Awful place. Not sure how this place stays open with owner's 16 kids making noise all the time…read more They would rev motorcycles at all hours, using the garage as a personal gym, the younger ones running crazy and almost getting hit by cars in the street. All the while not providing adequate care. Avoid this place at all costs.

We had to find a place for my grandma when she couldn't live on her own anymore. We wanted to find…read morea place that would care for her like family and where she would feel safe. She received her own private room which helped her feel more at ease, and the staff gave her the extra attention to help her adjust to her new surroundings. We are very pleased with the care she received. Thank you

Exceptional in every way! In fact Aegis was recommended by the LT Care Ombudsman after my parents'…read morehorrific and unsafe experience at a popular continuing care community in Irvine (RP). We transferred both mom and dad over 3 years ago. He was already on hospice and she was just ready for assisted living. Thus, they moved into 2 separate rooms as we knew he would predecease her soon. What a breath of fresh air! Caring, professional, long-term management and staff. Beautiful and spotless facility inside and out. Wonderful activities and special events. Amazing dining experience. My dad boasted to friends and family that he felt like he was at home. He loved to sit by the fireplace and read. Mom loved bingo and scrabble with friends. And, when each of my parents health began to fail, Aegis was quick to recommend extra care and eventually hospice, letting them live out their life and die peacefully.

My mother in law recently moved to Aegis and is very happy there. Was not an easy decision to make,…read moresince she is still able bodied and of sound mind. People tend to think that assisted living is for people who are ill. She is 96 and the upkeep on her home was just getting to be too difficult. Aegis provided relief from that but more importantly has given her fun activities and new friends. The staff there is wonderful, friendly and can help if health issues do arise. They communicate consistently, provide a welcoming and pleasant environment, and have many daily activities and weekly outings. There are separate areas for memory care patients and assisted living, and the grounds and rooms are really lovely, I'm writing this because if you have an elderly loved one considering a move such as this, I wouldn't hesitate to have them move here. The socialization is a huge thing and I think her days are much happier than when she was living alone, even if she doesn't need much assistance at this time. Was definitely the right move and better sooner than later. Thanks to all the staff at Aegis for providing a great "home" for our seniors.

Khojesta at Gentle Serenity home is the best!! She has the heart & passion for healthcare and truly…read morecares about her residents. She is an amazing staff as well! Her home is beautiful, organized & clean. I highly recommend!

I cannot say enough about how grateful we are to have found this board and care. When it was…read moreapparent that my mom could no longer live on her own, the option of a nursing home was not on the table--too impersonal, substandard care, too many horror stories. What we have with Gentle Serenity is exactly the opposite and represented so well by the name: we have the SERENITY of knowing that Mom is safe, supported, and happy! The caregivers and owner (Jackie, Alex, and Khojesta) treat her like family. In fact, since I visit her almost every day, they feel like an extended family to me. Her room is large and comfortable--decorated with pictures of her favorite people (her children, her late husband, Chuck Norris, and Barry Manilow!). The food is meticulously prepared. The other residents are her friends; they celebrate birthdays and holidays together. Gentle Serenity is truly a blessing.

Queens Home was fantastic & so caring. I only wish I had moved my mom there months earlier.read more

My brother and I did not want to use an in-home facility at first but it was the best option for my…read moreaunt as she needed 24 hour care and assistance. Meeting with Kathy gave us a level of comfort that our aunt would be well taken care of. This is an understatement as the entire staff is amazing and caring. They were informative of any changes or needs for our aunt and the house was always full of smiles. We always felt welcomed and found our aunt happy (even when she was not sure where she was). We would recommend Kathy and her incredible staff to anyone looking for a care solution for a loved one.

If you're reading yelp reviews of SNF's, I feel for you+yours and sending all my good energy to the…read morefamily. Secondly, you probably already know that almost all of these facilities suck and are many flavors of sketchy. NOT this place. The Orchards gives off a whole different and positive vibe from the start when you walk in the main entrance. Everything is clean, actually clean, even the patient bathrooms, closets, behind the doors, everywhere is clean. The ratio of staff to patients is SO MUCH better than other facilities my family member has been too. I believe there's maximum 50 patients. The bedrooms are next level. They have 4-5 options ranging from a shared room with two people, to completely private with your own bathroom and living room/lounge area, obviously at a higher price point. But even the shared bedrooms are awesome as they have a closet/cabinet that divides the room, not just a sheet. Makes it so much better to have that division. ***Most importantly the Rehab staff is AMAZING!!!*** The amount of effort and thought they put into the individuals rehabilitation program is far greater than any other facility we have been to. They aren't trying to milk the process and allow people to just sit doing non productive activities just so they can bill for it. They're constantly assessing and evolving the game plan as they go. 10/10 best team of therapists. hands down. bar none. The staff communicates extremely clearly and reach out if they have pertinent info in regards to my family members health, progress, and well being. Which is something I've never experienced, usually I have to track people down and it's like pulling teeth to get answers or info. The food is good, and comparably to other places it's the best menu I've seen. Don't get me wrong it's not gourmet living but they have solid options. When you see a plate of food, it actually looks a cooked meal, not school lunch slop. They also have off menu items like sandwiches and what not if your family member is a picky eater. If you got this far in my Mega novel of a review then you obviously are deep in the process and looking for answers. Again, sending you all my good energy and if you can get your family member into The Orchards, don't hesitate and end up in another depressing SH**hole, pull the trigger and give your family member the best chance at success. Much love -Rich

