Girls at the front desk are nice but i did take my 16 year old Boston terrier here a few times and…read morethe last time that I picked him up he had a cut on his cheek and no one was able to tell me how it happened. My main worry is who is watching these dogs? And how no one was able to give me a straight answer on why and how my dog got hurt. Poor baby was anxious and scared the whole day. Went back to cancel the doggy day care plan that I had purchased, once again the girls at the front desk were understanding and cooperative but i just wouldn't risk bringing my dog here again.

We recently used Family Pet Retreat for our 3 days 2 night trip out of town. This is the first time…read morewe have left her with anyone else other than family. Doing our research, we went to Pet Suites and found these rooms much more at home rather than keeping our pet in a kennel barking under fluorescent lights. Her room was a good size, well kept and clean. We usually don't keep her with other dogs and they made sure she could stay separated when having the outdoor play time and using the bathroom. Play, feeding, and bathroom were included. Very grateful for the fantastic/attentive staff and reasonable care. We would definitely book again in the near future.

I found this wonderful place for my dogs when we are taking longer trips! I love the fact that…read morethey're further out from the city and have property for the dogs to be able to wonder like they used to when we lived in the suburbs. My dogs are accustomed to being around, just our family and don't always be friend new people readily. They immediately took to the owner, Brian. Our dogs are on a diet where they have a mixture of dry and wet food that require refrigeration or freezing. That was no problem at all for the owner to accommodate. The fellas looked well cared for when my son picked them up! My son forgot to check for the dogs blankets when he picked them up and Brian kindly drove them down to the city where we live so that the dogs would have them. I will definitely use Hicks Farm again and I highly recommend them!

Zelda, our German shepherd/husky mix, boarded with Brian for nearly two weeks while we were on…read morevacation. Before she went, I'd worked with her on sit, down, take it, leave it, and some spins with decent success. Brian took what she had and built on it, adding heel, come when called, turn, and stay. He returned a noticeably different dog. When we hit some bumps shortly after, he came back out and spent a solid hour with me going over what was actually happening...not just commands and corrections, but why she was behaving the way she was and what she needed from me to feel secure. (Spoiler: she needed me to be more confident and consistent.) He has a way of cutting straight to what matters without overcomplicating it, and more than once he said exactly the right thing at exactly the right moment. What struck me most across both experiences was how much genuine wisdom he brings to his work. He's clearly someone who has learned his craft through deep experience and observation, and it shows in every interaction with the dog and with the owner. On top of all of that, his pricing was incredibly reasonable; boarding and training combined for what many trainers charge for training alone. We felt genuinely taken care of. Kind, patient, perceptive, and exactly what we needed. Highly recommend.

Great customer service and that take care of our Goldendoodle Ben. Thanks to the staff for their…read morecare. Richard

Bought my dog Rey in for the first time last christmas ,Erica was amazing as I have never separated…read moreor boarded him ,but she quickly made my mind feel at ease. We have been coming now for spa and nail trim .I've booked this summer for a weekend getaway .The staff and facility is truly amazing. Love all of you guys for the care you show my dog on each visit .All of you are angels .

Our pup Mollie LOVES coming here. She sprints inside for her stays... she often attends anywhere…read morefrom 2-5 nights at a time. The staff is extremely friendly, professional and welcoming. We love seeing our video updates and how sweet they talk to her. The booking process is easy and prices are fair. I 1000% recommend this facility!

I ended up not using their services as my plans changed, but the customer service during the…read morebooking process was phenomenal. I have never booked a resort for my animals before and was definitely nervous so I went there after booking to get a tour of the facilities. After speaking with the staff and asking a ton of questions I really felt comfortable like each animal that comes in will be treated like they are one of their own. Will for sure use them in the future

Everything. They take great care of my dog whether it is for a grooming or a short boarding stay…read more I recommend this Couple of vets,in Spray ng TX 100%.

The best vets in spring! My tinker is a 5 pound chihuahua practically my child so when she got sick…read moreI had took her to two other disappointing clinics before I found this one! They actually care about your animals and give the best solutions to get them well while being gentle and loving. Whole staff was great

Expect about average care and service. If your dog or puppy has any special needs, the quality may…read morevary. My pup's cut was nice, they did decent and what was expected for when he had matts or when I decided to groom him myself (which went poorly). I was prepared for anything since the front desk couldn't give me clear answers of how he was going to look every time I took him. My puppy is low maintenance, no health or allergy issues so far. He still looked cute when we picked him up. They also did good with our family's late senior dog. But my sister's puppy has a lot of special needs. Her care was handled quite poorly and looked nothing like herself. Honestly, after seeing the owner's response to her review, I'm not sure this place can accommodate all kinds of dogs. They seem pretty firm on the one sort of cut they offer, if you have specific expectations it might be difficult for them to meet. One visit should be enough to tell if it's right for your dog and make sure to trust your first gut instinct! Edit: Hi Monica, thanks for taking the time to respond! I hope your business also takes the time to consider good faith feedback. I'm glad that Chixie has cared for lots of different dogs, we just didn't see that reflected with my sister's. We encourage future clients to ask lots of clarifying questions before booking. While every groomer is different, attending customer needs is standard for any business, so there's plenty of options in Houston, but thanks for the well wishes!

