full charges despite failed expedited service I would not recommend Freedom Auto Transportation, especially to military members and families who expect honesty, accountability, and basic customer support.

    Freedom Heavy Hauling - shipping_centers - Updated September 2026

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