My mother spent two weeks at The Orchards for rehabilitation after breaking her hip, and we could…read morenot be more grateful for the outstanding care she received. Every single staff member was wonderful and truly went above and beyond. Sara K, Elizabeth (Liz), and Dee were exceptional--compassionate, attentive, and always making sure my mom felt cared for and supported. Heather, Fiona, and Lisa were equally amazing in PT and OT; their expertise, encouragement, and dedication played a huge role in her recovery. Our only regret is that we can't return on a private-pay basis to continue PT/OT, because my mom left stronger than when she arrived. Thank you to the entire Orchards team for your kindness, professionalism, and exceptional care. We highly recommend The Orchards. Thank you again!

Harbor Care Homes for seniors is owned by Ryan Roche and Scott Messick. They have six homes in a…read morenice neighborhood in Mission Viejo that are beautifully redone and well run by these two partners. Ryan and Scott are friendly, helpful and are good listeners. If there is an issue, they work on resolving it quickly. It is easy to get in touch with them by text or phone. I really appreciate that they work hard to keep each home running smoothly. Their website gives great descriptions of what their philosophy is and what these homes offer for seniors in need of a pleasant home environment.

After 31 days of being at Harbor Care Homes, we felt our mother's safety was at risk as well as…read morebeing neglected, even while being on hospice. With several falls, injuries and a hospitalization, in addition to refusing to call 911, we immediately moved to a more supportive and caring home. Harbor uses word manipulation in their advertising to attract business, however do not offer what they state. It just did not feel like a "care" home. Unfortunately I would not recommend this facility for your loved ones needing sincere care and support. Thank you for the response. The fact that you used the verbiage "constant", in your reply, describes exactly the sentiment of Harbor, that we/she was a bother. It was never about the money, as we offered to pay more for better care and it was declined. All we wanted was a safe and caring place for my Mom and unfortunately the standard at Harbor was not that. The pictures I posted tell only 60% of what she endured, and "context " enough to express our experience; not to mention twice her laying on the floor for hours because staff was not able to lift her (or call for help) until my brother or I arrived. This is not personal, I understand you have a business to run, however the care level at Harbor left us with a lot to be desired. I do appreciate you working with us to accommodate your protocols and wish you and your families all the best.

My father has been living at Sunrise of Mission Viejo for nearly four years. The facility itself is…read morehomey, comfortable, and clean, and the cost is lower than most of the other facilities I toured. But the real stars are the people who work there. The staff is kind, caring, and immensely helpful. Most importantly, they treat the elderly residents with respect. I'm especially grateful to Tisset Domingo, the Executive Director. She goes above and beyond for the residents and their families. If you are considering an assisted living facility, look no further!

My family is thrilled to have my brother live at Sunrise of Mission Viejo since 2010. The…read moreaccommodations provide us peace of mind. Given how much he loves this community, my family couldn't be happier! Sunrise commemorates the major holidays as Mother's Day, celebrated this morning. We rejoiced. I 'take my hat off' to the warm, inviting, and insightful staff!

Courtney is absolutely the best. She has been great about getting warranty work pushed through and…read morekeeping us posted about repair status. She really goes out of her way and it is greatly appreciated

Wow! I just got off the phone with a lady named Arda who treated me horribly on the phone!!!! I was…read morehelping a senior friend find a home and she was short and rude with her answers. She wanted to know where I got the phone number (which I found online) and accused me of being a marketer since she has been in this business for 20 years and has had to deal with them calling her! I WOULD NEVER PLACE MY DEAR SENIOR FRIEND IN A HOME THAT IS RUN BY AN INDIVIDUAL WHO TREATED ME SO POORLY.....CAN YOU IMAGINE HOW THE SENIORS ARE TREATED?!!!!