I was not disrespectful towards your staff in my review, I was simply informing you how she was not…read moreclear at all about my dogs cut. Blaming me for your poor work and service is atrocious. It's not a personal attack it's directly related to your service that negatively impacted my dogs grooming. The fact that you're being defensive just shows how terrible this business is. It's so disappointing to see considering how loyal my family was to this business for YEARS. I will gladly accept the before pictures, you have my number. It's rich that you keep saying that yall care about my pets safety, yet yall clearly know nothing about dogs with double coat. "Your dog's coat actually acts as an insulator," explains Dr. Jerry Klein, Chief Veterinary Officer for the AKC. "Shaving that coat to reduce shedding or supposedly to keep the dog cool also eliminates that insulating layer of fur, makes the dog susceptible to heat stroke, and can result in improper hair growth and the possibility of follicle damage. A dog's fur coat protects him from sunburn and decreases his risk of developing skin cancer." I already told yall my dog has skin issues and when I brought her in November I also told yall she was having a hard time growing fur. Shes been whining and scratching more since her grooming. Even my vet said this cut increases irritation. Maybe you should reflect on your defensiveness, practice your dog grooming skills and work on your business ethics. The unprofessionalism is truly appalling.

Great service.. the staff is wonderful and Dr is always patient and helpful.. prices are better…read morethan other places I've been to. I appreciate the great care my animals get here.

Highly recommend! Have been bringing my pets here for 20 years! Would never take them anywhere else!read more

I've been bringing my dog to this vet since I relocated to Texas about 3 years ago. I've always…read moreappreciated the customer service, but every visit ends up being $200+ which has become very frustrating. Today I almost didn't come, but my Frenchie has been having ear issues again. Last year they put a medication in his ear that helped temporarily, so I came back hoping to address the same issue. This time they wanted to charge me $100 for the same medication that I later saw on Amazon for about $7. I declined the medication. After that they offered to simply clean his ears. I agreed, thinking it was a basic service, but no price was mentioned beforehand. When I received my bill, it came out to $337. I was shocked to see they charged $50 just to clean his ears without informing me of the cost before doing it. While the staff has always been polite, the pricing and lack of transparency are very disappointing. Unfortunately, after today's experience, I will not be returning. I have to agree with other reviews that the pricing here feels like a rip off.

We, and our mini-poodle puppy, Chief, have experienced absolutely wonderful and caring service at…read moreCole Veterinary Hospital at Harmony! Highly recommend choosing them for everything. From the start, the front staff were super kind to our lil pup for his puppy shots; he had positive experiences every time! For boarding, Chief was happy and well taken care of as he recuperated from his neutering while we were on vacation; Jasmine was so kind and even sent us a video of our pup playing in the unexpected snow in Jan 2025. We were sad to miss his first experience with snow, and thrilled to see him love the cold, white fun. Then, Dr. Kendra Delaney and the whole staff were instrumental in working with our Pet Relocation team for our international move, and promptly responded to all the timely details. Chief boarded for about a week until he flew out to meet us abroad. The staff all took amazing care of him, and our extra thank yous to Jasmine, our puppy's favorite vet tech, who noticed he was getting anxious; she promptly alerted the vet team who approached us with suggestions. We sincerely appreciate them all going the extra mile, every time.

Wow! I feel the need to update my review after Hurrican Beryl. I happened to be out of town during…read morethe storm, luckily. Exceptional care of pets as always. When I was one of the lucky ones that went several days without power, Crystal jumped in with extra visits, no problem. GUYS...She even cleaned out my fridge and freezer of spoiled food! YOU READ THAT RIGHT! Voluntarily, she got rid of perishables that were going to be a problem. Good thing, I didn't get power back for another 5 days! What a mess I would've had. She also improvised extra water for the cats through the outage and made everything work for the well being of everyone (physical for cats and mentally for me!). I am lucky to have found Crystal when I moved to Houston 4 years ago, would not hesitate to recommend to anyone!

This is my experience with Crystal's Cozy pets…read more My family and I have used Crystal's Cozy Pets for the last two years. We have had various animals that they have watched through out the years but most recently we have a 7 year old German Shepherd and a 7 month old Lab plus a kitten and two cats. Our sitter has been Hailey. In the beginning, everything was great! We would leave on a 10 day road trip and Hailey would come 4 times a day to take of the animals and we would get updates on the animals plus pictures. After some time, we started getting complaints about our dog Leo, the German Shepherd. That he was jumping on Hailey and causing scratches on her back. After that trip, I asked the owner, Crystal, if they could can still handle Leo and the verified "yes" that he was no problem. As time went on, we got Oso, a lab puppy. We just left on another 10 day road trip and received nothing but complaints and nagging about Oso almost every time Hailey went to our home. She complained so much about him, my husband and I stop replying to her messages. She accused my Oso of nipping and bitting her, which he has never done with me or my kids. I have video footage of her yelling at him and being aggressive towards him because once again, I have a 7 month puppy that will jump on her. Which 7 month old puppies will do! Hailey literally complained about almost everything about Oso. Aren't you a dog sitter? You are supposed to love animals but we definitely do not feel the love for our animals at all during this trip. Hailey is not qualified or has the the patience to deal with puppies or big dogs. 7 days into our trip, we are literally thousands of miles away and Crystal, the owner, calls us to say they no longer can take care of Oso and we need to come home! Or find another arrangement of care for him while we are still on the other side of the country! Are you kidding me?!? Thankfully, we found a lovely young man that was able to do it and he has been wonderful and says Oso is a wonderful puppy and has no issues with him! WOW! What a difference! Thankfully, since our family trip was intentionally ruined with Hailey and her complaints, we finally got to relax our last two days with the help with our new dog sitter, Junior! Honestly, we were not going to book with Crystal's Cozy Pets this trip, but wanted to give them another try. Boy, I should have listened to my gut. When you on vacation, you should be confident that you leave your pets in the hands of someone that will love and take care of them like you would and in all honesty, I don't feel like CCP's can do that.